[rt-users] new release for RTx::Calendar and RTx::EmailCompletion
I've just upload on cpan new version of those two RT plugins. See below for changes. As I no longer work as a sysadmin, I no longer work daily with RT (but I enjoy the SelfService access :)). I will try to maintain thoses modules but with far less time to do that so if someone is interessed in maintaining them, feel free to send me a mail. Changes for RTx-Calendar 0.07 * add documentation on how to enable plugin in rt 3.8 and later * add configuration to show owner in calendar (Shawn M Moore) * make the popup display fields configurable (Shawn M Moore) * tickets and reminders types (todo/event) are configurable in ical feed Changes for RTx-EmailCompletion 0.06 * add autocompletion in the new forward a message page * bugfixes Regards ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: sa...@bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] request tracker
i need some document on french about installing and using request tracker google is your friend : http://articles.mongueurs.net/magazines/linuxmag80.html http://articles.mongueurs.net/magazines/linuxmag81.html http://articles.mongueurs.net/magazines/linuxmag82.html Those articles are 2 years old but should help. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] RT support in France
Hello, We will be looking for rt support in France soon. Does best practical has french recommended partners ? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] new RTx::Calendar and RTx::Emailcompletion compatible with rt3.8 released
Hello, I've just upload on CPAN new releases of RTx::Calendar and RTx::Emailcompletion. This is only compatibility release for rt3.8 users. Users of older rt don't need this upgrade (but, as far as I've tested, it shouldn't hurt) Please let me know for problem. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] What is WebNoAuthRegex ?
Okay, I'm not sure whether I need to use it or not, but I'd like to find out what WebNoAuthRegex does and/or how it would be used. If an URL matches $WebNoAuthRegex, it doesn't require authentication The default is fixed in RT_Config.pm : # WebNoAuthRegex - What portion of RT's URLspace should not require # authentication. Set($WebNoAuthRegex, qr!^(?:/+NoAuth/| /+REST/\d+\.\d+/NoAuth/)!x ); It's handled in html/autohandler ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] new RTx::EmailCompletion and poll for the next release
Hello, The new RTx::EmailCompletion should hit your store in the next few hours : http://search.cpan.org/~nchuche/. See below for changes. I've got some ideas for the next releases but would like to have your own : * parameter to show other fields than email in autocompletion list (Name, Address, ...) * add other auto completion fields (link ticket with completion on subject) * add a context menu in tickets list to link directly to ticket subsections As you can see, that's not only about email completion so feel free add other things you would like to have in... Main Changes for 0.03 are : * allow searching on fields other than email (Kevin Falcone Best Practical) * LDAP autocompletion (emails LDAP background color in light grey) * optimisation in the match privileged/unprivileged criteria (faster than the if ... elsif ... else inside the loop) ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users SAVE THOUSANDS OF DOLLARS ON RT SUPPORT: If you sign up for a new RT support contract before December 31, we'll take up to 20 percent off the price. This sale won't last long, so get in touch today. Email us at [EMAIL PROTECTED] or call us at +1 617 812 0745. Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] Re: Prob in installing RTx-Calendar-0.04
Hello, Finaly I replace in etc/RT_SiteConfig.pm the following line: Good move. error: Can't locate object method today via package DateTime (perhaps you forgot to load DateTime?) at /opt/rt3/share/html/Search/Calendar.html line 136. You have DateTime module ? To verify this : % perl -MDateTime -le 'print $DateTime::VERSION' 0.35 ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RTx::Calendar 0.04
I was able to get this in place after I reset my umask to 022 and reinstalled the extension from source instead of CPAN weird ! I'm still not able to see the calendar though, on the RT at a glance page. It still shows the error. I also reinstalled DateTime::Set from source instead of via CPAN but it hasn't helped Could you try two things : % perl -MDateTime::Set -le 'print $DateTime::Set::VERSION' 0.25 and % perl -MDateTime::Set -le 'my $rec = DateTime::Set-from_recurrence();' Not enough arguments in from_recurrence() at /usr/local/share/perl/5.8.8/DateTime/Set.pm line 207. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RTx::Calendar 0.04
/usr/local/rt-3.6.3/share/html/Elements/MyCalendar line 54.^J') called at This line seems strange. Could you search for weird character (like ^J) in MyCalendar file ? ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RTx::Calendar 0.04
I don't understand how it can find from_recurrence function in Calendar.html and Calendar.pm and not in MyCalendar. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RTx::Calendar 0.04
What I want to be able to do is show all reminders, even if they are in the past - ie. if I didn't actually get something done by the day it was due, I want it to still show - is that possible, or do I need to use the reminder box to do that? With the default configuration it should display all events in the period of times (so week for the portlet and month for the calendar) if they are in state new, open or stalled. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RTx::Calendar 0.04
Yes, it does, what would be nifty is to also show past/old reminders that weren't completed,n the case where I didn't get around to doing them, instead of just disappearing, still being there. Maybe I need to write a search for old reminders, and put that on my at-a-glance page, and then I won't have duplicates between the calendar and the regular reminder portlet. I'm not sure I understand your need. You want that the portlet show a reminder set 2 weeks ago in itself ? That's the calendar job : click on the portlet title. You can see all reminders/task for every single month if you need. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RTx::Calendar 0.04
On 5/17/07, Mathew [EMAIL PROTECTED] wrote: I'm guessing there is a problem with my RT installation likely due to not changing the umask prior to installing this. I'm going to rebuild it tomorrow and see what happens. Yes, you should try that because I don't understand what could be the problem. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RTx::EmailCompletion 0.02
On 5/16/07, Subredu Manuel [EMAIL PROTECTED] wrote: Nice tool. But I do not find the point of choosing from _all_ email addresses in the database. What kind of subset do you need ? I changed in Ajax/EmailCompletion, from LIKE in STARTSWITH since I find it more useful this way. Here our mail are [EMAIL PROTECTED] and i like to be able to find people with just the lastname. Maybe a configuration item should be added to set the behavior to LIKE or STARTSWITH ;) Hum. Why not. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] RTx::Calendar 0.04
Hello, I've just upload RTx::Calendar 0.04 on CPAN : http://search.cpan.org/~nchuche/RTx-Calendar-0.04/ Changes for 0.04 * should work with rt 3.6.0 and seems to work with 3.7.2 * display Starts date by default * you can use Format to display dates you want (Created, Started, Due, Starts, ...) * if a saved search is named calendar, use it for the default Calendar.html and for the portlet * fix a bug in Prefs ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] RTx::EmailCompletion 0.02
Hi, RTx::EmailCompletion 0.02 just hit cpan : http://search.cpan.org/~nchuche/RTx-EmailCompletion-0.02/ -+-+-+-+-+-+- Changes for 0.02 * allow email completion for unprivileged users (disable by default). See README * add debugging tools to find input tags found by emailcompletion.js ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT 4
3. Queues 3a. Let me define queue-wide variables that I can access in any template or scrip. For instance, if my UhOhBigProblems address is [...] 4. Custom Fields 4a. Allow me to have custom fields that are hidden in the ticket. I would use these for process flow-control or just to store info that no one really If I understand your needs, for those 2 you can perhaps use RT::Attribute. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
