Re: [Ring] No audio on trunk calls after update asterisk 13
> Hi Guillaume, > > On 29.03.2016 22:56, Guillaume Roguez wrote: >>> I've just updated my asterisk PBX to version 13. Used the exact same >>> configuration as with asterisk 11 and the 'regular' aka non-soft phones all >>> work fine (couple of snoms, different models). Only my ring soft-phone >>> doesn't >>> play audio on trunk calls any more after the update. Internal calls are >>> fine. >>> I've reverted back to asterisk 11 for now, but does anyone have an idea >>> where to >>> start debugging in this case? >>> >> >> Two ways: >> - from asterisk itself: go to asterisk console and enable sip debug logs to >> see >> what's happening when calling with Ring. >> - from Ring: take a look to your syslog messages and find dring debug line >> when >> it output SIP sdp. Check what's kind of audio codec choosen after >> negotiation. >> >> Another idea: >> If your server acts like RTP stream proxy, check that nothing (port range?) >> is >> blocked: you can use the wireshark application on both ends for that. > > It's fixed after I added the 't' option to the dial command. It's only an > issue > with ring (I double and triple checked) so I don't really understand what's > going on. > Anyway, working now :) Thanks for the report, we're going to add that in our bug tracker Tuleap to see if we can reproduce the problem in our lab. Note: as you, I don't see why 't' option help to fix your issue... https://wiki.asterisk.org/wiki/display/AST/Asterisk+11+Application_Dial -guillaume ___ Ring mailing list Ring@lists.savoirfairelinux.net https://lists.savoirfairelinux.net/mailman/listinfo/ring
Re: [Ring] No audio on trunk calls after update asterisk 13
Hi Guillaume, On 29.03.2016 22:56, Guillaume Roguez wrote: >> I've just updated my asterisk PBX to version 13. Used the exact same >> configuration as with asterisk 11 and the 'regular' aka non-soft phones all >> work fine (couple of snoms, different models). Only my ring soft-phone >> doesn't >> play audio on trunk calls any more after the update. Internal calls are fine. >> I've reverted back to asterisk 11 for now, but does anyone have an idea >> where to >> start debugging in this case? >> > > Two ways: > - from asterisk itself: go to asterisk console and enable sip debug logs to > see what's happening when calling with Ring. > - from Ring: take a look to your syslog messages and find dring debug line > when it output SIP sdp. Check what's kind of audio codec choosen after > negotiation. > > Another idea: > If your server acts like RTP stream proxy, check that nothing (port range?) > is blocked: you can use the wireshark application on both ends for that. It's fixed after I added the 't' option to the dial command. It's only an issue with ring (I double and triple checked) so I don't really understand what's going on. Anyway, working now :) Cheers! ___ Ring mailing list Ring@lists.savoirfairelinux.net https://lists.savoirfairelinux.net/mailman/listinfo/ring
Re: [Ring] No audio on trunk calls after update asterisk 13
> Hi all, Hi Clayton. > > I've just updated my asterisk PBX to version 13. Used the exact same > configuration as with asterisk 11 and the 'regular' aka non-soft phones all > work fine (couple of snoms, different models). Only my ring soft-phone doesn't > play audio on trunk calls any more after the update. Internal calls are fine. > I've reverted back to asterisk 11 for now, but does anyone have an idea where > to > start debugging in this case? > Two ways: - from asterisk itself: go to asterisk console and enable sip debug logs to see what's happening when calling with Ring. - from Ring: take a look to your syslog messages and find dring debug line when it output SIP sdp. Check what's kind of audio codec choosen after negotiation. Another idea: If your server acts like RTP stream proxy, check that nothing (port range?) is blocked: you can use the wireshark application on both ends for that. > Cheers! You welcome, -- Guillaume Roguez | Senior Free Software Consultant Ring Development Project Director Savoir-faire Linux 7275 Saint Urbain Bureau 200 Montréal, QC, H2R 2Y5 ___ Ring mailing list Ring@lists.savoirfairelinux.net https://lists.savoirfairelinux.net/mailman/listinfo/ring
