Re: A network interface error occurred <- this is bad
The Monster Team wrote: On 8/29/07 at 11:27 AM, Marlyse Comte ([EMAIL PROTECTED]) said: I had it already happen in a similar case that I just had to re-enter the password in PM - even though it hadn't changed. marlyse, Yeah, I thought that too - have re-entered it (superstitiously) probably a half a dozen times already. :-\ Steve I would definitely install another POP client as a test. I've seen some odd things involving passwords that were not in sync on the server, sometimes between protocols! This can be especially bothersome if your ISP uses different physical hosts for POP and SMTP as we do at work. Installing another POP client such as T-Bird or using Apple's Mail program in POP mode would be a good test. My 2 cents' worth.
Re: A network interface error occurred <- this is bad
For completeness' sake, I just ran Repair Permissions on the disk and volume - very little needed to be repaired, and it is now. And yet, the problem is still there. FWIW, I'd think that if that or the app reinstall were fixes, then all accounts would not send, not just 1 out of 14 accounts - no? Steve On 8/29/07 at 6:11 AM, Ken Pope ([EMAIL PROTECTED]) said: >A while back I had a similar problem and just kept experimenting around >to see what might fix it. It was very easy to re-install PM (which >didn't involve re-doing the settings, just downloading a fresh copy of >the current version, removing the old copy from Applications, installing >the new copy, then running "repair the permissions" from the Disk >Utility), and in my case that did the trick. I still don't have any >idea what caused the problem but something in my copy of PM must have >become corrupted somehow. Might be worth a try just to see...
Re: A network interface error occurred <- this is bad
Are you running / connecting to a "MDaemon Email Server"? We had had a similar issue. The fix (you'll love this): Login into WorldClient (webmail) Change the password to anything new Change the password back to what it was Check using PowerMail again As weird as it sounds, we have ONE account that we have have to do this every 4-6 months... Good Luck Justin On Aug 29, 2007, at 11:31 AM, The Monster Team wrote: On 8/29/07 at 11:27 AM, Marlyse Comte ([EMAIL PROTECTED]) said: I had it already happen in a similar case that I just had to re-enter the password in PM - even though it hadn't changed. marlyse, Yeah, I thought that too - have re-entered it (superstitiously) probably a half a dozen times already. :-\ Steve
Re: A network interface error occurred <- this is bad
Somebody has already asked this. But have you tried logging in with another email client. This would eliminate the issue of it being a PowerMail problem. Wayne -Original Message- >From: The Monster Team <[EMAIL PROTECTED]> >Sent: Aug 29, 2007 11:31 AM >To: PowerMail discussions , Marlyse > Comte <[EMAIL PROTECTED]> >Subject: Re: A network interface error occurred <- this is bad > >On 8/29/07 at 11:27 AM, Marlyse Comte ([EMAIL PROTECTED]) said: > >>I had it already happen in a similar case that I just had to re-enter >>the password in PM - even though it hadn't changed. >> > >marlyse, > >Yeah, I thought that too - have re-entered it (superstitiously) probably >a half a dozen times already. > >:-\ > >Steve > > >
Re: A network interface error occurred <- this is bad
On 8/29/07 at 11:27 AM, Marlyse Comte ([EMAIL PROTECTED]) said: >I had it already happen in a similar case that I just had to re-enter >the password in PM - even though it hadn't changed. > marlyse, Yeah, I thought that too - have re-entered it (superstitiously) probably a half a dozen times already. :-\ Steve
Re: A network interface error occurred <- this is bad
I had it already happen in a similar case that I just had to re-enter the password in PM - even though it hadn't changed. ---marlyse
Re: A network interface error occurred <- this is bad
The Monster Team on 8/29/07 said >On 8/29/07 at 8:46 AM, PowerMail Engineering ([EMAIL PROTECTED]) said: > >>The Monster Team wrote: >> >>>When I try to send email via my primary email account, I get the >>>following error message: >>> >>>A network interface error occurred >>>Class=NetP; what=4; when=1 >> >>This is an authentication error. Make sure you have provided the user >>and password in the sending tab of the account dialog, if your SMTP >>server is configured to require authentication. Verify that the server >>does not require SSL/TLS, or that you have enabled it in the accounts dialog. >>Verify also in "Mail schedulings and locations", in the location tab, if >>you have configured a global SMTP settings for all your mail accounts. > >Jérôme, > >Thanks for the response. The SMPT settings are identical to how they >have been for the last several years, and also identical to the settings >for several other accounts on that server. > >This broke the other day when I had to let my ISP have access to my >mailbox to run a test. I quit PM, logged into the web admin for my >mailbox and changed the password, and gave them access. When they were >done, I logged into the web admin for the account, changed the password >back, and then launched PM. > >Nothing in PM changed - it wasn't even running, yet I'm now getting this >authentication error. The only thing I changed was my password, and I >changed it back - if I hadn't changed it back successfully, I wouldn't >be able to fetch mail on that account, and I can. > >Which is just... weird. > >My ISP (reasonably intelligent folks over there, really) say that >they've put everything back on their side. > >Can you think of *anything* that this could be? Anything out of the >ordinary? Everything normal or expected appears to be correct. Have you tried deleting everything related to your isp off of your keychain? I know it shouldn't have an effect but who knows? -- Barbara Needham
