Re: Support Question
On 20 12 2003 at 10:26 am -0500, Christian Meenaghan wrote: Just checking to see if there is any new yet on that wonderful tool you are developing to save databases. I am looking forward to using it. Hey Christian et al., Sorry, I have been delayed again on this with other work priorities last week. I am now on vacation for a week and a bit with my iBook. I'll see what I can get done in between bouts of relaxation, outdoor rink hockey and food eating. :) -b -- Ben Kennedy, chief magician zygoat creative technical services 613-228-3392 | 1-866-466-4628 http://www.zygoat.ca
Re: Support Question
Hi Ben, Just checking to see if there is any new yet on that wonderful tool you are developing to save databases. I am looking forward to using it. Thanks. -Christian - Original Message - From: Ben Kennedy [EMAIL PROTECTED] To: Christian Meenaghan [EMAIL PROTECTED] Cc: Powermail Discuss [EMAIL PROTECTED] Sent: Friday, December 12, 2003 6:35 PM Subject: Re: Support Question On 12 12 2003 at 4:39 pm -0500, Christian Meenaghan wrote: Thank you for your advice. I will need to grab a hold of that rescue tool as my most recent backups that are not damaged are over a month old. Is the best way to email this individual, or, does anyone know if he has a website posted somewhere? Hi Christian, I did get your direct message, but I'm replying to the list as well for completeness sake. I do indeed have such a tool in the works. You can download a preliminary version here: http://www.zygoat.ca/~ben/PMSalvage-20031105.sit That build is a month and a half old and has saving temporarily disabled though, since there are a couple of issues I have yet to fix, but it should help provide an idea of what is rescu-able. (note that Stuffit Expander 8 screws up the permissions, you will need to at execute permission on the Mach-O executable or else use an earlier version of Stuffit Exp to expand it.) I hope to address this within the coming week, and also get a formal web page with more background information up. I'll let you know as soon as the fully functional version is available. -ben -- Ben Kennedy, chief magician zygoat creative technical services 613-228-3392 | 1-866-466-4628 http://www.zygoat.ca
Re: Support Question
On 12 12 2003 at 4:39 pm -0500, Christian Meenaghan wrote: Thank you for your advice. I will need to grab a hold of that rescue tool as my most recent backups that are not damaged are over a month old. Is the best way to email this individual, or, does anyone know if he has a website posted somewhere? Hi Christian, I did get your direct message, but I'm replying to the list as well for completeness sake. I do indeed have such a tool in the works. You can download a preliminary version here: http://www.zygoat.ca/~ben/PMSalvage-20031105.sit That build is a month and a half old and has saving temporarily disabled though, since there are a couple of issues I have yet to fix, but it should help provide an idea of what is rescu-able. (note that Stuffit Expander 8 screws up the permissions, you will need to at execute permission on the Mach-O executable or else use an earlier version of Stuffit Exp to expand it.) I hope to address this within the coming week, and also get a formal web page with more background information up. I'll let you know as soon as the fully functional version is available. -ben -- Ben Kennedy, chief magician zygoat creative technical services 613-228-3392 | 1-866-466-4628 http://www.zygoat.ca
Re: Support Question
Christian, I am sorry, I have not received any reply yet. I am not aware of any anti-spam filters installed, but perhaps they are. Would you be willing to post to the list the answer, and I can work from there? This message is sent both directly and to the the list. Do you receive it twice? If the low level rebuild does not work on your database, and a disk check with a disk utility does not help either, and you don't have recent backups, then the only solution is to use a third party rescue tool to export your database, and import it in a fresh database. This tool has been written by Ben Kennedy [EMAIL PROTECTED]. Jérôme - PowerMail Engineering - None of the other POP clients does so much so simply. For serious users of e-mailer, the value of PowerMail 4 is excellent even considering the free alternatives. PowerMail user comment on www.macupdate.com Download a demo version from www.ctmdev.com -
Re: Support Question
Christian Meenaghan wrote: Please, how do I contact support for PowerMail? I am a registered owner, I have posted to the list, as well as sent email directly to you, and still I have not received any response. How can I get support? I replied you directly twice. Maybe you have a spam filter a bit too selective? Jérôme - PowerMail Engineering - In this world, you generally get what you pay for. PowerMail is worth paying for. Download a demo. You might just like it better than your current email program. That's how I switched to this great program that really performs. PowerMail user comment on www.versiontracker.com Download a demo version from www.ctmdev.com -
RE: Support Question
Well, I'd think that's enough time. Good luck. Jeff T -Original Message- From: Christian Meenaghan [mailto:[EMAIL PROTECTED] Sent: Friday, December 12, 2003 12:41 PM To: PowerMail discussions Subject: Re: Support Question Thank you for that information. I thought I had been patient waiting for a week, emailing them directly and also posting ot this list. Neither of these two things have given me any response. I will continue to be patient. -Christian Meenaghan
Re: Support Question
Christian Meenaghan / 03.12.12 / 1:24 PM wrote: I can not launch Powermail, that is the problem. The database keeps coming up with an error after a rebuild. I had this problem, and all the solutions PM had me tried failed, so I simply went back to my backup database. -- - Hiro [PROTECTED] [PROTECTED]
Re: Support Question
Thank you for that information. I thought I had been patient waiting for a week, emailing them directly and also posting ot this list. Neither of these two things have given me any response. I will continue to be patient. -Christian Meenaghan - Original Message - From: Jeffrey Thorstad [EMAIL PROTECTED] To: PowerMail discussions [EMAIL PROTECTED] Sent: Friday, December 12, 2003 12:26 PM Subject: RE: Support Question How much time are we talking about, here? CTM is a small company and don't have 100s of customer/technical service reps. Also, they are in Switzerland. If you aren't near them, there will no doubt be some lag time. Jeff T -Original Message- From: Christian Meenaghan [mailto:[EMAIL PROTECTED] Sent: Friday, December 12, 2003 12:13 PM To: PowerMail discussions Subject: Support Question Please, how do I contact support for PowerMail? I am a registered owner, I have posted to the list, as well as sent email directly to you, and still I have not received any response. How can I get support? -Christian Meenaghan
RE: Support Question
How much time are we talking about, here? CTM is a small company and don't have 100s of customer/technical service reps. Also, they are in Switzerland. If you aren't near them, there will no doubt be some lag time. Jeff T -Original Message- From: Christian Meenaghan [mailto:[EMAIL PROTECTED] Sent: Friday, December 12, 2003 12:13 PM To: PowerMail discussions Subject: Support Question Please, how do I contact support for PowerMail? I am a registered owner, I have posted to the list, as well as sent email directly to you, and still I have not received any response. How can I get support? -Christian Meenaghan
Re: Support Question
Christian Meenaghan [EMAIL PROTECTED] on Friday, December 12, 2003 stated: Please, how do I contact support for PowerMail? I am a registered owner, I have posted to the list, as well as sent email directly to you, and still I have not received any response. How can I get support? -Christian Meenaghan The best option is to use the Send a Message to Support from the Help menu. Wayne -- Music is spiritual. The music business is not. - Van Morrison Live DAT Music Page: http://homepage.mac.com/wayneb/ Wayne's Music Calendar: http://ical.mac.com/wayneb/Music PowerMail AppleScript Archives: http://homepage.mac.com/wayneb/powermail.html Music Currently playing:
