OT: Internet connection okay, but no access.

2012-09-18 Thread joe
On my wife's win-xp computer, we have a good wireless internet connection
to our in-home wireless network, but she can no longer connect to any
internet website.  It was working fine until a recent reboot, but no
longer works.

What can I do to get it to work again?

I've searched the 'net, but cannot find any clues.



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Re: OT: Internet connection okay, but no access.

2012-09-18 Thread James Mcphee
Basic troubleshooting of the network layer seems to be in order.

Can she ping the WAP?  Can she ping the ISP?  Can she ping google?  Is her
DNS working?

On Tue, Sep 18, 2012 at 2:17 PM,  wrote:

> On my wife's win-xp computer, we have a good wireless internet connection
> to our in-home wireless network, but she can no longer connect to any
> internet website.  It was working fine until a recent reboot, but no
> longer works.
>
> What can I do to get it to work again?
>
> I've searched the 'net, but cannot find any clues.
>
>
>
> ---
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-- 
James McPhee
jmc...@gmail.com
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Re: OT: Internet connection okay, but no access.

2012-09-18 Thread Stephen
Can you ping?
On Sep 18, 2012 2:17 PM,  wrote:

> On my wife's win-xp computer, we have a good wireless internet connection
> to our in-home wireless network, but she can no longer connect to any
> internet website.  It was working fine until a recent reboot, but no
> longer works.
>
> What can I do to get it to work again?
>
> I've searched the 'net, but cannot find any clues.
>
>
>
> ---
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Re: OT: Internet connection okay, but no access.

2012-09-18 Thread JD Austin
Do this to see if it has an ip address that isn't the Microsoft equivalent
to 127.0.0.1 (169.254.x.x)
start -> run ->cmd
ipconfig



On Tue, Sep 18, 2012 at 2:25 PM, Stephen  wrote:

> Can you ping?
> On Sep 18, 2012 2:17 PM,  wrote:
>
>> On my wife's win-xp computer, we have a good wireless internet connection
>> to our in-home wireless network, but she can no longer connect to any
>> internet website.  It was working fine until a recent reboot, but no
>> longer works.
>>
>> What can I do to get it to work again?
>>
>> I've searched the 'net, but cannot find any clues.
>>
>>
>>
>> ---
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>>
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Re: OT: Internet connection okay, but no access.

2012-09-18 Thread joe
> Basic troubleshooting of the network layer seems to be in order.
>
> Can she ping the WAP?  Can she ping the ISP?  Can she ping google?
> Is her DNS working?

Please excuse my lack of knowledge, but I don't know how to check
some of these things.

- ping google.com gives no response.

- I don't know how to ping WAP (whatever that is).

- I don't know how to ping the ISP.

- How can I tell if her DNS is working?

The internet connection is reportedly a strong connection.



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Re: OT: Internet connection okay, but no access.

2012-09-18 Thread joe
> Do this to see if it has an ip address that isn't the Microsoft equivalent
> to 127.0.0.1 (169.254.x.x)
> start -> run ->cmd
> ipconfig

ipconfig from the command line shows no ip address.



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Re: OT: Internet connection okay, but no access.

2012-09-18 Thread Matt Graham
> On Tue, Sep 18, 2012 at 2:17 PM, Joe wrote:
>> we have a good connection to our in-home wireless network, but she
>> can no longer connect to any internet website.  It was working
>> fine until a recent reboot
From: James Mcphee 
> Can she ping the WAP?  Can she ping the ISP?  Can she ping google?  Is her
> DNS working?

Let's expand on James's answers:

In a cmd.exe window, "ipconfig /all" should show that the 'DozeXP machine has
an IP address that belongs to the range that the AP is giving out.  Not
127.0.0.1 or 169.254.x.y.  If not, the computer's never run DHCP on its
wireless card, or the AP's config is messed up, or there are hardware problems
somewhere.

If that worked:  Ping the AP.  If that works, wireless networking to the AP is
at least working.

If that worked:  Ping the first DNS server, which should've been displayed in
the output from ipconfig /all .  If that fails, networking somewhere between
the AP and the wide internet is probably screwed up, or the DNS server is
blocking ICMP, which is possible.

Then, "ping google.com" should return success.  If you get something like
"could not determine host name for google.com" then DNS is messed up, and a
lot of things will fail miserably.  The AP should be handing out appropriate
DNS server IPs if it's running a DHCP server though.

If all of those things worked, yet a browser is refusing to display
http://foobar.com/ , I'd think it might be a browser problem.  I Could Be
Wrong though.

