Re: [R] Re: Protocol for answering basic questions

2004-12-06 Thread Jim Lemon
Liaw, Andy wrote:
 ...
 Someone mentioned a tip shown at R startup (a la S-PLUS for Windows, I
 guess).  I guess someone (hint, hint) could collect a set of tips, perhaps
 using Paul Johnson's page as a starting point, and make it into a contrib
 package similar to the `fortune' package.  Those who likes it can have a
 random one displayed at startup.  Those who don't need not bother.

Remember, the more complete the list of tips, the less likely that you will 
want to read any given one when it appears. This is probably why I turn this 
feature off whenever it is offered.

Jim

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RE: [R] Re: Protocol for answering basic questions

2004-12-05 Thread Liaw, Andy
I'll really be brief this time...

 From: Tony Plate
[snip] 
 Also, I think that John Maindonald's idea of a I am new to 
 R, where do I 
 start? page, with a link from the posting guide, is an 
 excellent idea.

Someone mentioned a tip shown at R startup (a la S-PLUS for Windows, I
guess).  I guess someone (hint, hint) could collect a set of tips, perhaps
using Paul Johnson's page as a starting point, and make it into a contrib
package similar to the `fortune' package.  Those who likes it can have a
random one displayed at startup.  Those who don't need not bother.
 
[snip]
 [Attribution 
 to Andy Liaw, or remain anonymous?]

Umm... I did say that out in the public, so I guess not much point in hiding
now...

Best,
Andy

 As some feel that sufficient time and bandwidth has already 
 been spent on 
 this issue, if anyone has any comments on this particular 
 matter of an 
 addition to the posting guide (or FAQ), feel free to choose 
 to respond to 
 me privately, and I will summarize as appropriate.
 
 -- Tony Plate
 
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Re: [R] Re: Protocol for answering basic questions

2004-12-04 Thread Tony Plate
Perhaps something like the following paragraph should be added to the start 
of the Posting Guide (as a new paragraph right after the existing first 
paragraph):

Note that R-help is *not* intended for questions that are easily answered 
by consulting one of the FAQs or other introductory material (see Do your 
homework before posting below).Such questions are actively discouraged 
and are likely to evoke a brusque response.  Questions about seemingly 
simple matters that are mentioned in the FAQs or other introductory 
material *are welcomed* on R-help *when the questioner obviously has done 
their homework and the question is accompanied by an explanation* like FAQ 
7.2.1 seems to be relevant to this but I couldn't understand/apply the 
answer because 

Something like this would make it very clear up front what type of 
questions are not appropriate.  (I'm not trying at all to dictate the 
policy, but as far as I can tell, the above summaries the attitude of the 
majority of very knowledgeable helpers that respond to questions on R-help.)

Also, I think that John Maindonald's idea of a I am new to R, where do I 
start? page, with a link from the posting guide, is an excellent idea.

I'm aware that some feel that the posting guide is already too long, but my 
feeling is that if users don't read a very easily accessible posting guide 
AND post inappropriate questions AND become offended by brusque responses, 
then they are beyond where they can easily be helped.  The most important 
thing is to make it very clear what types of questions are and are not 
considered appropriate, so that beginning users know what they are getting 
into.

And the following might merit inclusion in the FAQ:
Why is R-help not for hand-holding beginner questions?
R-help is a high traffic list and the general sentiment is that too many 
very simple questions will overwhelm everyone and most importantly result 
in the knowledgeable helpers ceasing to participate.  The reason that there 
is no R-help-me-quickly-I-dont-want-to-read-the-documentation list is 
that no-one has felt that it would work well -- it is unlikely that many 
knowledgeable users of R would be willing to participate.  Without such 
users participating, it is likely that sometimes bad advice would be 
offered and stand uncorrected, because R is a complex language with many 
ways of doing things, some markedly inferior to others.  For these reasons, 
some feel it would be a very bad idea to create such a list.  (However, 
anyone who believes otherwise and wishes to start and maintain such a list 
or other similar service is free to do so.)  One reason for this overall 
state of affairs is that R is free software and consequently there is no 
revenue stream to support a hand-holding support service with paid 
employees.  So although the actual software is free, some investment in 
terms of time spent reading documentation is required in order to use 
it.  Furthermore, many of the frequent helpers on R-help have written 
introductory documents intended to help beginners with many aspects of 
learning and using R (e.g., An Introduction to R, and the various 
FAQs).  Consequently they sometimes get fed up getting asked again and 
again the same question they have already written a document to 
explain.  Nonetheless, the general sentiment on R-help is very helpful -- a 
quote summarizes it well: It's OK if you need some spoonfeeding (I need 
that quite often myself), but at least show how you have tried to use the 
spoon yourself, instead of just showing us your open mouth.  [Attribution 
to Andy Liaw, or remain anonymous?]