Re: A network interface error occurred <- this is bad
On 8/29/07 at 8:46 AM, PowerMail Engineering ([EMAIL PROTECTED]) said: >The Monster Team wrote: > >>When I try to send email via my primary email account, I get the >>following error message: >> >>A network interface error occurred >>Class=NetP; what=4; when=1 > >This is an authentication error. Make sure you have provided the user >and password in the sending tab of the account dialog, if your SMTP >server is configured to require authentication. Verify that the server >does not require SSL/TLS, or that you have enabled it in the accounts dialog. >Verify also in "Mail schedulings and locations", in the location tab, if >you have configured a global SMTP settings for all your mail accounts. Jérôme, Thanks for the response. The SMPT settings are identical to how they have been for the last several years, and also identical to the settings for several other accounts on that server. This broke the other day when I had to let my ISP have access to my mailbox to run a test. I quit PM, logged into the web admin for my mailbox and changed the password, and gave them access. When they were done, I logged into the web admin for the account, changed the password back, and then launched PM. Nothing in PM changed - it wasn't even running, yet I'm now getting this authentication error. The only thing I changed was my password, and I changed it back - if I hadn't changed it back successfully, I wouldn't be able to fetch mail on that account, and I can. Which is just... weird. My ISP (reasonably intelligent folks over there, really) say that they've put everything back on their side. Can you think of *anything* that this could be? Anything out of the ordinary? Everything normal or expected appears to be correct. Thanks, Steve
Re: A network interface error occurred <- this is bad
>I've been using PowerMail for several years, and I've encountered >something yesterday that won't clear up by itself, and I can't get it to >clear up. > >When I try to send email via my primary email account, I get the >following error message: >A network interface error occurred Class=NetP; what=4; when=1 > >I have tried Quitting PM and deleting the following: >Temp Outgoing Temp Incoming User Prefs > >- I have re-set the parameters for this mail account (other accounts are >working just fine). > >- I've created a new Mail Account using all the account info for the >account that won't send, in case the Mail Account was corrupt. > >- I've checked and re-checked the account's validity and password on my >ISP's mail server. A while back I had a similar problem and just kept experimenting around to see what might fix it. It was very easy to re-install PM (which didn't involve re-doing the settings, just downloading a fresh copy of the current version, removing the old copy from Applications, installing the new copy, then running "repair the permissions" from the Disk Utility), and in my case that did the trick. I still don't have any idea what caused the problem but something in my copy of PM must have become corrupted somehow. Might be worth a try just to see... Good luck! Ken
Re: A network interface error occurred <- this is bad
The Monster Team wrote: >When I try to send email via my primary email account, I get the >following error message: > >A network interface error occurred >Class=NetP; what=4; when=1 This is an authentication error. Make sure you have provided the user and password in the sending tab of the account dialog, if your SMTP server is configured to require authentication. Verify that the server does not require SSL/TLS, or that you have enabled it in the accounts dialog. Verify also in "Mail schedulings and locations", in the location tab, if you have configured a global SMTP settings for all your mail accounts. Jérôme - CTM Engineering - "I've been using Powermail for around 3 years now and find that it's extremely stable. The interface is clear and intuitive and not cluttered like other programs (Apple Mail and Eudora, e.g.). Filters work well, and it does all that one would expect from an email client. The program is robust and straightforward. It's a great application." PowerMail user comment on www.versiontracker.com Download a demo version from www.ctmdev.com -
Re: A network interface error occurred <- this is bad
Am/On Wed, 29 Aug 2007 00:38:08 -0500 schrieb/wrote The Monster Team: >On 8/29/07 at 10:40 AM, Matthias Schmidt ([EMAIL PROTECTED]) said: > >> >> >>Am/On Tue, 28 Aug 2007 17:03:07 -0500 schrieb/wrote The Monster Team: >> >>>I've been using PowerMail for several years, and I've encountered >>>something yesterday that won't clear up by itself, and I can't get it to >>>clear up. >>> >>>When I try to send email via my primary email account, I get the >>>following error message: >>> >>>A network interface error occurred >>>Class=NetP; what=4; when=1 >>> >>>I have tried Quitting PM and deleting the following: >>> >>>Temp Outgoing >>>Temp Incoming >>>User Prefs >>> >>>- I have re-set the parameters for this mail account (other accounts are >>>working just fine). >>> >>>- I've created a new Mail Account using all the account info for the >>>account that won't send, in case the Mail Account was corrupt. >>> >>>- I've checked and re-checked the account's validity and password on my >>>ISP's mail server. >>> >>>The account can receive mail just fine, but it cannot send. Other >>>accounts, even some in the same domain, are sending and receiving just fine. >> >>imho this has nothing to do with your pm installation. >>It sounds like either a server or sub-system or