Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-05 Thread Marco Martin
On Monday 04 June 2012, Björn Balazs wrote:
 Aaron, all,
 
 thanks for your mail. It is good to adress these kinds of worries directly
 - and before the survey gets started. I actually get confronted with them
 often in my work.
 
 I personally think we do not need to worry. In most projects I worked with,
 people tend to agree with me at latest at the end of the project ;)
 
 Let me explain a bit - I hope you put the worries aside as well:
 
 We are not asking people how to build the bridge in terms of e.g. static
 calculations. These have to be done by an engineer. No discussion about
 this.
 
 What I try to do with this survey, is to ask users / the community to
 report about their life - or to stay in the picture: let them imagine
 where the bridge could be built and how the existence of the bridge would
 change their life.

answers could tend to be more how they want their life or how they want to be 
seen as rather that the reality, it may be not completely useless tough

 people as possible into the development of (Free) Software Products. This
 will lead to better products, more (loyal) users, more advertising and
 more volunteers that participate, e.g. in bug triaging or translation.
 People will identify with a product they feel they have influenced - they
 will get a feeling of self efficacy. Of course this will not be the result
 of a one-time survey, but gathering experiences with this kind of approach
 might bring us into the situation of a cultural change in KDE, that is
 less developer-centric and more focussed on the users.

completely agree that a cultural change like that is somewhat needed, and this 
survey is not useless in that regard, even tough probably of a somewhat 
limited help, we have to take that data as something informative, but 
something that has to be interpreted beyond what it seems to say (ie beyond 
what users think they need)

we should always remember that user led is never exactly a good approach
http://uxmag.com/articles/user-led-does-not-equal-user-centered

Cheers,
Marco Martin
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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-05 Thread Björn Balazs
Marco, all,

Am Dienstag, 5. Juni 2012, 10:01:44 schrieb Marco Martin:
 On Monday 04 June 2012, Björn Balazs wrote:
  Aaron, all,
  
  thanks for your mail. It is good to adress these kinds of worries directly
  - and before the survey gets started. I actually get confronted with them
  often in my work.
  
  I personally think we do not need to worry. In most projects I worked
  with,
  people tend to agree with me at latest at the end of the project ;)
  
  Let me explain a bit - I hope you put the worries aside as well:
  
  We are not asking people how to build the bridge in terms of e.g. static
  calculations. These have to be done by an engineer. No discussion about
  this.
  
  What I try to do with this survey, is to ask users / the community to
  report about their life - or to stay in the picture: let them imagine
  where the bridge could be built and how the existence of the bridge would
  change their life.
 
 answers could tend to be more how they want their life or how they want to
 be seen as rather that the reality, it may be not completely useless tough

Yeah - all answers will be biased somehow. This is true simply by the research 
method we choose. 

We - as the designers and creators of KDE - will have to understand and 
believe what people say.  And we will use only what makes sense to us to 
create a vision, personas, etc - and at the end software.

  people as possible into the development of (Free) Software Products. This
  will lead to better products, more (loyal) users, more advertising and
  more volunteers that participate, e.g. in bug triaging or translation.
  People will identify with a product they feel they have influenced - they
  will get a feeling of self efficacy. Of course this will not be the result
  of a one-time survey, but gathering experiences with this kind of approach
  might bring us into the situation of a cultural change in KDE, that is
  less developer-centric and more focussed on the users.
 
 completely agree that a cultural change like that is somewhat needed, and
 this survey is not useless in that regard, even tough probably of a
 somewhat limited help, we have to take that data as something informative,
 but something that has to be interpreted beyond what it seems to say (ie
 beyond what users think they need)
 
 we should always remember that user led is never exactly a good approach
 http://uxmag.com/articles/user-led-does-not-equal-user-centered

Nobody ever suggested to do a user-led approach, to stick in the terminology 
of the article. Even though I have a somewhat more differentiated view on the 
topic than it is been layed out in the article, the main points are correct 
(ok, the article is short and hence has to simplify things).

There is a quote that is supposed to be said by Henry Ford: If I had asked 
people what they want, they would have said faster horses. This is - sorry - 
the bullshit approach of letting people tell me what to do. This not how 
working with users works.

When I talk about user research here, I always have in mind to let people tell 
about their life, their fears, their experience - areas they are absolute 
experts in. This is why I tried to formulate the questions on the first page 
to be close to peoples actual experience. 

The second page is actually an experiment. As Aaron pointed to the existing 
vision, I tried to get feedback on what is beeing said there. My experience 
is: A good vision can be tested by end-users. I had a lot of problems (and 
still are not 100% satisfied) transforming our vision into something I think 
could perhaps be testable. In this matter I actually think the vision is not 
as good as it could be. One outcome of the sprint could perhaps be a better 
formulated vision. An end-user testable vision. It might in the end not state 
anything different than now, just be formulated in a way, people can 
understand better. 

In the end: User research has to start somewhere. When we finish the survey, 
we will know much better, what we should have asked. And we will simply use 
this knowledge to make an even better next survey. I am very happy you agree 
on the need for some changes in the culture. Let's start to experiment!

