Once an email gets "marked" as spam and placed in the .spam box, what must one do to move it out so it stays in the Inbox? The only thing I can do is move the mail to another folder, but my users use POP3 and really don't want to use the webmailer. (I'm hoping to bypass alot of this when I deploy a new server and migrate everyone (without the spam rules etc) to the new system.) Thank you, Patrick M. Ring P. Ring Technologies Louisiana Web Host, LLC. 985-868-4200
________________________________ From: Toma Bogdan [mailto:tbog...@direkt.ro] Sent: Friday, July 23, 2010 1:44 AM To: qmailtoaster-list@qmailtoaster.com Subject: Re: [qmailtoaster] Spambox troubles On 23/07/2010 3:13 AM, Patrick Ring wrote: OK. I deleted the .qmail file from all accounts. As well, I "reset" the spamassassin database using "sudo -H -u vpopmail sa-learn --clear" I followed this with a "qmailctl restart" I am still getting a huge amount of false positives, and it is still dropping the ***SPAM*** marked emails into the .Spam box. Once messages are in there, it seems to be impossible to get them back into the inbox (and stay there). Any advice? Thank you, Patrick M. Ring P. Ring Technologies Louisiana Web Host, LLC. 985-868-4200 ________________________________ From: Jake Vickers [mailto:j...@qmailtoaster.com] Sent: Wednesday, July 21, 2010 1:34 AM To: qmailtoaster-list@qmailtoaster.com Subject: Re: [qmailtoaster] Spambox troubles On 07/20/2010 05:54 PM, Patrick Ring wrote: I've been running the Spambox on my qmt for quite some time now. However, lately I'm getting a huge amount of false positives, and it's a pain trying to educate the users about how to use the Spam (or .Spam) folder. Is there any (simple) way to turn it off? In the reading I've done, the only thing I can find is to recompile/rebuild a package or two with the spambox 0 defined. I've also read it has something to do with the .qmail file found in each users' account. Can anyone point me to some enlightenment about this? If you are getting false positives, check the message headers. I'll bet your bayes DB has been tainted with legitimate messages that were marked as spam, which will have a snowball effect. You'll see legitimate messages hitting the bayes score categories. Basically when the spambox is enabled for a user, after all the spam scans are done the message gets passed to the /etc/mail/mailfilter script (maildrop). If the message has a spam score in the headers that is greater than 7 (I think this is the default now) then it gets sent to the Spam folder and also sent to sa-learn so that spamassassin can analyze it and learn to identify messages like it as spam more efficiently. So if a legitimate message gets sent to sa-learn as spam, spamassassin will be tainted - this will have a snowball effect. When you enable the spambox for users, it creates a .qmail file in the user's maildir. This tells it to pass the messages to the mailfilter script before delivery. You have a couple ways to fix this: Delete the bayes DB and start over. You may see an increase in spam initially until spamassassin can learn again (brain-wipe it), but this is usually preferable to false-positives. Disable the spambox by recompiling qmailadmin-toaster to disable the option - this will not REMOVE it for those that already have the .qmail file - it will only prevent people from turning the option on. You will then need to go and delete the .qmail files for the users to actually disable it for users. Delete the bayes DB, starting over like before, and adjust the mailfilter script to fit your environment a little better. Write a spamassassin rule that adds a negative score for things that you identify as legitimate message contents - eventually this will counter the tainted bayes, but it will take a LONG time. After checking the headers and seeing the BAYES_99 category, change it's score. This can be used in conjunction with some of the options above. Hope that helps some. try sa-update then restart qmail -- T.Bogdan http://www.direkt.ro ----------------------
