[sane-devel] Fwd: HP ScanJet 3670 not working under Fedora14

2011-07-31 Thread KasperH
Stef, since the log file is too big, to be sent through the maillist,
I send it straight to you, and will send the terminal output to the
list:

I disconnected the Trust (Mustek) and ran the debug, as root and regular user


root at ubuntu:~# export SANE_DEBUG_SANEI_USB=255
root at ubuntu:~# scanimage -L 2>probe.log
device `genesys:libusb:005:002' is a Hewlett Packard ScanJet 3670c
flatbed scanner
root at ubuntu:~#
ubuntu at ubuntu:~$ export SANE_DEBUG_SANEI_USB=255;scanimage -L 2>probe.log

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
ubuntu at ubuntu:~$


the host is an HP Compaq Desktop

thank you for your time

2011/7/31 KasperH wrote:
> for another purpose, I booted a live installation of Ubuntu 10.04 and
> guess what:
>
> ubuntu at ubuntu:~$ scanimage -L
> device `gt68xx:libusb:002:002' is a Mustek BearPaw 1200 CU flatbed scanner
> ubuntu at ubuntu:~$ su -
> Password:
> root at ubuntu:~# scanimage -L
> device `gt68xx:libusb:002:002' is a Mustek BearPaw 1200 CU flatbed scanner
> device `genesys:libusb:005:002' is a Hewlett Packard ScanJet 3670c
> flatbed scanner
> root at ubuntu:~# ?uname -a
> Linux ubuntu 2.6.32-33-generic #70-Ubuntu SMP Thu Jul 7 21:09:46 UTC
> 2011 i686 GNU/Linux
> root at ubuntu:~#
>
>
> so the root user is now seeing the scanner with ' scanimage -L' , but
> the regular user is not seeing it
>
>
> thanks,
>
> Kasper
>
> 2011/7/31 KasperH wrote:
>> Merci Stef,
>>
>> I hooked the scanner to a different USB port (005, instead of 002),
>> since I found a scanner that is working, a Trust Flat Scan USB 19200.
>> I disconnected that one for the test.
>>
>>
>> Please find the probe.log attached
>>
>> [root at fedje ~]# export SANE_DEBUG_SANEI_USB=255
>> [root at fedje ~]# scanimage -L 2>probe.log
>>
>> No scanners were identified. If you were expecting something different,
>> check that the scanner is plugged in, turned on and detected by the
>> sane-find-scanner tool (if appropriate). Please read the documentation
>> which came with this software (README, FAQ, manpages).
>> [root at fedje ~]# ?lsusb | sort
>> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>> Bus 001 Device 002: ID 1058:1001 Western Digital Technologies, Inc.
>> External Hard Disk [Elements]
>> Bus 001 Device 004: ID 2116:0320
>> Bus 001 Device 006: ID 152d:2336 JMicron Technology Corp. / JMicron
>> USA Technology Corp. Hard Disk Drive
>> Bus 001 Device 007: ID 152d:2336 JMicron Technology Corp. / JMicron
>> USA Technology Corp. Hard Disk Drive
>> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>> Bus 003 Device 002: ID 046d:c016 Logitech, Inc. Optical Wheel Mouse
>> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
>> Bus 005 Device 002: ID 03f0:1405 Hewlett-Packard ScanJet 3670
>> [root at fedje ~]#
>>
>> the 2116:0320 ?is a NEC DVD/CD writer
>>
>>
>> Thank you for your time
>>
>>
>> 2011/7/31 stef wrote:
>>> Le vendredi 29 juillet 2011 22:51:01 KasperH, vous avez ?crit :
 my HP ScanJet 3670 is not working under Fedora14. It used to work,
 when I was running WinXP on the same hardware. It is still working
 fine connected to my WinXP laptop's

 troubleshooting I've done so far:

 [root at fedje ~]# yum list installed | grep -i sane
 sane-backends.i686 ? ? ? ? ? ? ? ? ? ? ?1.0.22-3.fc14 ? ? ? ? ? ? @updates
 sane-backends-libs.i686 ? ? ? ? ? ? ? ? 1.0.22-3.fc14 ? ? ? ? ? ?@updates
 sane-backends-libs-gphoto2.i686 ? ?1.0.22-3.fc14 ? ? ? ? ? ? @updates
 sane-frontends.i686 ? ? ? ? ? ? ? ? ? ? ?1.0.14-10.fc14 ? ? ? ? ? ?@fedora
 xsane.i686 ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 0.998-4.fc14
 @updates xsane-common.i686 ? ? ? ? ? ? ? ? ? ? ?0.998-4.fc14
 ?@updates [root at fedje ~]# sane-find-scanner
 ...
 found USB scanner (vendor=0x03f0, product=0x1405, chip=GL646_HP?) at
 libusb:002:002
 ...
 [root at fedje ~]# scanimage --version
 scanimage (sane-backends) 1.0.22; backend version 1.0.22
 [root at fedje ~]# scanimage -L
 No scanners were identified.
 ...
 [root at fedje ~]# lsusb
 ...
 Bus 002 Device 002: ID 03f0:1405 Hewlett-Packard ScanJet 3670
 ...
 [root at fedje ~]# cat /proc/bus/usb/devices
 ...
 T: ?Bus=02 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#= ?2 Spd=12 ?MxCh= 0
 D: ?Ver= 1.10 Cls=ff(vend.) Sub=ff Prot=ff MxPS= 8 #Cfgs= ?1
 P: ?Vendor=03f0 ProdID=1405 Rev= 1.00
 S: ?Manufacturer=Hewlett-Packard
 S: ?Product=HP Scanjet Scanner
 S: ?SerialNumber=CN399S289R
 C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr= 48mA
 I:* If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
 E: ?Ad=81(I) Atr=02(Bu

[sane-devel] HP ScanJet 3670 not working under Fedora14

2011-07-31 Thread KasperH
for another purpose, I booted a live installation of Ubuntu 10.04 and
guess what:

ubuntu at ubuntu:~$ scanimage -L
device `gt68xx:libusb:002:002' is a Mustek BearPaw 1200 CU flatbed scanner
ubuntu at ubuntu:~$ su -
Password:
root at ubuntu:~# scanimage -L
device `gt68xx:libusb:002:002' is a Mustek BearPaw 1200 CU flatbed scanner
device `genesys:libusb:005:002' is a Hewlett Packard ScanJet 3670c
flatbed scanner
root at ubuntu:~#  uname -a
Linux ubuntu 2.6.32-33-generic #70-Ubuntu SMP Thu Jul 7 21:09:46 UTC
2011 i686 GNU/Linux
root at ubuntu:~#


so the root user is now seeing the scanner with ' scanimage -L' , but
the regular user is not seeing it


thanks,

Kasper

2011/7/31 KasperH wrote:
> Merci Stef,
>
> I hooked the scanner to a different USB port (005, instead of 002),
> since I found a scanner that is working, a Trust Flat Scan USB 19200.
> I disconnected that one for the test.
>
>
> Please find the probe.log attached
>
> [root at fedje ~]# export SANE_DEBUG_SANEI_USB=255
> [root at fedje ~]# scanimage -L 2>probe.log
>
> No scanners were identified. If you were expecting something different,
> check that the scanner is plugged in, turned on and detected by the
> sane-find-scanner tool (if appropriate). Please read the documentation
> which came with this software (README, FAQ, manpages).
> [root at fedje ~]# ?lsusb | sort
> Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
> Bus 001 Device 002: ID 1058:1001 Western Digital Technologies, Inc.
> External Hard Disk [Elements]
> Bus 001 Device 004: ID 2116:0320
> Bus 001 Device 006: ID 152d:2336 JMicron Technology Corp. / JMicron
> USA Technology Corp. Hard Disk Drive
> Bus 001 Device 007: ID 152d:2336 JMicron Technology Corp. / JMicron
> USA Technology Corp. Hard Disk Drive
> Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 003 Device 002: ID 046d:c016 Logitech, Inc. Optical Wheel Mouse
> Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
> Bus 005 Device 002: ID 03f0:1405 Hewlett-Packard ScanJet 3670
> [root at fedje ~]#
>
> the 2116:0320 ?is a NEC DVD/CD writer
>
>
> Thank you for your time
>
>
> 2011/7/31 stef wrote:
>> Le vendredi 29 juillet 2011 22:51:01 KasperH, vous avez ?crit :
>>> my HP ScanJet 3670 is not working under Fedora14. It used to work,
>>> when I was running WinXP on the same hardware. It is still working
>>> fine connected to my WinXP laptop's
>>>
>>> troubleshooting I've done so far:
>>>
>>> [root at fedje ~]# yum list installed | grep -i sane
>>> sane-backends.i686 ? ? ? ? ? ? ? ? ? ? ?1.0.22-3.fc14 ? ? ? ? ? ? @updates
>>> sane-backends-libs.i686 ? ? ? ? ? ? ? ? 1.0.22-3.fc14 ? ? ? ? ? ?@updates
>>> sane-backends-libs-gphoto2.i686 ? ?1.0.22-3.fc14 ? ? ? ? ? ? @updates
>>> sane-frontends.i686 ? ? ? ? ? ? ? ? ? ? ?1.0.14-10.fc14 ? ? ? ? ? ?@fedora
>>> xsane.i686 ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? 0.998-4.fc14
>>> @updates xsane-common.i686 ? ? ? ? ? ? ? ? ? ? ?0.998-4.fc14
>>> ?@updates [root at fedje ~]# sane-find-scanner
>>> ...
>>> found USB scanner (vendor=0x03f0, product=0x1405, chip=GL646_HP?) at
>>> libusb:002:002
>>> ...
>>> [root at fedje ~]# scanimage --version
>>> scanimage (sane-backends) 1.0.22; backend version 1.0.22
>>> [root at fedje ~]# scanimage -L
>>> No scanners were identified.
>>> ...
>>> [root at fedje ~]# lsusb
>>> ...
>>> Bus 002 Device 002: ID 03f0:1405 Hewlett-Packard ScanJet 3670
>>> ...
>>> [root at fedje ~]# cat /proc/bus/usb/devices
>>> ...
>>> T: ?Bus=02 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#= ?2 Spd=12 ?MxCh= 0
>>> D: ?Ver= 1.10 Cls=ff(vend.) Sub=ff Prot=ff MxPS= 8 #Cfgs= ?1
>>> P: ?Vendor=03f0 ProdID=1405 Rev= 1.00
>>> S: ?Manufacturer=Hewlett-Packard
>>> S: ?Product=HP Scanjet Scanner
>>> S: ?SerialNumber=CN399S289R
>>> C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr= 48mA
>>> I:* If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
>>> E: ?Ad=81(I) Atr=02(Bulk) MxPS= ?64 Ivl=0ms
>>> E: ?Ad=02(O) Atr=02(Bulk) MxPS= ?64 Ivl=0ms
>>> E: ?Ad=83(I) Atr=03(Int.) MxPS= ? 1 Ivl=8ms
>>> ...
>>>
>>> in /etc/sane.d/genesys.conf
>>> # Hewlett Packard ScanJet 3670c/3690c
>>> usb 0x03f0 0x1405
>>>
>>> So all usb tools tell me, it is there, and it can be communicated with
>>> (serial#, pwr,)
>>> Is sane-find-scanner(1) not sure, why is the question mark (chip=GL646_HP?)
>>> scanimage -L ? does not detect it
>>>
>>> someone a clue why I cannot use this supported and working scanner
>>> under Fedora 14?
>>>
>>> Thanks for your time
>>> Kasper
>>
>> ? ? ? ?Hello,
>>
>> ? ? ? ?I had the same kind of problem with this scanner. In my case I am
>> suspecting an hardware/kernel combination as the root of the problem. Could
>> you run scanimage -L after setting USB debug traces with:
>>
>> export SANE_DEBUG_SANEI_USB=255
>> scanimage -L 2>probe.log
>>
>> ? ? ? ?and send the log ?
>>
>> Regards,
>> ? ? ? ?Stef
>>
>



