[RBW] QR question

2014-07-18 Thread Peter Morgano
So my nice new atlas wheel came today from its long journey, finally. Get
the cassette installed, go to offer it up. where is the QR? None in the
box, none on the wheel. Was I over stepping in assuming that a Rich built
wheel for almost $300 would come with a skewer???

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[RBW] QR question

2014-07-18 Thread David Banzer
What hub did you get? On the hubs page, there are no skewers photographed with 
hubs. Looks like the Shimanos state that no skewer is included, other hubs 
don't say one way or the other. Not sure what the built wheel would include 
though. 

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Re: [RBW] QR question

2014-07-18 Thread Eric Norris
Join the club. When I bought my Rolls Royce, I had to stock the mini-fridge 
with Grey Poupon myself. Needless to say, I was as surprised as you are.

--Eric Norris
campyonly...@me.com
www.campyonly.com
campyonlyguy.blogspot.com

On Jul 18, 2014, at 6:10 PM, Peter Morgano  wrote:

> So my nice new atlas wheel came today from its long journey, finally. Get the 
> cassette installed, go to offer it up. where is the QR? None in the box, none 
> on the wheel. Was I over stepping in assuming that a Rich built wheel for 
> almost $300 would come with a skewer???
> 
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Re: [RBW] QR question

2014-07-18 Thread Peter Morgano
Funny, not funny is waiting 2 fucking weeks for something and its missing
parts.


On Fri, Jul 18, 2014 at 9:44 PM, Eric Norris  wrote:

> Join the club. When I bought my Rolls Royce, I had to stock the
> mini-fridge with Grey Poupon myself. Needless to say, I was as surprised as
> you are.
>
> --Eric Norris
> campyonly...@me.com
> www.campyonly.com
> campyonlyguy.blogspot.com
>
> On Jul 18, 2014, at 6:10 PM, Peter Morgano 
> wrote:
>
> So my nice new atlas wheel came today from its long journey, finally. Get
> the cassette installed, go to offer it up. where is the QR? None in the
> box, none on the wheel. Was I over stepping in assuming that a Rich built
> wheel for almost $300 would come with a skewer???
>
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Re: [RBW] QR question

2014-07-18 Thread justinaugust
Weird. I wonder if Riv has a customer service email that could help you answer 
this?

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Re: [RBW] QR question

2014-07-18 Thread Peter Morgano
Sorry, that impotent rage isn't directed at you. Just wanted to go for a
ride tonight since I have so little free time.


On Fri, Jul 18, 2014 at 9:52 PM, Peter Morgano 
wrote:

> Funny, not funny is waiting 2 fucking weeks for something and its missing
> parts.
>
>
> On Fri, Jul 18, 2014 at 9:44 PM, Eric Norris  wrote:
>
>> Join the club. When I bought my Rolls Royce, I had to stock the
>> mini-fridge with Grey Poupon myself. Needless to say, I was as surprised as
>> you are.
>>
>> --Eric Norris
>> campyonly...@me.com
>> www.campyonly.com
>> campyonlyguy.blogspot.com
>>
>> On Jul 18, 2014, at 6:10 PM, Peter Morgano 
>> wrote:
>>
>> So my nice new atlas wheel came today from its long journey, finally. Get
>> the cassette installed, go to offer it up. where is the QR? None in the
>> box, none on the wheel. Was I over stepping in assuming that a Rich built
>> wheel for almost $300 would come with a skewer???
>>
>> --
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>
>

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Re: [RBW] QR question

2014-07-18 Thread Peter Morgano
i...@rivbike.com rejects anything you send in. I will call tomorrow, I am
sure it just got left out but like I said, I am not gonna wait 2 weeks for
it to come so now I have to buy one and just eat it and not like it.


