Re: [rt-users] CommandByMailGroup setting
On 05/09/2013 12:04 AM, Thomas Lau wrote: What if I need multiple groups? Define a new group consisting of all the constituent groups. Jeff -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
Re: [rt-users] CommandByMailGroup setting
What if I need multiple groups? -Original Message- From: Jok Thuau [mailto:jth...@spacex.com] Sent: Thursday, May 09, 2013 11:54 AM To: Thomas Lau Cc: rt-users@lists.bestpractical.com Subject: Re: [rt-users] CommandByMailGroup setting You can only have one I believe. Jok On May 8, 2013, at 8:15 PM, "Thomas Lau" mailto:thomas@principleone.com>> wrote: Hi all, CommandByMailGroup does not work in my server. May I know if this setting is correct? Set(@Plugins, qw( RT::Extension::CommandByMail RT::Extension::SLA RT::Extension::RepeatTicket )); Set($CommandByMailGroup, 310346); Set($CommandByMailGroup, 310347); Set($CommandByMailGroup, 310348); Set($CommandByMailGroup, 246519); -- RT Training in Seattle, June 19-20: http://bestpractical.com/training -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
Re: [rt-users] CommandByMailGroup setting
You can only have one I believe. Jok On May 8, 2013, at 8:15 PM, "Thomas Lau" mailto:thomas@principleone.com>> wrote: Hi all, CommandByMailGroup does not work in my server. May I know if this setting is correct? Set(@Plugins, qw( RT::Extension::CommandByMail RT::Extension::SLA RT::Extension::RepeatTicket )); Set($CommandByMailGroup, 310346); Set($CommandByMailGroup, 310347); Set($CommandByMailGroup, 310348); Set($CommandByMailGroup, 246519); -- RT Training in Seattle, June 19-20: http://bestpractical.com/training -- RT Training in Seattle, June 19-20: http://bestpractical.com/training
[rt-users] CommandByMailGroup setting
Hi all, CommandByMailGroup does not work in my server. May I know if this setting is correct? Set(@Plugins, qw( RT::Extension::CommandByMail RT::Extension::SLA RT::Extension::RepeatTicket )); Set($CommandByMailGroup, 310346); Set($CommandByMailGroup, 310347); Set($CommandByMailGroup, 310348); Set($CommandByMailGroup, 246519); -- RT Training in Seattle, June 19-20: http://bestpractical.com/training