[qmailtoaster] Spambox troubles

2010-07-20 Thread Patrick Ring
I've been running the Spambox on my qmt for quite some time now.
However, lately I'm getting a huge amount of false positives, and it's a
pain trying to educate the users about how to use the Spam (or .Spam)
folder.
 
Is there any (simple) way to turn it off?
In the reading I've done, the only thing I can find is to
recompile/rebuild a package or two with the spambox 0 defined.
I've also read it has something to do with the .qmail file found in each
users' account.
 
Can anyone point me to some enlightenment about this?
 
Thank you,
Patrick M. Ring
P. Ring Technologies
Louisiana Web Host, LLC.
985-868-4200
 


Re: [qmailtoaster] Spambox troubles

2010-07-20 Thread Jake Vickers

On 07/20/2010 05:54 PM, Patrick Ring wrote:
I've been running the Spambox on my qmt for quite some time now.  
However, lately I'm getting a huge amount of false positives, and it's 
a pain trying to educate the users about how to use the Spam (or 
.Spam) folder.

Is there any (simple) way to turn it off?
In the reading I've done, the only thing I can find is to 
recompile/rebuild a package or two with the spambox 0 defined.
I've also read it has something to do with the .qmail file found in 
each users' account.

Can anyone point me to some enlightenment about this?



If you are getting false positives, check the message headers. I'll bet 
your bayes DB has been tainted with legitimate messages that were marked 
as spam, which will have a snowball effect. You'll see legitimate 
messages hitting the bayes score categories.


Basically when the spambox is enabled for a user, after all the spam 
scans are done the message gets passed to the /etc/mail/mailfilter 
script (maildrop). If the message has a spam score in the headers that 
is greater than 7 (I think this is the default now) then it gets sent to 
the Spam folder and also sent to sa-learn so that spamassassin can 
analyze it and learn to identify messages like it as spam more 
efficiently. So if a legitimate message gets sent to sa-learn as spam, 
spamassassin will be tainted - this will have a snowball effect.


When you enable the spambox for users, it creates a .qmail file in the 
user's maildir. This tells it to pass the messages to the mailfilter 
script before delivery. You have a couple ways to fix this:


Delete the bayes DB and start over. You may see an increase in spam 
initially until spamassassin can learn again (brain-wipe it), but this 
is usually preferable to false-positives.


Disable the spambox by recompiling qmailadmin-toaster to disable the 
option - this will not REMOVE it for those that already have the .qmail 
file - it will only prevent people from turning the option on. You will 
then need to go and delete the .qmail files for the users to actually 
disable it for users.


Delete the bayes DB, starting over like before, and adjust the 
mailfilter script to fit your environment a little better.


Write a spamassassin rule that adds a negative score for things that you 
identify as legitimate message contents - eventually this will counter 
the tainted bayes, but it will take a LONG time.


After checking the headers and seeing the BAYES_99 category, change it's 
score. This can be used in conjunction with some of the options above.


Hope that helps some.


RE: [qmailtoaster] Spambox troubles

2010-07-22 Thread Patrick Ring
OK.  I deleted the .qmail file from all accounts.
As well, I "reset" the spamassassin database using "sudo -H -u vpopmail
sa-learn --clear"
I followed this with a "qmailctl restart"
 
I am still getting a huge amount of false positives, and it is still
dropping the ***SPAM*** marked emails into the .Spam box.
Once messages are in there, it seems to be impossible to get them back
into the inbox (and stay there).
 
Any advice?
 
Thank you,
Patrick M. Ring
P. Ring Technologies
Louisiana Web Host, LLC.
985-868-4200
 



From: Jake Vickers [mailto:j...@qmailtoaster.com] 
Sent: Wednesday, July 21, 2010 1:34 AM
To: qmailtoaster-list@qmailtoaster.com
Subject: Re: [qmailtoaster] Spambox troubles


On 07/20/2010 05:54 PM, Patrick Ring wrote: 

I've been running the Spambox on my qmt for quite some time now.
However, lately I'm getting a huge amount of false positives, and it's a
pain trying to educate the users about how to use the Spam (or .Spam)
folder.
 
Is there any (simple) way to turn it off?
In the reading I've done, the only thing I can find is to
recompile/rebuild a package or two with the spambox 0 defined.
I've also read it has something to do with the .qmail file found
in each users' account.
 
Can anyone point me to some enlightenment about this?




