Re: [RE-wrenches] SolarEdge reliability declining...???

2019-07-25 Thread Martin Herzfeld 
Good to know.

1.  I just installed the latest SetApp inverters (the ones without
displays) for a ground-mounted array with the inverter in the dwelling.

2.  The ground-mounted system had to comply with CEC 2016/NEC 2014 690.12
in California because the system was "in the building." Would the inverter
in an indoor or outdoor location be a factor in the failures?

All the best,

Martin Herzfeld, Interstate Renewable Energy Council (IREC) Certified
Master Trainer ™ for Photovoltaics (PV) Installation Professional #IREC
10037
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On Wed, Jul 24, 2019, 7:37 AM Howard Arey  wrote:

> Have any of you seen significant declines in SolarEdge inverter
> reliability?
>
> We are having more inverter failures that at any time in the past five
> years of installing SolarEdge. Lots of Code 181 hardware failures mostly in
> the latest SetApp inverters (the ones without displays.)
>
> To compound matters, the RMA process is getting way too long and we are
> waiting appx 3 weeks on average to receive a replacement. Customers
> definitely not happy…
>
> What are you all seeing?
>
>
>
> *Howard “Scot” Arey*
>
> Owner, Solar CenTex
>
> NABCEP Certified PV Installation Professional
>
> 254-300-1228
>
> scot.a...@solarcentex.com
>
>
>
> www.solarcentex.com
>
> https://www.facebook.com/SolarCentex
>
> [image: Solar Centex Logo - No Back]
>
>
> ___
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Re: [RE-wrenches] SolarEdge reliability declining...???

2019-07-24 Thread Brett Bartmasser 
We have had countless failures on the HD Waves, I am surprised they are
even still in business. We have generally moved away from them in the last
year. I have never seen an issue with their older equipment.

On Wed, Jul 24, 2019 at 1:10 PM Jerry Shafer 
wrote:

> Wrenches
> For some time starting last fall and into the spring we had several 7600
> with some sort of issue, some comms, some dead, some failed in the field
> shortly after install, once we did the repairs/RMA's they seemed ok but we
> have moved away from them this year.
> Jerry
>
> On Wed, Jul 24, 2019, 12:55 PM Andrew  wrote:
>
>> Hey Howard,
>>
>> We have started to notice this as well, we recently got 2
>> DOA inverters(new setapps) in a row for the same client…They were not happy
>> either. I have also noticed their tech support has also gotten worse with
>> huge wait times or call backs days later. I really enjoy their equipment
>> but it’s a bummer that their quality has gone done hill.
>>
>>
>>
>>
>>
>> Andrew Perkins
>>
>> Greenwired
>>
>> P: 707-923-2001 ext. 100
>>
>> 1150 #1 Evergreen Rd
>>
>> Redway, CA 95560
>>
>> www.greenwired.com
>>
>> [image: Description: signature]
>>
>>
>>
>>
>>
>>
>>
>> *From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On
>> Behalf Of *Howard Arey
>> *Sent:* Wednesday, July 24, 2019 7:37 AM
>> *To:* 'RE-wrenches'
>> *Subject:* [RE-wrenches] SolarEdge reliability declining...???
>>
>>
>>
>> Have any of you seen significant declines in SolarEdge inverter
>> reliability?
>>
>> We are having more inverter failures that at any time in the past five
>> years of installing SolarEdge. Lots of Code 181 hardware failures mostly in
>> the latest SetApp inverters (the ones without displays.)
>>
>> To compound matters, the RMA process is getting way too long and we are
>> waiting appx 3 weeks on average to receive a replacement. Customers
>> definitely not happy…
>>
>> What are you all seeing?
>>
>>
>>
>> *Howard “Scot” Arey*
>>
>> Owner, Solar CenTex
>>
>> NABCEP Certified PV Installation Professional
>>
>> 254-300-1228
>>
>> scot.a...@solarcentex.com
>>
>>
>>
>> www.solarcentex.com
>>
>> https://www.facebook.com/SolarCentex
>>
>> [image: Solar Centex Logo - No Back]
>>
>>
>> ___
>> List sponsored by Redwood Alliance
>>
>> List Address: RE-wrenches@lists.re-wrenches.org
>>
>> Change listserver email address & settings:
>> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
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>>
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>>
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>> www.members.re-wrenches.org
>>
>> ___
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Re: [RE-wrenches] SolarEdge reliability declining...???