Thanks again for your feedback

Cheers,
Björn

 Cheers,
 Marco Martin
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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-05 Thread Marco Martin
On Tuesday 05 June 2012, Björn Balazs wrote:

 Nobody ever suggested to do a user-led approach, to stick in the
 terminology of the article. Even though I have a somewhat more
 differentiated view on the topic than it is been layed out in the article,
 the main points are correct (ok, the article is short and hence has to
 simplify things).
 
 There is a quote that is supposed to be said by Henry Ford: If I had asked
 people what they want, they would have said faster horses. This is - sorry
 - the bullshit approach of letting people tell me what to do. This not how
 working with users works.
 
 When I talk about user research here, I always have in mind to let people
 tell about their life, their fears, their experience - areas they are
 absolute experts in. This is why I tried to formulate the questions on the
 first page to be close to peoples actual experience.

yeah, i think we are on the same page here :D

Cheers,
Marco Martin
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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-05 Thread Dario Freddi
2012/6/5 Marco Martin notm...@gmail.com:
 On Tuesday 05 June 2012, Björn Balazs wrote:

 Nobody ever suggested to do a user-led approach, to stick in the
 terminology of the article. Even though I have a somewhat more
 differentiated view on the topic than it is been layed out in the article,
 the main points are correct (ok, the article is short and hence has to
 simplify things).

 There is a quote that is supposed to be said by Henry Ford: If I had asked
 people what they want, they would have said faster horses. This is - sorry
 - the bullshit approach of letting people tell me what to do. This not how
 working with users works.

 When I talk about user research here, I always have in mind to let people
 tell about their life, their fears, their experience - areas they are
 absolute experts in. This is why I tried to formulate the questions on the
 first page to be close to peoples actual experience.

 yeah, i think we are on the same page here :D

Agreed. Also, I'd like to point out that the results will be
interpreted and explained by someone (Björn) who knows how to do that,
and will instruct us in how to take the best advantage out of them. So
it's not just a random user study done by $developer which is likely
to be interpreted in the wrong way.

Sorry to say that, but this seems (yet again) much ado about nothing,
and most of all (reason why I care) slowing down a very useful thing
for the sprint, putting focus on pointless discussions instead of
getting the actual job done. I seriously doubt anyone in this list is
more knowledgeable than Björn over this topic, so as I said in the
other mail: PLEASE put some trust on your bros (because we're striving
for the same things), especially if they have a track record of
competency, getting things done, and dedication to KDE.

Back on topic: overall, I just went through the survey and it looks
good to me, can't wait until it goes online. Will try my best to
spread it everywhere I can.


 Cheers,
 Marco Martin
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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-05 Thread Aaron J. Seigo
On Monday, June 4, 2012 23:57:22 Björn Balazs wrote:
 What I try to do with this survey, is to ask users / the community to report
 about their life - or to stay in the picture: let them imagine where the
 bridge could be built and how the existence of the bridge would change
 their life.

and having done this for more than a few years, i'm telling you that these
people tend not to have a good idea about that exact set of questions.

 By this, the only thing we do is looking for inspiration as input for our
 sprint.

i understand that and appreciate the motivation. it's not a good way to go
about it however.

 Most of what you say about how good products are developed is right. Just
 your preassumptions are wrong. We are not asking users to code, neither to
 provide solutions, nor do we promise to do anything... It really has the
 simple task of getting inspired.

i don't think you understood my email. i also think you are judging the
knowledge and skills of someone you don't know. be careful with that. you seem
to be assuming things about my background, experience and knowledge ... and
those assumptions seem to be pretty wide of the mark.

so ...

when we ask What is your personal biggest wish for the future of KDE? (the
very first question on the survey) that is asking for people to come up with
what they want and they will perceive that as offering solutions. there is also
an implicit promise in return, in their minds, because they are spending time
(giving it to us) to fill this out .. if we don't act on it, then why did we
ask?

there are three key ingredients that influence the results:

* the survey (which are extremely hard to get right; my wife does this for a
living and i've had the opportunity to hear all sorts of fun and funny stories
on this topic)

* the audience

* the interpreters

this kind of survey can not be thrown together quickly and get good results.
especially not by someone who is new to this area of interest, as you're
learning the topic your trying to research in tandem. bad survey results =
bad project decisions. the questions in the survey, as is, are really poor
quality and that is almost entirely because it has been written by someone who
does not understand that which they are asking for input on.

the audience is also very particular in this case. we will not reach our
entire user base, only a very select subset of them who are rather different
than our overall user base. and these people have some very interesting and
reliable traits, such as how they read implied promises into things. i know
this from experience with them. and i don't want to spend the next 2 years
after this little event having to deal with KDE developers don't listen to
users. i've been there, done that, please do not put me back there again.

the third ingredient, the interpreters .. that's us. and right now we're a
group of people with varying experience and a difference in levels of team
integration. it will be very hard to work on an interpretation of external
data together until we sort out a few of our own topics first.

 Another aspect is, that I think it is most important to involve as many
 people as possible into the development of (Free) Software Products. This

that's a fine idea; this kind of survey is not how to do it.

