Re: Strange Crash

2005-09-01 Thread Sascha Dietrich

I had the same problem. After reinstalling PM it works again for me.

On Wed, 31 Aug 2005 19:18:30 -0700 Richard Hart wrote:

Message originally sent on: Saturday, August 20, 2005 9:47:18 AM


I'm hoping a Mac expert can help me out here.

I have a strange problem since I updated my PowerMail to 5.2.1.

The program works fine for me, the Admin user. No problems.

However, it crashes for every other user, including newly-created users.
When an existing user launches the program, the PowerMail icon bounces in
the Dock but never opens. Force Quit is the only solution.

I created a new user and immediately launched PowerMail. It does the same
thing -- bounces in the Dock and eventually crashes the Macintosh.

I have repaired disk permissions and trashed the PowerMail Prefs file and
~/Library folder. No change.

Yet it continues to work just fine for the Admin user.

Any ideas?

Machine details:

iMac (Summer 2000)
OS X 10.3.9
764 MB RAM

Richard Hart









Strange Crash

2005-09-01 Thread Richard Hart

Message originally sent on: Saturday, August 20, 2005 9:47:18 AM


I'm hoping a Mac expert can help me out here.

I have a strange problem since I updated my PowerMail to 5.2.1.

The program works fine for me, the Admin user. No problems.

However, it crashes for every other user, including newly-created users.
When an existing user launches the program, the PowerMail icon bounces in
the Dock but never opens. Force Quit is the only solution.

I created a new user and immediately launched PowerMail. It does the same
thing -- bounces in the Dock and eventually crashes the Macintosh.

I have repaired disk permissions and trashed the PowerMail Prefs file and
~/Library folder. No change.

Yet it continues to work just fine for the Admin user.

Any ideas?

Machine details:

iMac (Summer 2000)
OS X 10.3.9
764 MB RAM

Richard Hart






Re: Strange Crash

2005-08-21 Thread PowerMail Engineering

Richard Hart wrote:

I created a new user and immediately launched PowerMail. It does the same
thing -- bounces in the Dock and eventually crashes the Macintosh.

If it crashes, can you send me a crash log? Crash logs are stored in
your {home}/Library/Logs/CrashReporter folder.
If it hangs, you take a sample of the PowerMail process with Activity
Monitor (select the PowerMail application in the list, then choose
Sample from the Process menu), save the result in a file and send it to me.


Jérôme - PowerMail Engineering


-
   I use PM from years and I can say it is the best mail client. It has
its roots in EMailer and is fantastic.
  PowerMail user comment on www.versiontracker.com


 Download a demo version from www.ctmdev.com
-







Strange Crash

2005-08-21 Thread Richard Hart

I'm hoping a Mac expert can help me out here.

I have a strange problem since I updated my PowerMail to 5.2.1.

The program works fine for me, the Admin user. No problems.

However, it crashes for every other user, including newly-created users.
When an existing user launches the program, the PowerMail icon bounces in
the Dock but never opens. Force Quit is the only solution.

I created a new user and immediately launched PowerMail. It does the same
thing -- bounces in the Dock and eventually crashes the Macintosh.

I have repaired disk permissions and trashed the PowerMail Prefs file and
~/Library folder. No change.

Yet it continues to work just fine for the Admin user.

Any ideas?

Machine details:

iMac (Summer 2000)
OS X 10.3.9
764 MB RAM

Richard Hart