2019-07-24 Thread Jerry Shafer 
Wrenches
For some time starting last fall and into the spring we had several 7600
with some sort of issue, some comms, some dead, some failed in the field
shortly after install, once we did the repairs/RMA's they seemed ok but we
have moved away from them this year.
Jerry

On Wed, Jul 24, 2019, 12:55 PM Andrew  wrote:

> Hey Howard,
>
> We have started to notice this as well, we recently got 2
> DOA inverters(new setapps) in a row for the same client…They were not happy
> either. I have also noticed their tech support has also gotten worse with
> huge wait times or call backs days later. I really enjoy their equipment
> but it’s a bummer that their quality has gone done hill.
>
>
>
>
>
> Andrew Perkins
>
> Greenwired
>
> P: 707-923-2001 ext. 100
>
> 1150 #1 Evergreen Rd
>
> Redway, CA 95560
>
> www.greenwired.com
>
> [image: Description: signature]
>
>
>
>
>
>
>
> *From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On
> Behalf Of *Howard Arey
> *Sent:* Wednesday, July 24, 2019 7:37 AM
> *To:* 'RE-wrenches'
> *Subject:* [RE-wrenches] SolarEdge reliability declining...???
>
>
>
> Have any of you seen significant declines in SolarEdge inverter
> reliability?
>
> We are having more inverter failures that at any time in the past five
> years of installing SolarEdge. Lots of Code 181 hardware failures mostly in
> the latest SetApp inverters (the ones without displays.)
>
> To compound matters, the RMA process is getting way too long and we are
> waiting appx 3 weeks on average to receive a replacement. Customers
> definitely not happy…
>
> What are you all seeing?
>
>
>
> *Howard “Scot” Arey*
>
> Owner, Solar CenTex
>
> NABCEP Certified PV Installation Professional
>
> 254-300-1228
>
> scot.a...@solarcentex.com
>
>
>
> www.solarcentex.com
>
> https://www.facebook.com/SolarCentex
>
> [image: Solar Centex Logo - No Back]
>
>
> ___
> List sponsored by Redwood Alliance
>
> List Address: RE-wrenches@lists.re-wrenches.org
>
> Change listserver email address & settings:
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>
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Re: [RE-wrenches] SolarEdge reliability declining...???

2019-07-24 Thread Andrew 
Hey Howard,

We have started to notice this as well, we recently got 2
DOA inverters(new setapps) in a row for the same client.They were not happy
either. I have also noticed their tech support has also gotten worse with
huge wait times or call backs days later. I really enjoy their equipment but
it's a bummer that their quality has gone done hill.

 

 

Andrew Perkins

Greenwired

P: 707-923-2001 ext. 100

1150 #1 Evergreen Rd

Redway, CA 95560

www.greenwired.com

Description: signature

 

 

 

From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On
Behalf Of Howard Arey
Sent: Wednesday, July 24, 2019 7:37 AM
To: 'RE-wrenches'
Subject: [RE-wrenches] SolarEdge reliability declining...???

 

Have any of you seen significant declines in SolarEdge inverter reliability?

We are having more inverter failures that at any time in the past five years
of installing SolarEdge. Lots of Code 181 hardware failures mostly in the
latest SetApp inverters (the ones without displays.)

To compound matters, the RMA process is getting way too long and we are
waiting appx 3 weeks on average to receive a replacement. Customers
definitely not happy.

What are you all seeing?

 

Howard "Scot" Arey

Owner, Solar CenTex

NABCEP Certified PV Installation Professional

254-300-1228

scot.a...@solarcentex.com

 

www.solarcentex.com <http://www.solarcentex.com/> 

https://www.facebook.com/SolarCentex

Solar Centex Logo - No Back

 

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[RE-wrenches] SolarEdge reliability declining...???

2019-07-24 Thread Howard Arey 
Have any of you seen significant declines in SolarEdge inverter reliability?

We are having more inverter failures that at any time in the past five years
of installing SolarEdge. Lots of Code 181 hardware failures mostly in the
latest SetApp inverters (the ones without displays.)

To compound matters, the RMA process is getting way too long and we are
waiting appx 3 weeks on average to receive a replacement. Customers
definitely not happy.

What are you all seeing?

 

Howard "Scot" Arey

Owner, Solar CenTex

NABCEP Certified PV Installation Professional

254-300-1228

scot.a...@solarcentex.com

 

www.solarcentex.com  

https://www.facebook.com/SolarCentex





 

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