Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2010-02-05 Thread testmatch

Chunkywizard;502541 Wrote: 
  When will the battery be open to orders? Now I have my radio I can see
 the benefits of having a battery so I would like to order!
 CW

I see that
http://www.logitech.com/index.cfm/speakers_audio/wireless_music_systems/devices/6066cl=gb,en
now states Product available March 31, 2010. and the US site carries
the same information.


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2010-02-05 Thread snarlydwarf

testmatch;514236 Wrote: 
 I see that
 http://www.logitech.com/index.cfm/speakers_audio/wireless_music_systems/devices/6066cl=gb,en
 now states Product available March 31, 2010. and the US site carries
 the same information.

Yes, Andy said the batteries are actually all ready to ship, just
waiting for qualification of 7.4.2 release.

So should have them before the sun comes out here for its two-week
annual visit.


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2010-02-05 Thread Chunkywizard

It doesn't stack up with 7.4.2 being released soon. Maybe they got the
date mixed up with when the Touch will ship!!

CW


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2010-01-06 Thread jimbo45

Hi all
New Year resolution for 2010

(Not just with Logitech -- BUT ANYBODY)

I WILL NOT DEAL WITH OFFSHORED CALL CENTRES (USUALLY IN INDIA) ANY MORE
.

I've gone back to old fashioned FAX if I need any support -- it
actually works quicker too in the long run.  


I think finally if everynody refused to put up with the irritating
telephone menu's plus the inevitable Your Call is important to Us or
In order to get you to your service as quickly as possible  we caould
consign these to the Dustbin of History.

As many as 15 years ago you could get -- there are xxx people in front
of you in the queue -- your call should be anaswered in approximately yy
minutes.


Since then Call centre service has got PROGRESSIVELY WORSE -- why can't
we with 21st century technology  place our request and then the CALL
CENTRE would automatically Ring back when an agent was available --
SIMPLE TECHNOLOGY.

The battery connector is actually fairly standard so you could make
one using standard re-chargeable AA batteries -- cheaper by far.

This Radio is just CRYING OUT for batteries -- it's great to take it
around the house -- and as it plays FLAC music directly who needs CD's
etc any more.

Cheers
jimbo


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2010-01-04 Thread Chunkywizard

Just thought I would raise this thread in the hope that someone from
Logitech (MickeyG?) could update us. His sticky at the top of the radio
section states availability as the second half of January. That is only
2-4weeks away. When will the battery be open to orders? Now I have my
radio I can see the benefits of having a battery so I would like to
order!

Anyone from sales/marketing have an update?

CW


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-11-02 Thread toby10

Chunkywizard;480418 Wrote: 
 There's already beta units in the field. IIRC MeSue said she got 8hours
 of continuous play out of the battery
 
 HTH
 
 CW

Correct.  But
-  not all beta units are battery capable
-  not all beta testers received batteries, very short supply
-  the batteries are also beta in the beta units, i.e. not full
production units at the time beta users received batteries


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-11-02 Thread hellesangel

I hope all production Radios will be battery capable...

And 8 hours sounds like a very respectable life time for a battery, now
I'm really looking forward to its release.


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-11-01 Thread twynne

Same state on the UK site.  The listing is here:

http://www.logitech.com/index.cfm/speakers_audio/wireless_music_systems/devices/6066cl=gb,en

It still has a holding picture and a 'preorder' button.  Clicking the
preorder button throws an error.  I've had a support ticket open on this
for a couple of weeks now.

On a related note, I was able to order 2 SB Touches also a couple of
weeks ago, but they're just sitting at 'In Process'.  Ecommerce support
has no clue - they tried to blame it on my credit card company (who
confirms there is no problem with payment).  I suspect they're just not
in stock, but it would seem sensible to just say that rather than make
up some silly excuse about payment issues.


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-11-01 Thread toby10

The last time beta testers were told of Radio battery availability it
was Decemberat the earliest.


