[SlimDevices: Plugins] iTunes Update not working correctly under OSX

2010-03-22 Thread -tm-

Hi,

I'm having trouble getting iTunesUpdate to work properly.

Installation:
I'm running on a new iMac under Snow Leopard. Squeezebox Server,
iTunesUpdate, TrackStat, CustomScan and SugarCube (all installed via
repository) and iTunes are all up to date. Developer tools and Glue
(force install first, later updated successfully without errors) have
been installed. No tweaks have been applied i.e. standard settings.

What is working and what is not working:
+ In Squeezebox Server there is the new iTunesUpdate entry. 
- The iTunesUpdate info page does not show TrackStat ratings. 
+ iTunes gets automatically started after half a track is played. 
+ The play count in iTunes is updated.
- The play count increases by 2 instead of 1.
- When playing a playlist or album the play count increases only the
first track, and this track will get a count of 2 added for each other
track played.
- No ratings are transferred to iTunes whatsoever.
- Using the "Direct Update" option does not change this behavior except
that iTunes will not start automatically.
+ No errors show up in the server log.

I'd be glad for any help.
Thanks, 
Thomas


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Re: [SlimDevices: Plugins] iTunes Update not working correctly under OSX

2010-03-23 Thread Craig, James
Hi,
First suggestion would be to change the plugin.iTunesUpdate logging setting to 
Debug to see what's really happening.

James 

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Re: [SlimDevices: Plugins] iTunes Update not working correctly under OSX

2010-03-23 Thread -tm-

James, thanks for your response. 
This is what I found out:

[10-03-24 01:33:19.7605] Plugins::iTunesUpdate::Settings::handler (71)
directupdate:$VAR1 = "on";
[10-03-24 01:33:19.7607] Plugins::iTunesUpdate::Settings::handler (71)
set_artwork:$VAR1 = undef;
[10-03-24 01:33:19.7610] Plugins::iTunesUpdate::Settings::handler (71)
ignore_filetype:$VAR1 = undef;
[10-03-24 01:33:19.7612] Plugins::iTunesUpdate::Settings::handler (71)
halfstar:$VAR1 = undef;
[10-03-24 01:33:19.7614] Plugins::iTunesUpdate::Settings::handler (71)
bookmarks:$VAR1 = undef;

[10-03-24 01:35:04.5923] Slim::Control::Request::notify (2108) Error:
Failed notify: Mac::AppleScript returned error (-1753)
[10-03-24 01:35:04.8290] Slim::Control::Request::notify (2108) Error:
Failed notify: Can't call method "playcount" on an undefined value at
/Users/thomas/Library/Caches/Squeezebox/InstalledPlugins/Plugins/TrackStat/Plugin.pm
line 2259.
[10-03-24 01:35:04.8360] Slim::Control::Request::notify (2108) Error:
Failed notify: Can't call method "url" on an undefined value at
Plugins/iTunesUpdate/Plugin.pm line 1575.

[10-03-24 01:37:36.9203] Slim::Control::Request::notify (2108) Error:
Failed notify: Can't call method "url" on an undefined value at
Plugins/iTunesUpdate/Plugin.pm line 1575.
[10-03-24 01:37:36.9841] Slim::Utils::Misc::msg (1165) Warning:
[01:37:36.9838] DBIx::Class::ResultSet::single(): Query returned more
than one row.  SQL that returns multiple rows is DEPRECATED for ->find
and ->single at
/Library/PreferencePanes/Squeezebox.prefPane/Contents/server/Slim/Schema/Track.pm
line 159
[10-03-24 01:37:37.0070] Slim::Control::Request::notify (2108) Error:
Failed notify: Can't call method "url" on an undefined value at
Plugins/iTunesUpdate/Plugin.pm line 1575.

Any clues? 
Thanks for your help, Thomas


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Re: [SlimDevices: Plugins] iTunes Update not working correctly under OSX

2010-03-24 Thread steffen

>[10-03-24 01:35:04.5923] Slim::Control::Request::notify (2108) Error:
Failed notify: Mac::AppleScript returned error (-1753)

I have the same Error (-1753). 
>From one day to another. :(
Glue was installed properly. And suddenly only that error. even
reinstalls or many reboot did not fix that problem.


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Re: [SlimDevices: Plugins] iTunes Update not working correctly under OSX

2010-03-24 Thread -tm-

Looks like I have to give up on the idea of syncing ratings and play
counts.
Any idea whom to contact about this issue? Logitech? THe SB Server
developers?
Thanks for trying to help!


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Re: [SlimDevices: Plugins] iTunes Update not working correctly under OSX

2010-03-30 Thread steffen

I just wanted to leave the information that even an update to 10.6.3 did
not solve the problem. There's still a -1753 in the logs :(


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