 That said, I hope you will agree, that we might not benefit from this
 survey, but we will surely not do any harm by starting the survey. So why
 not take the chance?

because it will do harm. i've explained why in my last email. perhaps you can
read it again and if you have questions about specific points i made, instead
of dismissing them wholesale, you could inquire and we could hold a dialog on
them.

as it stand right now, this survery is not appropriate and i do not want to
see it going out. i'm saying that as the maintainer of this project and
someone who has been providing effective leadership for it for the last several
years. i ask you to respect that.

 As time progresses and we need some time to run the study, I will delay the
 start a bit. If anyone still feels uncomfortable with it, I would ask to
 actually post a 'veto' with the next 18 hours (that would be 18:00 in CEST).

i already did pass a veto with my last email.

--
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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-05 Thread Aaron J. Seigo
On Monday, June 4, 2012 22:49:35 Alex Fiestas wrote:
 Tokamak 5 is (wrongly?) understood as the Plasma team sprint, this sprint is
 not only about plasma but instead about How we move the workspace
 forward. It is actually closer to the Active sprint.

Tokamak, or any sprint, is what we make it.

pushing ourselves away from assumptions is half the battle, and this may be a 
reasonably good place to start.

if we called it Tokamak, how many of you would, right now knowing what you 
know, not attend or attend in a negatively different way?

if the answer is nobody then my suggestion would be to create continuity and 
take the name Tokamak.

you, the attendees, can work on expanding what it means at the sprint to cover 
what we want it to, what we see ourselves (all of us) as, where we want to go 
and what we want to work on.

one thing about terms like Next Workspace Iteration - it creates a bias as 
to what will be achieved at the sprint. obviously, it's about iterating the 
workspace to make something new out of it! right? well, we don't actually know 
that. at the event it may come out that something very different, or a set of 
different things, is needed. next and iteration are words that create a 
direction before a direction can even be understood.

workspace is about the only word that works there, and as you note, there's 
no solid agreed understanding of what that means if we sum up all of our 
thoughts on the matter. (individually: yes. together? you said it yourself 
that we haven't achieved that..)

that's what i love about Tokamak. it's a fun word and it really means 
nothing. we can go into each sprint with a clean sheet to tackle whatever it 
is we need to at that sprint without pre-bias and with continuity between all 
the meetings.

-- 
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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-05 Thread Aaron J. Seigo
On Monday, June 4, 2012 23:32:08 Alex Fiestas wrote:
 On Monday, June 04, 2012 11:00:56 PM Sebastian Kügler wrote:
  That might come as a surprise, but
 
  Plasma == Active
 
  Making a difference between those (and the KDE workspace) only makes sense
  in a very limited scope. There's only a technical difference, but as we're
  explicitely excluding technicalities and focus on vision, just assume
  they're the same.
 
  Workspace == Plasma

 Exactly the point I did before. This is something Plasma team (as in you,
 notmart, ivan, aseigo) think, doesn't mean everybody else does.

so embrace it now that you know it.

instead of saying well, we didn't know in the past so we can't do it this way
now perhaps say ah, now i see. ok, let's take that into consideration and
run the sprint in a way that reflects that.

fact is, i've told you that plasma == active and workspace == plasma many
times already. here on the mailing list, on irc ... yet you still write as if
you don't know this, or perhaps that you disagree and would like us to take
plasma and active and leave.

can you help me understand why this is?

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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-05 Thread Aaron J. Seigo
On Tuesday, June 5, 2012 11:23:15 Björn Balazs wrote:
 We - as the designers and creators of KDE - will have to understand and
 believe what people say.  And we will use only what makes sense to us to
 create a vision, personas, etc - and at the end software.

you can't make sense of something for which you do not know the validity of.
or put another way: garbage in, garbage out. the survey will generate garbage
because the questions are poorly phrased. i do not think this is due to
incompetence on your part, but to not having a firm understanding of that which
you are trying to research.

secondly, doing this survey will create certain expectations and discussions
in a certain sub-group of our user base that will not be helpful to us.

those two facts taken together are why what you suggest as the outcome is not
possible to achieve in this case given the survey and the audience in
question.

 is: A good vision can be tested by end-users. I had a lot of problems (and
 still are not 100% satisfied) transforming our vision into something I think
 could perhaps be testable.

probably because you are taking the description of a technical vision and are
trying to find out how it maps to user benefit. yes, that is very difficult to
test. it requires a deep understanding of both ends of that equation.

if you want a user benefit vision, that can be supplied.

i think this highlights that you do not, at least right now, have the
necessary qualifications to write a survey on this particular topic. so instead
of jumping ahead of the game and delivering a mess, which if history is
anything to go by i will innevitably end up being tasked with cleaning up,
let's focus on sharing knowledge with each other at this sprint, formulating a
set of common team understandings and then move from there.

