Re: Pro tools 11 crashes on quit
I don't think you'd ever get an instruction like "click on the blue button." You might be told click on a pop-up menu that displays a word like "waveform" where, under Pro Tools 10, that control says "track display, pop-up button" but that's only what VoiceOver reads. In actuality, what's written there is the type of parameter being displayed like waveform, volume, pan, mute, etc. In other words, what's being displayed in the timeline. In Pro Tools 11, this has been fixed so VoiceOver reads the name of the parameter being displayed. No tech support person will ever know that and you shouldn't expect them to. What you should know, however, is when tech support asks you whether your timeline is showing waveforms or volume curves, you should be able to understand what they're asking you and how to determine what your timeline is showing. For a novice who knows nothing about Pro tools, a tech support person might have to resort to the lowest common denominator instructions like "you see that little round icon right at the top?" rather than saying, "click on the first insert. The more you know about the Program you're using, the more highly the tech support person will regard your inquiry. Also, they're not there to teach people Pro Tools. Their role is to help troubleshoot and solve issues having to do with the application rather than auxiliary access to their product. They're not going to help a person figure out how to click on a radio button with Dragon Naturally speaking. They won't help you with Voiceover. Slau On Feb 17, 2014, at 7:44 AM, Nick Gawronski wrote: > Hi, I agree totally. I meant if they say to click on the blue button that > means nothing to me but if they can tell me what it is called that would be > better. Are they good at explaining things where as I know voiceover I > should be able to follow what they are saying? Nick Gawronski > > Chris Smart wrote: > >> It's up to you to know your screen reader. (grin) >> >> At 10:28 PM 2/16/2014, you wrote: >>> Avid will never offer VoiceOver support. You'll get support just >>> like any other user but nothing having to do with VoiceOver. If >>> something isn't accessible, that's another issue that can be >>> submitted as a bug. >>> >>> >>> On Feb 16, 2014, at 10:25 PM, TheOreoMonster >>> wrote: >>> My personal opinion on the matter, so long as the area in pro >>> tools is accessible, then they shouldn't need to know anything >>> about VoiceOver. I believe we should know our Operating System and >>> or screen reader well enough that we can take standard instructions >>> and translate them into things we can do with our screenreader. Yes >>> if they use vague terms then you may have to ask them to specify >>> but we should know how to navigate to a certain screen and click on >>> it without having to get specific VoiceOver instructions. Just my >>> two cents on the matter. On Feb 16, 2014, at 8:42 PM, Nick Gawronski wrote: > Hi, How well do the Avid support people know about voiceover if >>> I should have a question on how to do something as I agree having >>> the support contract would be very nice but if they don't know how >>> to do anything with voiceover I would not rather buy it unless they >>> can give a refund if they find out they can't help me? Nick Gawronski > On 2/15/2014 3:16 PM, Slau Halatyn wrote: >> I'm not sure but I think there's 90 days of free tech support. >>> That said, when I first started using Pro Tools I signed up for a >>> yearly support contract and I think that was a great investment. It >>> might be worth looking into the current options. >> >> Slau >> >> On Feb 15, 2014, at 3:55 PM, Krister Ekstrom >>> wrote: >> >>> Hi , i will try contacting Avid technical support hadn't tried >>> doing that. >>> /Krister >>> >>> 15 feb 2014 kl. 21:53 skrev Slau Halatyn : >>> Hi Krister, Never heard of that. Have you contacted Avid technical support? Slau On Feb 15, 2014, at 6:37 AM, Krister Ekstrom >>> wrote: > Hi, > Ever since i installed Pro tools 11.1 on my IMac with 1 TB >>> hard drive and 8 Gb memory i have had a strange thing happening: I >>> quit PT after a session and the crash reporter comes up saying that >>> PT unexpectedly quit. Anyone else had these problems? Can i do >>> something about this? > /Krister > > -- > You received this message because you are subscribed to the >>> Google Groups "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails >>> from it, send an email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the >>> Google Groups "Pro Tools Accessibilit
Re: Pro tools 11 crashes on quit
