Re: [rt-users] I've asked the beginner perl group but no one responded
Sven Sternberger wrote: > Hello! > > just my 2c, Request Tracker is really a nice piece of > Software which helps our organisation a lot > > BUT > > the distribution is a mess, the only thing an average > sysadmin wants to do is to install via the package > manager on his RT server, and to run from time to time > an update with his package manager. > I don't want to install via cpan perl modules which may be > in conflict with versions from perl packages of the operating > system. It shouldn't be hard to run a custom Perl just for RT. Regards Racke -- LinuXia Systems => http://www.linuxia.de/ Expert Interchange Consulting and System Administration ICDEVGROUP => http://www.icdevgroup.org/ Interchange Development Team ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] I've asked the beginner perl group but no one responded
Hello! just my 2c, Request Tracker is really a nice piece of Software which helps our organisation a lot BUT the distribution is a mess, the only thing an average sysadmin wants to do is to install via the package manager on his RT server, and to run from time to time an update with his package manager. I don't want to install via cpan perl modules which may be in conflict with versions from perl packages of the operating system. For this convenience I'm sure there would be also some customer willing to pay a subscription fee. till this happy days I will tar,make,cpan regards! sven On Mi, 2008-04-16 at 20:30 +0400, Ruslan Zakirov wrote: > Except that it's 3.6.x where x < 6 (I think it's still 3.6.1) and when > users of this package come to list they have less chances to get > feedback and fixes. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] I've asked the beginner perl group but no one responded
Ruslan Zakirov wrote: > On Wed, Apr 16, 2008 at 7:14 PM, Toby Darling <[EMAIL PROTECTED]> wrote: >> >> Stefan Hornburg wrote, On 16/04/2008 15:26: >> >>> Vivek Khera wrote: >> >> On Apr 16, 2008, at 9:57 AM, Mike Peachey wrote: >> >>> I disagree. Distribution packaging systems cause a LOT of RT >> >>> problems. Manual installation or platform-independent packaging is a >> >>> much better way of managing RT and using CPAN to perform perl >> >>> installations is by far the best automatable method. >> >> Must be crappy packages. The freebsd packages work wonderfully across >> >> upgrades. >> > >> > I also have good experiences with packaged RT. In my case the Debian >> > packages were easy to install and that saved a lot of work. >> >> Agreed, RT on debian's easy. Thank you Niko. > Except that it's 3.6.x where x < 6 (I think it's still 3.6.1) and when > users of this package come to list they have less chances to get > feedback and fixes. Right, but I think it is still easier to backport it from testing than installing from scratch. Regards Racke -- LinuXia Systems => http://www.linuxia.de/ Expert Interchange Consulting and System Administration ICDEVGROUP => http://www.icdevgroup.org/ Interchange Development Team ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] I've asked the beginner perl group but no one responded
-- Forwarded message -- From: Mathew Snyder <[EMAIL PROTECTED]> Date: Wed, Apr 16, 2008 at 3:43 PM Subject: Re: [rt-users] I've asked the beginner perl group but no one responded To: Winn Johnston <[EMAIL PROTECTED]> The cpan manpage doesn't list an 'f' option. Does it exist and simply isn't documented? Mathew On Wed, Apr 16, 2008 at 3:13 PM, Winn Johnston <[EMAIL PROTECTED]> wrote: > Mat, > > How about trying > > cpan -if HTML::FormatText > cpan -if XML::RS > cpan -if Apache::DBI > > > -winn > > --- Mathew <[EMAIL PROTECTED]> wrote: > > > I'm trying to make the (re-)installation of RT as > > painless as possible > > for future generations. I've encountered a problem > > though in that I > > can't get HTML::FormatText, XML::RSS or Apache-DBI > > to install through > > `make fixdeps`. As a result I've written a small > > script which parses > > the output of `make testdeps` for any lines > > containing "MISSING". > > > > I'm trying to pass these modules onto cpan and force > > their installation > > with no luck. I've tried the following: > > CPAN::Shell::force(install,$mod_name) > > CPAN::Module::force(install,$mod_name) > > system "perl -MCPAN -e 'force install $mod_name'" > > > > None