On Fri, Jul 18, 2014 at 9:57 PM, Peter Morgano 
wrote:

> Sorry, that impotent rage isn't directed at you. Just wanted to go for a
> ride tonight since I have so little free time.
>
>
> On Fri, Jul 18, 2014 at 9:52 PM, Peter Morgano 
> wrote:
>
>> Funny, not funny is waiting 2 fucking weeks for something and its missing
>> parts.
>>
>>
>> On Fri, Jul 18, 2014 at 9:44 PM, Eric Norris  wrote:
>>
>>> Join the club. When I bought my Rolls Royce, I had to stock the
>>> mini-fridge with Grey Poupon myself. Needless to say, I was as surprised as
>>> you are.
>>>
>>> --Eric Norris
>>> campyonly...@me.com
>>> www.campyonly.com
>>> campyonlyguy.blogspot.com
>>>
>>> On Jul 18, 2014, at 6:10 PM, Peter Morgano 
>>> wrote:
>>>
>>> So my nice new atlas wheel came today from its long journey, finally.
>>> Get the cassette installed, go to offer it up. where is the QR? None in the
>>> box, none on the wheel. Was I over stepping in assuming that a Rich built
>>> wheel for almost $300 would come with a skewer???
>>>
>>> --
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>>
>>
>

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Re: [RBW] QR question

2014-07-18 Thread Eric Norris
I agree that a new wheelset should come with skewers. Perhaps they were 
assuming that, with an expensive wheelset, you would want to choose your own?

P.S. Do you have any Grey Poupon? The Rolls is all out.

--Eric Norris
campyonly...@me.com
www.campyonly.com
campyonlyguy.blogspot.com

On Jul 18, 2014, at 6:57 PM, Peter Morgano  wrote:

> Sorry, that impotent rage isn't directed at you. Just wanted to go for a ride 
> tonight since I have so little free time.
> 
> 
> On Fri, Jul 18, 2014 at 9:52 PM, Peter Morgano  
> wrote:
> Funny, not funny is waiting 2 fucking weeks for something and its missing 
> parts.
> 
> 
> On Fri, Jul 18, 2014 at 9:44 PM, Eric Norris  wrote:
> Join the club. When I bought my Rolls Royce, I had to stock the mini-fridge 
> with Grey Poupon myself. Needless to say, I was as surprised as you are.
> 
> --Eric Norris
> campyonly...@me.com
> www.campyonly.com
> campyonlyguy.blogspot.com
> 
> On Jul 18, 2014, at 6:10 PM, Peter Morgano  wrote:
> 
>> So my nice new atlas wheel came today from its long journey, finally. Get 
>> the cassette installed, go to offer it up. where is the QR? None in the box, 
>> none on the wheel. Was I over stepping in assuming that a Rich built wheel 
>> for almost $300 would come with a skewer???
>> 
>> -- 
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>> For more options, visit https://groups.google.com/d/optout.
> 
> 
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Re: [RBW] QR question

2014-07-18 Thread justinaugust
r...@rivbike.com is listed. And works. 

Mistakes happen. 

-J

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Re: [RBW] QR question

2014-07-18 Thread Peter Morgano
nyc metro area is straight yellow, that Dijon is for people out in long
island!


On Fri, Jul 18, 2014 at 9:59 PM, Eric Norris  wrote:

> I agree that a new wheelset should come with skewers. Perhaps they were
> assuming that, with an expensive wheelset, you would want to choose your
> own?
>
> P.S. Do you have any Grey Poupon? The Rolls is all out.
>
> --Eric Norris
> campyonly...@me.com
> www.campyonly.com
> campyonlyguy.blogspot.com
>
> On Jul 18, 2014, at 6:57 PM, Peter Morgano 
> wrote:
>
> Sorry, that impotent rage isn't directed at you. Just wanted to go for a
> ride tonight since I have so little free time.
>
>
> On Fri, Jul 18, 2014 at 9:52 PM, Peter Morgano 
> wrote:
>
>> Funny, not funny is waiting 2 fucking weeks for something and its missing
>> parts.
>>
>>
>> On Fri, Jul 18, 2014 at 9:44 PM, Eric Norris  wrote:
>>
>>> Join the club. When I bought my Rolls Royce, I had to stock the
>>> mini-fridge with Grey Poupon myself. Needless to say, I was as surprised as
>>> you are.
>>>
>>> --Eric Norris
>>> campyonly...@me.com
>>> www.campyonly.com
>>> campyonlyguy.blogspot.com
>>>
>>> On Jul 18, 2014, at 6:10 PM, Peter Morgano 
>>> wrote:
>>>
>>> So my nice new atlas wheel came today from its long journey, finally.
>>> Get the cassette installed, go to offer it up. where is the QR? None in the
>>> box, none on the wheel. Was I over stepping in assuming that a Rich built
>>> wheel for almost $300 would come with a skewer???
>>>
>>> --
>>> You received this message because you are subscribed to the Google
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>>>
>>>
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>>
>>
>
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Re: [RBW] QR question

