RE: [qmailtoaster] Ticketing System

2008-08-11 Thread Sergio Minini (NETKEY)
I've been thinking of trying http://www.osticket.com/
I've seen lots of sites and projects that use it.

Drop us a line if you test it.
\Sergio

 -Original Message-
 From: senthil vel [mailto:[EMAIL PROTECTED] 

 Or is there any other 
 ticket tracking softwares which are more compatible to QMT? 


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[qmailtoaster] Ticketing System

2008-08-09 Thread senthil vel
Hi list,
   I have planned to implement a ticket tracking system. While
searching in google i got the following link.

http://phpsupport.jynx.net

It will also support qmail also it seems. The installation manual
tells like following


Last step is setting up your email gateway.

If your using qmail, simply edit your  .qmail-support for the domain
you wish to be your gateway.
Add this line to your dot-qmail.
| /your/path/to/openticket.pl


What exactly we should do in our QMT? Or is there any other ticket
tracking softwares which are more compatible to QMT? Thanks a lot in
advance .

Thanks and Regards,
S.Senthilvel,

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Re: [qmailtoaster] Ticketing System

2008-08-09 Thread Tek Support
Hi, I need to let you know up front that I'm not one of the qmail
masters on here, nor do I know your phpsupport program.  But, a file
called '.qmail-support' suggests that you have or need to create an
email user called [EMAIL PROTECTED].  Then you'll have or need
to create the file called .qmail-support.  In my installations,
there are no .qmail-username files created automatically.  When you
create it, put it in the same directory as your .qmail-default.

A .qmail-username file is used to process other commands for that one
email account only.  And not for everyone.  So with some users, they
may not have a .qmail-username.  But for this program, you would
create .qmail-support and put the lines into it as suggested by that
program.

Also, their instructions you listed, presume that your ticketing
support program is installed on the same server as your qmail.

Thanks
John




On Sat, Aug 9, 2008 at 11:18 AM, senthil vel [EMAIL PROTECTED] wrote:
 Hi list,
   I have planned to implement a ticket tracking system. While
 searching in google i got the following link.

 http://phpsupport.jynx.net

 It will also support qmail also it seems. The installation manual
 tells like following

 
 Last step is setting up your email gateway.

 If your using qmail, simply edit your  .qmail-support for the domain
 you wish to be your gateway.
Add this line to your dot-qmail.
| /your/path/to/openticket.pl
 

 What exactly we should do in our QMT? Or is there any other ticket
 tracking softwares which are more compatible to QMT? Thanks a lot in
 advance .

 Thanks and Regards,
 S.Senthilvel,

 -
 QmailToaster hosted by: VR Hosted http://www.vr.org
 -
 To unsubscribe, e-mail: [EMAIL PROTECTED]
 For additional commands, e-mail: [EMAIL PROTECTED]



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