[rt-users] Display time worked in search results in hours only
Hi. I'm going to try this but so far I've gotten little or no response to anything I've asked. It appears that if you put the "Time Left" field in a search result it tries to convert to days, which in our case is just confusing as we are tracking actual work hours and not calendar time. Is there a way to change this so that it always uses minutes or, even better, hours? It would be nice if Estimated Time and Time Worked were also in hours as that is the default we have set when editing the values using the web interface. Thanks for any help or at least good information. Keith
Re: [rt-users] Display time worked in search results in hours only
Hi Keith, On Tue, Jan 26, 2016 at 11:29 AM, Keith Creasywrote: > Hi. I’m going to try this but so far I’ve gotten little or no response to > anything I’ve asked. What version of RT are you running? > It appears that if you put the “Time Left” field in a search result it tries > to convert to days, which in our case is just confusing as we are tracking > actual work hours and not calendar time. Are you talking about a query predicate or the formatting of the displayed results? I'm running 4.2 and did a quick test and the displayed "Time Worked" was in minutes. -m RT 4.4 and RTIR Training Sessions (http://bestpractical.com/services/training.html) * Hamburg Germany March 14 & 15, 2016