If you are getting false positives, check the message headers. I'll bet
your bayes DB has been tainted with legitimate messages that were marked
as spam, which will have a snowball effect. You'll see legitimate
messages hitting the bayes score categories.

Basically when the spambox is enabled for a user, after all the spam
scans are done the message gets passed to the /etc/mail/mailfilter
script (maildrop). If the message has a spam score in the headers that
is greater than 7 (I think this is the default now) then it gets sent to
the Spam folder and also sent to sa-learn so that spamassassin can
analyze it and learn to identify messages like it as spam more
efficiently. So if a legitimate message gets sent to sa-learn as spam,
spamassassin will be tainted - this will have a snowball effect.

When you enable the spambox for users, it creates a .qmail file in the
user's maildir. This tells it to pass the messages to the mailfilter
script before delivery. You have a couple ways to fix this:

Delete the bayes DB and start over. You may see an increase in spam
initially until spamassassin can learn again (brain-wipe it), but this
is usually preferable to false-positives.

Disable the spambox by recompiling qmailadmin-toaster to disable the
option - this will not REMOVE it for those that already have the .qmail
file - it will only prevent people from turning the option on. You will
then need to go and delete the .qmail files for the users to actually
disable it for users.

Delete the bayes DB, starting over like before, and adjust the
mailfilter script to fit your environment a little better.

Write a spamassassin rule that adds a negative score for things that you
identify as legitimate message contents - eventually this will counter
the tainted bayes, but it will take a LONG time.

After checking the headers and seeing the BAYES_99 category, change it's
score. This can be used in conjunction with some of the options above.

Hope that helps some.



Re: [qmailtoaster] Spambox troubles

2010-07-22 Thread Toma Bogdan

On 23/07/2010 3:13 AM, Patrick Ring wrote:

OK.  I deleted the .qmail file from all accounts.
As well, I "reset" the spamassassin database using "sudo -H -u 
vpopmail sa-learn --clear"

I followed this with a "qmailctl restart"
I am still getting a huge amount of false positives, and it is still 
dropping the ***SPAM*** marked emails into the .Spam box.
Once messages are in there, it seems to be impossible to get them back 
into the inbox (and stay there).

Any advice?
Thank you,
Patrick M. Ring
P. Ring Technologies
Louisiana Web Host, LLC.
985-868-4200


*From:* Jake Vickers [mailto:j...@qmailtoaster.com]
*Sent:* Wednesday, July 21, 2010 1:34 AM
*To:* qmailtoaster-list@qmailtoaster.com
*Subject:* Re: [qmailtoaster] Spambox troubles

On 07/20/2010 05:54 PM, Patrick Ring wrote:
I've been running the Spambox on my qmt for quite some time now.  
However, lately I'm getting a huge amount of false positives, and 
it's a pain trying to educate the users about how to use the Spam (or 
.Spam) folder.

Is there any (simple) way to turn it off?
In the reading I've done, the only thing I can find is to 
recompile/rebuild a package or two with the spambox 0 defined.
I've also read it has something to do with the .qmail file found in 
each users' account.

Can anyone point me to some enlightenment about this?



If you are getting false positives, check the message headers. I'll 
bet your bayes DB has been tainted with legitimate messages that were 
marked as spam, which will have a snowball effect. You'll see 
legitimate messages hitting the bayes score categories.


Basically when the spambox is enabled for a user, after all the spam 
scans are done the message gets passed to the /etc/mail/mailfilter 
script (maildrop). If the message has a spam score in the headers that 
is greater than 7 (I think this is the default now) then it gets sent 
to the Spam folder and also sent to sa-learn so that spamassassin can 
analyze it and learn to identify messages like it as spam more 
efficiently. So if a legitimate message gets sent to sa-learn as spam, 
spamassassin will be tainted - this will have a snowball effect.


When you enable the spambox for users, it creates a .qmail file in the 
user's maildir. This tells it to pass the messages to the mailfilter 
script before delivery. You have a couple ways to fix this:


Delete the bayes DB and start over. You may see an increase in spam 
initially until spamassassin can learn again (brain-wipe it), but this 
is usually preferable to false-positives.


Disable the spambox by recompiling qmailadmin-toaster to disable the 
option - this will not REMOVE it for those that already have the 
.qmail file - it will only prevent people from turning the option on. 
You will then need to go and delete the .qmail files for the users to 
actually disable it for users.


