Re: [atlas] Probe status / self-help

2016-04-20 Thread Hank Nussbacher
On 20/04/2016 15:32, Robert Kisteleki wrote:
> Dear All,
>
> Today we released a new feature intended to help the probe hosts detecting,
> understanding and fixing various issued related to probes.
>
> You should be able to see a new "Status" tab on your probe page. This is
> where we explain various conditions, such as USB problems, non-working IPv6
> or DNS resolutions quirks.
>
> Please note that this bit is in early stages (officially labeled as beta).
> We believe it works in general, however for now it only explains various
> system tags that mark error conditions. It will have more features in the
> future. It is also intended to be a place where we can add features that
> explain, for example, "your probe behaves differently than the rest" or
> "path MTU issues detected" or such.
>
> We think this will be a useful feature to hosts. Let us know if you have
> specific suggestions for improvement.
>
> Regards,
> Robert Kisteleki
> RIPE NCC
>
>

It would be nice if not only the probe owner but other users would be
able to view this tab in order to help the users with problematic probes
fix their issues.

Thanks,
Hank



Re: [atlas] Probe status / self-help

2016-04-20 Thread Colin Johnston
seems to work ok for me,
would bee good to get a status history maybe from sos logs ?

Colin

> On 20 Apr 2016, at 13:32, Robert Kisteleki  wrote:
> 
> Dear All,
> 
> Today we released a new feature intended to help the probe hosts detecting,
> understanding and fixing various issued related to probes.
> 
> You should be able to see a new "Status" tab on your probe page. This is
> where we explain various conditions, such as USB problems, non-working IPv6
> or DNS resolutions quirks.
> 
> Please note that this bit is in early stages (officially labeled as beta).
> We believe it works in general, however for now it only explains various
> system tags that mark error conditions. It will have more features in the
> future. It is also intended to be a place where we can add features that
> explain, for example, "your probe behaves differently than the rest" or
> "path MTU issues detected" or such.
> 
> We think this will be a useful feature to hosts. Let us know if you have
> specific suggestions for improvement.
> 
> Regards,
> Robert Kisteleki
> RIPE NCC
> 
> 




[atlas] Probe status / self-help

2016-04-20 Thread Robert Kisteleki
Dear All,

Today we released a new feature intended to help the probe hosts detecting,
understanding and fixing various issued related to probes.

You should be able to see a new "Status" tab on your probe page. This is
where we explain various conditions, such as USB problems, non-working IPv6
or DNS resolutions quirks.

Please note that this bit is in early stages (officially labeled as beta).
We believe it works in general, however for now it only explains various
system tags that mark error conditions. It will have more features in the
future. It is also intended to be a place where we can add features that
explain, for example, "your probe behaves differently than the rest" or
"path MTU issues detected" or such.

We think this will be a useful feature to hosts. Let us know if you have
specific suggestions for improvement.

Regards,
Robert Kisteleki
RIPE NCC




Re: [atlas] *-capable ≠ *-works + *-doesnt-work

2016-04-20 Thread Bajpai, Vaibhav

> On 19 Apr 2016, at 15:07, Chris Amin  wrote:
> 
> On 19/04/2016 11:07, Bajpai, Vaibhav wrote:
> 
>> I am looking at the probe API data for connected probes (status = 1) for day 
>> = 20160418
>> 
>> system-ipv6-capable = 3556
>> system-ipv6-works   = 2995
>> system-ipv6-doesnt-work = 710
>> 
>> Why is system-ipv6-works + system-ipv6-doesnt-work > system-ipv6-capable?
>> 
>> system-ipv4-capable = 9336
>> system-ipv4-works   = 9187
>> system-ipv4-doesnt-work = 67
>> 
>> Why is system-ipv4-works + system-ipv4-doesnt-work < system-ipv4-capable?
> 
> Dear Vaibhav,
> 
> You are right that system-ipv6-works + system-ipv6-doesnt-work should be
> a subset of system-ipv6-capable. The -works and -doesnt-work tags are
> assigned based on measurement results from the past few hours, and there
> appears to be a bug whereby probes are continuing to carry out IPv6
> measurements even when they no longer have IPv6 capability. This
> understandably results in unsuccessful results, which triggers the
> "doesnt-work" tag. Thank you for pointing this out to us, we are working
> on a fix now.

Oh! OK.

> The other case (system-ipv4-works + system-ipv4-doesnt-work <
> system-ipv4-capable) makes more sense, because it's possible that a
> probe is marked as "capable" but doesn't actually return any measurement
> results for some reason -- for instance, it may be able to connect to
> the controller over IPv4 -- so we know for sure that it is "capable" of
> IPv4 -- but isn't able to report any IPv4 measurement results because of
> a faulty SD card, which isn't reflective of an IPv4 issue per se. We
> only mark a probe as "ipvX-doesnt-work" when we actually get
> unsuccessful results back from it, so in some cases a probe will have
> neither "works" nor "doesnt-work" tags.

This is useful information. Thanks for sharing

> Kind regards,
> Chris Amin

Best, Vaibhav

===
Vaibhav Bajpai
www.vaibhavbajpai.com

Room 91, Research I
School of Engineering and Sciences
Jacobs University Bremen, Germany
===



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