2014-07-18 Thread Jim Bronson
The f bombs are really not necessary.  They must have just forgotten it.

But do you not have an extra skewer sitting around?  I'd bring one over, if
I lived near you.


On Fri, Jul 18, 2014 at 8:52 PM, Peter Morgano 
wrote:

> Funny, not funny is waiting 2 fucking weeks for something and its missing
> parts.
>
>
> On Fri, Jul 18, 2014 at 9:44 PM, Eric Norris  wrote:
>
>> Join the club. When I bought my Rolls Royce, I had to stock the
>> mini-fridge with Grey Poupon myself. Needless to say, I was as surprised as
>> you are.
>>
>> --Eric Norris
>> campyonly...@me.com
>> www.campyonly.com
>> campyonlyguy.blogspot.com
>>
>> On Jul 18, 2014, at 6:10 PM, Peter Morgano 
>> wrote:
>>
>> So my nice new atlas wheel came today from its long journey, finally. Get
>> the cassette installed, go to offer it up. where is the QR? None in the
>> box, none on the wheel. Was I over stepping in assuming that a Rich built
>> wheel for almost $300 would come with a skewer???
>>
>> --
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Keep the metal side up and the rubber side down!

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Re: [RBW] QR question

2014-07-18 Thread Peter Morgano
All my other bikes are solid axle. I don't have any extras. The f word is
always fun, that's the word you mean, right? 😉
On Jul 18, 2014 11:26 PM, "Jim Bronson"  wrote:

> The f bombs are really not necessary.  They must have just forgotten it.
>
> But do you not have an extra skewer sitting around?  I'd bring one over,
> if I lived near you.
>
>
> On Fri, Jul 18, 2014 at 8:52 PM, Peter Morgano 
> wrote:
>
>> Funny, not funny is waiting 2 fucking weeks for something and its missing
>> parts.
>>
>>
>> On Fri, Jul 18, 2014 at 9:44 PM, Eric Norris  wrote:
>>
>>> Join the club. When I bought my Rolls Royce, I had to stock the
>>> mini-fridge with Grey Poupon myself. Needless to say, I was as surprised as
>>> you are.
>>>
>>> --Eric Norris
>>> campyonly...@me.com
>>> www.campyonly.com
>>> campyonlyguy.blogspot.com
>>>
>>> On Jul 18, 2014, at 6:10 PM, Peter Morgano 
>>> wrote:
>>>
>>> So my nice new atlas wheel came today from its long journey, finally.
>>> Get the cassette installed, go to offer it up. where is the QR? None in the
>>> box, none on the wheel. Was I over stepping in assuming that a Rich built
>>> wheel for almost $300 would come with a skewer???
>>>
>>> --
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>>>
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>>
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>
>
>
> --
> Keep the metal side up and the rubber side down!
>
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Re: [RBW] QR question

2014-07-19 Thread Joe Bernard
A hub, rim and spokes are all separate parts which must be sold together in 
order for Rich to build a wheel and send it to you. A cassette, skewers and 
tires/tubes are necessary to finish getting that wheel on your bike and 
riding, but are not an integral part of the wheel build. I would not assume 
any non-integral parts to be part of the deal.

Joe "what's the deal" Bernard
Vallejo, CA.