work. > > > > How can I take care of this? > > > > Mathew > > -- > > JJ: "I've lost faith in you Matt." > > Matt: "What?" > > JJ: "You're listening to Metallica." > > Matt: "Come on now, it isn't like I actually paid > > for it." > > > > Keep up with me and what I'm up to: > > http://theillien.blogspot.com > > ___ > > > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > > > Community help: http://wiki.bestpractical.com > > Commercial support: [EMAIL PROTECTED] > > > > > > Discover RT's hidden secrets with RT Essentials from > > O'Reilly Media. > > Buy a copy at http://rtbook.bestpractical.com > > > > > > > > > Be a better friend, newshound, and > know-it-all with Yahoo! Mobile. Try it now. > http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ > -- Keep up with my goings on at http://theillien.blogspot.com -- Keep up with my goings on at http://theillien.blogspot.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] I've asked the beginner perl group but no one responded
Mat, How about trying cpan -if HTML::FormatText cpan -if XML::RS cpan -if Apache::DBI -winn --- Mathew <[EMAIL PROTECTED]> wrote: > I'm trying to make the (re-)installation of RT as > painless as possible > for future generations. I've encountered a problem > though in that I > can't get HTML::FormatText, XML::RSS or Apache-DBI > to install through > `make fixdeps`. As a result I've written a small > script which parses > the output of `make testdeps` for any lines > containing "MISSING". > > I'm trying to pass these modules onto cpan and force > their installation > with no luck. I've tried the following: > CPAN::Shell::force(install,$mod_name) > CPAN::Module::force(install,$mod_name) > system "perl -MCPAN -e 'force install $mod_name'" > > None work. > > How can I take care of this? > > Mathew > -- > JJ: "I've lost faith in you Matt." > Matt: "What?" > JJ: "You're listening to Metallica." > Matt: "Come on now, it isn't like I actually paid > for it." > > Keep up with me and what I'm up to: > http://theillien.blogspot.com > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from > O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now. http://mobile.yahoo.com/;_ylt=Ahu06i62sR8HDtDypao8Wcj9tAcJ ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] I've asked the beginner perl group but no one responded
It's all well and good that you folks find distro-specific packages easy to use but a: Debian's easiness doesn't matter to a person asking about RHEL 5 (for which there is no Red Hat supplied RPM) and b: not everyone uses packages for their installation making your opinions moot. Anyone have a solution to the question I asked instead of personal preferences? Mathew Toby Darling wrote: > > Stefan Hornburg wrote, On 16/04/2008 15:26: >> Vivek Khera wrote: >>> On Apr 16, 2008, at 9:57 AM, Mike Peachey wrote: I disagree. Distribution packaging systems cause a LOT of RT problems. Manual installation or platform-independent packaging is a much better way of managing RT and using CPAN to perform perl installations is by far the best automatable method. >>> Must be crappy packages. The freebsd packages work wonderfully across >>> upgrades. >> I also have good experiences with packaged RT. In my case the Debian >> packages were easy to install and that saved a lot of work. > > Agreed, RT on debian's easy. Thank you Niko. > > Cheers > Toby > > LEGAL NOTICE > Unless expressly stated otherwise, information contained in this > message is confidential. If this message is not intended for you, > please inform [EMAIL PROTECTED] and delete the message. > The Cambridge Crystallographic Data Centre is a company Limited > by Guarantee and a Registered Charity. > Registered in England No. 2155347 Registered Charity No. 800579 > Registered office 12 Union Road, Cambridge CB2 1EZ. > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com -- JJ: "I've lost faith in you Matt." Matt: "What?" JJ: "You're listening to Metallica." Matt: "Come on now, it isn't like I actually paid for it." Keep up with me and what I'm up to: http://theillien.blogspot.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] I've asked the beginner perl group but no one responded
