Re: [RE-wrenches] Fortress remote monitoring

[William Miller via RE-wrenches]

Friends:



The Guardian app does not provide any historical data.  Fortress says they
are working on that.  They claim that on request they can provide
historical data but the one time I asked there was an hours-long gap in the
data at the exact time I needed.  Maybe Rose Mary Woods’ incarnation is
working for them.



William



Miller Solar

17395 Oak Road, Atascadero, CA 93422

805-438-5600

www.millersolar.com

CA Lic. 773985





*From:* RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] *On
Behalf Of *Kirk Herander via RE-wrenches
*Sent:* Wednesday, December 6, 2023 9:40 AM
*To:* RE-wrenches
*Cc:* Kirk Herander
*Subject:* Re: [RE-wrenches] Fortress remote monitoring



Yep, I found this out when I installed my first Fortress Evault / Envy
inverter combo last month.



What was also a bit different at first is the fact there are -2- different
apps: the Guardian gateway app and the Envy inverter app. I bought the
guardian thinking it was the only way to see the system remotely, but this
is not true IF you've installed the Envy inverter also. The limitation of
no "fleet" monitoring is puzzling.



But now I'm glad there's a unique app for the inverter. The inverter app is
much more detailed and allows most parameters to be tweaked remotely. The
Guardian app id for basic system monitoring only.



So the single-user per app has worked out OK. My customer uses the
at-a-glance Guardian app, and I use the Envy app for more detailed
monitoring and programming.



On Wed, Dec 6, 2023 at 12:11 PM Sam Haraldson via RE-wrenches <
re-wrenches@lists.re-wrenches.org> wrote:

Here is an official communication from Fortress that we received recently
when inquiring about monitoring Fortress batteries as an Installer.  Some
of you may find the info relevant.



-- Forwarded message -
From:  
Date: Mon, Dec 4, 2023 at 12:37 PM
Subject: Re:[## 5635 ##] Remote Monitoring Access
To: -@---.com



Hi -,



As of right now, the Guardian app is designed to be used by the end user
only and does not have "fleet management" capabilities as you have
described. This is a highly demanded feature so we are working on getting
this added by Q2 2024.



If you would like to view the info from their Guardian, you can use their
login info and log in using their credentials on your phone.



Best,

- --

Applications Engineer II

Fortress Power

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-- 

*Kirk Herander / **kirkh@vermont.solar *

*Owner|Principal, VT Solar, LLC*

*Celebrating our 33st Anniversary 1991-2024!!*

dba Vermont Solar Engineering

802.559.1225
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Re: [RE-wrenches] Fortress remote monitoring

[Kirk Herander via RE-wrenches]

Yep, I found this out when I installed my first Fortress Evault / Envy
inverter combo last month.

What was also a bit different at first is the fact there are -2- different
apps: the Guardian gateway app and the Envy inverter app. I bought the
guardian thinking it was the only way to see the system remotely, but this
is not true IF you've installed the Envy inverter also. The limitation of
no "fleet" monitoring is puzzling.

But now I'm glad there's a unique app for the inverter. The inverter app is
much more detailed and allows most parameters to be tweaked remotely. The
Guardian app id for basic system monitoring only.

So the single-user per app has worked out OK. My customer uses the
at-a-glance Guardian app, and I use the Envy app for more detailed
monitoring and programming.

On Wed, Dec 6, 2023 at 12:11 PM Sam Haraldson via RE-wrenches <
re-wrenches@lists.re-wrenches.org> wrote:

> Here is an official communication from Fortress that we received recently
> when inquiring about monitoring Fortress batteries as an Installer.  Some
> of you may find the info relevant.
>
> -- Forwarded message -
> From:  
> Date: Mon, Dec 4, 2023 at 12:37 PM
> Subject: Re:[## 5635 ##] Remote Monitoring Access
> To: -@---.com
>
>
> Hi -,
>
> As of right now, the Guardian app is designed to be used by the end user
> only and does not have "fleet management" capabilities as you have
> described. This is a highly demanded feature so we are working on getting
> this added by Q2 2024.
>
> If you would like to view the info from their Guardian, you can use their
> login info and log in using their credentials on your phone.
>
> Best,
> - --
> Applications Engineer II
> Fortress Power
> ___
> List sponsored by Redwood Alliance
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> Pay optional member dues here: http://re-wrenches.org
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-- 

*Kirk Herander / **kirkh@vermont.solar *

*Owner|Principal, VT Solar, LLC*

*Celebrating our 33st Anniversary 1991-2024!!*

dba Vermont Solar Engineering

802.559.1225
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Re: [RE-wrenches] Fortress remote monitoring

[Sam Haraldson via RE-wrenches]

Here is an official communication from Fortress that we received recently
when inquiring about monitoring Fortress batteries as an Installer.  Some
of you may find the info relevant.

