Re: [rt-users] Custom Field values driving the contents of other custom fields
On Thu, Jul 17, 2014 at 11:44:42AM -0400, Mike Johnson wrote: First, we are on RT 3.8.10 (I know, it's old!!!) and I searched google/listserv and the extensions list on BP's site and didn't find anything that looked like this... Is there functionality out there for RT that allows 1 custom field's value to dictate the values available in another custom field? I could see this being possible through some sort of customization, but I'm hoping not to have to go there You may be able to use Categories are based on, may or may not do what you want. It limits the second CF based on input in the first CF, but it's not a magical dynamic form builder wizard. -kevin pgpQEoI41iTQs.pgp Description: PGP signature -- RT Training - Boston, September 9-10 http://bestpractical.com/training
[rt-users] Custom Field values driving the contents of other custom fields
First, we are on RT 3.8.10 (I know, it's old!!!) and I searched google/listserv and the extensions list on BP's site and didn't find anything that looked like this... Is there functionality out there for RT that allows 1 custom field's value to dictate the values available in another custom field? I could see this being possible through some sort of customization, but I'm hoping not to have to go there Thoughts? -- Mike Johnson Datatel Programmer/Analyst Northern Ontario School of Medicine 955 Oliver Road Thunder Bay, ON P7B 5E1 Phone: (807) 766-7331 Email: mike.john...@nosm.ca -- RT Training - Boston, September 9-10 http://bestpractical.com/training