On Wed, Apr 16, 2008 at 7:14 PM, Toby Darling <[EMAIL PROTECTED]> wrote: > > > Stefan Hornburg wrote, On 16/04/2008 15:26: > > > Vivek Khera wrote: > >> On Apr 16, 2008, at 9:57 AM, Mike Peachey wrote: > >>> I disagree. Distribution packaging systems cause a LOT of RT > >>> problems. Manual installation or platform-independent packaging is a > >>> much better way of managing RT and using CPAN to perform perl > >>> installations is by far the best automatable method. > >> Must be crappy packages. The freebsd packages work wonderfully across > >> upgrades. > > > > I also have good experiences with packaged RT. In my case the Debian > > packages were easy to install and that saved a lot of work. > > Agreed, RT on debian's easy. Thank you Niko. Except that it's 3.6.x where x < 6 (I think it's still 3.6.1) and when users of this package come to list they have less chances to get feedback and fixes. > > Cheers > Toby > > LEGAL NOTICE > Unless expressly stated otherwise, information contained in this > message is confidential. If this message is not intended for you, > please inform [EMAIL PROTECTED] and delete the message. > The Cambridge Crystallographic Data Centre is a company Limited > by Guarantee and a Registered Charity. > Registered in England No. 2155347 Registered Charity No. 800579 > Registered office 12 Union Road, Cambridge CB2 1EZ. > > > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] I've asked the beginner perl group but no one responded
Apache-DBI is only required when you're using mod_perl and even in this case it's optional. Are you going to use mod_perl? Without errors we couldn't help you install other modules. On Tue, Apr 15, 2008 at 7:55 PM, Mathew <[EMAIL PROTECTED]> wrote: > I'm trying to make the (re-)installation of RT as painless as possible > for future generations. I've encountered a problem though in that I > can't get HTML::FormatText, XML::RSS or Apache-DBI to install through > `make fixdeps`. As a result I've written a small script which parses > the output of `make testdeps` for any lines containing "MISSING". > > I'm trying to pass these modules onto cpan and force their installation > with no luck. I've tried the following: > CPAN::Shell::force(install,$mod_name) > CPAN::Module::force(install,$mod_name) > system "perl -MCPAN -e 'force install $mod_name'" > > None work. > > How can I take care of this? > > Mathew > -- > JJ: "I've lost faith in you Matt." > Matt: "What?" > JJ: "You're listening to Metallica." > Matt: "Come on now, it isn't like I actually paid for it." > > Keep up with me and what I'm up to: http://theillien.blogspot.com > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com > -- Best regards, Ruslan. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] I've asked the beginner perl group but no one responded
Stefan Hornburg wrote, On 16/04/2008 15:26: > Vivek Khera wrote: >> On Apr 16, 2008, at 9:57 AM, Mike Peachey wrote: >>> I disagree. Distribution packaging systems cause a LOT of RT >>> problems. Manual installation or platform-independent packaging is a >>> much better way of managing RT and using CPAN to perform perl >>> installations is by far the best automatable method. >> Must be crappy packages. The freebsd packages work wonderfully across >> upgrades. > > I also have good experiences with packaged RT. In my case the Debian > packages were easy to install and that saved a lot of work. Agreed, RT on debian's easy. Thank you Niko. Cheers Toby LEGAL NOTICE Unless expressly stated otherwise, information contained in this message is confidential. If this message is not intended for you, please inform [EMAIL PROTECTED] and delete the message. The Cambridge Crystallographic Data Centre is a company Limited by Guarantee and a Registered Charity. Registered in England No. 2155347 Registered Charity No. 800579 Registered office 12 Union Road, Cambridge CB2 1EZ. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] I've asked the beginner perl group but no one responded
Vivek Khera wrote: > On Apr 16, 2008, at 9:57 AM, Mike Peachey wrote: >> I disagree. Distribution packaging systems cause a LOT of RT >> problems. Manual installation or platform-independent packaging is a >> much better way of managing RT and using CPAN to perform perl >> installations is by far the best automatable method. > > Must be crappy packages. The freebsd packages work wonderfully across > upgrades. I also have good experiences with packaged RT. In my case the Debian packages were easy to install and that saved a lot of work. Regards Racke -- LinuXia Systems => http://www.linuxia.de/ Expert Interchange Consulting and System Administration ICDEVGROUP => http://www.icdevgroup.org/ Interchange Development Team ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] I've asked the beginner perl group but no one responded
