Re: [RE-wrenches] SMA Sunny Island Sizing

2015-06-25 Thread Steve Jefferson
Morning Jeremy,

SMA does not have design engineers.

I recommend contacting Ameresco Solar, they provide both design and integration 
assistance.

Any questions, let me know.

SMA America, LLC
Steve Jefferson
Service Line Supervisor
3925 Atherton Ave
Rocklin, CA 95765 - 3714
U.S.A.
Tel:  +1 916 625 3185 (direct)
Fax: +1 916 625 0871
Mobile: +1 916 622 4253
Email: steve.jeffer...@sma-america.com
www.SMA-America.com


 
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-Original Message-
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of Jeremy Rodriguez
Sent: Thursday, June 25, 2015 6:01 AM
To: re-wrenches@lists.re-wrenches.org
Subject: [RE-wrenches] SMA Sunny Island Sizing

Hello
So far I've been unsuccessful in getting SMA to return a call Does anyone have 
a direct line to one of their design engineers?  
•Off grid SI/SB 3Phase
Help.

Jeremy Rodriguez
Solar Installation And Design Expert
All Solar, Inc.
1463 M
Penrose Colorado 81240

Sent by Jeremy's iPhone. Sorry for typos and shorthand!
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Re: [RE-wrenches] SMA Sunny Island Sizing

2015-06-25 Thread Glenn Burt
Really?
I clearly remember at many SMA training events being told that SMA had 
engineers available to help with SI off grid designs.

When was that ability discontinued?

Sincerely,
Glenn Burt
Sent from my 'smart' phone so please excuse grammar and typos.

-Original Message-
From: "Steve Jefferson" 
Sent: ‎6/‎25/‎2015 12:32
To: "RE-wrenches" 
Subject: Re: [RE-wrenches] SMA Sunny Island Sizing

Morning Jeremy,

SMA does not have design engineers.

I recommend contacting Ameresco Solar, they provide both design and integration 
assistance.

Any questions, let me know.

SMA America, LLC
Steve Jefferson
Service Line Supervisor
3925 Atherton Ave
Rocklin, CA 95765 - 3714
U.S.A.
Tel:  +1 916 625 3185 (direct)
Fax: +1 916 625 0871
Mobile: +1 916 622 4253
Email: steve.jeffer...@sma-america.com
www.SMA-America.com


 
This email and any attachments thereto may contain SMA America, LLC 
confidential, privileged and private material for the sole use of the intended 
recipient. Any review, copying, or distribution of this email (or any 
attachments thereto) by others is strictly prohibited. If you are not the 
intended recipient, please contact the sender immediately and permanently 
delete the original and any copies of this email and any attachments thereto. 
Thank you.


-Original Message-
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of Jeremy Rodriguez
Sent: Thursday, June 25, 2015 6:01 AM
To: re-wrenches@lists.re-wrenches.org
Subject: [RE-wrenches] SMA Sunny Island Sizing

Hello
So far I've been unsuccessful in getting SMA to return a call Does anyone have 
a direct line to one of their design engineers?  
•Off grid SI/SB 3Phase
Help.

Jeremy Rodriguez
Solar Installation And Design Expert
All Solar, Inc.
1463 M
Penrose Colorado 81240

Sent by Jeremy's iPhone. Sorry for typos and shorthand!
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Re: [RE-wrenches] SMA Sunny Island Sizing

2015-06-25 Thread Tump
While they recently have down sized their staff I find this surprising. I have 
CCed an engineer and someone you can Btch slap.. enjoy Greg! TUMP
Contact me off list if you still have a problem I do SI/SB installs
On Jun 25, 2015, at 9:00 AM, Jeremy Rodriguez wrote:

> Hello
> So far I've been unsuccessful in getting SMA to return a call 
> Does anyone have a direct line to one of their design engineers?  
> •Off grid SI/SB 3Phase 
> Help.
> 
> Jeremy Rodriguez 
> Solar Installation And Design Expert 
> All Solar, Inc.
> 1463 M
> Penrose Colorado 81240
> 
> Sent by Jeremy's iPhone. Sorry for typos and shorthand!
> ___
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> t...@swnl.net   www.SWNL.net
> Solarwinds Northernlights   
>Serving Mid Coast Maine & Northern California
>  207-832-7574   Cl. 610-517-8401  
> 
>   Blair "TUMP" May
>  MAINE'S CHARTER 
>   NABCEP"Certified PV Installer" 
>
>     MAINE'S CHARTER 
>   Trace Xantrex "Certified" Dealer / Installer"
> 


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Re: [RE-wrenches] SMA Sunny Island Sizing

2015-07-08 Thread Jeremy Rodriguez
Still no luck with SMA. 
I did have one call back and waited for an email, with no avail. I have since 
sent numerous emails to people mentioned on this list. 
I hope the support after the sale is better! Not sure if I should even be 
putting this on the wrenches list or not. I know it doesn't apply to working in 
the field, but.

Jeremy Rodriguez 
All Solar, Inc.
1463 M
Penrose Colorado 81240

Sent by Jeremy's iPhone. Sorry for typos and shorthand!

> On Jun 25, 2015, at 4:07 PM, Tump  wrote:
> 
> While they recently have down sized their staff I find this surprising. I 
> have CCed an engineer and someone you can Btch slap.. enjoy Greg! TUMP
> Contact me off list if you still have a problem I do SI/SB installs
>> On Jun 25, 2015, at 9:00 AM, Jeremy Rodriguez wrote:
>> 
>> Hello
>> So far I've been unsuccessful in getting SMA to return a call 
>> Does anyone have a direct line to one of their design engineers?  
>> •Off grid SI/SB 3Phase 
>> Help.
>> 
>> Jeremy Rodriguez 
>> Solar Installation And Design Expert 
>> All Solar, Inc.
>> 1463 M
>> Penrose Colorado 81240
>> 
>> Sent by Jeremy's iPhone. Sorry for typos and shorthand!
>> ___
>> List sponsored by Redwood Alliance
>> 
>> List Address: RE-wrenches@lists.re-wrenches.org
>> 
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>> 
>> Check out or update participant bios:
>> www.members.re-wrenches.org
> 
>> t...@swnl.net   www.SWNL.net
>> Solarwinds Northernlights   
>>Serving Mid Coast Maine & Northern California
>>  207-832-7574   Cl. 610-517-8401 
>>  
>>   Blair "TUMP" May
>>  MAINE'S CHARTER 
>>   NABCEP"Certified PV Installer" 
>>
>>     MAINE'S CHARTER 
>>   Trace Xantrex "Certified" Dealer / Installer"
> 
> 
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Re: [RE-wrenches] SMA Sunny Island Sizing

2015-07-08 Thread Jay
Out of curiosity what is the design question?  

And I'd heard rumors that SMA was dropping the SI in the USA.   

Know anyone going to intersolar?  I bet there are Sma folks there

Jay

Sent from my iPhone

> On Jul 8, 2015, at 4:32 PM, Jeremy Rodriguez  wrote:
> 
> Still no luck with SMA. 
> I did have one call back and waited for an email, with no avail. I have since 
> sent numerous emails to people mentioned on this list. 
> I hope the support after the sale is better! Not sure if I should even be 
> putting this on the wrenches list or not. I know it doesn't apply to working 
> in the field, but.
> 
> Jeremy Rodriguez 
> All Solar, Inc.
> 1463 M
> Penrose Colorado 81240
> 
> Sent by Jeremy's iPhone. Sorry for typos and shorthand!
> 
>> On Jun 25, 2015, at 4:07 PM, Tump  wrote:
>> 
>> While they recently have down sized their staff I find this surprising. I 
>> have CCed an engineer and someone you can Btch slap.. enjoy Greg! TUMP
>> Contact me off list if you still have a problem I do SI/SB installs
>>> On Jun 25, 2015, at 9:00 AM, Jeremy Rodriguez wrote:
>>> 
>>> Hello
>>> So far I've been unsuccessful in getting SMA to return a call 
>>> Does anyone have a direct line to one of their design engineers?  
>>> •Off grid SI/SB 3Phase 
>>> Help.
>>> 
>>> Jeremy Rodriguez 
>>> Solar Installation And Design Expert 
>>> All Solar, Inc.
>>> 1463 M
>>> Penrose Colorado 81240
>>> 
>>> Sent by Jeremy's iPhone. Sorry for typos and shorthand!
>>> ___
>>> List sponsored by Redwood Alliance
>>> 
>>> List Address: RE-wrenches@lists.re-wrenches.org
>>> 
>>> Change listserver email address & settings:
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>>> www.re-wrenches.org/etiquette.htm
>>> 
>>> Check out or update participant bios:
>>> www.members.re-wrenches.org
>> 
>>> t...@swnl.net   www.SWNL.net
>>> Solarwinds Northernlights   
>>>Serving Mid Coast Maine & Northern California
>>>  207-832-7574   Cl. 610-517-8401
>>>   
>>>   Blair "TUMP" May
>>>  MAINE'S CHARTER 
>>>   NABCEP"Certified PV Installer" 
>>>
>>>     MAINE'S CHARTER 
>>>   Trace Xantrex "Certified" Dealer / Installer"
>> 
>> 
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Re: [RE-wrenches] SMA Sunny Island Sizing

2015-07-08 Thread Brian Mehalic
Last year SMA didn't have a booth at Intersolar, just the company can illegally 
parked outside. Not sure about this year but I do know Greg Smith just left. 



Brian

> On Jul 8, 2015, at 8:13 PM, Jay  wrote:
> 
> Out of curiosity what is the design question?  
> 
> And I'd heard rumors that SMA was dropping the SI in the USA.   
> 
> Know anyone going to intersolar?  I bet there are Sma folks there
> 
> Jay
> 
> Sent from my iPhone
> 
>> On Jul 8, 2015, at 4:32 PM, Jeremy Rodriguez  wrote:
>> 
>> Still no luck with SMA. 
>> I did have one call back and waited for an email, with no avail. I have 
>> since sent numerous emails to people mentioned on this list. 
>> I hope the support after the sale is better! Not sure if I should even be 
>> putting this on the wrenches list or not. I know it doesn't apply to working 
>> in the field, but.
>> 
>> Jeremy Rodriguez 
>> All Solar, Inc.
>> 1463 M
>> Penrose Colorado 81240
>> 
>> Sent by Jeremy's iPhone. Sorry for typos and shorthand!
>> 
>>> On Jun 25, 2015, at 4:07 PM, Tump  wrote:
>>> 
>>> While they recently have down sized their staff I find this surprising. I 
>>> have CCed an engineer and someone you can Btch slap.. enjoy Greg! TUMP
>>> Contact me off list if you still have a problem I do SI/SB installs
 On Jun 25, 2015, at 9:00 AM, Jeremy Rodriguez wrote:
 
 Hello
 So far I've been unsuccessful in getting SMA to return a call 
 Does anyone have a direct line to one of their design engineers?  
 •Off grid SI/SB 3Phase 
 Help.
 
 Jeremy Rodriguez 
 Solar Installation And Design Expert 
 All Solar, Inc.
 1463 M
 Penrose Colorado 81240
 
 Sent by Jeremy's iPhone. Sorry for typos and shorthand!
 ___
 List sponsored by Redwood Alliance
 
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 www.members.re-wrenches.org
>>> 
 t...@swnl.net   www.SWNL.net
 Solarwinds Northernlights   
Serving Mid Coast Maine & Northern California
  207-832-7574   Cl. 610-517-8401   

   Blair "TUMP" May
  MAINE'S CHARTER 
   NABCEP"Certified PV Installer" 

     MAINE'S CHARTER 
   Trace Xantrex "Certified" Dealer / Installer"
>>> 
>>> 
>>> ___
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Re: [RE-wrenches] SMA Sunny Island Sizing

2015-07-08 Thread William Miller
They parked their can outside?!?!  That’s rude! J

 

Gradient Cap_mini
Lic 773985
 <http://www.millersolar.com/> millersolar.com
805-438-5600

 

From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of Brian Mehalic
Sent: Wednesday, July 08, 2015 6:06 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] SMA Sunny Island Sizing

 

Last year SMA didn't have a booth at Intersolar, just the company can illegally 
parked outside. Not sure about this year but I do know Greg Smith just left. 

 



Brian


On Jul 8, 2015, at 8:13 PM, Jay  wrote:

Out of curiosity what is the design question?  

 

And I'd heard rumors that SMA was dropping the SI in the USA.   

 

Know anyone going to intersolar?  I bet there are Sma folks there

 

Jay

Sent from my iPhone


On Jul 8, 2015, at 4:32 PM, Jeremy Rodriguez  wrote:

Still no luck with SMA. 

I did have one call back and waited for an email, with no avail. I have since 
sent numerous emails to people mentioned on this list. 

I hope the support after the sale is better! Not sure if I should even be 
putting this on the wrenches list or not. I know it doesn't apply to working in 
the field, but.

Jeremy Rodriguez 

All Solar, Inc.

1463 M

Penrose Colorado 81240

 

Sent by Jeremy's iPhone. Sorry for typos and shorthand!


On Jun 25, 2015, at 4:07 PM, Tump  wrote:

While they recently have down sized their staff I find this surprising. I have 
CCed an engineer and someone you can Btch slap.. enjoy Greg! TUMP

Contact me off list if you still have a problem I do SI/SB installs

On Jun 25, 2015, at 9:00 AM, Jeremy Rodriguez wrote:





Hello
So far I've been unsuccessful in getting SMA to return a call 
Does anyone have a direct line to one of their design engineers?  
•Off grid SI/SB 3Phase 
Help.

Jeremy Rodriguez 
Solar Installation And Design Expert 
All Solar, Inc.
1463 M
Penrose Colorado 81240

Sent by Jeremy's iPhone. Sorry for typos and shorthand!
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t...@swnl.net 
mailto:t...@swnl.net%22%20%5Co%20%22blocked::mailto:t...@swnl.net>
 
http://www.swnl.net/%22%20%5Co%20%22blocked::http://www.swnl.net/> 
www.SWNL.net

Solarwinds Northernlights   

   Serving Mid Coast Maine & Northern California
 207-832-7574   Cl. 610-517-8401
  

  Blair "TUMP" May

     MAINE'S CHARTER 
  NABCEP"Certified PV Installer" 
   
    MAINE'S CHARTER 
  Trace Xantrex "Certified" Dealer / Installer"

 

 

 

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Re: [RE-wrenches] SMA Sunny Island Sizing

2015-07-08 Thread Brian Mehalic
Er van. Dunno if inside there was a can. 