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-11-01 Thread hellesangel

In a way it's not at all surprising.  Moving from purely mains powered
devices to possibly battery powered isn't at all an easy step, and will
require very careful hardware and software design for it to work
effectively.  I worked for fifteen years writing software for mobile
telephones and know from painful experience how tricky it is to squeeze
the maximum lifetime from a battery.  I wouldn't be at all surprised if
Logitech under-estimated this and currently have the devices running for
about half an hour on a full charge and are trying to figure out where
all those amps are going ;-)

In the meantime I ordered a Radio over Amazon.de and will enjoy it
inside for a while...


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-11-01 Thread Chunkywizard

There's already beta units in the field. IIRC MeSue said she got 8hours
of continuous play out of the battery

HTH

CW


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-10-22 Thread toby10

twynne;475947 Wrote: 
 Still think you've missed the point.  It's on the site for pre-order,
 but attempting to order it throws an error.  My post has nothing to do
 with whether it's available or not, but the fact that the website is
 rubbish.

Ah, gotcha.  I guess just wait till that button changes from pre-order
to order (and I'd bet that won't be before December, at best).   :)


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-10-21 Thread Sike

twynne;474895 Wrote: 
 I've just spent the most irritating 15 minutes on the phone with someone
 in Logitech's ecommerce team regarding the issues attempting to
 pre-order via the website.  For some reason the first half of the call
 was spent convincing him that the Squeezebox radio actually accepts a
 battery.  He then asked me if my existing battery was faulty!  Er, no,
 it doesn't come with one.  Idiot.
 
 In the end I had to walk HIM through the website as he couldn't grasp
 the fact that I was trying to order and it was generating an error. 
 After all of that, he confirms that there are issues with the website
 and promises updates via email.  Yeah, I'll hold my breath for that.
 
 On the assumption that Logitech has outsourced their ecommerce site,
 they seriously need to slap around the idiots that are running it.

I called Logitech the other day too because nothing can be ordered on
the Swiss web site and all dealers are selling the Radio for full list
price and in most cases more than list price.

The best part was when they tried to convince me that I would be a fool
to buy from the Logitech site because they are more expensive than
anyone else :)


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-10-21 Thread twynne

usch;475211 Wrote: 
 You can keep the battery and sell the remote on eBay, or vice versa. :)
 
 I for example would definitely need a remote (if I had not just bought
 a used Boom by now) because the radio would be sitting at the far end of
 the room across the kitchen table, but I would have no use for the
 battery.

Of course that's an option, but there's just no sense whatsoever in
forcing people to buy both together in the first place!

Also I suspect the aftermarket value of either item on eBay is going to
be next to nothing.


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-10-21 Thread twynne

Sike;475291 Wrote: 
 I called Logitech the other day too because nothing can be ordered on
 the Swiss web site and all dealers are selling the Radio for full list
 price and in most cases more than list price.
 
 The best part was when they tried to convince me that I would be a fool
 to buy from the Logitech site because they are more expensive than
 anyone else :)

Classic.  :-)


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-10-21 Thread toby10

Last I heard batteries will not be available till December.


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-10-21 Thread twynne

toby10;475321 Wrote: 
 Last I heard batteries will not be available till December.

It's listed on the site as a 'pre-order'.  The point is - why put it up
at all if it can't be ordered?  That coupled with the poor customer
service when you phone them (Logitech or their provider) is an
embarrassment.  To be clear, this has nothing to do with the Squeezebox
guys, but as (presumably) employees of Logitech they're in a better
position to sort it out than us as customers.


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-10-21 Thread signor_rossi

Sike;475291 Wrote: 
 
 The best part was when they tried to convince me that I would be a fool
 to buy from the Logitech site because they are more expensive than
 anyone else :)

Thank you for providing me with a good laugh today. :)
As for something else weird, the Italian online shop I bought my Duet
-260€- and Boom -200€- from now lists them at 350€ both.


