PowerMail suddenly crashing
Hello everyone, This is my first post to this discussion group and I have done my best to search for whether my problem has already been discussed. My apologies if I’ve missed it. Suddenly one day with no warning, Power Mail 5.5.2 would download a couple of messages and then crash with the “The application Power Mail has unexpectedly quit...” message. This happens now every time I try to retrieve mail. I’ve tried all of the usual techniques: upgraded to 5.5.3, trashed prefs, run fsck -y, repaired permissions, everything I’m aware of. I can provide the crash log if anyone requests it. There was no new software installed, no new anything to change the configuration of the machine. All other software is functioning perfectly. It is inexplicable. I tried writing to CTM but there was, of course, no response. My Mac: Mac Book Pro, 2.16GHz Core 2 Duo 2GB RAM OS 10.4.8 POP mail account No Safari beta This is very disappointing because I’ve been forced to begin using Apple’s Mail which I rather dislike. I began using Power Mail because it was very close to Claris Emailer which I loved. Does anyone have any suggestions? Many thanks in advance! John ~~ Gotham Graphix 540-887-0015 www.gothamgraphix.com
Re: PowerMail suddenly crashing
Power Mail 5.5.2 would download a couple of messages and then crash with the The application Power Mail has unexpectedly quit... message. This happens now every time I try to retrieve mail. Do you have webmail access to the account? Via webmail or even another mail program, clear off a few messages (delete or move to a subfolder), then retry PowerMail. I've had a few crashers in the past... the usual suspects. :) If you can already launch PowerMail and view your messages (as it seems from your post), then try and take a look at the most recent message you downloaded. Then you have idea of what offending message to target. In the unlikely event of... database problems, emergency recovery for PowerMail is holding down command and option keys when you launch the program. You get a list of options, though I don't think you need that just yet. Good luck. Maybe forward that crasher to CTMDev before deleting so they can figure out how to fix it! :) Chris --
Re: PowerMail suddenly crashing
Am/On Wed, 24 Oct 2007 08:36:42 -0400 schrieb/wrote John Payne: Suddenly one day with no warning, Power Mail 5.5.2 would download a couple of messages and then crash with the “The application Power Mail has unexpectedly quit...” message. This happens now every time I try to retrieve mail. I’ve tried all of the usual techniques: upgraded to 5.5.3, trashed prefs, run fsck -y, repaired permissions, everything I’m aware of. I can provide the crash log if anyone requests it. There was no new software installed, no new anything to change the configuration of the machine. All other software is functioning perfectly. It is inexplicable. My Mac: Mac Book Pro, 2.16GHz Core 2 Duo 2GB RAM OS 10.4.8 POP mail account No Safari beta how big is your message database? PM can't handle more than 2GB in the moment? Is html viewer switched on or off? did you try to make a low level rebuilt of the PM database? in the low level rebuilt you have a option to switch off automatic mail retrieval, try this. Thanks and all the best Matthias
Re: PowerMail suddenly crashing
Suddenly one day with no warning, Power Mail 5.5.2 would download a couple of messages and then crash First of all, thanks to everyone who responded to my problem. Jerome at CTM read my crash log and determined that the search index was corrupted. I repaired it and everything seems to be working fine again, fingers crossed. Cheers. John ~~~ Gotham Graphix 540-887-0015 www.gothamgraphix.com