--
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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-05 Thread Dario Freddi
2012/6/5 Aaron J. Seigo ase...@kde.org:
 On Monday, June 4, 2012 23:32:08 Alex Fiestas wrote:
 On Monday, June 04, 2012 11:00:56 PM Sebastian Kügler wrote:
  That might come as a surprise, but
 
                                      Plasma == Active
 
  Making a difference between those (and the KDE workspace) only makes sense
  in a very limited scope. There's only a technical difference, but as we're
  explicitely excluding technicalities and focus on vision, just assume
  they're the same.
 
                                      Workspace == Plasma

 Exactly the point I did before. This is something Plasma team (as in you,
 notmart, ivan, aseigo) think, doesn't mean everybody else does.

 so embrace it now that you know it.

I have this feeling these mails are running towards my way or the
highway, and I don't really like that. Unless proven otherwise, the
work people attending to the sprint are doing mostly belongs to the
workspace. If we ARE part of Plasma, Workspace, whatever, we also take
part in defining its vision/direction/whatever. Hence this kind of
statements are quite contradictory from my POV.


 instead of saying well, we didn't know in the past so we can't do it this way
 now perhaps say ah, now i see. ok, let's take that into consideration and
 run the sprint in a way that reflects that.

 fact is, i've told you that plasma == active and workspace == plasma many
 times already. here on the mailing list, on irc ... yet you still write as if
 you don't know this, or perhaps that you disagree and would like us to take
 plasma and active and leave.

I think nobody wants to see anyone leave here, so please don't even
try to play this game, it doesn't benefit anyone and doesn't help in
keeping the discussion constructive. Yet, I think that everyone thinks
that his opinion should be valued as one, and not just subdued from
the directors. Maybe that's the first reason why this sprint could
be useful.


 can you help me understand why this is?

 --
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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-05 Thread Alex Fiestas
After treading the whole thread, it seems that there are people concern that 
the survey can do more bad than good, at least when it comes to the whole 
workspace.

Maybe we can do a hang out (G+ thing) to sort thigns out? emails are shitty 
medium to talk these things and come to an agreetment.

Do you have time tomorrow for hanging out ? :p
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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-04 Thread Björn Balazs
Hi all,

I have tuned the survey a bit. Now I need feedback esp. to one question. To 
make it easy for you, here it is:

-
Following we have listed a couple of ideas that could be important for a 
bright future of KDE. Please rate how important you think they actually are!

Skale: Very important   Not important at all

* Adapt to the task the user is currently doing (e.g. provide a different UI 
when writing a letter or writing a novel)
* Scale interfaces with the ammount of information
* Direct manipulation of interfaces rather than using configuration files
* Organic or natural look  feel
* Support the fact that people get interrupted in their work
* Support the user to access the right data
* Support users to work on different tasks at the same time
-


Do you have ideas for other issues? Do you have ideas how to rephrase issues 
in a better way?


For all that would like to give feedback to other aspects of the survey - you 
can see the draft (still not recording anything) here:

http://userweave.net/survey/7f4f81901c85419183e34e83f33f7096

I want to start the study tonight, tomorrow morning the latest.

Thanks for your help!
Björn


Am Sonntag, 3. Juni 2012, 19:25:05 schrieb Björn Balazs:
 Hi all,
 
 I have prepared a survey to gather wide input for the Sprint next week. I
 want to start the survey tomorrow evening (Monday, CEST), and I would like
 to get some feedback from you guys untill then.
 
 THE SURVEY DOES NOT YET RECORD ANYTHING
 (So, please do not spread the link untill I say 'go')
 
 http://userweave.net/survey/7f4f81901c85419183e34e83f33f7096
 
 I have tried to build upon the vision formulated by Aaron. Target audience
 is everyone (user and developers - even not-yet-users). I am happy about
 any kind of feedback on this (including typos - sorry I am not a native
 english speaker)
 
 So next to feedback on the survey, I would be glad if you could help to
 spread the word once the survey is started. Ideas on this are welcome as
 well (Perhaps a dot-story? Facebook, Twitter anyone?) - But again, plaese
 wait with actual spreading the word untill I say 'go' ;)
 
 Thanks,
 Björn
-- 
Dipl.-Psych. Björn Balazs
Business Management  Research
T +49 30 6098548-21 | M +49 179 4541949

User Prompt GmbH | Psychologic IT Expertise 
Grünberger Str. 49, 10245 Berlin | www.user-prompt.com 
HRB 142277 | AG Berlin Charlottenburg | Geschäftsführer Björn Balazs
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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-04 Thread Anne-Marie Mahfouf

pad - tablet please

Anne-Marie

On 06/04/2012 05:12 PM, Björn Balazs wrote:

Hi all,

I have tuned the survey a bit. Now I need feedback esp. to one question. To
make it easy for you, here it is:

-
Following we have listed a couple of ideas that could be important for a
bright future of KDE. Please rate how important you think they actually are!

Skale: Very important  Not important at all

* Adapt to the task the user is currently doing (e.g. provide a different UI
when writing a letter or writing a novel)
* Scale interfaces with the ammount of information
* Direct manipulation of interfaces rather than using configuration files
* Organic or natural look  feel
* Support the fact that people get interrupted in their work
* Support the user to access the right data
* Support users to work on different tasks at the same time
-


Do you have ideas for other issues? Do you have ideas how to rephrase issues
in a better way?