-- Forwarded message -
From:  
Date: Mon, Dec 4, 2023 at 12:37 PM
Subject: Re:[## 5635 ##] Remote Monitoring Access
To: -@---.com


Hi -,

As of right now, the Guardian app is designed to be used by the end user
only and does not have "fleet management" capabilities as you have
described. This is a highly demanded feature so we are working on getting
this added by Q2 2024.

If you would like to view the info from their Guardian, you can use their
login info and log in using their credentials on your phone.

Best,
- --
Applications Engineer II
Fortress Power
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Re: [RE-wrenches] Fortress remote monitoring

[Dave Tedeyan via RE-wrenches]

Interesting on the "mesh" wifi. That is good to know.
And yes, the site I linked is for the Guardian data. I don't know if there
is a separate site for the Envy data, but I'll find out in a couple weeks
when I install my first Envy inverter system. For what it's worth, their
tech support has been easy to get a hold of.

Cheers,
Dave

On Thu, Nov 30, 2023 at 12:04 PM Kirk Herander  wrote:

> Yeah, I tried that site the other day, my browser gave me warning
> messages, so I left it alone. So that site will be online access to the
> Guardian gateway data? I wonder if thats true for the Envy app also.
>
> PS I found out the Guardian gateway will not recognise a newer "mesh" wifi
> signal. Fortress is working on a fix, but the physical LAN connection does
> work.
>
> On Thu, Nov 30, 2023 at 11:28 AM Dave Tedeyan 
> wrote:
>
>> Kirk,
>>
>> I know that with the Guardian Battery monitor the app is working, but
>> they are doing a major overhaul on the website. My login info does not work
>> on the website right now, and I am told that it will not be available until
>> the new year. The website is:
>> https://app.fortresspower.io/
>>
>> Cheers,
>> Dave
>>
>> On Thu, Nov 30, 2023 at 11:25 AM Kirk Herander via RE-wrenches <
>> re-wrenches@lists.re-wrenches.org> wrote:
>>
>>> Hello,
>>>
>>> I installed an Evault 18.5 with Envy 8kw inverter the other day. I'm
>>> wondering if there is any way to actually monitor / download system data
>>> from a desktop computer? Can't find anything in the Fortress docs (some of
>>> which appear to be WIP for content) about this. The Fortress mobile apps
>>> are nice, but don't allow for any data download, unless I'm totally missing
>>> something. Thanks.
>>>
>>> --
>>>
>>> *Kirk Herander / **kirkh@vermont.solar *
>>>
>>> *Owner|Principal, VT Solar, LLC*
>>>
>>> *Celebrating our 33st Anniversary 1991-2024!!*
>>>
>>> dba Vermont Solar Engineering
>>>
>>> 802.559.1225
>>> ___
>>> List sponsored by Redwood Alliance
>>>
>>> Pay optional member dues here: http://re-wrenches.org
>>>
>>> List Address: RE-wrenches@lists.re-wrenches.org
>>>
>>> Change listserver email address & settings:
>>> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
>>>
>>> There are two list archives for searching. When one doesn't work, try
>>> the other:
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>>> Check out or update participant bios:
>>> http://www.members.re-wrenches.org
>>>
>>>
>>
>> --
>> [image: Logo] 
>> Dave Tedeyan, P.E.
>> Owner | Sungineer Solar
>> p: he | him | his
>> a: 1653 Slaterville Rd. | Ithaca, NY 14850
>> w: www.sungineersolar.com 
>> c: (607) 270-0370
>>
>
>
> --
>
> *Kirk Herander / **kirkh@vermont.solar *
>
> *Owner|Principal, VT Solar, LLC*
>
> *Celebrating our 33st Anniversary 1991-2024!!*
>
> dba Vermont Solar Engineering
>
> 802.559.1225
>


-- 
[image: Logo] 
Dave Tedeyan, P.E.
Owner | Sungineer Solar
p: he | him | his
a: 1653 Slaterville Rd. | Ithaca, NY 14850
w: www.sungineersolar.com 
c: (607) 270-0370
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Re: [RE-wrenches] Fortress remote monitoring

[Kirk Herander via RE-wrenches]

Yeah, I tried that site the other day, my browser gave me warning messages,
so I left it alone. So that site will be online access to the Guardian
gateway data? I wonder if thats true for the Envy app also.

