Can't Export to other formats
Hello all, I just tried to export my mail and found that only the "PowerMail exchange" option is selectable. All other choices (T-Bird, Apple Mail, Unix...) are greyed out. I even closed the browser window to see if having a window onto the database was preventing it from working but no go. Any ideas? -- Tim Lapin t...@sympatico.ca Intel iMacOS 10.6.4PowerMail 6.0.5 4 GB RAM 250 GB HD
Re: Can't Export to other formats
Tim Lapin (t...@sympatico.ca) wrote: > I just tried to export my mail and found that only the "PowerMail > exchange" option is selectable. All other choices (T-Bird, Apple Mail, > Unix...) are greyed out. > > I even closed the browser window to see if having a window onto the > database was preventing it from working but no go. That's what you get when you try to export the entire message database. If you export just the selected messages (even when all messages in the database are selected) you will find that all the export options are available. - Michael Michael J. Hußmann E-mail: mich...@michael-hussmann.de WWW (personal): http://michael-hussmann.de WWW (professional): http://digicam-experts.de
Re: Can't Export to other formats
Select a folder in your mail, then try again. If that works, you could select all your folders and export like that. Exporting without a selection can only be done for the entire mail database to PM Exchnage. Mirko Op Aug 2, 2010, om 12:10 AM heeft Tim Lapin het volgende geschreven: > Hello all, > > I just tried to export my mail and found that only the "PowerMail > exchange" option is selectable. All other choices (T-Bird, Apple Mail, > Unix...) are greyed out. > > I even closed the browser window to see if having a window onto the > database was preventing it from working but no go. > > Any ideas? > > > -- > Tim Lapin > t...@sympatico.ca > Intel iMacOS 10.6.4PowerMail 6.0.5 4 GB RAM 250 GB HD > > >
Re: Can't Export to other formats
Tim Lapin wrote: >I just tried to export my mail and found that only the "PowerMail >exchange" option is selectable. All other choices (T-Bird, Apple Mail, >Unix...) are greyed out. Do not choose "whole database", but "selected messages and folders". Select all desired folders beforehand. HTH, kris
Re: Can't Export to other formats
On Monday, August 2, 2010, Mirko Kranenburg sent forth: >Select a folder in your mail, then try again. If that works, you could >select all your folders and export like that. >Exporting without a selection can only be done for the entire mail >database to PM Exchnage. > >Mirko > >Op Aug 2, 2010, om 12:10 AM heeft Tim Lapin het volgende geschreven: > >> Hello all, >> >> I just tried to export my mail and found that only the "PowerMail >> exchange" option is selectable. All other choices (T-Bird, Apple Mail, >> Unix...) are greyed out. >> >> I even closed the browser window to see if having a window onto the >> database was preventing it from working but no go. >> >> Any ideas? >> Thanks for the tip. It seems a bit absurd, though, to distinguish between the entire database and selecting all the folders in the database. Also, is this distinction documented somewhere and if so, where? -- Tim Lapin t...@sympatico.ca
Re: Can't Export to other formats
Tim Lapin wrote:
>On Monday, August 2, 2010, Mirko Kranenburg sent forth:
>
>>Select a folder in your mail, then try again. If that works, you could
>>select all your folders and export like that.
>>Exporting without a selection can only be done for the entire mail
>>database to PM Exchnage.
>>
>>Mirko
>>
>>Op Aug 2, 2010, om 12:10 AM heeft Tim Lapin het volgende geschreven:
>>
>>> Hello all,
>>>
>>> I just tried to export my mail and found that only the "PowerMail
>>> exchange" option is selectable. All other choices (T-Bird, Apple Mail,
>>> Unix...) are greyed out.
>>>
>>> I even closed the browser window to see if having a window onto the
>>> database was preventing it from working but no go.
>>>
>>> Any ideas?
>>>
>
>
>
>Thanks for the tip. It seems a bit absurd, though, to distinguish
>between the entire database and selecting all the folders in the
>database.
It's not at all! The "database" has his own proprietary format of PM.
Other _databases_ of many other programs have the same "problem" ...
>Also, is this distinction documented somewhere and if so, where?