Brian

> On Jul 8, 2015, at 10:28 PM, William Miller  
> wrote:
> 
> They parked their can outside?!?!  That’s rude! J
>  
> 
> Lic 773985
> millersolar.com
> 805-438-5600
>  
> From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On 
> Behalf Of Brian Mehalic
> Sent: Wednesday, July 08, 2015 6:06 PM
> To: RE-wrenches
> Subject: Re: [RE-wrenches] SMA Sunny Island Sizing
>  
> Last year SMA didn't have a booth at Intersolar, just the company can 
> illegally parked outside. Not sure about this year but I do know Greg Smith 
> just left. 
>  
> 
> 
> Brian
> 
> On Jul 8, 2015, at 8:13 PM, Jay  wrote:
> 
> Out of curiosity what is the design question?  
>  
> And I'd heard rumors that SMA was dropping the SI in the USA.   
>  
> Know anyone going to intersolar?  I bet there are Sma folks there
>  
> Jay
> 
> Sent from my iPhone
> 
> On Jul 8, 2015, at 4:32 PM, Jeremy Rodriguez  wrote:
> 
> Still no luck with SMA. 
> I did have one call back and waited for an email, with no avail. I have since 
> sent numerous emails to people mentioned on this list. 
> I hope the support after the sale is better! Not sure if I should even be 
> putting this on the wrenches list or not. I know it doesn't apply to working 
> in the field, but.
> 
> Jeremy Rodriguez 
> All Solar, Inc.
> 1463 M
> Penrose Colorado 81240
>  
> Sent by Jeremy's iPhone. Sorry for typos and shorthand!
> 
> On Jun 25, 2015, at 4:07 PM, Tump  wrote:
> 
> While they recently have down sized their staff I find this surprising. I 
> have CCed an engineer and someone you can Btch slap.. enjoy Greg! TUMP
> Contact me off list if you still have a problem I do SI/SB installs
> On Jun 25, 2015, at 9:00 AM, Jeremy Rodriguez wrote:
> 
> 
> Hello
> So far I've been unsuccessful in getting SMA to return a call 
> Does anyone have a direct line to one of their design engineers?  
> •Off grid SI/SB 3Phase 
> Help.
> 
> Jeremy Rodriguez 
> Solar Installation And Design Expert 
> All Solar, Inc.
> 1463 M
> Penrose Colorado 81240
> 
> Sent by Jeremy's iPhone. Sorry for typos and shorthand!
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> 
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Re: [RE-wrenches] SMA Sunny Island Sizing

2015-07-13 Thread Steve Jefferson
SMA no longer offers design for the Sunny Island.

Contact me off list and I will get you contact info for a distributor that can 
assist in design.

Our Contact Center will support the product once installed.

Thanks

SMA America, LLC
Steve Jefferson
Service Line Supervisor
3925 Atherton Ave
Rocklin, CA 95765 - 3714
U.S.A.
Tel:  +1 916 625 3185 (direct)
Fax: +1 916 625 0871
Mobile: +1 916 622 4253
Email: steve.jeffer...@sma-america.com<mailto:steve.jeffer...@sma-america.com>
www.SMA-America.com<http://www.sma-america.com/>

[cid:image001.png@01CF1CFA.FE18BEB0]<http://www.youtube.com/watch?v=yQWzPuyqhzo&feature=youtu.be>

This email and any attachments thereto may contain SMA America, LLC 
confidential, privileged and private material for the sole use of the intended 
recipient. Any review, copying, or distribution of this email (or any 
attachments thereto) by others is strictly prohibited. If you are not the 
intended recipient, please contact the sender immediately and permanently 
delete the original and any copies of this email and any attachments thereto. 
Thank you.


From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of Jeremy Rodriguez
Sent: Wednesday, July 08, 2015 4:32 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] SMA Sunny Island Sizing

Still no luck with SMA.
I did have one call back and waited for an email, with no avail. I have since 
sent numerous emails to people mentioned on this list.
I hope the support after the sale is better! Not sure if I should even be 
putting this on the wrenches list or not. I know it doesn't apply to working in 
the field, but.

Jeremy Rodriguez
All Solar, Inc.
1463 M
Penrose Colorado 81240

Sent by Jeremy's iPhone. Sorry for typos and shorthand!

On Jun 25, 2015, at 4:07 PM, Tump mailto:t...@swnl.net>> wrote:
While they recently have down sized their staff I find this surprising. I have 
CCed an engineer and someone you can Btch slap.. enjoy Greg! TUMP
Contact me off list if you still have a problem I do SI/SB installs
On Jun 25, 2015, at 9:00 AM, Jeremy Rodriguez wrote:


Hello
So far I've been unsuccessful in getting SMA to return a call
Does anyone have a direct line to one of their design engineers?
•Off grid SI/SB 3Phase
Help.

Jeremy Rodriguez
Solar Installation And Design Expert
All Solar, Inc.
1463 M
Penrose Colorado 81240

Sent by Jeremy's iPhone. Sorry for typos and shorthand!
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 207-832-7574   Cl. 610-517-8401
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Re: [RE-wrenches] SMA Sunny Island Sizing

2015-07-13 Thread Steve Jefferson
The Sunny Island is not going anywhere, in fact there are some great changes 
coming soon.

SMA America, LLC
Steve Jefferson
Service Line Supervisor
3925 Atherton Ave
Rocklin, CA 95765 - 3714
U.S.A.
Tel:  +1 916 625 3185 (direct)
Fax: +1 916 625 0871
Mobile: +1 916 622 4253
Email: steve.jeffer...@sma-america.com<mailto:steve.jeffer...@sma-america.com>
www.SMA-America.com<http://www.sma-america.com/>

[cid:image001.png@01CF1CFA.FE18BEB0]<http://www.youtube.com/watch?v=yQWzPuyqhzo&feature=youtu.be>

This email and any attachments thereto may contain SMA America, LLC 
confidential, privileged and private material for the sole use of the intended 
recipient. Any review, copying, or distribution of this email (or any 
attachments thereto) by others is strictly prohibited. If you are not the 
intended recipient, please contact the sender immediately and permanently 
delete the original and any copies of this email and any attachments thereto. 
Thank you.


From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of Jay
Sent: Wednesday, July 08, 2015 5:14 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] SMA Sunny Island Sizing

Out of curiosity what is the design question?

And I'd heard rumors that SMA was dropping the SI in the USA.

Know anyone going to intersolar?  I bet there are Sma folks there

Jay

Sent from my iPhone

On Jul 8, 2015, at 4:32 PM, Jeremy Rodriguez 
mailto:allsolarjer...@msn.com>> wrote:
Still no luck with SMA.
I did have one call back and waited for an email, with no avail. I have since 
sent numerous emails to people mentioned on this list.
I hope the support after the sale is better! Not sure if I should even be 
putting this on the wrenches list or not. I know it doesn't apply to working in 
the field, but.

Jeremy Rodriguez
All Solar, Inc.
1463 M
Penrose Colorado 81240

Sent by Jeremy's iPhone. Sorry for typos and shorthand!

On Jun 25, 2015, at 4:07 PM, Tump mailto:t...@swnl.net>> wrote:
While they recently have down sized their staff I find this surprising. I have 
CCed an engineer and someone you can Btch slap.. enjoy Greg! TUMP
Contact me off list if you still have a problem I do SI/SB installs
On Jun 25, 2015, at 9:00 AM, Jeremy Rodriguez wrote:


Hello
So far I've been unsuccessful in getting SMA to return a call
Does anyone have a direct line to one of their design engineers?
•Off grid SI/SB 3Phase
Help.

Jeremy Rodriguez
Solar Installation And Design Expert
All Solar, Inc.
1463 M
Penrose Colorado 81240

Sent by Jeremy's iPhone. Sorry for typos and shorthand!
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 207-832-7574   Cl. 610-517-8401
  Blair "TUMP" May

     MAINE'S CHARTER 
  NABCEP"Certified PV Installer"

    MAINE'S CHARTER 
  Trace Xantrex "Certified" Dealer / Installer"



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Re: [RE-wrenches] SMA Sunny Island Sizing

2015-07-13 Thread Steve Jefferson
SMA is extremely responsible when it comes to recycling our cans.

NO cans were left illegally at intersolar last year.

Thanks

SMA America, LLC
Steve Jefferson
Service Line Supervisor
3925 Atherton Ave
Rocklin, CA 95765 - 3714
U.S.A.
Tel:  +1 916 625 3185 (direct)
Fax: +1 916 625 0871
Mobile: +1 916 622 4253
Email: steve.jeffer...@sma-america.com<mailto:steve.jeffer...@sma-america.com>
www.SMA-America.com<http://www.sma-america.com/>

[cid:image001.png@01CF1CFA.FE18BEB0]<http://www.youtube.com/watch?v=yQWzPuyqhzo&feature=youtu.be>

This email and any attachments thereto may contain SMA America, LLC 
confidential, privileged and private material for the sole use of the intended 
recipient. Any review, copying, or distribution of this email (or any 
attachments thereto) by others is strictly prohibited. If you are not the 
intended recipient, please contact the sender immediately and permanently 
delete the original and any copies of this email and any attachments thereto. 
Thank you.