For all that would like to give feedback to other aspects of the survey - you
can see the draft (still not recording anything) here:

http://userweave.net/survey/7f4f81901c85419183e34e83f33f7096

I want to start the study tonight, tomorrow morning the latest.

Thanks for your help!
Björn


Am Sonntag, 3. Juni 2012, 19:25:05 schrieb Björn Balazs:

Hi all,

I have prepared a survey to gather wide input for the Sprint next week. I
want to start the survey tomorrow evening (Monday, CEST), and I would like
to get some feedback from you guys untill then.

THE SURVEY DOES NOT YET RECORD ANYTHING
(So, please do not spread the link untill I say 'go')

http://userweave.net/survey/7f4f81901c85419183e34e83f33f7096

I have tried to build upon the vision formulated by Aaron. Target audience
is everyone (user and developers - even not-yet-users). I am happy about
any kind of feedback on this (including typos - sorry I am not a native
english speaker)

So next to feedback on the survey, I would be glad if you could help to
spread the word once the survey is started. Ideas on this are welcome as
well (Perhaps a dot-story? Facebook, Twitter anyone?) - But again, plaese
wait with actual spreading the word untill I say 'go' ;)

Thanks,
Björn


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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-04 Thread Björn Balazs
Am Montag, 4. Juni 2012, 17:23:09 schrieb Anne-Marie Mahfouf:
 pad - tablet please

Thanks - changed it.

Björn


  On 06/04/2012 05:12 PM, Björn Balazs wrote:
  Hi all,
  
  I have tuned the survey a bit. Now I need feedback esp. to one question.
  To
  make it easy for you, here it is:
  
  -
  Following we have listed a couple of ideas that could be important for a
  bright future of KDE. Please rate how important you think they actually
  are!
  
  Skale: Very important  Not important at all
  
  * Adapt to the task the user is currently doing (e.g. provide a different
  UI when writing a letter or writing a novel)
  * Scale interfaces with the ammount of information
  * Direct manipulation of interfaces rather than using configuration files
  * Organic or natural look  feel
  * Support the fact that people get interrupted in their work
  * Support the user to access the right data
  * Support users to work on different tasks at the same time
  -
  
  
  Do you have ideas for other issues? Do you have ideas how to rephrase
  issues in a better way?
  
  
  For all that would like to give feedback to other aspects of the survey -
  you can see the draft (still not recording anything) here:
  
  http://userweave.net/survey/7f4f81901c85419183e34e83f33f7096
  
  I want to start the study tonight, tomorrow morning the latest.
  
  Thanks for your help!
  Björn
  
  Am Sonntag, 3. Juni 2012, 19:25:05 schrieb Björn Balazs:
  Hi all,
  
  I have prepared a survey to gather wide input for the Sprint next week. I
  want to start the survey tomorrow evening (Monday, CEST), and I would
  like
  to get some feedback from you guys untill then.
  
  THE SURVEY DOES NOT YET RECORD ANYTHING
  (So, please do not spread the link untill I say 'go')
  
  http://userweave.net/survey/7f4f81901c85419183e34e83f33f7096
  
  I have tried to build upon the vision formulated by Aaron. Target
  audience
  is everyone (user and developers - even not-yet-users). I am happy about
  any kind of feedback on this (including typos - sorry I am not a native
  english speaker)
  
  So next to feedback on the survey, I would be glad if you could help to
  spread the word once the survey is started. Ideas on this are welcome as
  well (Perhaps a dot-story? Facebook, Twitter anyone?) - But again, plaese
  wait with actual spreading the word untill I say 'go' ;)
  
  Thanks,
  Björn
 
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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-04 Thread Aurélien Gâteau
This survey is a good idea, thanks for starting it.
 -
 Following we have listed a couple of ideas that could be important for a
 bright future of KDE. Please rate how important you think they actually are!
 
 Skale: Very important   Not important at all
 
 * Adapt to the task the user is currently doing (e.g. provide a different UI
 when writing a letter or writing a novel)
 * Scale interfaces with the ammount of information
ammount = amount

 * Direct manipulation of interfaces rather than using configuration files
I don't think configuration files are really relevant anymore, we should rather 
compare direct vs indirect manipulation of content. I mean for example moving 
an element by dragging it instead of adjusting its position using spinboxes. 
Not sure how to sum it in a short sentence though.

 * Organic or natural look  feel
 * Support the fact that people get interrupted in their work
 * Support the user to access the right data
 * Support users to work on different tasks at the same time

I would like to add two other ones:
* Support collaborative work (1 content, N users)
* Support multi-device workflow (1 content, N devices)

  So next to feedback on the survey, I would be glad if you could help to
  spread the word once the survey is started. Ideas on this are welcome as
  well (Perhaps a dot-story? Facebook, Twitter anyone?) - But again, plaese
  wait with actual spreading the word untill I say 'go' ;)

dot + facebook + twitter + identi.ca should provide a wide enough coverage I 
think. Maybe also post a link on forums and/or kde-{apps,look}.net?