On Friday, July 18, 2014 8:46:36 PM UTC-7, Peter M wrote:

> All my other bikes are solid axle. I don't have any extras. The f word is 
> always fun, that's the word you mean, right? 😉
> On Jul 18, 2014 11:26 PM, "Jim Bronson" > 
> wrote:
>
>> The f bombs are really not necessary.  They must have just forgotten it.  
>>
>> But do you not have an extra skewer sitting around?  I'd bring one over, 
>> if I lived near you.
>>
>>
>> On Fri, Jul 18, 2014 at 8:52 PM, Peter Morgano > > wrote:
>>
>>> Funny, not funny is waiting 2 fucking weeks for something and its 
>>> missing parts. 
>>>
>>>
>>> On Fri, Jul 18, 2014 at 9:44 PM, Eric Norris >> > wrote:
>>>
 Join the club. When I bought my Rolls Royce, I had to stock the 
 mini-fridge with Grey Poupon myself. Needless to say, I was as surprised 
 as 
 you are.

 --Eric Norris
 campyo...@me.com 
 www.campyonly.com
 campyonlyguy.blogspot.com
  
 On Jul 18, 2014, at 6:10 PM, Peter Morgano >>> > wrote:

 So my nice new atlas wheel came today from its long journey, finally. 
 Get the cassette installed, go to offer it up. where is the QR? None in 
 the 
 box, none on the wheel. Was I over stepping in assuming that a Rich built 
 wheel for almost $300 would come with a skewer???

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Re: [RBW] QR question

2014-07-19 Thread Jim Bronson
With many hubs, the skewers are included.  Don't know what kind of hub it
was, though.


On Sat, Jul 19, 2014 at 1:41 PM, Joe Bernard  wrote:

> A hub, rim and spokes are all separate parts which must be sold together
> in order for Rich to build a wheel and send it to you. A cassette, skewers
> and tires/tubes are necessary to finish getting that wheel on your bike and
> riding, but are not an integral part of the wheel build. I would not assume
> any non-integral parts to be part of the deal.
>
> Joe "what's the deal" Bernard
> Vallejo, CA.
>
>
> On Friday, July 18, 2014 8:46:36 PM UTC-7, Peter M wrote:
>
>> All my other bikes are solid axle. I don't have any extras. The f word is
>> always fun, that's the word you mean, right? 😉
>> On Jul 18, 2014 11:26 PM, "Jim Bronson"  wrote:
>>
>>>  The f bombs are really not necessary.  They must have just forgotten
>>> it.
>>>
>>> But do you not have an extra skewer sitting around?  I'd bring one over,
>>> if I lived near you.
>>>
>>>
>>> On Fri, Jul 18, 2014 at 8:52 PM, Peter Morgano 
>>> wrote:
>>>
  Funny, not funny is waiting 2 fucking weeks for something and its
 missing parts.


 On Fri, Jul 18, 2014 at 9:44 PM, Eric Norris  wrote:

> Join the club. When I bought my Rolls Royce, I had to stock the
> mini-fridge with Grey Poupon myself. Needless to say, I was as surprised 
> as
> you are.
>
> --Eric Norris
> campyo...@me.com
> www.campyonly.com
> campyonlyguy.blogspot.com
>
> On Jul 18, 2014, at 6:10 PM, Peter Morgano 
> wrote:
>
> So my nice new atlas wheel came today from its long journey, finally.
> Get the cassette installed, go to offer it up. where is the QR? None in 
> the
> box, none on the wheel. Was I over stepping in assuming that a Rich built
> wheel for almost $300 would come with a skewer???
>
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>>>
>>>
>>>
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>>>
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Re: [RBW] QR question

2014-07-19 Thread Minh

While i would overall agree that skewers should not be automatically 
assumed when a wheel is ordered, if they are not then that should be 
pointed out to avoid situations like this.  Now if it's just an honest 
mistake and they were left out of the box, well we're all human and 
sometimes things like that happen, get on the bike and get an ice-cream 
cone and be thankful you have such worries!