Delete the bayes DB, starting over like before, and adjust the 
mailfilter script to fit your environment a little better.


Write a spamassassin rule that adds a negative score for things that 
you identify as legitimate message contents - eventually this will 
counter the tainted bayes, but it will take a LONG time.


After checking the headers and seeing the BAYES_99 category, change 
it's score. This can be used in conjunction with some of the options 
above.


Hope that helps some.

try sa-update then restart qmail

--
T.Bogdan
http://www.direkt.ro
--



RE: [qmailtoaster] Spambox troubles

2010-07-28 Thread Patrick Ring
Once an email gets "marked" as spam and placed in the .spam box, what
must one do to move it out so it stays in the Inbox?
 
The only thing I can do is move the mail to another folder, but my users
use POP3 and really don't want to use the webmailer.
 
(I'm hoping to bypass alot of this when I deploy a new server and
migrate everyone (without the spam rules etc) to the new system.)
 
Thank you,
Patrick M. Ring
P. Ring Technologies
Louisiana Web Host, LLC.
985-868-4200
 



From: Toma Bogdan [mailto:tbog...@direkt.ro] 
Sent: Friday, July 23, 2010 1:44 AM
To: qmailtoaster-list@qmailtoaster.com
Subject: Re: [qmailtoaster] Spambox troubles


On 23/07/2010 3:13 AM, Patrick Ring wrote: 

OK.  I deleted the .qmail file from all accounts.
As well, I "reset" the spamassassin database using "sudo -H -u
vpopmail sa-learn --clear"
I followed this with a "qmailctl restart"
 
I am still getting a huge amount of false positives, and it is
still dropping the ***SPAM*** marked emails into the .Spam box.
Once messages are in there, it seems to be impossible to get
them back into the inbox (and stay there).
 
Any advice?
 
Thank you,
Patrick M. Ring
P. Ring Technologies
Louisiana Web Host, LLC.
985-868-4200
 



From: Jake Vickers [mailto:j...@qmailtoaster.com] 
Sent: Wednesday, July 21, 2010 1:34 AM
To: qmailtoaster-list@qmailtoaster.com
    Subject: Re: [qmailtoaster] Spambox troubles


On 07/20/2010 05:54 PM, Patrick Ring wrote: 

I've been running the Spambox on my qmt for quite some
time now.  However, lately I'm getting a huge amount of false positives,
and it's a pain trying to educate the users about how to use the Spam
(or .Spam) folder.
 
Is there any (simple) way to turn it off?
In the reading I've done, the only thing I can find is
to recompile/rebuild a package or two with the spambox 0 defined.
I've also read it has something to do with the .qmail
file found in each users' account.
 
Can anyone point me to some enlightenment about this?




If you are getting false positives, check the message headers.
I'll bet your bayes DB has been tainted with legitimate messages that
were marked as spam, which will have a snowball effect. You'll see
legitimate messages hitting the bayes score categories.

Basically when the spambox is enabled for a user, after all the
spam scans are done the message gets passed to the /etc/mail/mailfilter
script (maildrop). If the message has a spam score in the headers that
is greater than 7 (I think this is the default now) then it gets sent to
the Spam folder and also sent to sa-learn so that spamassassin can
analyze it and learn to identify messages like it as spam more
efficiently. So if a legitimate message gets sent to sa-learn as spam,
spamassassin will be tainted - this will have a snowball effect.

When you enable the spambox for users, it creates a .qmail file
in the user's maildir. This tells it to pass the messages to the
mailfilter script before delivery. You have a couple ways to fix this:

Delete the bayes DB and start over. You may see an increase in
spam initially until spamassassin can learn again (brain-wipe it), but
this is usually preferable to false-positives.

Disable the spambox by recompiling qmailadmin-toaster to disable
the option - this will not REMOVE it for those that already have the
.qmail file - it will only prevent people from turning the option on.
You will then need to go and delete the .qmail files for the users to
actually disable it for users.

Delete the bayes DB, starting over like before, and adjust the
mailfilter script to fit your environment a little better.

Write a spamassassin rule that adds a negative score for things
that you identify as legitimate message contents - eventually this will
counter the tainted bayes, but it will take a LONG time.

After checking the headers and seeing the BAYES_99 category,
change it's score. This can be used in conjunction with some of the
options above.

Hope that helps some.


try sa-update then restart qmail


-- 
T.Bogdan
http://www.direkt.ro
--