Aurélien
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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-04 Thread Marco Martin
On Monday 04 June 2012, Aurélien Gâteau wrote:
nt at all
  
  * Adapt to the task the user is currently doing (e.g. provide a different
  UI when writing a letter or writing a novel)
  * Scale interfaces with the ammount of information
 
 ammount = amount
 
  * Direct manipulation of interfaces rather than using configuration files

s/configuration files/configuration dialogs/
still doesn't catch 100% of the scenario but clearer already?



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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-04 Thread Aaron J. Seigo
On Sunday, June 3, 2012 19:25:05 Björn Balazs wrote:
 I have tried to build upon the vision formulated by Aaron. Target audience

these are the emails i really struggle with writing.

on the one hand, i'm really excited that people have the enthusiasm to do this
kind of work and are putting the effort in to make it happen. i don't want to
blunt that one bit. in fact, i want to encourage it.

on the other hand, i'm confident that this approach will result in a train
wreck.

so i'm suck in a position where i want to encourage the motivation but
discourage the application of it. it is hard to do both at the same time, and
i hope i don't screw it up completely :)

so ... why do i think this will be a train wreck?

for the same reason i should never, ever be asked by the engineer responsible
for building a new bridge in my city how i think it should be built. i don't
know. it isn't my area of expertise. i'll come up with SOMETHING for them if
they really want me to, but my answer is going to be pretty naive. there is no
way i can do better because i lack both the training and that data needed to
formulate great input.

that describes 99.9% of our users when it comes to these kinds of questions.

over the years i've found that when i observe, for instance, that people have
lots of files many will say no i don't. then i walk them through all the files
they have: emails, music, video, pictures they took with their camera and/or
phone, bookmarks, ebooks, work/school docs ... it's usually pretty fun to
actually tally it up with them because most people do not realize the extent
of their data.

and that's the easiest and most obvious part of the sentence I have huge
number of files, devices, people I know, network services I use and I use my
computer for multiple and very different tasks (e.g. work, entertainment,
personal communication, school).


next: when you ask someone what they want, if you don't deliver it, you will
disappoint them. so this survey is askking for ideas that are probably
unworkable while simultaneously setting up our most ardent users for
disappointment all at once. :/


it gets better though: someone may want the best twitter+facebook platform
EVARRR111!! but that may simply not turn us on as developers. we may find
that maybe 1 or 2 of us will work on it. and maybe they won't even understand
why the best twitter+facebook platform evar is useful or important, they
just do it for their love of our users.

the result will be flat, uninspired and probably not as good as if they were
making something with a philosophy they understood.

the opposite direction is a lot easier: formulate a vision, understand it,
know it, breath it, love it ... our users will too.

so IMHO and IME this is going about it in exactly the opposite direction if we
want a great chance at good results.


in a phrase:

this is not how to do it.

the upcoming sprint needs to, must be, driven by people who will be involved
in making the solutions and who understand the challenges intimately and with
a reasonable degree of topic appropriate competence.

so before we go and create problems for a project i've put a number of years
into and am now trying to turn into a day job for myself and others .. let's
discuss HOW to get the information we want before we start implementing such
methods.

an even better starting point might be to discuss WHAT information we need.

or .. we could wait until the sprint starts. i can do a bit of an orientation
via a google hangout with the attendees to point things in a reasonable
direction. this is what we have done for the last 3 years, and tokamaks have
been remarkably productive.



p.s. and why isn't this Tokamak 5 and instead morphed into the nebulous
Next Workspace Iteration Sprint which does nothing to build on the community
platform we have going here, alienating just about everyone because it is
neither known (and therefore comfortable) nor well defined (literally it means:
we're doing something next .. iteratively .. in the workspace .. but what
exactly?)

--
Aaron J. Seigo

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Re: Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-04 Thread Alex Fiestas
On Monday, June 04, 2012 08:17:27 PM Aaron J. Seigo wrote:
 p.s. and why isn't this Tokamak 5 and instead morphed into the nebulous
 Next Workspace Iteration Sprint which does nothing to build on the
 community platform we have going here, alienating just about everyone
 because it is neither known (and therefore comfortable) nor well defined
 (literally it means: we're doing something next .. iteratively .. in the
 workspace .. but what exactly?)

I can answer to this.

Tokamak 5 is (wrongly?) understood as the Plasma team sprint, this sprint is 
not only about plasma but instead about How we move the workspace forward. 
It is actually closer to the Active sprint.

In the same way we had various people attending the Active sprint that weren't 
part of the plasma/active team (Dario, Aleix, Laszlo, Me) in this sprint we 
will have people from different projects (like telepathy, frameworks, solid) 
that want to work on the workspace and move it forward.

Then, there seems to be a misunderstanding in the community we should solve on 
the sprint, some people believe that Plasma is the shell, not the entire 
workspace while other think that Plasma is the entire workspace, hence we call 
now the workspace KDE Plasma Desktop instead of XX Desktop.