From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of Brian Mehalic
Sent: Wednesday, July 08, 2015 6:06 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] SMA Sunny Island Sizing

Last year SMA didn't have a booth at Intersolar, just the company can illegally 
parked outside. Not sure about this year but I do know Greg Smith just left.



Brian

On Jul 8, 2015, at 8:13 PM, Jay 
mailto:jay.pe...@gmail.com>> wrote:
Out of curiosity what is the design question?

And I'd heard rumors that SMA was dropping the SI in the USA.

Know anyone going to intersolar?  I bet there are Sma folks there

Jay

Sent from my iPhone

On Jul 8, 2015, at 4:32 PM, Jeremy Rodriguez 
mailto:allsolarjer...@msn.com>> wrote:
Still no luck with SMA.
I did have one call back and waited for an email, with no avail. I have since 
sent numerous emails to people mentioned on this list.
I hope the support after the sale is better! Not sure if I should even be 
putting this on the wrenches list or not. I know it doesn't apply to working in 
the field, but.

Jeremy Rodriguez
All Solar, Inc.
1463 M
Penrose Colorado 81240

Sent by Jeremy's iPhone. Sorry for typos and shorthand!

On Jun 25, 2015, at 4:07 PM, Tump mailto:t...@swnl.net>> wrote:
While they recently have down sized their staff I find this surprising. I have 
CCed an engineer and someone you can Btch slap.. enjoy Greg! TUMP
Contact me off list if you still have a problem I do SI/SB installs
On Jun 25, 2015, at 9:00 AM, Jeremy Rodriguez wrote:


Hello
So far I've been unsuccessful in getting SMA to return a call
Does anyone have a direct line to one of their design engineers?
•Off grid SI/SB 3Phase
Help.

Jeremy Rodriguez
Solar Installation And Design Expert
All Solar, Inc.
1463 M
Penrose Colorado 81240

Sent by Jeremy's iPhone. Sorry for typos and shorthand!
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Solarwinds Northernlights
   Serving Mid Coast Maine & Northern California
 207-832-7574   Cl. 610-517-8401
  Blair "TUMP" May

     MAINE'S CHARTER 
  NABCEP"Certified PV Installer"

    MAINE'S CHARTER 
  Trace Xantrex "Certified" Dealer / Installer"



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Re: [RE-wrenches] SMA Sunny Island Sizing

2015-07-13 Thread Jeff Clearwater
Yes Christopher - well actually we want to hear its coming in Split Phase 
120/240 VAC. !

Sent from my iPhone

On Jul 13, 2015, at 8:12 AM, "Chris Schaefer"  wrote:

> All we want to hear from SMA on the SI is it is coming as a 240Vac unitJ
>  
> Christopher
> Chris Schaefer’s
>   
> Tel/Fax 585-229-2083 or Cell 585-748-1870 
>  5115 South Hill Road ~ Canandaigua New York 14424
> www.solarandwindfx.com ~ E-mail: ch...@solarandwindfx.com
> 
> 
>  
>  
>  
>  
>  
>  
> 
> Thomas Jefferson, the author of our great Constitution, once said, 
> "democracy" will cease to exist when you take away from those who are willing 
> to work and give to those who would not."
>  
> From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On 
> Behalf Of Steve Jefferson
> Sent: Monday, 13 July, 2015 10:59
> To: RE-wrenches
> Subject: Re: [RE-wrenches] SMA Sunny Island Sizing
>  
> The Sunny Island is not going anywhere, in fact there are some great changes 
> coming soon.
>  
> SMA America, LLC
> Steve Jefferson
> Service Line Supervisor
> 3925 Atherton Ave
> Rocklin, CA 95765 - 3714
> U.S.A.
> Tel:  +1 916 625 3185 (direct)
> Fax: +1 916 625 0871
> Mobile: +1 916 622 4253
> Email: steve.jeffer...@sma-america.com
> www.SMA-America.com
>  
> 
>  
> This email and any attachments thereto may contain SMA America, LLC 
> confidential, privileged and private material for the sole use of the 
> intended recipient. Any review, copying, or distribution of this email (or 
> any attachments thereto) by others is strictly prohibited. If you are not the 
> intended recipient, please contact the sender immediately and permanently 
> delete the original and any copies of this email and any attachments thereto. 
> Thank you.
>  
>  
> From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On 
> Behalf Of Jay
> Sent: Wednesday, July 08, 2015 5:14 PM
> To: RE-wrenches
> Subject: Re: [RE-wrenches] SMA Sunny Island Sizing
>  
> Out of curiosity what is the design question?  
>  
> And I'd heard rumors that SMA was dropping the SI in the USA.   
>  
> Know anyone going to intersolar?  I bet there are Sma folks there
>  
> Jay
> 
> Sent from my iPhone
> 
> On Jul 8, 2015, at 4:32 PM, Jeremy Rodriguez  wrote:
> 
> Still no luck with SMA. 
> I did have one call back and waited for an email, with no avail. I have since 
> sent numerous emails to people mentioned on this list. 
> I hope the support after the sale is better! Not sure if I should even be 
> putting this on the wrenches list or not. I know it doesn't apply to working 
> in the field, but.
> 
> Jeremy Rodriguez 
> All Solar, Inc.
> 1463 M
> Penrose Colorado 81240
>  
> Sent by Jeremy's iPhone. Sorry for typos and shorthand!
> 
> On Jun 25, 2015, at 4:07 PM, Tump  wrote:
> 
> While they recently have down sized their staff I find this surprising. I 
> have CCed an engineer and someone you can Btch slap.. enjoy Greg! TUMP
> Contact me off list if you still have a problem I do SI/SB installs
> On Jun 25, 2015, at 9:00 AM, Jeremy Rodriguez wrote:
>  
> 
> Hello
> So far I've been unsuccessful in getting SMA to return a call 
> Does anyone have a direct line to one of their design engineers?  
> •Off grid SI/SB 3Phase 
> Help.
> 
> Jeremy Rodriguez 
> Solar Installation And Design Expert 
> All Solar, Inc.
> 1463 M
> Penrose Colorado 81240
> 
> Sent by Jeremy's iPhone. Sorry for typos and shorthand!
> ___
> List sponsored by Redwood Alliance
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>  
> t...@swnl.net   www.SWNL.net
> Solarwinds Northernlights   
>Serving Mid Coast Maine & Northern California
>  207-832-7574   Cl. 610-517-8401  
> 
>   Blair "TUMP" May
>  MAINE'S CHARTER 
>   NABCEP"Certified PV Installer" 
>
>     MAINE'S CHARTER 
>   Trace Xantrex "

Re: [RE-wrenches] SMA Sunny Island Sizing

2015-07-13 Thread Glenn Burt
I remember this promise 3-4 years ago – the 240VAC version was coming ‘real 
soon now’…

 

From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of Jeff Clearwater
Sent: Monday, July 13, 2015 12:55 PM
To: RE-wrenches
Cc: RE-wrenches
Subject: Re: [RE-wrenches] SMA Sunny Island Sizing

 

Yes Christopher - well actually we want to hear its coming in Split Phase 
120/240 VAC. !


