Darin, Diaulas--
Thanks for the tips! That's really helpful to me.
Christine
On 03/25/2013 04:38 PM, Darin Perusich wrote:
You can create a saved search which shows all tickets create within
say the last 7 days then create a dashboard to email the report to
whomever you'd like.
Search Criteria:
Queue = 'your_queue'
AND Create '7 days ago'
--
Later,
Darin
On Mon, Mar 25, 2013 at 4:26 PM, Christine Spang
christine.sp...@oracle.com wrote:
What's the easiest way to generate some quick charts of e.g. tickets
received per week? Do I need to write my own scripts? I'm using RT 4.
Searching around, it seems like there's an idea that you can do some
simple charts using dashboards, but it's not obvious to me from the UI
how that works.
thanks!
Christine