As some feel that sufficient time and bandwidth has already been spent on 
this issue, if anyone has any comments on this particular matter of an 
addition to the posting guide (or FAQ), feel free to choose to respond to 
me privately, and I will summarize as appropriate.

-- Tony Plate
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[R] Re: Protocol for answering basic questions

2004-12-01 Thread Rolf Turner

I think that enough bandwidth has been expended on this topic.  Many
people have attempted, patiently, to explain why the protocol to
which the r-help list currently adhers is necessary and close to
optimal.  The thin-skinned whiners who wish to be told ``Yes, dear,
that was an ***excellent*** question'' are not going to listen to or
understand these explanations.  If they wish to take their business
elsewhere, let them.  They won't be missed.  (It will do them less
than no good, in the long run, to do so --- but that's their lookout.)

I don't know if there is a causative relationship, but this whiny
attitude is strongly reminiscent of the philosophy which seems to
prevail in most school systems in the English speaking world whereby
teachers dare not criticize students' work for fear of damaging their
self esteem.

cheers,

Rolf Turner
[EMAIL PROTECTED]

P. S.  And here I was, all these years, thinking that
   ``self esteem'' was Italian for ``sauna''.

R. T.

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RE: [R] Re: Protocol for answering basic questions

2004-12-01 Thread michael watson \(IAH-C\)
Here here!

Getting flamed for asking dumb questions on a public mailing list is all part 
of growing up and being a man/woman.  We've all been there, and quite frankly, 
even the most basic questions on R-Help get a decent answer from someone, and 
all for free, so who cares if you get a bit of rudeness or not!

Next we'll be seeing lawsuits being brought against people on R-Help for not 
being polite enough.  You couldn't make it up!

M


-Original Message-
From:   [EMAIL PROTECTED] on behalf of Rolf Turner
Sent:   Wed 12/1/2004 5:52 PM
To: [EMAIL PROTECTED]
Cc: 
Subject:[R] Re: Protocol for answering basic questions

I think that enough bandwidth has been expended on this topic.  Many
people have attempted, patiently, to explain why the protocol to
which the r-help list currently adhers is necessary and close to
optimal.  The thin-skinned whiners who wish to be told ``Yes, dear,
that was an ***excellent*** question'' are not going to listen to or
understand these explanations.  If they wish to take their business
elsewhere, let them.  They won't be missed.  (It will do them less
than no good, in the long run, to do so --- but that's their lookout.)

I don't know if there is a causative relationship, but this whiny
attitude is strongly reminiscent of the philosophy which seems to
prevail in most school systems in the English speaking world whereby
teachers dare not criticize students' work for fear of damaging their
self esteem.

cheers,

Rolf Turner
[EMAIL PROTECTED]

P. S.  And here I was, all these years, thinking that
   ``self esteem'' was Italian for ``sauna''.

R. T.

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Re: [R] Re: Protocol for answering basic questions

2004-12-01 Thread Spencer Graves
 Our great-great grandchilren as yet unborn may read some of the 
stupid questions and / or answers that I and perhaps others give from 
time to time.  I'd rather get flamed for saying something stupid in 
public on this list than to continue to provide substandard service to 
the people with whom I work because I perpetrated the same mistake in an 
environment in which no one questioned so effectively my errors. 

 Best Wishes,
 spencer
michael watson (IAH-C) wrote:
Here here!
Getting flamed for asking dumb questions on a public mailing list is all part 
of growing up and being a man/woman.  We've all been there, and quite frankly, 
even the most basic questions on R-Help get a decent answer from someone, and 
all for free, so who cares if you get a bit of rudeness or not!
Next we'll be seeing lawsuits being brought against people on R-Help for not 
being polite enough.  You couldn't make it up!
M
-Original Message-
From:   [EMAIL PROTECTED] on behalf of Rolf Turner
Sent:   Wed 12/1/2004 5:52 PM
To: [EMAIL PROTECTED]
Cc: 
Subject:[R] Re: Protocol for answering basic questions
I think that enough bandwidth has been expended on this topic.  Many
people have attempted, patiently, to explain why the protocol to
which the r-help list currently adhers is necessary and close to
optimal.  The thin-skinned whiners who wish to be told ``Yes, dear,
that was an ***excellent*** question'' are not going to listen to or
understand these explanations.  If they wish to take their business
elsewhere, let them.  They won't be missed.  (It will do them less
than no good, in the long run, to do so --- but that's their lookout.)
I don't know if there is a causative relationship, but this whiny
attitude is strongly reminiscent of the philosophy which seems to
prevail in most school systems in the English speaking world whereby
teachers dare not criticize students' work for fear of damaging their
self esteem.
cheers,
Rolf Turner
[EMAIL PROTECTED]
P. S.  And here I was, all these years, thinking that
  ``self esteem'' was Italian for ``sauna''.
R. T.
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--
Spencer Graves, PhD, Senior Development Engineer
O:  (408)938-4420;  mobile:  (408)655-4567
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