On Saturday, July 19, 2014 3:26:45 PM UTC-4, Jim Bronson wrote:
>
> With many hubs, the skewers are included.  Don't know what kind of hub it 
> was, though.
>
>
> On Sat, Jul 19, 2014 at 1:41 PM, Joe Bernard  > wrote:
>
>> A hub, rim and spokes are all separate parts which must be sold together 
>> in order for Rich to build a wheel and send it to you. A cassette, skewers 
>> and tires/tubes are necessary to finish getting that wheel on your bike and 
>> riding, but are not an integral part of the wheel build. I would not assume 
>> any non-integral parts to be part of the deal.
>>
>> Joe "what's the deal" Bernard
>> Vallejo, CA.
>>
>>
>

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Re: [RBW] QR question

2014-07-19 Thread Peter Morgano
Can't ride my bike, no skewer. Working all day today so can't just go to
lbs to get one, they are closed tomorrow. I work 60 hours a week and really
only get to ride at night so will just wind up ordering one on ebay and not
be able to ride for 5 days. But I should get some ice cream right?
On Jul 19, 2014 4:10 PM, "Minh"  wrote:

>
> While i would overall agree that skewers should not be automatically
> assumed when a wheel is ordered, if they are not then that should be
> pointed out to avoid situations like this.  Now if it's just an honest
> mistake and they were left out of the box, well we're all human and
> sometimes things like that happen, get on the bike and get an ice-cream
> cone and be thankful you have such worries!
>
>
> On Saturday, July 19, 2014 3:26:45 PM UTC-4, Jim Bronson wrote:
>>
>> With many hubs, the skewers are included.  Don't know what kind of hub it
>> was, though.
>>
>>
>> On Sat, Jul 19, 2014 at 1:41 PM, Joe Bernard  wrote:
>>
>>> A hub, rim and spokes are all separate parts which must be sold together
>>> in order for Rich to build a wheel and send it to you. A cassette, skewers
>>> and tires/tubes are necessary to finish getting that wheel on your bike and
>>> riding, but are not an integral part of the wheel build. I would not assume
>>> any non-integral parts to be part of the deal.
>>>
>>> Joe "what's the deal" Bernard
>>> Vallejo, CA.
>>>
>>>
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Re: [RBW] QR question

2014-07-19 Thread Peter Morgano
Wait a skewer is non essential? Cool will go for a ride now without one,
haha.
On Jul 19, 2014 4:17 PM, "Peter Morgano"  wrote:

> Can't ride my bike, no skewer. Working all day today so can't just go to
> lbs to get one, they are closed tomorrow. I work 60 hours a week and really
> only get to ride at night so will just wind up ordering one on ebay and not
> be able to ride for 5 days. But I should get some ice cream right?
> On Jul 19, 2014 4:10 PM, "Minh"  wrote:
>
>>
>> While i would overall agree that skewers should not be automatically
>> assumed when a wheel is ordered, if they are not then that should be
>> pointed out to avoid situations like this.  Now if it's just an honest
>> mistake and they were left out of the box, well we're all human and
>> sometimes things like that happen, get on the bike and get an ice-cream
>> cone and be thankful you have such worries!
>>
>>
>> On Saturday, July 19, 2014 3:26:45 PM UTC-4, Jim Bronson wrote:
>>>
>>> With many hubs, the skewers are included.  Don't know what kind of hub
>>> it was, though.
>>>
>>>
>>> On Sat, Jul 19, 2014 at 1:41 PM, Joe Bernard  wrote:
>>>
 A hub, rim and spokes are all separate parts which must be sold
 together in order for Rich to build a wheel and send it to you. A cassette,
 skewers and tires/tubes are necessary to finish getting that wheel on your
 bike and riding, but are not an integral part of the wheel build. I would
 not assume any non-integral parts to be part of the deal.

 Joe "what's the deal" Bernard
 Vallejo, CA.


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Re: [RBW] QR question

2014-07-19 Thread Steve Palincsar

On 07/19/2014 04:17 PM, Peter Morgano wrote:


Can't ride my bike, no skewer. Working all day today so can't just go 
to lbs to get one, they are closed tomorrow. I work 60 hours a week 
and really only get to ride at night so will just wind up ordering one 
on ebay and not be able to ride for 5 days. But I should get some ice 
cream right?




one more argument in favor of having multiple bikes

does your LBS not have skewers?