See "Help", then you will get this ("Export"):
Re: Can't Export to other formats
Rene Merz suggested: >It's not at all! The "database" has his own proprietary format of PM. The "database" for the typical use is all of the email messages and the folders containing them, not the database format itself. Would the typical user be led to believe that the features of the PM database format is lost when export to say, Unix box format, and it was possible to select other formats after having selected to export all of the database? I think not. Are there any features of the PM DB-format, except being able to keep metadata for future import to another version of PM, that is worth even contemplating? I think the current interface for the export is more bewildering for non- technical users, than if PM would regard export of the database as "the complete selection of the folders and messages". /MB Technoids: PM 6.0.5 build 4621 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1.5TB MB Technoids: PM 6.0.5 build 4621 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1.5TB
Re: Can't Export to other formats
MB (digital.disc...@gmail.com) wrote: > Would the typical user be led to believe that the features of the PM > database format is lost when export to say, Unix box format, and it was > possible to select other formats after having selected to export all of > the database? I think not. > Are there any features of the PM DB-format, except being able to keep > metadata for future import to another version of PM, that is worth even > contemplating? I'm not sure I get the point you are trying to make, but anyway: If I remember correctly only the PowerMail format preserves the read/unread status that one may want to keep. Michael J. Hußmann E-mail: mich...@michael-hussmann.de WWW (personal): http://michael-hussmann.de WWW (professional): http://digicam-experts.de
Re: Can't Export to other formats
On 02/08/2010 7:30 AM, MB wrote: Rene Merz suggested: It's not at all! The "database" has his own proprietary format of PM. The "database" for the typical use is all of the email messages and the folders containing them, not the database format itself. Would the typical user be led to believe that the features of the PM database format is lost when export to say, Unix box format, and it was possible to select other formats after having selected to export all of the database? I think not. Are there any features of the PM DB-format, except being able to keep metadata for future import to another version of PM, that is worth even contemplating? I think the current interface for the export is more bewildering for non- technical users, than if PM would regard export of the database as "the complete selection of the folders and messages". It's not merely a question of technical vs non-technical, I think. Rather it is a case of what assumptions should one make and how clear is the documentation regarding those assumptions. Other apps don't require one to make the distinction between "all folders in the database" and "the database" when exporting. The export just happens. Any necessary massaging of the data is handled by the export function. The documentation on the website makes no mention of this subtlety either. It only says that one can choose the format of one's choice and that's it. I've written many a user guide in my time on a variety of topics. I know when something is missing and you can bet your bottom dollar (or euro or yen or whatever you use) that somebody somewhere is going to trip on that missing piece of information. Here is the section of the online manual, the very section that Rene pointed out in his mail as well: -- Exporting messages and addresses out of PowerMail to other e-mail clients Exporting the mail database: Select the messages or the folder(s) you want to export (if you want to export a subset of your database), then select the "Export" item from the File / Database submenu. We recommend exporting your mail as set of Netscape / Mozilla, or Unix mailbox files since these are the most commonly used formats for interchange, and to check the "include attachments" checbox if you want to also export the files that were attached to sent and received messages. -- Unfortunately, Rene, it does NOT answer the question I had. It should have a sentence that states something like: --- NOTE: In order to export your entire database to a format other than PowerMail Exchange, you MUST select the option for specific folders and then select ALL folders from the list. --- I know that the manual has not always kept up with the times but this example seems more of a glaring omission than others. Anyway, thanks to all who took the time to answer! :-) Regards, Tim
Re: Can't Export to other formats
Tim lapin sa såhär: >Rather it is a case of what assumptions should one make Yes I do agree, but a technical user may investigate the matter, when the non-technical user is less likely to do so. I develop webapps myself, support Mac users and still I do think lazily like a normal users do. This makes me do better interfaces I think. > and how clear is the documentation regarding those assumptions. In PowerMail's case I don't even count on the documentation nor have I looked at it since I started using PM, but for a newcomer the documentation is likely to be vital. /MB Technoids: PM 6.0.5 build 4621 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1.5TB MB Technoids: PM 6.0.5 build 4621 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1.5TB
