Re: [rt-users] Suddenly format of forwarded mails from RT is changing
On Thu, Sep 11, 2014 at 10:05:45AM +0530, Ajay Kumar wrote: We have not done any change as per my team. Is it bug? While responding ,it removes the html tags. Will upgrading to rt 4.2.6 resolve the problem. If it's suddenly removing html tags and wasn't before, that sounds like a change was made. Did you switch from an HTML template to a plain text template? Are there errors in your logs when these emails are sent? -kevin pgp0B9lOLrcXH.pgp Description: PGP signature -- RT Training - Boston, September 9-10 http://bestpractical.com/training
Re: [rt-users] Suddenly format of forwarded mails from RT is changing
Dear Kevin, Thanks for response. We have not done any change as per my team. Is it bug? While responding ,it removes the html tags. Will upgrading to rt 4.2.6 resolve the problem. Looking forward for your response pls. Regards, Ajay On Fri, Aug 22, 2014 at 7:31 PM, Kevin Falcone falc...@bestpractical.com wrote: On Tue, Aug 19, 2014 at 05:54:21PM +0530, Ajay Kumar wrote: We are using RT4.2.1. Suddenly,we are observing change in the RT behavior. What does 'suddenly' mean. What changes did you make. -kevin While sending mail via RT or forwarding mail via RT(sample mail appended). It is changing the format of text. So that users are complaining. May I have any help on this pls on correcting the format. Please provide an Address proof document. Single document cannot be considered for Proof of Existence and address proof. On Mon Aug 18 16:57:01 2014, [1] manmohan...@gmail.com wrote: Ajay Ji, Ticket number 2114 filed online. Thank You, Manmohan On Mon, Aug 18, 2014 at 2:50 PM, Ajay via RT wrote:Dear Harpreet, Pls share XXX ticket number if filled on line. Regards, Ajay On Sat Jul 26 09:31:21 2014, harpr...@xxx.com wrote: Dear All, Kindly find attach the duly filled Affiliation Agreement along with all the documents stamped and signed. Regards -- RT Training - Boston, September 9-10 http://bestpractical.com/training Please don't print this email unless you really need to. This will preserve trees on our planet. -- RT Training - Boston, September 9-10 http://bestpractical.com/training
Re: [rt-users] Suddenly format of forwarded mails from RT is changing
On Tue, Aug 19, 2014 at 05:54:21PM +0530, Ajay Kumar wrote: We are using RT4.2.1. Suddenly,we are observing change in the RT behavior. What does 'suddenly' mean. What changes did you make. -kevin While sending mail via RT or forwarding mail via RT(sample mail appended). It is changing the format of text. So that users are complaining. May I have any help on this pls on correcting the format. Please provide an Address proof document. Single document cannot be considered for Proof of Existence and address proof. On Mon Aug 18 16:57:01 2014, [1] manmohan...@gmail.com wrote: Ajay Ji, Ticket number 2114 filed online. Thank You, Manmohan On Mon, Aug 18, 2014 at 2:50 PM, Ajay via RT wrote:Dear Harpreet, Pls share XXX ticket number if filled on line. Regards, Ajay On Sat Jul 26 09:31:21 2014, harpr...@xxx.com wrote: Dear All, Kindly find attach the duly filled Affiliation Agreement along with all the documents stamped and signed. Regards pgpTm39AMVZpP.pgp Description: PGP signature -- RT Training - Boston, September 9-10 http://bestpractical.com/training
[rt-users] Suddenly format of forwarded mails from RT is changing
Dear All, We are using RT4.2.1. Suddenly,we are observing change in the RT behavior. While sending mail via RT or forwarding mail via RT(sample mail appended). It is changing the format of text. So that users are complaining. May I have any help on this pls on correcting the format. Please provide an Address proof document. Single document cannot be considered for Proof of Existence and address proof. On Mon Aug 18 16:57:01 2014, manmohan...@gmail.com wrote: Ajay Ji, Ticket number 2114 filed online. Thank You, Manmohan On Mon, Aug 18, 2014 at 2:50 PM, Ajay via RT wrote:Dear Harpreet, Pls share XXX ticket number if filled on line. Regards, Ajay On Sat Jul 26 09:31:21 2014, harpr...@xxx.com wrote: Dear All, Kindly find attach the duly filled Affiliation Agreement along with all the documents stamped and signed. Regards --I Regards Ajay -- RT Training - Boston, September 9-10 http://bestpractical.com/training