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Re: [RBW] QR question

2014-07-19 Thread Jim Bronson
Maybe you can buy one from a big-box sporting goods store that has Sunday
hours?  Not sure what they have where you live.  REI for sure would have
them, they have a fairly well stocked cycling department.


On Sat, Jul 19, 2014 at 3:17 PM, Peter Morgano 
wrote:

> Can't ride my bike, no skewer. Working all day today so can't just go to
> lbs to get one, they are closed tomorrow. I work 60 hours a week and really
> only get to ride at night so will just wind up ordering one on ebay and not
> be able to ride for 5 days. But I should get some ice cream right?
>  On Jul 19, 2014 4:10 PM, "Minh"  wrote:
>
>>
>> While i would overall agree that skewers should not be automatically
>> assumed when a wheel is ordered, if they are not then that should be
>> pointed out to avoid situations like this.  Now if it's just an honest
>> mistake and they were left out of the box, well we're all human and
>> sometimes things like that happen, get on the bike and get an ice-cream
>> cone and be thankful you have such worries!
>>
>>
>> On Saturday, July 19, 2014 3:26:45 PM UTC-4, Jim Bronson wrote:
>>>
>>> With many hubs, the skewers are included.  Don't know what kind of hub
>>> it was, though.
>>>
>>>
>>> On Sat, Jul 19, 2014 at 1:41 PM, Joe Bernard  wrote:
>>>
 A hub, rim and spokes are all separate parts which must be sold
 together in order for Rich to build a wheel and send it to you. A cassette,
 skewers and tires/tubes are necessary to finish getting that wheel on your
 bike and riding, but are not an integral part of the wheel build. I would
 not assume any non-integral parts to be part of the deal.

 Joe "what's the deal" Bernard
 Vallejo, CA.


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Re: [RBW] QR question

2014-07-19 Thread Peter Morgano
does Dicks have that kind of stuff? I could send my wife out to suburbia.
No REIs close to where I am. And Matt I don't appreciate your condescending
comment. I am not some child, I paid money for something, I expect to get
what I deserve, like I do at McDonalds, not such a hard standard to live up
to.


On Sat, Jul 19, 2014 at 8:08 PM, Jim Bronson  wrote:

> Maybe you can buy one from a big-box sporting goods store that has Sunday
> hours?  Not sure what they have where you live.  REI for sure would have
> them, they have a fairly well stocked cycling department.
>
>
> On Sat, Jul 19, 2014 at 3:17 PM, Peter Morgano 
> wrote:
>
>> Can't ride my bike, no skewer. Working all day today so can't just go to
>> lbs to get one, they are closed tomorrow. I work 60 hours a week and really
>> only get to ride at night so will just wind up ordering one on ebay and not
>> be able to ride for 5 days. But I should get some ice cream right?
>>  On Jul 19, 2014 4:10 PM, "Minh"  wrote:
>>
>>>
>>> While i would overall agree that skewers should not be automatically
>>> assumed when a wheel is ordered, if they are not then that should be
>>> pointed out to avoid situations like this.  Now if it's just an honest
>>> mistake and they were left out of the box, well we're all human and
>>> sometimes things like that happen, get on the bike and get an ice-cream
>>> cone and be thankful you have such worries!
>>>
>>>
>>> On Saturday, July 19, 2014 3:26:45 PM UTC-4, Jim Bronson wrote:

 With many hubs, the skewers are included.  Don't know what kind of hub
 it was, though.


