[RBW] Re: MIT AHH - When Available?

2018-07-07 Thread RichS
Agree with Bill and others here. Do call. I’ve spoken with Grant, Rich, Will, 
Mark and others.

Nice folks at RBHQ:-)

Best,
Rich

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[RBW] Re: MIT AHH - When Available?

2018-07-07 Thread Bob Lovejoy
First, I will say I deeply appreciate and respect the ability to pick up a 
phone, call Rivendell with just about any question, know I will end up 
talking to someone that wants to be helpful and will be glad, at least 
truly ok, that I called.  I have never had a bad experience calling and 
even got to talk for awhile with Grant when he answered the phone once... 
highlight of my day!  Heck, here I am still talking about it!

That said... If the phone is the only or best way to get good information, 
then I worry.  Actually, I don't worry, as I have decided I can only worry 
about so much, and I trust the people at Riv to run their business, design 
and build their bikes, do what is needed.  If it is real enough to be real, 
known enough to be known, I assume it will be communicated... and I will 
read every word, look at every picture.  But, if not communicated out 
publicly, I assume things are still being decided, schedules are not known, 
details are still to be worked out, problems still to be resolved... and so 
I do not barge in, I try not to waste anyone's time.

I do sincerely believe that Rivendell would be well served by having an 
official communications person, a true point of contact, the reader and 
responder of the e-mails, the asker of questions to others when needed, 
someone who could know as much as there is to know about all things 
Rivendell... and they would communicate and post fairly regularly, and I 
would know my questions would not be keeping them from other work, because 
that would be their main mission, even their passion, to let people know, 
participate, plan, and get excited... and to help Rivendell not only 
survive but to thrive.  

Ok, enough words as it is time to find the COG group (Cyclists of 
Galesburg!) and ride on this amazingly beautiful morning!   Hope the day 
for everyone is a good one.

Bob Lovejoy
Galesburg, IL

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[RBW] Re: MIT AHH - When Available?

2018-07-06 Thread dougP
Bill:

You made my day.  My first reaction to the OP was "...give 'em a call..." 
but your response was much more elegant.  I was there a couple of weeks ago 
& didn't know about the Wavie bars until later when I read the catalog I 
picked up.  The only questions I had were 1 & 2 but I hadn't gotten around 
to calling.  

Seriously, everyone answers the phone & is super nice.  We've become 
conditioned to phone systems designed to get rid of us, so often we're 
reluctant to call, thinking it a waste of time.  At RBWHQ, live people who 
want to talk to you answer the phone!  What an amazing concept!  It's so 
efficient that I'm amazed more businesses don't pick up on it.  

dougP

On Friday, July 6, 2018 at 4:59:24 PM UTC-7, Bill Lindsay wrote:
>
> Toll free 1-(800) 345-3918
> Operators are standing by. 
>
> I've learned on this list that some people have a sincere phobia over 
> talking with another person on the telephone. If John or Igor is so 
> afflicted and needs somebody to call Rivendell Bicycle Works on your 
> behalf, please write up your list of questions and I'll call them for you 
> and report back. I just called yesterday asking about the Wavie bar.  I 
> asked Will the following, and he answered:
>
> 1.  Me:  Is it in?  Will:  No, it's not
> 2.  Me:  Do you know the price?  Will: No, I don't
> 3.  Me:  Is it sleeved or bulged?  Will: Sleeved
> 4.  Me:  Is the sleeve the right width for the Nitto bullmoose stoker stem 
> on my tandem?  Will: Sure hope so.  That would be smart.
>
> They really don't mind talking to you.  You don't even really have any 
> intention to buy anything.  Honestly.  But, if you are too shy, I'll call 
> them for you
>
> Bill Lindsay
> El Cerrito, CA
>
>
> On Friday, July 6, 2018 at 4:29:53 PM UTC-7, Belopsky wrote:
>>
>> Bumping this.
>>
>>

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[RBW] Re: MIT AHH - When Available?

2018-07-06 Thread Daniel Jackson
Bill almost always makes my day better. 

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[RBW] Re: MIT AHH - When Available?

2018-07-06 Thread Joe Bernard
Bill, I'm super phone-phobic even though everyone there is always very nice to 
me. So your job is to ask when the Sparkly Orange Sams are happening. Tell 'em 
I said hi and Kamala Harris 2020!

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[RBW] Re: MIT AHH - When Available?

2018-07-06 Thread Bill Lindsay
Toll free 1-(800) 345-3918
Operators are standing by. 

I've learned on this list that some people have a sincere phobia over 
talking with another person on the telephone. If John or Igor is so 
afflicted and needs somebody to call Rivendell Bicycle Works on your 
behalf, please write up your list of questions and I'll call them for you 
and report back. I just called yesterday asking about the Wavie bar.  I 
asked Will the following, and he answered:

1.  Me:  Is it in?  Will:  No, it's not
2.  Me:  Do you know the price?  Will: No, I don't
3.  Me:  Is it sleeved or bulged?  Will: Sleeved
4.  Me:  Is the sleeve the right width for the Nitto bullmoose stoker stem 
on my tandem?  Will: Sure hope so.  That would be smart.

They really don't mind talking to you.  You don't even really have any 
intention to buy anything.  Honestly.  But, if you are too shy, I'll call 
them for you

Bill Lindsay
El Cerrito, CA


On Friday, July 6, 2018 at 4:29:53 PM UTC-7, Belopsky wrote:
>
> Bumping this.
>
>

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[RBW] Re: MIT AHH - When Available?

2018-07-06 Thread Belopsky
Bumping this.

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