There is no w to spek for the entire support team. If someone isn't being clear enough you can ask them for clarification. On Feb 17, 2014, at 7:44 AM, Nick Gawronski wrote: > Hi, I agree totally. I meant if they say to click on the blue button that > means nothing to me but if they can tell me what it is called that would be > better. Are they good at explaining things where as I know voiceover I > should be able to follow what they are saying? Nick Gawronski > > Chris Smart wrote: > >> It's up to you to know your screen reader. (grin) >> >> At 10:28 PM 2/16/2014, you wrote: >>> Avid will never offer VoiceOver support. You'll get support just >>> like any other user but nothing having to do with VoiceOver. If >>> something isn't accessible, that's another issue that can be >>> submitted as a bug. >>> >>> >>> On Feb 16, 2014, at 10:25 PM, TheOreoMonster >>> wrote: >>> My personal opinion on the matter, so long as the area in pro >>> tools is accessible, then they shouldn't need to know anything >>> about VoiceOver. I believe we should know our Operating System and >>> or screen reader well enough that we can take standard instructions >>> and translate them into things we can do with our screenreader. Yes >>> if they use vague terms then you may have to ask them to specify >>> but we should know how to navigate to a certain screen and click on >>> it without having to get specific VoiceOver instructions. Just my >>> two cents on the matter. On Feb 16, 2014, at 8:42 PM, Nick Gawronski wrote: > Hi, How well do the Avid support people know about voiceover if >>> I should have a question on how to do something as I agree having >>> the support contract would be very nice but if they don't know how >>> to do anything with voiceover I would not rather buy it unless they >>> can give a refund if they find out they can't help me? Nick Gawronski > On 2/15/2014 3:16 PM, Slau Halatyn wrote: >> I'm not sure but I think there's 90 days of free tech support. >>> That said, when I first started using Pro Tools I signed up for a >>> yearly support contract and I think that was a great investment. It >>> might be worth looking into the current options. >> >> Slau >> >> On Feb 15, 2014, at 3:55 PM, Krister Ekstrom >>> wrote: >> >>> Hi , i will try contacting Avid technical support hadn't tried >>> doing that. >>> /Krister >>> >>> 15 feb 2014 kl. 21:53 skrev Slau Halatyn : >>> Hi Krister, Never heard of that. Have you contacted Avid technical support? Slau On Feb 15, 2014, at 6:37 AM, Krister Ekstrom >>> wrote: > Hi, > Ever since i installed Pro tools 11.1 on my IMac with 1 TB >>> hard drive and 8 Gb memory i have had a strange thing happening: I >>> quit PT after a session and the crash reporter comes up saying that >>> PT unexpectedly quit. Anyone else had these problems? Can i do >>> something about this? > /Krister > > -- > You received this message because you are subscribed to the >>> Google Groups "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails >>> from it, send an email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the >>> Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from >>> it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. >>> -- >>> You received this message because you are subscribed to the >>> Google Groups "Pro Tools Accessibility" group. >>> To unsubscribe from this group and stop receiving emails from >>> it, send an email to ptaccess+unsubscr...@googlegroups.com. >>> For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the >>> Google Groups "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from >>> it, send an email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the >>> Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, >>> send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "Pro Tools Accessibility" group. >>> To unsubscribe from this group and stop receiving emails from it, >
Re: Pro tools 11 crashes on quit
Hi, I agree totally. I meant if they say to click on the blue button that means nothing to me but if they can tell me what it is called that would be better. Are they good at explaining things where as I know voiceover I should be able to follow what they are saying? Nick Gawronski Chris Smart wrote: >It's up to you to know your screen reader. (grin) > >At 10:28 PM 2/16/2014, you wrote: >>Avid will never offer VoiceOver support. You'll get support just >>like any other user but nothing having to do with VoiceOver. If >>something isn't accessible, that's another issue that can be >>submitted as a bug. >> >> >>On Feb 16, 2014, at 10:25 PM, TheOreoMonster wrote: >> >> > My personal opinion on the matter, so long as the area in pro >> tools is accessible, then they shouldn't need to know anything >> about VoiceOver. I believe we should know our Operating System and >> or screen reader well enough that we can take standard instructions >> and translate them into things we can do with our screenreader. Yes >> if they use vague terms then you may have to ask them to specify >> but we should know how to navigate to a certain screen and click on >> it without having to get specific VoiceOver instructions. Just my >> two cents on the matter. >> > >> > On Feb 16, 2014, at 8:42 PM, Nick Gawronski wrote: >> > >> >> Hi, How well do the Avid support people