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-10-21 Thread toby10

twynne;475328 Wrote: 
 It's listed on the site as a 'pre-order'.  The point is - why put it up
 at all if it can't be ordered?  That coupled with the poor customer
 service when you phone them (Logitech or their provider) is an
 embarrassment.  To be clear, this has nothing to do with the Squeezebox
 guys, but as (presumably) employees of Logitech they're in a better
 position to sort it out than us as customers.

Agreed.  But that's what pre-order is, you are pre-ordering for a
future (possible December) shipping.

IMO, as I've stated before in another thread, they should have a sign
up for email notifications for such future hardware and services (like
when Pandora One accounts will be able to stream at the 192k bit-rate on
SB players).  This would greatly reduce a lot of the when is xxx going
to be available and second guessing in these forums.  You'll know when
it's actually available when you get your email, conveniently including
a direct link to place your order.   :)


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-10-21 Thread toby10

usch;475336 Wrote: 
 No, of course not. I cannot think of any reason why someone would need a
 battery -and- a remote. When the Radio runs on battery that means I am
 taking it with me and it is within my reach, so I don't need a remote.
 Conversely, when I have to use the remote that means I am in the chair
 and the Radio is on the shelve where it will be near a wall outlet, so I
 don't need a battery.
 
 It's just like when you have to buy a whole assortment of 20 different
 sealing washers at the DIY store when you need only one particular size.

I do agree they should be available separately as well.  But I disagree
that anyone would not have need for a remote while on battery usage.  In
fact, I'd certainly have more need of the remote if using the Radio on
my deck.  Too many scenarios and usage possibilities to outright dismiss
remote + battery usage.


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-10-20 Thread twynne

I've just spent the most irritating 15 minutes on the phone with someone
in Logitech's ecommerce team regarding the issues attempting to
pre-order via the website.  For some reason the first half of the call
was spent convincing him that the Squeezebox radio actually accepts a
battery.  He then asked me if my existing battery was faulty!  Er, no,
it doesn't come with one.  Idiot.

In the end I had to walk HIM through the website as he couldn't grasp
the fact that I was trying to order and it was generating an error. 
After all of that, he confirms that there are issues with the website
and promises updates via email.  Yeah, I'll hold my breath for that.

On the assumption that Logitech has outsourced their ecommerce site,
they seriously need to slap around the idiots that are running it.


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-10-20 Thread dave77

'this page is just daft'
(http://www.logitech.com/index.cfm/speakers_audio/wireless_music_systems/cl=gb,en)
!

Clicking the product images does nothing, you need to double click!!
Why would I need to drag the products around? Usability testing??


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-10-20 Thread twynne

lowfi;475114 Wrote: 
 I dont want this loosy remote. I have (several) harmony(s). Will it be
 sold separately also?

There are a number of people that have expressed the same view on the
forum, but it seems to be falling on deaf ears.  I've got 3 Harmony
remotes as well, which makes the 5 Slim/Squeezebox remotes I have
completely useless.  The initial response seems to be that the remote
adds a negligible amount to the cost of the accessory pack, but if that
were the case why didn't they just include it with the Radio?!


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-10-20 Thread lowfi

Guess ill wait then for dealextreme.com or ebay to offer me a cheap
chinese alternative ;)


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-10-20 Thread usch

lowfi;475114 Wrote: 
 I dont want this lousy remote. I have (several) harmony(s). Will it be
 sold separately also?

You can keep the battery and sell the remote on eBay, or vice versa.
:)

I for example would definitely need a remote (if I had not just bought
a used Boom by now) because the radio would be sitting at the far end of
the room across the kitchen table, but I would have no use for the
battery.


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Re: [SlimDevices: Radio] Radio battery on Logitech UK... kinda

2009-10-19 Thread Chunkywizard

£44.90? When does that equate to $50? I hope the 20% code still works on
this and that it will be orderable before the code runs out (end of the
month ISTR)

CW


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