Sent from my iPhone


On Jul 13, 2015, at 8:12 AM, "Chris Schaefer"  wrote:

All we want to hear from SMA on the SI is it is coming as a 240Vac unitJ

 

Christopher

Chris Schaefer’s

  

Tel/Fax 585-229-2083 or Cell 585-748-1870  

 5115 South Hill Road ~ Canandaigua New York 14424

www.solarandwindfx.com ~ E-mail: ch...@solarandwindfx.com














 

 

 

 

 

 

Thomas Jefferson, the author of our great Constitution, once said, "democracy" 
will cease to exist when you take away from those who are willing to work and 
give to those who would not."

 

From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of Steve Jefferson
Sent: Monday, 13 July, 2015 10:59
To: RE-wrenches
Subject: Re: [RE-wrenches] SMA Sunny Island Sizing

 

The Sunny Island is not going anywhere, in fact there are some great changes 
coming soon.

 

SMA America, LLC

Steve Jefferson

Service Line Supervisor

3925 Atherton Ave

Rocklin, CA 95765 - 3714

U.S.A.

Tel:  +1 916 625 3185 (direct)

Fax: +1 916 625 0871

Mobile: +1 916 622 4253

Email:  <mailto:steve.jeffer...@sma-america.com> steve.jeffer...@sma-america.com

 <http://www.sma-america.com/> www.SMA-America.com

 

 <http://www.youtube.com/watch?v=yQWzPuyqhzo&feature=youtu.be> 

 

This email and any attachments thereto may contain SMA America, LLC 
confidential, privileged and private material for the sole use of the intended 
recipient. Any review, copying, or distribution of this email (or any 
attachments thereto) by others is strictly prohibited. If you are not the 
intended recipient, please contact the sender immediately and permanently 
delete the original and any copies of this email and any attachments thereto. 
Thank you.

 

 

From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of Jay
Sent: Wednesday, July 08, 2015 5:14 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] SMA Sunny Island Sizing

 

Out of curiosity what is the design question?  

 

And I'd heard rumors that SMA was dropping the SI in the USA.   

 

Know anyone going to intersolar?  I bet there are Sma folks there

 

Jay

Sent from my iPhone


On Jul 8, 2015, at 4:32 PM, Jeremy Rodriguez  wrote:

Still no luck with SMA. 

I did have one call back and waited for an email, with no avail. I have since 
sent numerous emails to people mentioned on this list. 

I hope the support after the sale is better! Not sure if I should even be 
putting this on the wrenches list or not. I know it doesn't apply to working in 
the field, but.

Jeremy Rodriguez 

All Solar, Inc.

1463 M

Penrose Colorado 81240

 

Sent by Jeremy's iPhone. Sorry for typos and shorthand!


On Jun 25, 2015, at 4:07 PM, Tump  wrote:

While they recently have down sized their staff I find this surprising. I have 
CCed an engineer and someone you can Btch slap.. enjoy Greg! TUMP

Contact me off list if you still have a problem I do SI/SB installs

On Jun 25, 2015, at 9:00 AM, Jeremy Rodriguez wrote:

 

Hello
So far I've been unsuccessful in getting SMA to return a call 
Does anyone have a direct line to one of their design engineers?  
•Off grid SI/SB 3Phase 
Help.

Jeremy Rodriguez 
Solar Installation And Design Expert 
All Solar, Inc.
1463 M
Penrose Colorado 81240

Sent by Jeremy's iPhone. Sorry for typos and shorthand!
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Solarwinds Northernlights   

   Serving Mid Coast Maine & Northern California
 207-832-7574   Cl. 610-517-8401
  

  Blair "TUMP" May

 

Re: [RE-wrenches] SMA Sunny Island Sizing

2015-07-13 Thread markf
So when these great changes come out, we have to call a distributor to
learn about them?

> The Sunny Island is not going anywhere, in fact there are some great
> changes coming soon.
>
> SMA America, LLC
> Steve Jefferson
> Service Line Supervisor
> 3925 Atherton Ave
> Rocklin, CA 95765 - 3714
> U.S.A.
> Tel:  +1 916 625 3185 (direct)
> Fax: +1 916 625 0871
> Mobile: +1 916 622 4253
> Email:
> steve.jeffer...@sma-america.com<mailto:steve.jeffer...@sma-america.com>
> www.SMA-America.com<http://www.sma-america.com/>
>
> [cid:image001.png@01CF1CFA.FE18BEB0]<http://www.youtube.com/watch?v=yQWzPuyqhzo&feature=youtu.be>
>
> This email and any attachments thereto may contain SMA America, LLC
> confidential, privileged and private material for the sole use of the
> intended recipient. Any review, copying, or distribution of this email (or
> any attachments thereto) by others is strictly prohibited. If you are not
> the intended recipient, please contact the sender immediately and
> permanently delete the original and any copies of this email and any
> attachments thereto. Thank you.
>
>
> From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On
> Behalf Of Jay
> Sent: Wednesday, July 08, 2015 5:14 PM
> To: RE-wrenches
> Subject: Re: [RE-wrenches] SMA Sunny Island Sizing
>
> Out of curiosity what is the design question?
>
> And I'd heard rumors that SMA was dropping the SI in the USA.
>
> Know anyone going to intersolar?  I bet there are Sma folks there
>
> Jay
>
> Sent from my iPhone
>
> On Jul 8, 2015, at 4:32 PM, Jeremy Rodriguez
> mailto:allsolarjer...@msn.com>> wrote:
> Still no luck with SMA.
> I did have one call back and waited for an email, with no avail. I have
> since sent numerous emails to people mentioned on this list.
> I hope the support after the sale is better! Not sure if I should even be
> putting this on the wrenches list or not. I know it doesn't apply to
> working in the field, but.
>
> Jeremy Rodriguez
> All Solar, Inc.
> 1463 M
> Penrose Colorado 81240
>
> Sent by Jeremy's iPhone. Sorry for typos and shorthand!
>
> On Jun 25, 2015, at 4:07 PM, Tump mailto:t...@swnl.net>>
> wrote:
> While they recently have down sized their staff I find this surprising. I
> have CCed an engineer and someone you can Btch slap.. enjoy Greg!
> TUMP
> Contact me off list if you still have a problem I do SI/SB installs
> On Jun 25, 2015, at 9:00 AM, Jeremy Rodriguez wrote:
>
>
> Hello
> So far I've been unsuccessful in getting SMA to return a call
> Does anyone have a direct line to one of their design engineers?
> •Off grid SI/SB 3Phase
> Help.
>
> Jeremy Rodriguez
> Solar Installation And Design Expert
> All Solar, Inc.
> 1463 M
> Penrose Colorado 81240
>
> Sent by Jeremy's iPhone. Sorry for typos and shorthand!
> ___
> List sponsored by Redwood Alliance
>
> List Address:
> RE-wrenches@lists.re-wrenches.org<mailto:RE-wrenches@lists.re-wrenches.org>
>
> Change listserver email address & settings:
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>
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>
> t...@swnl.netmailto:t...@swnl.net%22%20%5Co%20%22blocked::mailto:t...@swnl.net>
>
> www.SWNL.nethttp://www.swnl.net/%22%20%5Co%20%22blocked::http://www.swnl.net/>
> Solarwinds Northernlights
>Serving Mid Coast Maine & Northern California
>  207-832-7574   Cl. 610-517-8401
>   Blair "TUMP" May
>
>  MAINE'S CHARTER 
>   NABCEP"Certified PV Installer"
>
>     MAINE'S CHARTER 
>   Trace Xantrex "Certified" Dealer / Installer"
>
>
>
> ___
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Re: [RE-wrenches] SMA Sunny Island Sizing

2015-07-13 Thread Steve Jefferson
Let's not be dramatic.

Of course our marketing and sales team will feature new products when they are 
coming to market.

