[rt-users] Add an existing field to Action=Respond interface

[Vibha Mullick]

In the UI of resolving and updating tickets, on the right hand side you get
a

little box titled Ticket and Transaction with the following options:



Update Type;

Status;

Owner;

Worked.



Is it possible to expand this box and have extra updated options in

there such as ‘Queue’?
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016

Re: [rt-users] RTIR 3.2 and RT 4.4 compatibility

[Peter Viskup]

Based on the information from Best Practical there will be RTIR 3.4
released for RT 4.4 version.
The RTIR 3.2 is not compatible with RT 4.4 version.

On Mon, May 16, 2016 at 11:41 AM, Peter Viskup  wrote:
> Dear all,
> would like to ask you whether the RT 4.4 and RTIT 3.2 are compatible.
> The download page [1] says the RTIR 3.2 is built for RT 4.2 only.
>
> [1] https://bestpractical.com/download-page
>
> --
> Peter Viskup
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016

[rt-users] Articles Wiki CF and Tables

[Peter Viskup]

Hello all,
just wondering whether somebody tried to implement replacement of
tables in Wiki custom field by 'cleartext tables'.
At the moment we are using generator for cleartext tables:
http://www.tablesgenerator.com/text_tables

Anyone know better solution? Maybe some CKEditor plugin?

-- 
Peter Viskup
-
RT 4.4 and RTIR Training Sessions https://bestpractical.com/training
* Washington DC - May 23 & 24, 2016