Re: [rt-users] rt 3.8.1: Font and spacing issues in ticket history section issue

[Bryan McLellan]

On Mon, Dec 8, 2008 at 12:00 PM, Janet Houser <[EMAIL PROTECTED]>wrote:

> When my users add comments while logged into rt (3.8.1), the font is very
> large and the lines are
> double spaced.  When you reply to rt tickets via a mailer, this doesn't
> happen.


Have you tried turning off the WYSIWYG editor under Preferences? If this
fixes your problem I would try setting:

Set($MessageBoxRichText, 0);
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[rt-users] rt 3.8.1: Font and spacing issues in ticket history section issue

[Janet Houser]

Hi folks,

When my users add comments while logged into rt (3.8.1), the font is very large 
and the lines are
double spaced.  When you reply to rt tickets via a mailer, this doesn't happen.

I've googled but haven't found a setting in the RT_SiteConfig file that fixes 
this.

Has anyone else seen this?

Cheers,

janet
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