On Apr 16, 2008, at 9:57 AM, Mike Peachey wrote: > I disagree. Distribution packaging systems cause a LOT of RT > problems. Manual installation or platform-independent packaging is a > much better way of managing RT and using CPAN to perform perl > installations is by far the best automatable method. Must be crappy packages. The freebsd packages work wonderfully across upgrades. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] I've asked the beginner perl group but no one responded
Vivek Khera wrote: > On Apr 15, 2008, at 5:45 PM, Mathew wrote: >> I'm not installing RT via RPM. That's something that is unnecessary >> and not preferable. I just need to know how to install the three >> modules. >> >> Vivek Khera wrote: >>> On Apr 15, 2008, at 11:55 AM, Mathew wrote: I'm trying to make the (re-)installation of RT as painless as possible for future generations. I've encountered a problem though in that I >>> Then don't install it by hand; use a package manager for whatever >>> OS you've got and install the RT package from that. >>> > > Then your goal of making it painless as possible for future > generations is not going to be met. I disagree. Distribution packaging systems cause a LOT of RT problems. Manual installation or platform-independent packaging is a much better way of managing RT and using CPAN to perform perl installations is by far the best automatable method. While I do not know the answer to the original question, the goal is a laudable one and the plan seems sound. -- Kind Regards, __ Mike Peachey, IT Tel: +44 114 281 2655 Fax: +44 114 281 2951 Jennic Ltd, Furnival Street, Sheffield, S1 4QT, UK Comp Reg No: 3191371 - Registered In England http://www.jennic.com __ ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] I've asked the beginner perl group but no one responded
On Apr 15, 2008, at 5:45 PM, Mathew wrote: > I'm not installing RT via RPM. That's something that is unnecessary > and not preferable. I just need to know how to install the three > modules. > > Vivek Khera wrote: >> On Apr 15, 2008, at 11:55 AM, Mathew wrote: >>> I'm trying to make the (re-)installation of RT as painless as >>> possible >>> for future generations. I've encountered a problem though in that I >> Then don't install it by hand; use a package manager for whatever >> OS you've got and install the RT package from that. >> Then your goal of making it painless as possible for future generations is not going to be met. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] I've asked the beginner perl group but no one responded
I'm not installing RT via RPM. That's something that is unnecessary and not preferable. I just need to know how to install the three modules. Vivek Khera wrote: > On Apr 15, 2008, at 11:55 AM, Mathew wrote: >> I'm trying to make the (re-)installation of RT as painless as possible >> for future generations. I've encountered a problem though in that I > > Then don't install it by hand; use a package manager for whatever OS > you've got and install the RT package from that. > > ___ > http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users > > Community help: http://wiki.bestpractical.com > Commercial support: [EMAIL PROTECTED] > > > Discover RT's hidden secrets with RT Essentials from O'Reilly Media. > Buy a copy at http://rtbook.bestpractical.com -- Keep up with my goings on at http://theillien.blogspot.com ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
Re: [rt-users] I've asked the beginner perl group but no one responded
On Apr 15, 2008, at 11:55 AM, Mathew wrote: > I'm trying to make the (re-)installation of RT as painless as possible > for future generations. I've encountered a problem though in that I Then don't install it by hand; use a package manager for whatever OS you've got and install the RT package from that. ___ http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users Community help: http://wiki.bestpractical.com Commercial support: [EMAIL PROTECTED] Discover RT's hidden secrets with RT Essentials from O'Reilly Media. Buy a copy at http://rtbook.bestpractical.com