know about voiceover if >> I should have a question on how to do something as I agree having >> the support contract would be very nice but if they don't know how >> to do anything with voiceover I would not rather buy it unless they >> can give a refund if they find out they can't help me? Nick Gawronski >> >> On 2/15/2014 3:16 PM, Slau Halatyn wrote: >> >>> I'm not sure but I think there's 90 days of free tech support. >> That said, when I first started using Pro Tools I signed up for a >> yearly support contract and I think that was a great investment. It >> might be worth looking into the current options. >> >>> >> >>> Slau >> >>> >> >>> On Feb 15, 2014, at 3:55 PM, Krister Ekstrom >> wrote: >> >>> >> Hi , i will try contacting Avid technical support hadn't tried >> doing that. >> /Krister >> >> 15 feb 2014 kl. 21:53 skrev Slau Halatyn : >> >> > Hi Krister, >> > >> > Never heard of that. Have you contacted Avid technical support? >> > >> > Slau >> > >> > On Feb 15, 2014, at 6:37 AM, Krister Ekstrom >> wrote: >> > >> >> Hi, >> >> Ever since i installed Pro tools 11.1 on my IMac with 1 TB >> hard drive and 8 Gb memory i have had a strange thing happening: I >> quit PT after a session and the crash reporter comes up saying that >> PT unexpectedly quit. Anyone else had these problems? Can i do >> something about this? >> >> /Krister >> >> >> >> -- >> >> You received this message because you are subscribed to the >> Google Groups "Pro Tools Accessibility" group. >> >> To unsubscribe from this group and stop receiving emails >> from it, send an email to ptaccess+unsubscr...@googlegroups.com. >> >> For more options, visit https://groups.google.com/groups/opt_out. >> > -- >> > You received this message because you are subscribed to the >> Google Groups "Pro Tools Accessibility" group. >> > To unsubscribe from this group and stop receiving emails from >> it, send an email to ptaccess+unsubscr...@googlegroups.com. >> > For more options, visit https://groups.google.com/groups/opt_out. >> -- >> You received this message because you are subscribed to the >> Google Groups "Pro Tools Accessibility" group. >> To unsubscribe from this group and stop receiving emails from >> it, send an email to ptaccess+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> >> -- >> >> You received this message because you are subscribed to the >> Google Groups "Pro Tools Accessibility" group. >> >> To unsubscribe from this group and stop receiving emails from >> it, send an email to ptaccess+unsubscr...@googlegroups.com. >> >> For more options, visit https://groups.google.com/groups/opt_out. >> > >> > -- >> > You received this message because you are subscribed to the >> Google Groups "Pro Tools Accessibility" group. >> > To unsubscribe from this group and stop receiving emails from it, >> send an email to ptaccess+unsubscr...@googlegroups.com. >> > For more options, visit https://groups.google.com/groups/opt_out. >> >>-- >>You received this message because you are subscribed to the Google >>Groups "Pro Tools Accessibility" group. >>To unsubscribe from this group and stop receiving emails from it, >>send an email to ptaccess+unsubscr...@googlegroups.com. >>For more options, visit https://groups.google.com/groups/opt_out. > >-- >You received this message because you are subscribed to the Google Groups "Pro >Tools Accessibility" group. >To unsubscribe from this group an
Re: Pro tools 11 crashes on quit
It's up to you to know your screen reader. (grin) At 10:28 PM 2/16/2014, you wrote: Avid will never offer VoiceOver support. You'll get support just like any other user but nothing having to do with VoiceOver. If something isn't accessible, that's another issue that can be submitted as a bug. On Feb 16, 2014, at 10:25 PM, TheOreoMonster wrote: > My personal opinion on the matter, so long as the area in pro tools is accessible, then they shouldn't need to know anything about VoiceOver. I believe we should know our Operating System and or screen reader well enough that we can take standard instructions and translate them into things we can do with our screenreader. Yes if they use vague terms then you may have to ask them to specify but we should know how to navigate to a certain screen and click on it without having to get specific VoiceOver instructions. Just my two cents on the matter. > > On Feb 16, 2014, at 8:42 PM, Nick Gawronski wrote: > >> Hi, How well do the Avid support people know about voiceover if I should have a question on how to do something as I agree having the support contract would be very nice but if they don't know how to do anything with voiceover I would not rather buy it unless they can give a refund if they find out they can't help me? Nick Gawronski >> On 2/15/2014 3:16 PM, Slau Halatyn wrote: >>> I'm not sure but I think there's 90 days of free tech support. That said, when I first started using Pro Tools I signed up for a yearly support contract and I think that