Re: [rt-users] RT::Authen::ExternalAuth and privileged users
Oeter, What Kevin said is what you need. nor can I add them to groups - You can only add Privileged Users to a group Kenn LBNL. On Mon, Jun 28, 2010 at 2:27 PM, Kevin Gagel ga...@cnc.bc.ca wrote: Peter, Look into: Set($WebExternalAuto,1); Set($AutoCreate,{Privileged=0}); It's one or both that you need. These are my settings and my users are auto created for me. Kevin W. Gagel Network Administrator College of New Caledonia My Blog: http://mail.cnc.bc.ca/blogs/gagel My Shared Files: http://mail.cnc.bc.ca/users/gagel On Monday 28/06/2010 at 2:24 pm, Peter Andersen wrote: I currently have RT 3.8.6 working with RT::Authen::ExternalAuth to the point where it allows me to authenticate and access the Self Service page but I am stuck getting with all users being unprivileged. Users I create inside RT can be privileged but none of the external users are privileged nor can I add them to groups. I see references to autocreate users but am unable to get any creation to happen with ExternalAuth. Do I need to use RT::Extension::LDAPImport to create user accounts before I can move forward? What options do I need to look into for auto creating users? Can I set all my external users to privileged (not the best idea)? RT is running on Gentoo Linux with Apache2/fast_cgi, perl 5.10.1 threaded, RT::Authen::ExternalAuth 0.08 and connects to a Win2003 AD. I am not attached to 3.8.6 so replacing with 3.8.8 is an option. -- The College of New Caledonia Visit us at http://www.cnc.bc.ca *Virus scanning is done on all incoming and outgoing email Anti-spam information for CNC can be found at http://gateway.cnc.bc.ca * -- Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
[rt-users] RT::Authen::ExternalAuth and privileged users
I currently have RT 3.8.6 working with RT::Authen::ExternalAuth to the point where it allows me to authenticate and access the Self Service page but I am stuck getting with all users being unprivileged. Users I create inside RT can be privileged but none of the external users are privileged nor can I add them to groups. I see references to autocreate users but am unable to get any creation to happen with ExternalAuth. Do I need to use RT::Extension::LDAPImport to create user accounts before I can move forward? What options do I need to look into for auto creating users? Can I set all my external users to privileged (not the best idea)? RT is running on Gentoo Linux with Apache2/fast_cgi, perl 5.10.1 threaded, RT::Authen::ExternalAuth 0.08 and connects to a Win2003 AD. I am not attached to 3.8.6 so replacing with 3.8.8 is an option. Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] RT::Authen::ExternalAuth and privileged users
Peter, Look into: Set($WebExternalAuto,1); Set($AutoCreate,{Privileged=0}); It's one or both that you need. These are my settings and my users are auto created for me. Kevin W. Gagel Network Administrator College of New Caledonia My Blog: http://mail.cnc.bc.ca/blogs/gagel My Shared Files: http://mail.cnc.bc.ca/users/gagel On Monday 28/06/2010 at 2:24 pm, Peter Andersen wrote: I currently have RT 3.8.6 working with RT::Authen::ExternalAuth to the point where it allows me to authenticate and access the Self Service page but I am stuck getting with all users being unprivileged. Users I create inside RT can be privileged but none of the external users are privileged nor can I add them to groups. I see references to autocreate users but am unable to get any creation to happen with ExternalAuth. Do I need to use RT::Extension::LDAPImport to create user accounts before I can move forward? What options do I need to look into for auto creating users? Can I set all my external users to privileged (not the best idea)? RT is running on Gentoo Linux with Apache2/fast_cgi, perl 5.10.1 threaded, RT::Authen::ExternalAuth 0.08 and connects to a Win2003 AD. I am not attached to 3.8.6 so replacing with 3.8.8 is an option. --- The College of New Caledonia Visit us at http://www.cnc.bc.ca Virus scanning is done on all incoming and outgoing email. Anti-spam information for CNC can be found at http://gateway.cnc.bc.ca --- Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com