Thanks 

SMA America, LLC
Steve Jefferson
Contact Center Supervisor
3925 Atherton Ave
Rocklin, CA 95765 - 3714
U.S.A.
Tel:  +1 916 625 3185 (direct)
Fax: +1 916 625 0871
Mobile: +1 916 622 4253
Email: steve.jeffer...@sma-america.com
www.SMA-America.com


 
This email and any attachments thereto may contain SMA America, LLC 
confidential, privileged and private material for the sole use of the intended 
recipient. Any review, copying, or distribution of this email (or any 
attachments thereto) by others is strictly prohibited. If you are not the 
intended recipient, please contact the sender immediately and permanently 
delete the original and any copies of this email and any attachments thereto. 
Thank you.


-Original Message-
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of ma...@berkeleysolar.com
Sent: Monday, July 13, 2015 12:09 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] SMA Sunny Island Sizing

So when these great changes come out, we have to call a distributor to learn 
about them?

> The Sunny Island is not going anywhere, in fact there are some great 
> changes coming soon.
>
> SMA America, LLC
> Steve Jefferson
> Service Line Supervisor
> 3925 Atherton Ave
> Rocklin, CA 95765 - 3714
> U.S.A.
> Tel:  +1 916 625 3185 (direct)
> Fax: +1 916 625 0871
> Mobile: +1 916 622 4253
> Email:
> steve.jeffer...@sma-america.com<mailto:steve.jeffer...@sma-america.com
> > www.SMA-America.com<http://www.sma-america.com/>
>
> [cid:image001.png@01CF1CFA.FE18BEB0]<http://www.youtube.com/watch?v=yQ
> WzPuyqhzo&feature=youtu.be>
>
> This email and any attachments thereto may contain SMA America, LLC 
> confidential, privileged and private material for the sole use of the 
> intended recipient. Any review, copying, or distribution of this email 
> (or any attachments thereto) by others is strictly prohibited. If you 
> are not the intended recipient, please contact the sender immediately 
> and permanently delete the original and any copies of this email and 
> any attachments thereto. Thank you.
>
>
> From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] 
> On Behalf Of Jay
> Sent: Wednesday, July 08, 2015 5:14 PM
> To: RE-wrenches
> Subject: Re: [RE-wrenches] SMA Sunny Island Sizing
>
> Out of curiosity what is the design question?
>
> And I'd heard rumors that SMA was dropping the SI in the USA.
>
> Know anyone going to intersolar?  I bet there are Sma folks there
>
> Jay
>
> Sent from my iPhone
>
> On Jul 8, 2015, at 4:32 PM, Jeremy Rodriguez 
> mailto:allsolarjer...@msn.com>> wrote:
> Still no luck with SMA.
> I did have one call back and waited for an email, with no avail. I 
> have since sent numerous emails to people mentioned on this list.
> I hope the support after the sale is better! Not sure if I should even 
> be putting this on the wrenches list or not. I know it doesn't apply 
> to working in the field, but.
>
> Jeremy Rodriguez
> All Solar, Inc.
> 1463 M
> Penrose Colorado 81240
>
> Sent by Jeremy's iPhone. Sorry for typos and shorthand!
>
> On Jun 25, 2015, at 4:07 PM, Tump 
> mailto:t...@swnl.net>>
> wrote:
> While they recently have down sized their staff I find this 
> surprising. I have CCed an engineer and someone you can Btch slap.. enjoy 
> Greg!
> TUMP
> Contact me off list if you still have a problem I do SI/SB installs On 
> Jun 25, 2015, at 9:00 AM, Jeremy Rodriguez wrote:
>
>
> Hello
> So far I've been unsuccessful in getting SMA to return a call Does 
> anyone have a direct line to one of their design engineers?
> •Off grid SI/SB 3Phase
> Help.
>
> Jeremy Rodriguez
> Solar Installation And Design Expert
> All Solar, Inc.
> 1463 M
> Penrose Colorado 81240
>
> Sent by Jeremy's iPhone. Sorry for typos and shorthand!
> ___
> List sponsored by Redwood Alliance
>
> List Address:
> RE-wrenches@lists.re-wrenches.org<mailto:re-wrenc...@lists.re-wrenches
> .org>
>
> Change listserver email address & settings:
> http://lists.re-wrenches.org/options.cgi/re-wrenches-re-wrenches.org
>
> List-Archive:
> http://www.mail-archive.com/re-wrenches@lists.re-wrenches.org/maillist
> .html
>
> List rules & etiquette:
> www.re-wrenches.org/etiquette.htm<http://www.re-wrenches.org/etiquette
> .htm>
>
> Check out or update participant bios:
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>
> t...@swnl.netmailto:t...@swnl.net%22%20%5Co%20%22blocked::ma
> 

Re: [RE-wrenches] SMA Sunny Island Sizing

2015-07-13 Thread Bill Loesch


Steve,

"Let's not be dramatic."(?)  Three messages on the same subject in three 
minutes? Please, please, "Let's not be dramatic." I'm glad your multiple 
posts slipped by the Moderator, it shows your foresight, planning and 
motivation.
If this newsgroup is going to assist fellow wrenches, then I must ask, 
"Why, out of all the products that SMA manufactures/supports has the 
Sunny Boy design assistance fell out of disfavor? That info might be 
more relevant than your other responses and why the RE-_wrenches_ is 
open to manufacturers.


Respectfully,

Bill Loesch
Solar 1 - Saint Louis Solar
314 631 1094

On 13-Jul-15 2:17 PM, Steve Jefferson wrote:

Let's not be dramatic.

Of course our marketing and sales team will feature new products when they are 
coming to market.

Thanks

SMA America, LLC
Steve Jefferson
Contact Center Supervisor
3925 Atherton Ave
Rocklin, CA 95765 - 3714
U.S.A.
Tel:  +1 916 625 3185 (direct)
Fax: +1 916 625 0871
Mobile: +1 916 622 4253
Email: steve.jeffer...@sma-america.com
www.SMA-America.com


  
This email and any attachments thereto may contain SMA America, LLC confidential, privileged and private material for the sole use of the intended recipient. Any review, copying, or distribution of this email (or any attachments thereto) by others is strictly prohibited. If you are not the intended recipient, please contact the sender immediately and permanently delete the original and any copies of this email and any attachments thereto. Thank you.



-Original Message-
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of ma...@berkeleysolar.com
Sent: Monday, July 13, 2015 12:09 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] SMA Sunny Island Sizing

So when these great changes come out, we have to call a distributor to learn 
about them?


The Sunny Island is not going anywhere, in fact there are some great
changes coming soon.

SMA America, LLC
Steve Jefferson
Service Line Supervisor
3925 Atherton Ave
Rocklin, CA 95765 - 3714
U.S.A.
Tel:  +1 916 625 3185 (direct)
Fax: +1 916 625 0871
Mobile: +1 916 622 4253
Email:
steve.jeffer...@sma-america.com<mailto:steve.jeffer...@sma-america.com

www.SMA-America.com<http://www.sma-america.com/>

[cid:image001.png@01CF1CFA.FE18BEB0]<http://www.youtube.com/watch?v=yQ
WzPuyqhzo&feature=youtu.be>

This email and any attachments thereto may contain SMA America, LLC
confidential, privileged and private material for the sole use of the
intended recipient. Any review, copying, or distribution of this email
(or any attachments thereto) by others is strictly prohibited. If you
are not the intended recipient, please contact the sender immediately
and permanently delete the original and any copies of this email and
any attachments thereto. Thank you.


From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org]
On Behalf Of Jay
Sent: Wednesday, July 08, 2015 5:14 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] SMA Sunny Island Sizing

Out of curiosity what is the design question?

And I'd heard rumors that SMA was dropping the SI in the USA.

Know anyone going to intersolar?  I bet there are Sma folks there

Jay

Sent from my iPhone

On Jul 8, 2015, at 4:32 PM, Jeremy Rodriguez
mailto:allsolarjer...@msn.com>> wrote:
Still no luck with SMA.
I did have one call back and waited for an email, with no avail. I
have since sent numerous emails to people mentioned on this list.
I hope the support after the sale is better! Not sure if I should even
be putting this on the wrenches list or not. I know it doesn't apply
to working in the field, but.

