Re: [rt-users] RT::Authen::ExternalAuth and privileged users

2010-06-29 Thread Kenneth Crocker
Oeter,

What Kevin said is what you need.

nor can I add them to groups - You can only add Privileged Users to a
group

Kenn
LBNL.



On Mon, Jun 28, 2010 at 2:27 PM, Kevin Gagel ga...@cnc.bc.ca wrote:

  Peter,

 Look into:
 Set($WebExternalAuto,1);
 Set($AutoCreate,{Privileged=0});

 It's one or both that you need. These are my settings and my users are auto
 created for me.


 Kevin W. Gagel
 Network Administrator
 College of New Caledonia
 My Blog:
 http://mail.cnc.bc.ca/blogs/gagel
 My Shared Files:
 http://mail.cnc.bc.ca/users/gagel


 On Monday 28/06/2010 at 2:24 pm, Peter Andersen wrote:

   I currently have RT 3.8.6 working with RT::Authen::ExternalAuth to the
 point where it allows me to authenticate and access the Self Service page
 but I am stuck getting with all users being unprivileged.  Users I create
 inside RT can be privileged but none of the external users are privileged
 nor can I add them to groups.

   I see references to autocreate users but am unable to get any creation to
 happen with ExternalAuth.  Do I need to use RT::Extension::LDAPImport to
 create user accounts before I can move forward?  What options do I need to
 look into for auto creating users?  Can I set all my external users to
 privileged (not the best idea)?

   RT is running on Gentoo Linux with Apache2/fast_cgi, perl 5.10.1
 threaded, RT::Authen::ExternalAuth 0.08 and connects to a Win2003 AD.  I am
 not attached to 3.8.6 so replacing with 3.8.8 is an option.


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Buy a copy at http://rtbook.bestpractical.com

[rt-users] RT::Authen::ExternalAuth and privileged users

2010-06-28 Thread Peter Andersen
  I currently have RT 3.8.6 working with RT::Authen::ExternalAuth to the
point where it allows me to authenticate and access the Self Service page
but I am stuck getting with all users being unprivileged.  Users I create
inside RT can be privileged but none of the external users are privileged
nor can I add them to groups.

  I see references to autocreate users but am unable to get any creation to
happen with ExternalAuth.  Do I need to use RT::Extension::LDAPImport to
create user accounts before I can move forward?  What options do I need to
look into for auto creating users?  Can I set all my external users to
privileged (not the best idea)?

  RT is running on Gentoo Linux with Apache2/fast_cgi, perl 5.10.1 threaded,
RT::Authen::ExternalAuth 0.08 and connects to a Win2003 AD.  I am not
attached to 3.8.6 so replacing with 3.8.8 is an option.

Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Re: [rt-users] RT::Authen::ExternalAuth and privileged users

2010-06-28 Thread Kevin Gagel

Peter,

Look into:
Set($WebExternalAuto,1);
Set($AutoCreate,{Privileged=0});

It's one or both that you need. These are my settings and my users are 
auto created for me.




Kevin W. Gagel
Network Administrator
College of New Caledonia
My Blog:
http://mail.cnc.bc.ca/blogs/gagel
My Shared Files:
http://mail.cnc.bc.ca/users/gagel


On Monday 28/06/2010 at 2:24 pm, Peter Andersen  wrote:
 I currently have RT 3.8.6 working with RT::Authen::ExternalAuth to 
the point where it allows me to authenticate and access the Self 
Service page but I am stuck getting with all users being unprivileged. 
 Users I create inside RT can be privileged but none of the external 
users are privileged nor can I add them to groups.


 I see references to autocreate users but am unable to get any 
creation to happen with ExternalAuth.  Do I need to use 
RT::Extension::LDAPImport to create user accounts before I can move 
forward?  What options do I need to look into for auto creating users? 
 Can I set all my external users to privileged (not the best idea)?


 RT is running on Gentoo Linux with Apache2/fast_cgi, perl 5.10.1 
threaded, RT::Authen::ExternalAuth 0.08 and connects to a Win2003 AD.  
I am not attached to 3.8.6 so replacing with 3.8.8 is an option.






---
The College of New Caledonia
Visit us at http://www.cnc.bc.ca
Virus scanning is done on all incoming and outgoing email.
Anti-spam information for CNC can be found at http://gateway.cnc.bc.ca
---
Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
Buy a copy at http://rtbook.bestpractical.com