was a great investment. It might be worth looking into the current options. >>> >>> Slau >>> >>> On Feb 15, 2014, at 3:55 PM, Krister Ekstrom wrote: >>> Hi , i will try contacting Avid technical support hadn't tried doing that. /Krister 15 feb 2014 kl. 21:53 skrev Slau Halatyn : > Hi Krister, > > Never heard of that. Have you contacted Avid technical support? > > Slau > > On Feb 15, 2014, at 6:37 AM, Krister Ekstrom wrote: > >> Hi, >> Ever since i installed Pro tools 11.1 on my IMac with 1 TB hard drive and 8 Gb memory i have had a strange thing happening: I quit PT after a session and the crash reporter comes up saying that PT unexpectedly quit. Anyone else had these problems? Can i do something about this? >> /Krister >> >> -- >> You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. >> To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. > -- > You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. >> >> -- >> You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. >> To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Pro tools 11 crashes on quit
Avid will never offer VoiceOver support. You'll get support just like any other user but nothing having to do with VoiceOver. If something isn't accessible, that's another issue that can be submitted as a bug. On Feb 16, 2014, at 10:25 PM, TheOreoMonster wrote: > My personal opinion on the matter, so long as the area in pro tools is > accessible, then they shouldn't need to know anything about VoiceOver. I > believe we should know our Operating System and or screen reader well enough > that we can take standard instructions and translate them into things we can > do with our screenreader. Yes if they use vague terms then you may have to > ask them to specify but we should know how to navigate to a certain screen > and click on it without having to get specific VoiceOver instructions. Just > my two cents on the matter. > > On Feb 16, 2014, at 8:42 PM, Nick Gawronski wrote: > >> Hi, How well do the Avid support people know about voiceover if I should >> have a question on how to do something as I agree having the support >> contract would be very nice but if they don't know how to do anything with >> voiceover I would not rather buy it unless they can give a refund if they >> find out they can't help me? Nick Gawronski >> On 2/15/2014 3:16 PM, Slau Halatyn wrote: >>> I'm not sure but I think there's 90 days of free tech support. That said, >>> when I first started using Pro Tools I signed up for a yearly support >>> contract and I think that was a great investment. It might be worth looking >>> into the current options. >>> >>> Slau >>> >>> On Feb 15, 2014, at 3:55 PM, Krister Ekstrom >>> wrote: >>> Hi , i will try contacting Avid technical support hadn't tried doing that. /Krister 15 feb 2014 kl. 21:53 skrev Slau Halatyn : > Hi Krister, > > Never heard of that. Have you contacted Avid technical support? > > Slau > > On Feb 15, 2014, at 6:37 AM, Krister Ekstrom > wrote: > >> Hi, >> Ever since i installed Pro tools 11.1 on my IMac with 1 TB hard drive >> and 8 Gb memory i have had a strange thing happening: I quit PT after a >> session and the crash reporter comes up saying that PT unexpectedly >> quit. Anyone else had these problems? Can i do something about this? >> /Krister >> >> -- >> You received this message because you are subscribed to the Google >> Groups "Pro Tools Accessibility" group. >> To unsubscribe from this group and stop receiving emails from it, send >> an email to ptaccess+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Pro Tools Accessibility" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to ptaccess+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Pro tools 11 crashes on quit
My personal opinion on the matter, so long as the area in pro tools is accessible, then they shouldn't need to know anything about VoiceOver. I believe we should know our Operating System and or screen reader well enough that we can take standard instructions and translate them into things we can do with our screenreader. Yes if they use vague terms then you may have to ask them to specify but we should know how to navigate to a certain screen and click on it without having to get specific VoiceOver instructions. Just my two cents on the matter. On Feb 16, 2014, at 8:42 PM, Nick Gawronski wrote: > Hi, How well do the Avid support people know about voiceover if I should have > a question on how to do something as I agree having the support contract > would be very nice but if they don't know how to do anything with voiceover I > would not rather buy it unless they can give a refund if they find out they > can't help me? Nick Gawronski > On 2/15/2014 3:16 PM, Slau Halatyn wrote: >> I'm not sure but I think there's 90 days of free tech support. That said, >> when I first started using Pro Tools I signed up for a yearly support >> contract and I think that was a great investment. It might be worth