Jeremy Rodriguez
All Solar, Inc.
1463 M
Penrose Colorado 81240

Sent by Jeremy's iPhone. Sorry for typos and shorthand!

On Jun 25, 2015, at 4:07 PM, Tump
mailto:t...@swnl.net>>
wrote:
While they recently have down sized their staff I find this
surprising. I have CCed an engineer and someone you can Btch slap.. enjoy 
Greg!
TUMP
Contact me off list if you still have a problem I do SI/SB installs On
Jun 25, 2015, at 9:00 AM, Jeremy Rodriguez wrote:


Hello
So far I've been unsuccessful in getting SMA to return a call Does
anyone have a direct line to one of their design engineers?
•Off grid SI/SB 3Phase
Help.

Jeremy Rodriguez
Solar Installation And Design Expert
All Solar, Inc.
1463 M
Penrose Colorado 81240

Sent by Jeremy's iPhone. Sorry for typos and shorthand!
___
List sponsored by Redwood Alliance

List Address:
RE-wrenches@lists.re-wrenches.org<mailto:re-wrenc...@lists.re-wrenches
.org>

Change listserver email address & settings:
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.htm>

Che

Re: [RE-wrenches] SMA Sunny Island Sizing

2015-07-13 Thread Bill Loesch
Sunny Boy design assistance should have been Sunny Island design 
assistance. Sorry for the typo.


Bill Loesch
Solar 1 - Saint Louis Solar
314 631 1094

On 13-Jul-15 8:51 PM, Bill Loesch wrote:


Steve,

"Let's not be dramatic."(?)  Three messages on the same subject in 
three minutes? Please, please, "Let's not be dramatic." I'm glad your 
multiple posts slipped by the Moderator, it shows your foresight, 
planning and motivation.
If this newsgroup is going to assist fellow wrenches, then I must ask, 
"Why, out of all the products that SMA manufactures/supports has the 
Sunny Boy design assistance fell out of disfavor? That info might be 
more relevant than your other responses and why the RE-_wrenches_ is 
open to manufacturers.


Respectfully,
Bill Loesch
Solar 1 - Saint Louis Solar
314 631 1094
On 13-Jul-15 2:17 PM, Steve Jefferson wrote:

Let's not be dramatic.

Of course our marketing and sales team will feature new products when they are 
coming to market.

Thanks

SMA America, LLC
Steve Jefferson
Contact Center Supervisor
3925 Atherton Ave
Rocklin, CA 95765 - 3714
U.S.A.
Tel:  +1 916 625 3185 (direct)
Fax: +1 916 625 0871
Mobile: +1 916 622 4253
Email:steve.jeffer...@sma-america.com
www.SMA-America.com


  
This email and any attachments thereto may contain SMA America, LLC confidential, privileged and private material for the sole use of the intended recipient. Any review, copying, or distribution of this email (or any attachments thereto) by others is strictly prohibited. If you are not the intended recipient, please contact the sender immediately and permanently delete the original and any copies of this email and any attachments thereto. Thank you.



-Original Message-
From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
ofma...@berkeleysolar.com
Sent: Monday, July 13, 2015 12:09 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] SMA Sunny Island Sizing

So when these great changes come out, we have to call a distributor to learn 
about them?


The Sunny Island is not going anywhere, in fact there are some great
changes coming soon.

SMA America, LLC
Steve Jefferson
Service Line Supervisor
3925 Atherton Ave
Rocklin, CA 95765 - 3714
U.S.A.
Tel:  +1 916 625 3185 (direct)
Fax: +1 916 625 0871
Mobile: +1 916 622 4253
Email:
steve.jeffer...@sma-america.com<mailto:steve.jeffer...@sma-america.com

www.SMA-America.com<http://www.sma-america.com/>

[cid:image001.png@01CF1CFA.FE18BEB0]<http://www.youtube.com/watch?v=yQ
WzPuyqhzo&feature=youtu.be>

This email and any attachments thereto may contain SMA America, LLC
confidential, privileged and private material for the sole use of the
intended recipient. Any review, copying, or distribution of this email
(or any attachments thereto) by others is strictly prohibited. If you
are not the intended recipient, please contact the sender immediately
and permanently delete the original and any copies of this email and
any attachments thereto. Thank you.


From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org]
On Behalf Of Jay
Sent: Wednesday, July 08, 2015 5:14 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] SMA Sunny Island Sizing

Out of curiosity what is the design question?

And I'd heard rumors that SMA was dropping the SI in the USA.

Know anyone going to intersolar?  I bet there are Sma folks there

Jay

Sent from my iPhone

On Jul 8, 2015, at 4:32 PM, Jeremy Rodriguez
mailto:allsolarjer...@msn.com>> wrote:
Still no luck with SMA.
I did have one call back and waited for an email, with no avail. I
have since sent numerous emails to people mentioned on this list.
I hope the support after the sale is better! Not sure if I should even
be putting this on the wrenches list or not. I know it doesn't apply
to working in the field, but.

Jeremy Rodriguez
All Solar, Inc.
1463 M
Penrose Colorado 81240

Sent by Jeremy's iPhone. Sorry for typos and shorthand!

On Jun 25, 2015, at 4:07 PM, Tump
mailto:t...@swnl.net>>
wrote:
While they recently have down sized their staff I find this
surprising. I have CCed an engineer and someone you can Btch slap.. enjoy 
Greg!
TUMP
Contact me off list if you still have a problem I do SI/SB installs On
Jun 25, 2015, at 9:00 AM, Jeremy Rodriguez wrote:


Hello
So far I've been unsuccessful in getting SMA to return a call Does
anyone have a direct line to one of their design engineers?
•Off grid SI/SB 3Phase
Help.

Jeremy Rodriguez
Solar Installation And Design Expert
All Solar, Inc.
1463 M
Penrose Colorado 81240

Sent by Jeremy's iPhone. Sorry for typos and shorthand!
___
List sponsored by Redwood Alliance

List Address:
RE-wrenches@lists.re-wrenches.org<mailto:re-wrenc...@lists.re-wrenches
.org>

Change listserver email address & settings:
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List-Archiv

Re: [RE-wrenches] SMA Sunny Island Sizing

2015-07-15 Thread Tump
I must concur w/ Bill, this is somewhat troubling to me as well. THE ONE thing 
that has kept me using the SMA product line WAS the access to quality products 
and personnel that has always been supportive with not only design questions 
but trouble shooting and prompt compensaited component swap out in a warrantee 
situation.
This industry has ALWAYS been plagued w/ vapor ware, products looming on the 
horizon and over stated product performance that we as installers and the folks 
who are contributing to the bottom line of the manus have to rectify and 
explain to our clients that we were sold a bill of goods that the manus are not 
able to deliver. This is just the products not to mention the musical chair 
scenario for personnel that also seems to plague this industry.. most 
reciently & NOT only, Greg Smith & quite a few other valuable & enthusiastic 
former SMA persons recently let go! oh and lets not forget Sandra Herrera 
formerly of Xantrex. Were these folks let go or leave due to their frustration 
caused by lack of corporate responses to the problems with their products in 
industry? 
Can you say; SI inverters that have yet to see the light of day or the battery 
over charging firmware of the Connex series, in the AC coupled mode!. that 
has yet to be discussed on this list.
NO it is quite easy for persons "not to be dramatic", who get a pay check 
despite vapor ware or the inability of quality design and service persons to 
help those of us paying their salary. 
Tump
On Jul 13, 2015, at 9:51 PM, Bill Loesch wrote:

> 
> Steve,
> 
> "Let's not be dramatic."(?)  Three messages on the same subject in three 
> minutes? Please, please, "Let's not be dramatic." I'm glad your multiple 
> posts slipped by the Moderator, it shows your foresight, planning and 
> motivation.
> If this newsgroup is going to assist fellow wrenches, then I must ask, "Why, 
> out of all the products that SMA manufactures/supports has the Sunny Boy 
> design assistance fell out of disfavor? That info might be more relevant than 
> your other responses and why the RE-wrenches is open to manufacturers. 
> 
> Respectfully,
> Bill Loesch
> Solar 1 - Saint Louis Solar
> 314 631 1094
> On 13-Jul-15 2:17 PM, Steve Jefferson wrote:
>> Let's not be dramatic.
>> 
>> Of course our marketing and sales team will feature new products when they 
>> are coming to market.
>> 
>> Thanks 
>> 
>> SMA America, LLC
>> Steve Jefferson
>> Contact Center Supervisor
>> 3925 Atherton Ave
>> Rocklin, CA 95765 - 3714
>> U.S.A.
>> Tel:  +1 916 625 3185 (direct)
>> Fax: +1 916 625 0871
>> Mobile: +1 916 622 4253
>> Email: steve.jeffer...@sma-america.com
>> www.SMA-America.com
>> 
>> 
>>  
>> This email and any attachments thereto may contain SMA America, LLC 
>> confidential, privileged and private material for the sole use of the 
>> intended recipient. Any review, copying, or distribution of this email (or 
>> any attachments thereto) by others is strictly prohibited. If you are not 
>> the intended recipient, please contact the sender immediately and 
>> permanently delete the original and any copies of this email and any 
>> attachments thereto. Thank you.
>> 
>> 
>> -Original Message-
>> From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On 
>> Behalf Of ma...@berkeleysolar.com
>> Sent: Monday, July 13, 2015 12:09 PM
>> To: RE-wrenches
>> Subject: Re: [RE-wrenches] SMA Sunny Island Sizing
>> 
>> So when these great changes come out, we have to call a distributor to learn 
>> about them?
>> 
>>> The Sunny Island is not going anywhere, in fact there are some great 
>>> changes coming soon.
>>> 
>>> SMA America, LLC
>>> Steve Jefferson
>>> Service Line Supervisor
>>> 3925 Atherton Ave
>>> Rocklin, CA 95765 - 3714
>>> U.S.A.
>>> Tel:  +1 916 625 3185 (direct)
>>> Fax: +1 916 625 0871
>>> Mobile: +1 916 622 4253
>>> Email:
>>> steve.jeffer...@sma-america.com<mailto:steve.jeffer...@sma-america.com
>>>> www.SMA-America.com<http://www.sma-america.com/>
>>> [cid:image001.png@01CF1CFA.FE18BEB0]<http://www.youtube.com/watch?v=yQ
>>> WzPuyqhzo&feature=youtu.be>
>>> 
>>> This email and any attachments thereto may contain SMA America, LLC 
>>> confidential, privileged and private material for the sole use of the 
>>> intended recipient. Any review, copying, or distribution of this email 
>>> (or any attachments thereto) by others is strictly prohibite

Re: [RE-wrenches] SMA Sunny Island Sizing

2015-07-16 Thread Steve Jefferson
You know, I think I mis-spoke about not offering design support.

We do offer design support, and it is called the SMA Off-Grid Configurator 
(much like the Sunny Design Tool).
There is both a free and a paid version.
Found here: 
http://www.sma-america.com/products/planning-software/sma-off-grid-configurator.html

If you have questions about this support tool, or anything else. Please contact 
me off-list.

Thanks

SMA America, LLC
Steve Jefferson
Service Line Supervisor
3925 Atherton Ave
Rocklin, CA 95765 - 3714
U.S.A.
Tel:  +1 916 625 3185 (direct)
Fax: +1 916 625 0871
Mobile: +1 916 622 4253
Email: steve.jeffer...@sma-america.com<mailto:steve.jeffer...@sma-america.com>
www.SMA-America.com<http://www.sma-america.com/>

[cid:image001.png@01CF1CFA.FE18BEB0]<http://www.youtube.com/watch?v=yQWzPuyqhzo&feature=youtu.be>

This email and any attachments thereto may contain SMA America, LLC 
confidential, privileged and private material for the sole use of the intended 
recipient. Any review, copying, or distribution of this email (or any 
attachments thereto) by others is strictly prohibited. If you are not the 
intended recipient, please contact the sender immediately and permanently 
delete the original and any copies of this email and any attachments thereto. 
Thank you.


From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of Tump
Sent: Wednesday, July 15, 2015 9:12 AM
To: RE-wrenches
Subject: Re: [RE-wrenches] SMA Sunny Island Sizing

I must concur w/ Bill, this is somewhat troubling to me as well. THE ONE thing 
that has kept me using the SMA product line WAS the access to quality products 
and personnel that has always been supportive with not only design questions 
but trouble shooting and prompt compensaited component swap out in a warrantee 
situation.
This industry has ALWAYS been plagued w/ vapor ware, products looming on the 
horizon and over stated product performance that we as installers and the folks 
who are contributing to the bottom line of the manus have to rectify and 
explain to our clients that we were sold a bill of goods that the manus are not 
able to deliver. This is just the products not to mention the musical chair 
scenario for personnel that also seems to plague this industry.. most 
reciently & NOT only, Greg Smith & quite a few other valuable & enthusiastic 
former SMA persons recently let go! oh and lets not forget Sandra Herrera 
formerly of Xantrex. Were these folks let go or leave due to their frustration 
caused by lack of corporate responses to the problems with their products in 
industry?
Can you say; SI inverters that have yet to see the light of day or the battery 
over charging firmware of the Connex series, in the AC coupled mode!. that 
has yet to be discussed on this list.
NO it is quite easy for persons "not to be dramatic", who get a pay check 
despite vapor ware or the inability of quality design and service persons to 
help those of us paying their salary.
Tump
On Jul 13, 2015, at 9:51 PM, Bill Loesch wrote:



Steve,

"Let's not be dramatic."(?)  Three messages on the same subject in three 
minutes? Please, please, "Let's not be dramatic." I'm glad your multiple posts 
slipped by the Moderator, it shows your foresight, planning and motivation.
If this newsgroup is going to assist fellow wrenches, then I must ask, "Why, 
out of all the products that SMA manufactures/supports has the Sunny Boy design 
assistance fell out of disfavor? That info might be more relevant than your 
other responses and why the RE-wrenches is open to manufacturers.

Respectfully,


Bill Loesch

Solar 1 - Saint Louis Solar

314 631 1094
On 13-Jul-15 2:17 PM, Steve Jefferson wrote:

Let's not be dramatic.



Of course our marketing and sales team will feature new products when they are 
coming to market.



Thanks



SMA America, LLC

Steve Jefferson

Contact Center Supervisor

3925 Atherton Ave

Rocklin, CA 95765 - 3714

U.S.A.

Tel:  +1 916 625 3185 (direct)

Fax: +1 916 625 0871

Mobile: +1 916 622 4253

Email: steve.jeffer...@sma-america.com<mailto:steve.jeffer...@sma-america.com>

www.SMA-America.com<http://www.SMA-America.com/>







This email and any attachments thereto may contain SMA America, LLC 
confidential, privileged and private material for the sole use of the intended 
recipient. Any review, copying, or distribution of this email (or any 
attachments thereto) by others is strictly prohibited. If you are not the 
intended recipient, please contact the sender immediately and permanently 
delete the original and any copies of this email and any attachments thereto. 
Thank you.





-Original Message-

From: RE-wrenches [mailto:re-wrenches-boun...@lists.re-wrenches.org] On Behalf 
Of ma...@berkeleysolar.com<mailto:ma...@berkeleysolar.com>

Sent: Monday, July 13, 2015 12:09 PM

To: RE-wrenches

Subject: Re: [RE-wrench