 On Sat, Jul 19, 2014 at 1:41 PM, Joe Bernard  wrote:

> A hub, rim and spokes are all separate parts which must be sold
> together in order for Rich to build a wheel and send it to you. A 
> cassette,
> skewers and tires/tubes are necessary to finish getting that wheel on your
> bike and riding, but are not an integral part of the wheel build. I would
> not assume any non-integral parts to be part of the deal.
>
> Joe "what's the deal" Bernard
> Vallejo, CA.
>
>
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Re: [RBW] QR question

2014-07-19 Thread Christopher Murray
As someone who lives in a fairly remote place and thus has to order most 
things, I can certainly relate to the frustration when something arrives 
broken, wrong, missing parts, etc. It is almost never a case of running out to 
a local store to make it right. It involves phone calls and return shipping and 
(WORST OF ALL) more waiting. Obviously the OP is in a situation where he can't 
just run out to get a QR so that magnifies the frustration of things not 
showing up as expected. Yes, I think the frustration was expressed a little 
more crudely than necessary, but I also think we should cut the guy some slack. 
He paid for something and waited and when it showed up it was not what he 
expected. These things do happen of course and you just need to deal with them 
without losing your cool. He wanted to ride and couldn't and it doesn't sound 
like he has a ton of free time to just ride whenever. 

Peter, I am sorry your wheel didn't arrive as expected. That sucks and must be 
super disappointing. Call Riv and see what they say. In my experience they will 
take care if it and be more sorry about it than you. They are great people and 
will make it right. Hang in there it will get resolved.

Cheers,
Chris

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Re: [RBW] QR question

2014-07-19 Thread Peter Morgano
Thanks for the kind words, I try to keep my cool at all times but was so
bummed to miss a beautiful weekend riding since its just been super hectic
at work lately and being out in the woods here the lack of a good LBS
sucks. My new local is closed at 2 on Saturday all day sunday Monday and
Tuesday, its a great little operation but finding the time in my schedule
to get out there is impossible. Thanks for the reply Grant, sorry if I was
inelegant, its unfortunately my nature, no amount of smacks to the back of
the head from my mom will change me it seems. I did tear apart the spare
parts bin looking for a skewer tonight and all I came up with was a couple
of janky looking steel front skewers and I need a rear 135mm.  I have some
time tomorrow and will call up RBW and work it out. (I never know whether
to directly respond to you-grant and RBW employees on the list or not so
will just call).  If they could send along a Hermes handbag as well that
would make my wife happy too, hahaha.


On Sat, Jul 19, 2014 at 10:48 PM, Christopher Murray <
chrispmurra...@gmail.com> wrote:

> As someone who lives in a fairly remote place and thus has to order most
> things, I can certainly relate to the frustration when something arrives
> broken, wrong, missing parts, etc. It is almost never a case of running out
> to a local store to make it right. It involves phone calls and return
> shipping and (WORST OF ALL) more waiting. Obviously the OP is in a
> situation where he can't just run out to get a QR so that magnifies the
> frustration of things not showing up as expected. Yes, I think the
> frustration was expressed a little more crudely than necessary, but I also
> think we should cut the guy some slack. He paid for something and waited
> and when it showed up it was not what he expected. These things do happen
> of course and you just need to deal with them without losing your cool. He
> wanted to ride and couldn't and it doesn't sound like he has a ton of free
> time to just ride whenever.
>
> Peter, I am sorry your wheel didn't arrive as expected. That sucks and
> must be super disappointing. Call Riv and see what they say. In my
> experience they will take care if it and be more sorry about it than you.
> They are great people and will make it right. Hang in there it will get
> resolved.
>
> Cheers,
> Chris
>
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Re: [RBW] QR question

2014-07-20 Thread Matthew J
QR Skewers cost money. Even basic skewers are over $20.00.  If you did not 
order a set with your wheels you cannot expect to get them.  If I order 
pancakes at McDonalds but no coffee, I do not think I should get coffee anyway.

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Re: [RBW] QR question

2014-07-20 Thread Christopher Murray
As has already been stated, Shimano hubs come with QRs so it is actually 
nothing like that all. It is more like ordering a combo meal that comes with 
coffee and then not getting coffee. Or something.

Cheers,
Chris

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Re: [RBW] QR question

2014-07-20 Thread jimD

The horse has been beaten enough that it is now dead.