looking >> into the current options. >> >> Slau >> >> On Feb 15, 2014, at 3:55 PM, Krister Ekstrom >> wrote: >> >>> Hi , i will try contacting Avid technical support hadn't tried doing that. >>> /Krister >>> >>> 15 feb 2014 kl. 21:53 skrev Slau Halatyn : >>> Hi Krister, Never heard of that. Have you contacted Avid technical support? Slau On Feb 15, 2014, at 6:37 AM, Krister Ekstrom wrote: > Hi, > Ever since i installed Pro tools 11.1 on my IMac with 1 TB hard drive and > 8 Gb memory i have had a strange thing happening: I quit PT after a > session and the crash reporter comes up saying that PT unexpectedly quit. > Anyone else had these problems? Can i do something about this? > /Krister > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "Pro Tools Accessibility" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to ptaccess+unsubscr...@googlegroups.com. >>> For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Pro tools 11 crashes on quit
Hi, How well do the Avid support people know about voiceover if I should have a question on how to do something as I agree having the support contract would be very nice but if they don't know how to do anything with voiceover I would not rather buy it unless they can give a refund if they find out they can't help me? Nick Gawronski On 2/15/2014 3:16 PM, Slau Halatyn wrote: I'm not sure but I think there's 90 days of free tech support. That said, when I first started using Pro Tools I signed up for a yearly support contract and I think that was a great investment. It might be worth looking into the current options. Slau On Feb 15, 2014, at 3:55 PM, Krister Ekstrom wrote: Hi , i will try contacting Avid technical support hadn't tried doing that. /Krister 15 feb 2014 kl. 21:53 skrev Slau Halatyn : Hi Krister, Never heard of that. Have you contacted Avid technical support? Slau On Feb 15, 2014, at 6:37 AM, Krister Ekstrom wrote: Hi, Ever since i installed Pro tools 11.1 on my IMac with 1 TB hard drive and 8 Gb memory i have had a strange thing happening: I quit PT after a session and the crash reporter comes up saying that PT unexpectedly quit. Anyone else had these problems? Can i do something about this? /Krister -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Pro tools 11 crashes on quit
Not only for searches, but is the quickest way to launch programs short of keyboard commanders. I wouldn't kill spotlight entirely but just the things avid recommends. This is also why you want to be recording to a separate drive and not your internal drive the OS is installed on. On Feb 16, 2014, at 4:55 PM, Slau Halatyn wrote: > Just be aware that the Mac OS uses spotlight to do basic searches of Mail > messages. So, for those using a Mac for day-to-day email, etc., I wouldn't > advise disabling Spotlight. You The actual recommendation from Avid is to > turn off the indexing of media drives and to disable the keyboard shortcut > for spotlight which interferes with a Pro Tools shortcut for recording. > Otherwise, Spotlight is not a problem in and of itself. > > Slau > > On Feb 16, 2014, at 4:34 PM, Nick Gawronski wrote: > >> Hi, I went a step further in turning off spotlight I went on line and did a >> web search on how to turn off spotlight on the entire system and then I went >> and removed all of the spotlight indexes on all of the drives so pritty much >> got rid of it completely. It involves the terminal program or for those of >> us who have used linux before entering commands in the shell. Turning >> spotlight back on is very easy as well. Should I post the directions here >> on doing this task as for those of us who don't want spotlight it just takes >> up system resources? Nick Gawronski >> On 2/16/2014 4:32 AM, Krister Ekstrom wrote: >>> Hi, i actually also use the Digi003. Wonder if that has to do with the >>> crashing? Well as long as the session is saved, i guess in a way, no harm >>> is done. >>> /Krister >>> >>> 16 feb 2014 kl. 07:28 skrev Nick Gawronski : >>> Hi, Yes I have this issue a lot and I always hit the send to Avid button and discribe what I was doing in my session and my hardware I am using my digi 003. As far as I know the sessions are saved before the crash reporter comes up. Nick Gawronski On 2/15/2014 5:37 AM, Krister Ekstrom wrote: > Hi, > Ever since i installed Pro tools 11.1 on my IMac with 1 TB hard drive and > 8 Gb memory i have had a strange thing happening: I quit PT after a > session and the crash reporter comes up saying that PT unexpectedly quit. > Anyone else had these problems? Can i do something about this? > /Krister > -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Pro Tools Accessibility" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to ptaccess+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Pro tools 11 crashes on quit
