Yes, this change actually broke one of my filters, but I was able to fix that quickly. It appears they listened to the feedback. That is wonderful.
On Tue, Dec 14, 2021, 10:04 AM Christopher Warfel < cwar...@entech-engineering.com> wrote: > I emailed Mr. Soleil this am as it looks like Enphase has fixed the issue > above. I received two reports this am with the site id in the Subject > Line. This is really helpful to us as we now can use our filters to put > these reports in the proper customer's file automatically. Thank you Nick, > and thank you Enphase. Chris > > > > On 10/28/2021 10:52 AM, Nick Soleil wrote: > > Thank you Chris for sharing your concern. I also noticed this change a > couple days ago. I'm working this internally and will let you know what I > find out. > > Cordially, > > Nick Soleil > > Enphase Energy Senior Product Manager > > (707) 763-4784 x7267 // office > > (707) 321-2937 // cell > > *Powering What’s Next*™* | *The Enphase Energy Management System > <https://enphase.com/en-us/products-and-services/envoy> > > NABCEP Certified Solar PV Installer #03262011-300 > > California C10 Licensed Electrician #986315 > ------------------------------ > *From:* RE-wrenches <re-wrenches-boun...@lists.re-wrenches.org> > <re-wrenches-boun...@lists.re-wrenches.org> on behalf of Christopher > Warfel <cwar...@entech-engineering.com> <cwar...@entech-engineering.com> > *Sent:* Thursday, October 28, 2021 7:16 AM > *To:* re-wrenches@lists.re-wrenches.org > <re-wrenches@lists.re-wrenches.org> <re-wrenches@lists.re-wrenches.org> > *Subject:* [RE-wrenches] Enphase Monthly Reporting Software Update Remove > Site ID in Subject Line? > > *EXTERNAL EMAIL* - *Use caution when responding, clicking, and/or > downloading attachments.* > > > > > > Five months ago, our Enphase monthly reports removed the site name from > the Subject line. After many, many emails and phone calls, today I was > told their software engineers were aware of the problem and they were not > going to fix it. They were working on "more important things", so too bad, > I am sorry. We had filtered the reports so they went directly to a > customer's folder. This is a step backwards for certain and seems pretty > stupid from an installer perspective. > > I am wondering if anyone else has this issue. > > All I could find out is that "Steve" at Enphase was in charge of this, but > they would not provide contact information because "He does not interact > with customers." > > > Chris Warfel > > > > > > -- > Christopher Warfel > ENTECH Engineering, Inc. > PO Box 871, Block Island, RI 02807 > 401-466-8978 > > <https://urldefense.com/v3/__http://entech-engineering.com__;!!J0D89H32QIeNiQ!keY80NLIRckZlrzU5dudtrSIo6EVe5T9rZFro7w3D2HikGEiG6I2YxXEq1K3R4I6eL4$> > > > -- > Christopher Warfel > ENTECH Engineering, Inc. > PO Box 871, Block Island, RI 02807 > 401-466-8978 > <http://entech-engineering.com> > > > _______________________________________________ > List sponsored by Redwood Alliance > > Pay optional member dues here: http://re-wrenches.org > > List Address: RE-wrenches@lists.re-wrenches.org > > Change listserver email address & settings: > http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org > > There are two list archives for searching. When one doesn't work, try the > other: > https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/ > http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org > > List rules & etiquette: > http://www.re-wrenches.org/etiquette.htm > > Check out or update participant bios: > http://www.members.re-wrenches.org > >
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