Re: [rt-users] TransactionBatch Question

2009-06-03 Thread Stephen Turner
On Mon, 01 Jun 2009 18:19:35 -0400, Ruslan Zakirov  
 wrote:

> Steve, sorry, but I can't say that I fully understand your
> description, but conditions of batch scrips tested on every
> transaction in a batch, but process stops as soon as we find a match.
> We don't want to fire the same scrip multiple times on the same batch.
>
> For example batch has status, queue and two cfs change.
> * If a condition fires its scrip on correspond then the scrip action
> wouldn't be applied. All txns in the batch would be checked against
> the condition.
> * if a condition fires its scrip on queue change then the scrip action
> would be applied and default transaction accessor will point to queue
> change. The condition wouldn't be checked against cf changes.
> * if a condition fires its scrip on any cf change then the scrip
> action would be applied and default transaction accessor will point to
> the first cf change. The condition wouldn't be checked against other
> transacactions after the first change in a cf.
>
> Something like that, hope it helps.
>
>
>>
>> Steve
>>
>
>
>


I think I've got it now! Thanks for your help Ruslan,

Steve


-- 
Stephen Turner
Sr. Analyst/Programmer
MIT IS&T - SAIS
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com


Re: [rt-users] TransactionBatch Question

2009-06-01 Thread Ruslan Zakirov
On Mon, Jun 1, 2009 at 10:15 PM, Stephen Turner  wrote:
> On Mon, 01 Jun 2009 13:55:23 -0400, Ruslan Zakirov
>  wrote:
>
>> On Mon, Jun 1, 2009 at 6:01 PM, Stephen Turner  wrote:
>>>
>>> I'm playing with the TransactionBatch feature and I'm curious: if you use
>>> $self->TransactionObj in a custom scrip condition for a TransactionBatch
>>> scrip, what do you get? My understanding is that this stage does not
>>> execute in the context of a transaction.
>>
>> It does, you get first transaction that matched the condition, so
>> not-batch-mode-aware scrips can still work as expected.
>>
>>
>
> Ah, thanks, I almost understand it now! So, is the scrip invoked once per
> transaction until a transaction matches the scrip condition?
>
> I'm testing with a simple scrip that just returns a value from the custom
> condition, and I update a ticket with status change and two CF changes. If
> the scrip returns 0, I see the scrip being invoked three times, once for
> each of the field-change transactions. If the scrip returns 1, it runs only
> once.

Steve, sorry, but I can't say that I fully understand your
description, but conditions of batch scrips tested on every
transaction in a batch, but process stops as soon as we find a match.
We don't want to fire the same scrip multiple times on the same batch.

For example batch has status, queue and two cfs change.
* If a condition fires its scrip on correspond then the scrip action
wouldn't be applied. All txns in the batch would be checked against
the condition.
* if a condition fires its scrip on queue change then the scrip action
would be applied and default transaction accessor will point to queue
change. The condition wouldn't be checked against cf changes.
* if a condition fires its scrip on any cf change then the scrip
action would be applied and default transaction accessor will point to
the first cf change. The condition wouldn't be checked against other
transacactions after the first change in a cf.

Something like that, hope it helps.


>
> Steve
>



-- 
Best regards, Ruslan.
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com


Re: [rt-users] TransactionBatch Question

2009-06-01 Thread Stephen Turner
On Mon, 01 Jun 2009 13:55:23 -0400, Ruslan Zakirov  
 wrote:

> On Mon, Jun 1, 2009 at 6:01 PM, Stephen Turner  wrote:
>> I'm playing with the TransactionBatch feature and I'm curious: if you  
>> use
>> $self->TransactionObj in a custom scrip condition for a TransactionBatch
>> scrip, what do you get? My understanding is that this stage does not
>> execute in the context of a transaction.
>
> It does, you get first transaction that matched the condition, so
> not-batch-mode-aware scrips can still work as expected.
>
>

Ah, thanks, I almost understand it now! So, is the scrip invoked once per  
transaction until a transaction matches the scrip condition?

I'm testing with a simple scrip that just returns a value from the custom  
condition, and I update a ticket with status change and two CF changes. If  
the scrip returns 0, I see the scrip being invoked three times, once for  
each of the field-change transactions. If the scrip returns 1, it runs  
only once.

Steve
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com


Re: [rt-users] TransactionBatch Question

2009-06-01 Thread Ruslan Zakirov
On Mon, Jun 1, 2009 at 6:01 PM, Stephen Turner  wrote:
> I'm playing with the TransactionBatch feature and I'm curious: if you use
> $self->TransactionObj in a custom scrip condition for a TransactionBatch
> scrip, what do you get? My understanding is that this stage does not
> execute in the context of a transaction.

It does, you get first transaction that matched the condition, so
not-batch-mode-aware scrips can still work as expected.


>
> Steve
>
> --
> Stephen Turner
> Sr. Analyst/Programmer
> MIT IS&T - SAIS
> ___
> http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users
>
> Community help: http://wiki.bestpractical.com
> Commercial support: sa...@bestpractical.com
>
>
> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
> Buy a copy at http://rtbook.bestpractical.com
>



-- 
Best regards, Ruslan.
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com


Re: [rt-users] TransactionBatch Question

2009-06-01 Thread Ken Crocker
Stephen,

I use it a lot. My understanding, and experience, is that with 
TransdactionCreate, the scrip you write may not execute until after 
certain built-in RT transactions have executed (with commit) and with 
TransactionBatch, they all execute in sequence (alphabetical) followed 
by the commit. I may have the terminology wrong here, but that's my 
experience. Therefore, I have re-named many of my scrips to run in a 
certain sequence. When I have a template that is using a CF that is 
updated in a scrip, it doesn't always show unless I set the scrips for 
TransactionBatch.
Another thing I noticed. When I ran a scrip with TransactionBatch 
and added some CC's in the Prep Action section, several notification 
scrips for CC's executed. But when I set those CC's in Cleanup Action, 
all other scrips had already executed so the CC notification scrips did 
not kick off (which was what I wanted in the first place).
I may not be technically correct on some of this, but that's what I 
have noticed. Hope this helps.

Kenn
LBNL

On 6/1/2009 7:01 AM, Stephen Turner wrote:
> I'm playing with the TransactionBatch feature and I'm curious: if you use  
> $self->TransactionObj in a custom scrip condition for a TransactionBatch  
> scrip, what do you get? My understanding is that this stage does not  
> execute in the context of a transaction.
>
> Steve
>
>   
___
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sa...@bestpractical.com


Discover RT's hidden secrets with RT Essentials from O'Reilly Media. 
Buy a copy at http://rtbook.bestpractical.com