Just be aware that the Mac OS uses spotlight to do basic searches of Mail messages. So, for those using a Mac for day-to-day email, etc., I wouldn't advise disabling Spotlight. You The actual recommendation from Avid is to turn off the indexing of media drives and to disable the keyboard shortcut for spotlight which interferes with a Pro Tools shortcut for recording. Otherwise, Spotlight is not a problem in and of itself. Slau On Feb 16, 2014, at 4:34 PM, Nick Gawronski wrote: > Hi, I went a step further in turning off spotlight I went on line and did a > web search on how to turn off spotlight on the entire system and then I went > and removed all of the spotlight indexes on all of the drives so pritty much > got rid of it completely. It involves the terminal program or for those of > us who have used linux before entering commands in the shell. Turning > spotlight back on is very easy as well. Should I post the directions here on > doing this task as for those of us who don't want spotlight it just takes up > system resources? Nick Gawronski > On 2/16/2014 4:32 AM, Krister Ekstrom wrote: >> Hi, i actually also use the Digi003. Wonder if that has to do with the >> crashing? Well as long as the session is saved, i guess in a way, no harm is >> done. >> /Krister >> >> 16 feb 2014 kl. 07:28 skrev Nick Gawronski : >> >>> Hi, Yes I have this issue a lot and I always hit the send to Avid button >>> and discribe what I was doing in my session and my hardware I am using my >>> digi 003. As far as I know the sessions are saved before the crash >>> reporter comes up. Nick Gawronski >>> On 2/15/2014 5:37 AM, Krister Ekstrom wrote: Hi, Ever since i installed Pro tools 11.1 on my IMac with 1 TB hard drive and 8 Gb memory i have had a strange thing happening: I quit PT after a session and the crash reporter comes up saying that PT unexpectedly quit. Anyone else had these problems? Can i do something about this? /Krister >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "Pro Tools Accessibility" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to ptaccess+unsubscr...@googlegroups.com. >>> For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Pro tools 11 crashes on quit
Hi, I went a step further in turning off spotlight I went on line and did a web search on how to turn off spotlight on the entire system and then I went and removed all of the spotlight indexes on all of the drives so pritty much got rid of it completely. It involves the terminal program or for those of us who have used linux before entering commands in the shell. Turning spotlight back on is very easy as well. Should I post the directions here on doing this task as for those of us who don't want spotlight it just takes up system resources? Nick Gawronski On 2/16/2014 4:32 AM, Krister Ekstrom wrote: Hi, i actually also use the Digi003. Wonder if that has to do with the crashing? Well as long as the session is saved, i guess in a way, no harm is done. /Krister 16 feb 2014 kl. 07:28 skrev Nick Gawronski : Hi, Yes I have this issue a lot and I always hit the send to Avid button and discribe what I was doing in my session and my hardware I am using my digi 003. As far as I know the sessions are saved before the crash reporter comes up. Nick Gawronski On 2/15/2014 5:37 AM, Krister Ekstrom wrote: Hi, Ever since i installed Pro tools 11.1 on my IMac with 1 TB hard drive and 8 Gb memory i have had a strange thing happening: I quit PT after a session and the crash reporter comes up saying that PT unexpectedly quit. Anyone else had these problems? Can i do something about this? /Krister -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Pro tools 11 crashes on quit
Hi, i actually also use the Digi003. Wonder if that has to do with the crashing? Well as long as the session is saved, i guess in a way, no harm is done. /Krister 16 feb 2014 kl. 07:28 skrev Nick Gawronski : > Hi, Yes I have this issue a lot and I always hit the send to Avid button and > discribe what I was doing in my session and my hardware I am using my digi > 003. As far as I know the sessions are saved before the crash reporter comes > up. Nick Gawronski > On 2/15/2014 5:37 AM, Krister Ekstrom wrote: >> Hi, >> Ever since i installed Pro tools 11.1 on my IMac with 1 TB hard drive and 8 >> Gb memory i have had a strange thing happening: I quit PT after a session >> and the crash reporter comes up saying that PT unexpectedly quit. Anyone >> else had these problems? Can i do something about this? >> /Krister >> > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Pro tools 11 crashes on quit
Hi, Ok, i totally forgot to turn spotlight indexing off, have to do that. Thanks for the reminder. /Krister 15 feb 2014 kl. 23:48 skrev John Gunn : > Krister, > > I presume you have disabled SpotLight indexing ETC and all the otherr system > configurations? If not might want to consider thoughs steps. > > John > > > On Feb 15, 2014, at 5:37 AM, Krister Ekstrom > wrote: > >> Hi, >> Ever since i installed Pro tools 11.1 on my IMac with 1 TB hard drive and 8 >> Gb memory i have had a strange thing happening: I quit PT after a session >> and the crash reporter comes up saying that PT unexpectedly quit. Anyone >> else had these problems? Can i do something about this? >> /Krister >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Pro Tools Accessibility" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to ptaccess+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. >> > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Pro tools 11 crashes on quit