-- 
Matt G / Dances With Crows
The Crow202 Blog:  http://crow202.org/wordpress/
There is no Darkness in Eternity/But only Light too dim for us to see

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Re: OT: Internet connection okay, but no access.

2012-09-18 Thread joe
> Do this to see if it has an ip address that isn't the Microsoft equivalent
> to 127.0.0.1 (169.254.x.x)
> start -> run ->cmd
> ipconfig

correction:
Windows IP Configuration ... is blank
Media State ... shows "Disconnected"
DNS Suffix : is blank
IP Address 169.254.201.139



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Re: OT: Internet connection okay, but no access.

2012-09-18 Thread Stephen
Media state disconnected means something is unplugged AKA link state is down.

On Tue, Sep 18, 2012 at 2:51 PM,   wrote:
>> Do this to see if it has an ip address that isn't the Microsoft equivalent
>> to 127.0.0.1 (169.254.x.x)
>> start -> run ->cmd
>> ipconfig
>
> correction:
> Windows IP Configuration ... is blank
> Media State ... shows "Disconnected"
> DNS Suffix : is blank
> IP Address 169.254.201.139
>
>
>
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-- 
A mouse trap, placed on top of your alarm clock, will prevent you from
rolling over and going back to sleep after you hit the snooze button.

Stephen
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Re: OT: Internet connection okay, but no access.

2012-09-18 Thread JD Austin
Many laptops have a hardware switch that turns off the wireless device;
ensure that it is turned on.


On Tue, Sep 18, 2012 at 2:56 PM, Stephen  wrote:

> Media state disconnected means something is unplugged AKA link state is
> down.
>
> On Tue, Sep 18, 2012 at 2:51 PM,   wrote:
> >> Do this to see if it has an ip address that isn't the Microsoft
> equivalent
> >> to 127.0.0.1 (169.254.x.x)
> >> start -> run ->cmd
> >> ipconfig
> >
> > correction:
> > Windows IP Configuration ... is blank
> > Media State ... shows "Disconnected"
> > DNS Suffix : is blank
> > IP Address 169.254.201.139
> >
> >
> >
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>
>
> --
> A mouse trap, placed on top of your alarm clock, will prevent you from
> rolling over and going back to sleep after you hit the snooze button.
>
> Stephen
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Re: OT: Internet connection okay, but no access.

2012-09-18 Thread Michael Butash
169 autoconfigure addresses occur when you have link, set for dhcp, and 
no dhcp response with an address.  It gives the interface "something" to 
satiate netlink.  This usually means wireless security isn't working, or 
at least the router doesn't think you are.


Make sure it *is* connecting to the router ssid and passing security. 
Check the router likes the client security session too from logs, and be 
suspect of the wireless driver stack for the device.  With just about 
anything but an intel nic, wireless under windoze was a crapshoot with 
xp, never actually used vista/7 to know how quirky they are with 
drivers/hardware.


If dhcp is wonky on the router, you could configure it with another ip 
address out of the subnet statically, just check another host for the 
subnet, mask, gateway, and dns servers to replicate manually.  I'm 
thinking if you're not getting dhcp, this won't work.  If not, suspect 
the wireless stack and/or hardware, especially if its using wdm drivers, 
like a cheap usb wlan nic.


If other hosts work and only this one doesn't, could be just winxp 
acting up, it got infected with something that messed with the driver 
stack, or you have a bad nic.  Quick test would be to boot a live ubuntu 
cd on the hardware and see if it gets an address, but ymmv with wireless 
there too unless it's a decent hardware one like an intel.


-mb


On 09/18/2012 03:00 PM, JD Austin wrote:

Many laptops have a hardware switch that turns off the wireless device;
ensure that it is turned on.


On Tue, Sep 18, 2012 at 2:56 PM, Stephen mailto:cryptwo...@gmail.com>> wrote:

Media state disconnected means something is unplugged AKA link state
is down.

On Tue, Sep 18, 2012 at 2:51 PM, mailto:j...@actionline.com>> wrote:
 >> Do this to see if it has an ip address that isn't the Microsoft
equivalent
 >> to 127.0.0.1 (169.254.x.x)
 >> start -> run ->cmd
 >> ipconfig
 >
 > correction:
 > Windows IP Configuration ... is blank
 > Media State ... shows "Disconnected"
 > DNS Suffix : is blank
 > IP Address 169.254.201.139
 >
 >
 >
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 > PLUG-discuss mailing list - PLUG-discuss@lists.plug.phoenix.az.us

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 > http://lists.PLUG.phoenix.az.us/mailman/listinfo/plug-discuss



--
A mouse trap, placed on top of your alarm clock, will prevent you from
rolling over and going back to sleep after you hit the snooze button.

Stephen
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