network problem, which >>usually disappears after a short time. >> >>So you say you can receive mail via that account, but can't send mail? >>It could mean your postbox is not cloed and can't be opend again by the >>same client. >>But usually the mailserver does that automatically after a certain time out. >> >>Did you restart your box? >> >>did you try to send mail with another mail client, like thunderbird? >>Do you get any errors there? >> >>Yes, I agree, these cryptical error messages are bad. >>What does a error message helps, if it odesn't tell us, what exactly the >>error is. > >Matthias, > >Thanks for your reply - some responses. > >First off, it's been going on for a day and a half; it's not clearing >up, unfortunately. I've checked the account (I'm postmaster of my >domain), and as far as I can see, it's fine. I can send mail through it >via the web client, and the web client uses the same mechanism to send >as a mail client does (that is, it's external, even though it's on the >server). I can receive mail just fine on the account, and other >accounts, both in the domain and elsewhere, work fine both in and out. > >So I'm back to wondering what the heck is going on. If I could get some >info from CTM to take to my ISP I would, but I've checked everything I >can and so have they, and it all looks fine on that side. So it comes >back to PowerMail. try with Thunderbird. What's the result? Thanks and all the best Matthias
Re: A network interface error occurred <- this is bad
On 8/29/07 at 10:40 AM, Matthias Schmidt ([EMAIL PROTECTED]) said: > > >Am/On Tue, 28 Aug 2007 17:03:07 -0500 schrieb/wrote The Monster Team: > >>I've been using PowerMail for several years, and I've encountered >>something yesterday that won't clear up by itself, and I can't get it to >>clear up. >> >>When I try to send email via my primary email account, I get the >>following error message: >> >>A network interface error occurred >>Class=NetP; what=4; when=1 >> >>I have tried Quitting PM and deleting the following: >> >>Temp Outgoing >>Temp Incoming >>User Prefs >> >>- I have re-set the parameters for this mail account (other accounts are >>working just fine). >> >>- I've created a new Mail Account using all the account info for the >>account that won't send, in case the Mail Account was corrupt. >> >>- I've checked and re-checked the account's validity and password on my >>ISP's mail server. >> >>The account can receive mail just fine, but it cannot send. Other >>accounts, even some in the same domain, are sending and receiving just fine. > >imho this has nothing to do with your pm installation. >It sounds like either a server or sub-system or network problem, which >usually disappears after a short time. > >So you say you can receive mail via that account, but can't send mail? >It could mean your postbox is not cloed and can't be opend again by the >same client. >But usually the mailserver does that automatically after a certain time out. > >Did you restart your box? > >did you try to send mail with another mail client, like thunderbird? >Do you get any errors there? > >Yes, I agree, these cryptical error messages are bad. >What does a error message helps, if it odesn't tell us, what exactly the >error is. Matthias, Thanks for your reply - some responses. First off, it's been going on for a day and a half; it's not clearing up, unfortunately. I've checked the account (I'm postmaster of my domain), and as far as I can see, it's fine. I can send mail through it via the web client, and the web client uses the same mechanism to send as a mail client does (that is, it's external, even though it's on the server). I can receive mail just fine on the account, and other accounts, both in the domain and elsewhere, work fine both in and out. So I'm back to wondering what the heck is going on. If I could get some info from CTM to take to my ISP I would, but I've checked everything I can and so have they, and it all looks fine on that side. So it comes back to PowerMail. *sigh* CTM? Help? Steve [EMAIL PROTECTED]
Re: A network interface error occurred <- this is bad
Am/On Tue, 28 Aug 2007 17:03:07 -0500 schrieb/wrote The Monster Team: >I've been using PowerMail for several years, and I've encountered >something yesterday that won't clear up by itself, and I can't get it to >clear up. > >When I try to send email via my primary email account, I get the >following error message: > >A network interface error occurred >Class=NetP; what=4; when=1 > >I have tried Quitting PM and deleting the following: > >Temp Outgoing >Temp Incoming >User Prefs > >- I have re-set the parameters for this mail account (other accounts are >working just fine). > >- I've created a new Mail Account using all the account info for the >account that won't send, in case the Mail Account was corrupt. > >- I've checked and re-checked the account's validity and password on my >ISP's mail server. > >The account can receive mail just fine, but it cannot send. Other >accounts, even some in the same domain, are sending and receiving just fine. imho this has nothing to do with your pm installation. It sounds like either a server or sub-system or network problem, which usually disappears after a short time. So you say you can receive mail via that account, but can't send mail? It could mean your postbox is not cloed and can't be opend again by the same client. But usually the mailserver does that automatically after a certain time out. Did you restart your box? did you try to send mail with another mail client, like thunderbird? Do you get any errors there? Yes, I agree, these cryptical error messages are bad. What does a error message helps, if it odesn't tell us, what exactly the error is. best Matthias