Hi, Yes I have this issue a lot and I always hit the send to Avid button and discribe what I was doing in my session and my hardware I am using my digi 003. As far as I know the sessions are saved before the crash reporter comes up. Nick Gawronski On 2/15/2014 5:37 AM, Krister Ekstrom wrote: Hi, Ever since i installed Pro tools 11.1 on my IMac with 1 TB hard drive and 8 Gb memory i have had a strange thing happening: I quit PT after a session and the crash reporter comes up saying that PT unexpectedly quit. Anyone else had these problems? Can i do something about this? /Krister -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Pro tools 11 crashes on quit
Krister, I presume you have disabled SpotLight indexing ETC and all the otherr system configurations? If not might want to consider thoughs steps. John On Feb 15, 2014, at 5:37 AM, Krister Ekstrom wrote: > Hi, > Ever since i installed Pro tools 11.1 on my IMac with 1 TB hard drive and 8 > Gb memory i have had a strange thing happening: I quit PT after a session and > the crash reporter comes up saying that PT unexpectedly quit. Anyone else had > these problems? Can i do something about this? > /Krister > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. > -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Pro tools 11 crashes on quit
I'm not sure but I think there's 90 days of free tech support. That said, when I first started using Pro Tools I signed up for a yearly support contract and I think that was a great investment. It might be worth looking into the current options. Slau On Feb 15, 2014, at 3:55 PM, Krister Ekstrom wrote: > Hi , i will try contacting Avid technical support hadn't tried doing that. > /Krister > > 15 feb 2014 kl. 21:53 skrev Slau Halatyn : > >> Hi Krister, >> >> Never heard of that. Have you contacted Avid technical support? >> >> Slau >> >> On Feb 15, 2014, at 6:37 AM, Krister Ekstrom >> wrote: >> >>> Hi, >>> Ever since i installed Pro tools 11.1 on my IMac with 1 TB hard drive and 8 >>> Gb memory i have had a strange thing happening: I quit PT after a session >>> and the crash reporter comes up saying that PT unexpectedly quit. Anyone >>> else had these problems? Can i do something about this? >>> /Krister >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "Pro Tools Accessibility" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to ptaccess+unsubscr...@googlegroups.com. >>> For more options, visit https://groups.google.com/groups/opt_out. >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Pro Tools Accessibility" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to ptaccess+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Pro tools 11 crashes on quit
Hi , i will try contacting Avid technical support hadn't tried doing that. /Krister 15 feb 2014 kl. 21:53 skrev Slau Halatyn : > Hi Krister, > > Never heard of that. Have you contacted Avid technical support? > > Slau > > On Feb 15, 2014, at 6:37 AM, Krister Ekstrom > wrote: > >> Hi, >> Ever since i installed Pro tools 11.1 on my IMac with 1 TB hard drive and 8 >> Gb memory i have had a strange thing happening: I quit PT after a session >> and the crash reporter comes up saying that PT unexpectedly quit. Anyone >> else had these problems? Can i do something about this? >> /Krister >> >> -- >> You received this message because you are subscribed to the Google Groups >> "Pro Tools Accessibility" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to ptaccess+unsubscr...@googlegroups.com. >> For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
Re: Pro tools 11 crashes on quit
Hi Krister, Never heard of that. Have you contacted Avid technical support? Slau On Feb 15, 2014, at 6:37 AM, Krister Ekstrom wrote: > Hi, > Ever since i installed Pro tools 11.1 on my IMac with 1 TB hard drive and 8 > Gb memory i have had a strange thing happening: I quit PT after a session and > the crash reporter comes up saying that PT unexpectedly quit. Anyone else had > these problems? Can i do something about this? > /Krister > > -- > You received this message because you are subscribed to the Google Groups > "Pro Tools Accessibility" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to ptaccess+unsubscr...@googlegroups.com. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the Google Groups "Pro Tools Accessibility" group. To unsubscribe from this group and stop receiving emails from it, send an email to ptaccess+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