I consider the sprint as an impasse between now (messed names, confusing 
communities, etc) into the next thing where all this small issues should be 
fixed.
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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-04 Thread Sebastian Kügler
On Monday, June 04, 2012 22:49:35 Alex Fiestas wrote:
 On Monday, June 04, 2012 08:17:27 PM Aaron J. Seigo wrote:
  p.s. and why isn't this Tokamak 5 and instead morphed into the nebulous
  Next Workspace Iteration Sprint which does nothing to build on the
  community platform we have going here, alienating just about everyone
  because it is neither known (and therefore comfortable) nor well defined
  (literally it means: we're doing something next .. iteratively .. in the
  workspace .. but what exactly?)
 
 I can answer to this.
 
 Tokamak 5 is (wrongly?) understood as the Plasma team sprint, this sprint
 is  not only about plasma but instead about How we move the workspace
 forward. It is actually closer to the Active sprint.

That might come as a surprise, but

Plasma == Active

Making a difference between those (and the KDE workspace) only makes sense in 
a very limited scope. There's only a technical difference, but as we're 
explicitely excluding technicalities and focus on vision, just assume they're 
the same.

Workspace == Plasma

 In the same way we had various people attending the Active sprint that
 weren't  part of the plasma/active team (Dario, Aleix, Laszlo, Me) in this
 sprint we will have people from different projects (like telepathy,
 frameworks, solid) that want to work on the workspace and move it forward.

Same thing here:
- by attending a sprint about Plasma/Active, you are by definition part 
of 
it: you contribute, otherwise you wouldn't be there
  - Might make it easier: You can easily be taking part in more than one 
project.

Aaron struck a note here that explained to me why I hadn't registered earlier 
to the sprint -- simply because I didn't feel part of it. By changing the 
name, you get that kind of result, and I don't think it's actually a desired 
one.

Cheers,
-- 
sebas

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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-04 Thread Björn Balazs
Aurélien, Marco,

thanks, changed the survey accordingly.

Björn

Am Montag, 4. Juni 2012, 18:35:13 schrieb Marco Martin:
 On Monday 04 June 2012, Aurélien Gâteau wrote:
 nt at all
 
   * Adapt to the task the user is currently doing (e.g. provide a
   different
   UI when writing a letter or writing a novel)
   * Scale interfaces with the ammount of information
  
  ammount = amount
  
   * Direct manipulation of interfaces rather than using configuration
   files
 
 s/configuration files/configuration dialogs/
 still doesn't catch 100% of the scenario but clearer already?
-- 
Dipl.-Psych. Björn Balazs
Business Management  Research
T +49 30 6098548-21 | M +49 179 4541949

User Prompt GmbH | Psychologic IT Expertise 
Grünberger Str. 49, 10245 Berlin | www.user-prompt.com 
HRB 142277 | AG Berlin Charlottenburg | Geschäftsführer Björn Balazs
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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-04 Thread Marco Martin
On Monday 04 June 2012, Alex Fiestas wrote:
 
 I can answer to this.
 
 Tokamak 5 is (wrongly?) understood as the Plasma team sprint, this sprint
 is not only about plasma but instead about How we move the workspace
 forward. It is actually closer to the Active sprint.

maybe that's exactly the problem
maybe a communication problem. maybe
maybe a listening problem maybe
maybe both of those.

false distinctions are pretty hard to get out of the mind, there are a series 
of things some of us are convinced there are no distinctions.. difficult to 
explain we mayjust continue to try ;)

-- 
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Re: Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-04 Thread Alex Fiestas
On Monday, June 04, 2012 11:00:56 PM Sebastian Kügler wrote:
 That might come as a surprise, but
 
   Plasma == Active
 
 Making a difference between those (and the KDE workspace) only makes sense
 in a very limited scope. There's only a technical difference, but as we're
 explicitely excluding technicalities and focus on vision, just assume
 they're the same.
 
   Workspace == Plasma
 
Exactly the point I did before. This is something Plasma team (as in you, 
notmart, ivan, aseigo) think, doesn't mean everybody else does.

  In the same way we had various people attending the Active sprint that
  weren't  part of the plasma/active team (Dario, Aleix, Laszlo, Me) in this
  sprint we will have people from different projects (like telepathy,
  frameworks, solid) that want to work on the workspace and move it forward.
 
 Same thing here:
   - by attending a sprint about Plasma/Active, you are by definition part 
 of
 it: you contribute, otherwise you wouldn't be there
   - Might make it easier: You can easily be taking part in more than one
 project.
 
 Aaron struck a note here that explained to me why I hadn't registered
 earlier to the sprint -- simply because I didn't feel part of it. By
 changing the name, you get that kind of result, and I don't think it's
 actually a desired one.
You can take this same argument and put it the other way around. If we call 
this Tokamak (implicitly Plasma sprint) people such as myself won't attend 
because I didn't consider myself Plasma (until recently anyway).

That need fixing on the sprint as I said :)
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Re: Survey to prepare 'Next Workspace Iteration' sprint

2012-06-04 Thread Björn Balazs
Aaron, all,

thanks for your mail. It is good to adress these kinds of worries directly - 
and before the survey gets started. I actually get confronted with them often 
in my work. 