-JimD

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Re: [RBW] QR question

2014-07-20 Thread Peter Morgano
Agreed, dead and buried.
On Jul 20, 2014 10:17 AM, "jimD"  wrote:

>
> The horse has been beaten enough that it is now dead.
>
> -JimD
>
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Re: [RBW] QR question

2014-07-21 Thread Matthew J
The original post did not say what sort of hubs were on the wheel set. I 
see now the OP did later post the wheel set is based around LX.

On Sunday, July 20, 2014 7:48:51 AM UTC-5, Christopher Murray wrote:
>
> As has already been stated, Shimano hubs come with QRs so it is actually 
> nothing like that all. It is more like ordering a combo meal that comes 
> with coffee and then not getting coffee. Or something.
>
> Cheers,
> Chris
>

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Re: [RBW] QR question

2014-07-21 Thread Matthew J
Oh yeah - As I have not eaten at McDonalds (or any other fast food 
restaurant for that matter) in years.  Beyond me how anyone can subject 
themselves to food in a restaurant that calls its efforts Combo-Meals. 
 Does not sound edible, whatever it's content may be.

On Monday, July 21, 2014 6:57:21 AM UTC-5, Matthew J wrote:
>
> The original post did not say what sort of hubs were on the wheel set. I 
> see now the OP did later post the wheel set is based around LX.
>
> On Sunday, July 20, 2014 7:48:51 AM UTC-5, Christopher Murray wrote:
>>
>> As has already been stated, Shimano hubs come with QRs so it is actually 
>> nothing like that all. It is more like ordering a combo meal that comes 
>> with coffee and then not getting coffee. Or something.
>>
>> Cheers,
>> Chris
>>
>

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Re: [RBW] QR question

2014-07-21 Thread Ryan
Yeah, it's a drag to get something with missing parts but  Grant has 
graciously   posted his willingness to make it right. So hopefully it's all 
good. Hope work settles down.

On Saturday, July 19, 2014 10:16:25 PM UTC-5, Peter M wrote:

> Thanks for the kind words, I try to keep my cool at all times but was so 
> bummed to miss a beautiful weekend riding since its just been super hectic 
> at work lately and being out in the woods here the lack of a good LBS 
> sucks. My new local is closed at 2 on Saturday all day sunday Monday and 
> Tuesday, its a great little operation but finding the time in my schedule 
> to get out there is impossible. Thanks for the reply Grant, sorry if I was 
> inelegant, its unfortunately my nature, no amount of smacks to the back of 
> the head from my mom will change me it seems. I did tear apart the spare 
> parts bin looking for a skewer tonight and all I came up with was a couple 
> of janky looking steel front skewers and I need a rear 135mm.  I have some 
> time tomorrow and will call up RBW and work it out. (I never know whether 
> to directly respond to you-grant and RBW employees on the list or not so 
> will just call).  If they could send along a Hermes handbag as well that 
> would make my wife happy too, hahaha. 
>
>
> On Sat, Jul 19, 2014 at 10:48 PM, Christopher Murray  > wrote:
>
>> As someone who lives in a fairly remote place and thus has to order most 
>> things, I can certainly relate to the frustration when something arrives 
>> broken, wrong, missing parts, etc. It is almost never a case of running out 
>> to a local store to make it right. It involves phone calls and return 
>> shipping and (WORST OF ALL) more waiting. Obviously the OP is in a 
>> situation where he can't just run out to get a QR so that magnifies the 
>> frustration of things not showing up as expected. Yes, I think the 
>> frustration was expressed a little more crudely than necessary, but I also 
>> think we should cut the guy some slack. He paid for something and waited 
>> and when it showed up it was not what he expected. These things do happen 
>> of course and you just need to deal with them without losing your cool. He 
>> wanted to ride and couldn't and it doesn't sound like he has a ton of free 
>> time to just ride whenever.
>>
>> Peter, I am sorry your wheel didn't arrive as expected. That sucks and 
>> must be super disappointing. Call Riv and see what they say. In my 
>> experience they will take care if it and be more sorry about it than you. 
>> They are great people and will make it right. Hang in there it will get 
>> resolved.
>>
>> Cheers,
>> Chris
>>
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>
>

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