Re: [RE-wrenches] Key for SMA rapid shutdown controller

[Mac Lewis]

I think it's an Eaton Cat. No. M22-ES-MS1

On Tue, Dec 14, 2021, 8:23 PM AE Solar  wrote:

> I thought someone at SMA told me once that it was a generic key made by
> Eaton(?) and could be picked up from any distributor?
>
> Adam Katzman
> Autonomous Energies
> PO Box 1245
> Kingston, NY 12402
> www.autonomousenergies.com
> (518) 567-1468
>
>
>
> On Tue, Dec 14, 2021 at 9:02 PM Jason Szumlanski <
> ja...@floridasolardesigngroup.com> wrote:
>
>> Just today I warned someone to make sure never to lose it. I suggested
>> securing it nearby with a cable. I'd like to know as well where to get one
>> if needed.
>>
>> Jason
>>
>>
>>
>> On Tue, Dec 14, 2021, 8:57 PM Dave Tedeyan 
>> wrote:
>>
>>> Hi all,
>>> Does anyone have a source to get a replacement key for SMA's rapid
>>> shutdown controller. I have someone who lost their key at some point, and
>>> then for some reason initiated rapid shutdown. I have a spare to unlock it,
>>> but I am wondering if it is possible to get one without getting the whole
>>> controller.
>>> Thanks!
>>> -Dave
>>>
>>> --
>>> [image: Logo] 
>>> Dave Tedeyan, P.E.
>>> Owner | Sungineer Solar
>>> p: he | him | his
>>> a: 1653 Slaterville Rd. | Ithaca, NY 14850
>>> w: www.sungineersolar.com 
>>> c: (607) 288-2898
>>> ___
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Re: [RE-wrenches] Key for SMA rapid shutdown controller

[AE Solar]

I thought someone at SMA told me once that it was a generic key made by
Eaton(?) and could be picked up from any distributor?

Adam Katzman
Autonomous Energies
PO Box 1245
Kingston, NY 12402
www.autonomousenergies.com
(518) 567-1468



On Tue, Dec 14, 2021 at 9:02 PM Jason Szumlanski <
ja...@floridasolardesigngroup.com> wrote:

> Just today I warned someone to make sure never to lose it. I suggested
> securing it nearby with a cable. I'd like to know as well where to get one
> if needed.
>
> Jason
>
>
>
> On Tue, Dec 14, 2021, 8:57 PM Dave Tedeyan 
> wrote:
>
>> Hi all,
>> Does anyone have a source to get a replacement key for SMA's rapid
>> shutdown controller. I have someone who lost their key at some point, and
>> then for some reason initiated rapid shutdown. I have a spare to unlock it,
>> but I am wondering if it is possible to get one without getting the whole
>> controller.
>> Thanks!
>> -Dave
>>
>> --
>> [image: Logo] 
>> Dave Tedeyan, P.E.
>> Owner | Sungineer Solar
>> p: he | him | his
>> a: 1653 Slaterville Rd. | Ithaca, NY 14850
>> w: www.sungineersolar.com 
>> c: (607) 288-2898
>> ___
>> List sponsored by Redwood Alliance
>>
>> Pay optional member dues here: http://re-wrenches.org
>>
>> List Address: RE-wrenches@lists.re-wrenches.org
>>
>> Change listserver email address & settings:
>> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
>>
>> There are two list archives for searching. When one doesn't work, try the
>> other:
>> https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/
>> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org
>>
>> List rules & etiquette:
>> http://www.re-wrenches.org/etiquette.htm
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>> http://www.members.re-wrenches.org
>>
>> ___
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Re: [RE-wrenches] Key for SMA rapid shutdown controller

[Jason Szumlanski]

Just today I warned someone to make sure never to lose it. I suggested
securing it nearby with a cable. I'd like to know as well where to get one
if needed.

Jason



On Tue, Dec 14, 2021, 8:57 PM Dave Tedeyan  wrote:

> Hi all,
> Does anyone have a source to get a replacement key for SMA's rapid
> shutdown controller. I have someone who lost their key at some point, and
> then for some reason initiated rapid shutdown. I have a spare to unlock it,
> but I am wondering if it is possible to get one without getting the whole
> controller.
> Thanks!
> -Dave
>
> --
> [image: Logo] 
> Dave Tedeyan, P.E.
> Owner | Sungineer Solar
> p: he | him | his
> a: 1653 Slaterville Rd. | Ithaca, NY 14850
> w: www.sungineersolar.com 
> c: (607) 288-2898
> ___
> List sponsored by Redwood Alliance
>
> Pay optional member dues here: http://re-wrenches.org
>
> List Address: RE-wrenches@lists.re-wrenches.org
>
> Change listserver email address & settings:
> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
>
> There are two list archives for searching. When one doesn't work, try the
> other:
> https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/
> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org
>
> List rules & etiquette:
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>
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[RE-wrenches] Key for SMA rapid shutdown controller

[Dave Tedeyan]

Hi all,
Does anyone have a source to get a replacement key for SMA's rapid shutdown
controller. I have someone who lost their key at some point, and then for
some reason initiated rapid shutdown. I have a spare to unlock it, but I am
wondering if it is possible to get one without getting the whole controller.
Thanks!
-Dave

-- 
[image: Logo] 
Dave Tedeyan, P.E.
Owner | Sungineer Solar
p: he | him | his
a: 1653 Slaterville Rd. | Ithaca, NY 14850
w: www.sungineersolar.com 
c: (607) 288-2898
___
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Re: [RE-wrenches] Enphase Monthly Reporting Software Update Remove Site ID in Subject Line?