PS I found out the Guardian gateway will not recognise a newer "mesh" wifi
signal. Fortress is working on a fix, but the physical LAN connection does
work.

On Thu, Nov 30, 2023 at 11:28 AM Dave Tedeyan 
wrote:

> Kirk,
>
> I know that with the Guardian Battery monitor the app is working, but they
> are doing a major overhaul on the website. My login info does not work on
> the website right now, and I am told that it will not be available until
> the new year. The website is:
> https://app.fortresspower.io/
>
> Cheers,
> Dave
>
> On Thu, Nov 30, 2023 at 11:25 AM Kirk Herander via RE-wrenches <
> re-wrenches@lists.re-wrenches.org> wrote:
>
>> Hello,
>>
>> I installed an Evault 18.5 with Envy 8kw inverter the other day. I'm
>> wondering if there is any way to actually monitor / download system data
>> from a desktop computer? Can't find anything in the Fortress docs (some of
>> which appear to be WIP for content) about this. The Fortress mobile apps
>> are nice, but don't allow for any data download, unless I'm totally missing
>> something. Thanks.
>>
>> --
>>
>> *Kirk Herander / **kirkh@vermont.solar *
>>
>> *Owner|Principal, VT Solar, LLC*
>>
>> *Celebrating our 33st Anniversary 1991-2024!!*
>>
>> dba Vermont Solar Engineering
>>
>> 802.559.1225
>> ___
>> List sponsored by Redwood Alliance
>>
>> Pay optional member dues here: http://re-wrenches.org
>>
>> List Address: RE-wrenches@lists.re-wrenches.org
>>
>> Change listserver email address & settings:
>> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
>>
>> There are two list archives for searching. When one doesn't work, try the
>> other:
>> https://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/
>> http://lists.re-wrenches.org/pipermail/re-wrenches-re-wrenches.org
>>
>> List rules & etiquette:
>> http://www.re-wrenches.org/etiquette.htm
>>
>> Check out or update participant bios:
>> http://www.members.re-wrenches.org
>>
>>
>
> --
> [image: Logo] 
> Dave Tedeyan, P.E.
> Owner | Sungineer Solar
> p: he | him | his
> a: 1653 Slaterville Rd. | Ithaca, NY 14850
> w: www.sungineersolar.com 
> c: (607) 270-0370
>


-- 

*Kirk Herander / **kirkh@vermont.solar *

*Owner|Principal, VT Solar, LLC*

*Celebrating our 33st Anniversary 1991-2024!!*

dba Vermont Solar Engineering

802.559.1225
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Re: [RE-wrenches] Fortress remote monitoring

[Dave Tedeyan via RE-wrenches]

Kirk,

I know that with the Guardian Battery monitor the app is working, but they
are doing a major overhaul on the website. My login info does not work on
the website right now, and I am told that it will not be available until
the new year. The website is:
https://app.fortresspower.io/

Cheers,
Dave

On Thu, Nov 30, 2023 at 11:25 AM Kirk Herander via RE-wrenches <
re-wrenches@lists.re-wrenches.org> wrote:

> Hello,
>
> I installed an Evault 18.5 with Envy 8kw inverter the other day. I'm
> wondering if there is any way to actually monitor / download system data
> from a desktop computer? Can't find anything in the Fortress docs (some of
> which appear to be WIP for content) about this. The Fortress mobile apps
> are nice, but don't allow for any data download, unless I'm totally missing
> something. Thanks.
>
> --
>
> *Kirk Herander / **kirkh@vermont.solar *
>
> *Owner|Principal, VT Solar, LLC*
>
> *Celebrating our 33st Anniversary 1991-2024!!*
>
> dba Vermont Solar Engineering
>
> 802.559.1225
> ___
> List sponsored by Redwood Alliance
>
> Pay optional member dues here: http://re-wrenches.org
>
> List Address: RE-wrenches@lists.re-wrenches.org
>
> Change listserver email address & settings:
> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
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>

-- 
[image: Logo] 
Dave Tedeyan, P.E.
Owner | Sungineer Solar
p: he | him | his
a: 1653 Slaterville Rd. | Ithaca, NY 14850
w: www.sungineersolar.com 
c: (607) 270-0370
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