Re: [rt-users] strip CommandByMail commands from body
Hi Ruslan, Thanks a lot, the patch there (https://rt.cpan.org/Public/Bug/Display.html?id=31795) made the trick. I added it to the wiki. Thanks, vlio [09/07/2012 - 13:53] Ruslan Zakirov : On Mon, Jul 9, 2012 at 1:17 PM, vlio zev...@gmail.com wrote: Hello, No idea from anyone? Is this the right place to ask, or should I send this on another list maybe ? I think there was a patch in rt.cpan.org Thanks, vlio [05/07/2012 - 14:22] vlio : Hi All, I installed RT 4.05 along with the CommandByMail extension and all seems to be working fine so far. Now I would like to remove the commands used by this extension (like status: open) from the body of the e-mail that is actually sent by RT after parsing and handling them. As I am no Perl guru, would someone have or be able to devise the magical lines that will allow me to modify the message before sending? I guess this must take place into TakeAction.pm but I am not sure how to modify the Entity object in a persistent way. Thanks a lot, vlio
Re: [rt-users] strip CommandByMail commands from body
Hello, No idea from anyone? Is this the right place to ask, or should I send this on another list maybe ? Thanks, vlio [05/07/2012 - 14:22] vlio : Hi All, I installed RT 4.05 along with the CommandByMail extension and all seems to be working fine so far. Now I would like to remove the commands used by this extension (like status: open) from the body of the e-mail that is actually sent by RT after parsing and handling them. As I am no Perl guru, would someone have or be able to devise the magical lines that will allow me to modify the message before sending? I guess this must take place into TakeAction.pm but I am not sure how to modify the Entity object in a persistent way. Thanks a lot, vlio
Re: [rt-users] strip CommandByMail commands from body
On Mon, Jul 9, 2012 at 1:17 PM, vlio zev...@gmail.com wrote: Hello, No idea from anyone? Is this the right place to ask, or should I send this on another list maybe ? I think there was a patch in rt.cpan.org Thanks, vlio [05/07/2012 - 14:22] vlio : Hi All, I installed RT 4.05 along with the CommandByMail extension and all seems to be working fine so far. Now I would like to remove the commands used by this extension (like status: open) from the body of the e-mail that is actually sent by RT after parsing and handling them. As I am no Perl guru, would someone have or be able to devise the magical lines that will allow me to modify the message before sending? I guess this must take place into TakeAction.pm but I am not sure how to modify the Entity object in a persistent way. Thanks a lot, vlio -- Best regards, Ruslan.
[rt-users] strip CommandByMail commands from body
Hi All, I installed RT 4.05 along with the CommandByMail extension and all seems to be working fine so far. Now I would like to remove the commands used by this extension (like status: open) from the body of the e-mail that is actually sent by RT after parsing and handling them. As I am no Perl guru, would someone have or be able to devise the magical lines that will allow me to modify the message before sending? I guess this must take place into TakeAction.pm but I am not sure how to modify the Entity object in a persistent way. Thanks a lot, vlio