[Jason Szumlanski]

Yes, this change actually broke one of my filters, but I was able to fix
that quickly. It appears they listened to the feedback. That is wonderful.

On Tue, Dec 14, 2021, 10:04 AM Christopher Warfel <
cwar...@entech-engineering.com> wrote:

> I emailed Mr. Soleil this am as it looks like Enphase has fixed the issue
> above.  I received two reports this am with the site id in the Subject
> Line.  This is really helpful to us as we now can use our filters to put
> these reports in the proper customer's file automatically. Thank you Nick,
> and thank you Enphase.  Chris
>
>
>
> On 10/28/2021 10:52 AM, Nick Soleil wrote:
>
> Thank you Chris for sharing your concern.  I also noticed this change a
> couple days ago.  I'm working this internally and will let you know what I
> find out.
>
> Cordially,
>
> Nick Soleil
>
> Enphase Energy Senior Product Manager
>
> (707) 763-4784 x7267  // office
>
> (707) 321-2937  // cell
>
> *Powering What’s Next*™* | *The Enphase Energy Management System
> 
>
> NABCEP Certified Solar PV Installer #03262011-300
>
> California C10 Licensed Electrician #986315
> --
> *From:* RE-wrenches 
>  on behalf of Christopher
> Warfel  
> *Sent:* Thursday, October 28, 2021 7:16 AM
> *To:* re-wrenches@lists.re-wrenches.org
>  
> *Subject:* [RE-wrenches] Enphase Monthly Reporting Software Update Remove
> Site ID in Subject Line?
>
> *EXTERNAL EMAIL* - *Use caution when responding, clicking, and/or
> downloading attachments.*
>
>
>
>
>
> Five months ago, our Enphase monthly reports removed the site name from
> the Subject line.  After many, many emails and phone calls, today I was
> told their software engineers were aware of the problem and they were not
> going to fix it. They were working on "more important things", so too bad,
> I am sorry.   We had filtered the reports so they went directly to a
> customer's folder.  This is a step backwards for certain and seems pretty
> stupid from an installer perspective.
>
> I am wondering if anyone else has this issue.
>
> All I could find out is that "Steve" at Enphase was in charge of this, but
> they would not provide contact information because "He does not interact
> with customers."
>
>
> Chris Warfel
>
>
>
>
>
> --
>  Christopher Warfel
>  ENTECH Engineering, Inc.
> PO Box 871, Block Island, RI 02807
> 401-466-8978
>
> 
>
>
> --
>  Christopher Warfel
>  ENTECH Engineering, Inc.
> PO Box 871, Block Island, RI 02807
> 401-466-8978
> 
>
>
> ___
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Re: [RE-wrenches] Enphase Monthly Reporting Software Update Remove Site ID in Subject Line?

[Christopher Warfel]

I emailed Mr. Soleil this am as it looks like Enphase has fixed the 
issue above.  I received two reports this am with the site id in the 
Subject Line.  This is really helpful to us as we now can use our 
filters to put these reports in the proper customer's file 
automatically. Thank you Nick, and thank you Enphase.  Chris




On 10/28/2021 10:52 AM, Nick Soleil wrote:
Thank you Chris for sharing your concern.  I also noticed this change 
a couple days ago.  I'm working this internally and will let you know 
what I find out.


Cordially,

Nick Soleil

Enphase EnergySenior Product Manager

(707) 763-4784 x7267  // office

(707) 321-2937  // cell

*Powering What’s Next*™/ | /The Enphase Energy Management System 



NABCEP Certified Solar PV Installer #03262011-300

California C10 Licensed Electrician #986315


*From:* RE-wrenches  on 
behalf of Christopher Warfel 

*Sent:* Thursday, October 28, 2021 7:16 AM
*To:* re-wrenches@lists.re-wrenches.org 

*Subject:* [RE-wrenches] Enphase Monthly Reporting Software Update 
Remove Site ID in Subject Line?
*EXTERNAL EMAIL* - *Use caution when responding, clicking, and/or 
downloading attachments.*


Five months ago, our Enphase monthly reports removed the site name 
from the Subject line.  After many, many emails and phone calls, today 
I was told their software engineers were aware of the problem and they 
were not going to fix it. They were working on "more important 
things", so too bad, I am sorry.   We had filtered the reports so they 
went directly to a customer's folder.  This is a step backwards for 
certain and seems pretty stupid from an installer perspective.


I am wondering if anyone else has this issue.

All I could find out is that "Steve" at Enphase was in charge of this, 
but they would not provide contact information because "He does not 
interact with customers."



Chris Warfel





--
                Christopher Warfel
ENTECH Engineering, Inc.
PO Box 871, Block Island, RI 02807
                                    401-466-8978




--
            Christopher Warfel
                 ENTECH Engineering, Inc.
PO Box 871, Block Island, RI 02807
                                401-466-8978


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