I personally think we do not need to worry. In most projects I worked with, 
people tend to agree with me at latest at the end of the project ;)

Let me explain a bit - I hope you put the worries aside as well:

We are not asking people how to build the bridge in terms of e.g. static 
calculations. These have to be done by an engineer. No discussion about this.

What I try to do with this survey, is to ask users / the community to report 
about their life - or to stay in the picture: let them imagine where the 
bridge could be built and how the existence of the bridge would change their 
life. 

By this, the only thing we do is looking for inspiration as input for our 
sprint.

Most of what you say about how good products are developed is right. Just your 
preassumptions are wrong. We are not asking users to code, neither to provide 
solutions, nor do we promise to do anything... It really has the simple task 
of getting inspired.

(I have actually changed the first page a bit, to more actively adress, that 
we do not promise anything).

There are of course superior techniques to understand users (you mention 
observation) - but we are simply not in the position to do this right now - 
and there also surely is room for improvement in this survey. I would love to 
take some more time to let it mature more - but I am sure that the inspiration 
we get from it, will benefit the results of the sprint - so I personally think 
it is ok to start it now as it is. 

Another aspect is, that I think it is most important to involve as many people 
as possible into the development of (Free) Software Products. This will lead 
to better products, more (loyal) users, more advertising and more volunteers 
that participate, e.g. in bug triaging or translation. People will identify 
with a product they feel they have influenced - they will get a feeling of 
self efficacy. Of course this will not be the result of a one-time survey, but 
gathering experiences with this kind of approach might bring us into the 
situation of a cultural change in KDE, that is less developer-centric and more 
focussed on the users.

That said, I hope you will agree, that we might not benefit from this survey, 
but we will surely not do any harm by starting the survey. So why not take the 
chance?

As time progresses and we need some time to run the study, I will delay the 
start a bit. If anyone still feels uncomfortable with it, I would ask to 
actually post a 'veto' with the next 18 hours (that would be 18:00 in CEST). 
If there is none, I will start the study and post it on the planet. Hope this 
ok for everyone.

Of course, I am more than happy about any suggestion for an improvement of the 
survey. Personnally I hope I find some time tomorrow to look at it again.

Cheers,
Björn


Am Montag, 4. Juni 2012, 20:17:27 schrieb Aaron J. Seigo:
 On Sunday, June 3, 2012 19:25:05 Björn Balazs wrote:
  I have tried to build upon the vision formulated by Aaron. Target audience
 
 these are the emails i really struggle with writing.
 
 on the one hand, i'm really excited that people have the enthusiasm to do
 this kind of work and are putting the effort in to make it happen. i don't
 want to blunt that one bit. in fact, i want to encourage it.
 
 on the other hand, i'm confident that this approach will result in a train
 wreck.
 
 so i'm suck in a position where i want to encourage the motivation but
 discourage the application of it. it is hard to do both at the same time,
 and i hope i don't screw it up completely :)
 
 so ... why do i think this will be a train wreck?
 
 for the same reason i should never, ever be asked by the engineer
 responsible for building a new bridge in my city how i think it should be
 built. i don't know. it isn't my area of expertise. i'll come up with
 SOMETHING for them if they really want me to, but my answer is going to be
 pretty naive. there is no way i can do better because i lack both the
 training and that data needed to formulate great input.
 
 that describes 99.9% of our users when it comes to these kinds of questions.
 
 over the years i've found that when i observe, for instance, that people
 have lots of files many will say no i don't. then i walk them through all
 the files they have: emails, music, video, pictures they took with their
 camera and/or phone, bookmarks, ebooks, work/school docs ... it's usually
 pretty fun to actually tally it up with them because most people do not
 realize the extent of their data.
 
 and that's the easiest and most obvious part of the sentence I have huge
 number of files, devices, people I know, network services I use and I use my
 computer for multiple and very different tasks (e.g. work, entertainment,
 personal communication, school).
 
 
 next: when you ask someone what they want, if you 

Survey to prepare 'Next Workspace Iteration' sprint

2012-06-03 Thread Björn Balazs
Hi all,

I have prepared a survey to gather wide input for the Sprint next week. I want 
to start the survey tomorrow evening (Monday, CEST), and I would like to get 
some feedback from you guys untill then. 

THE SURVEY DOES NOT YET RECORD ANYTHING 
(So, please do not spread the link untill I say 'go')

http://userweave.net/survey/7f4f81901c85419183e34e83f33f7096

I have tried to build upon the vision formulated by Aaron. Target audience is 
everyone (user and developers - even not-yet-users). I am happy about any kind 
of feedback on this (including typos - sorry I am not a native english 
speaker)

So next to feedback on the survey, I would be glad if you could help to spread 
the word once the survey is started. Ideas on this are welcome as well 
(Perhaps a dot-story? Facebook, Twitter anyone?) - But again, plaese wait with 
actual spreading the word untill I say 'go' ;)

Thanks,
Björn

-- 
User Prompt | Psychologic IT Expertise
Inh. Björn Balazs | +49 179 4541949
Grünberger Str. 49 | 10245 Berlin
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