[sane-devel] HP ScanJet 3670 not working under Fedora14

2011-07-31 Thread stef
Le vendredi 29 juillet 2011 22:51:01 KasperH, vous avez ?crit :
> my HP ScanJet 3670 is not working under Fedora14. It used to work,
> when I was running WinXP on the same hardware. It is still working
> fine connected to my WinXP laptop's
> 
> troubleshooting I've done so far:
> 
> [root at fedje ~]# yum list installed | grep -i sane
> sane-backends.i686  1.0.22-3.fc14 @updates
> sane-backends-libs.i686 1.0.22-3.fc14@updates
> sane-backends-libs-gphoto2.i6861.0.22-3.fc14 @updates
> sane-frontends.i686  1.0.14-10.fc14@fedora
> xsane.i686   0.998-4.fc14 
> @updates xsane-common.i686  0.998-4.fc14
>  @updates [root at fedje ~]# sane-find-scanner
> ...
> found USB scanner (vendor=0x03f0, product=0x1405, chip=GL646_HP?) at
> libusb:002:002
> ...
> [root at fedje ~]# scanimage --version
> scanimage (sane-backends) 1.0.22; backend version 1.0.22
> [root at fedje ~]# scanimage -L
> No scanners were identified.
> ...
> [root at fedje ~]# lsusb
> ...
> Bus 002 Device 002: ID 03f0:1405 Hewlett-Packard ScanJet 3670
> ...
> [root at fedje ~]# cat /proc/bus/usb/devices
> ...
> T:  Bus=02 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#=  2 Spd=12  MxCh= 0
> D:  Ver= 1.10 Cls=ff(vend.) Sub=ff Prot=ff MxPS= 8 #Cfgs=  1
> P:  Vendor=03f0 ProdID=1405 Rev= 1.00
> S:  Manufacturer=Hewlett-Packard
> S:  Product=HP Scanjet Scanner
> S:  SerialNumber=CN399S289R
> C:* #Ifs= 1 Cfg#= 1 Atr=c0 MxPwr= 48mA
> I:* If#= 0 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=(none)
> E:  Ad=81(I) Atr=02(Bulk) MxPS=  64 Ivl=0ms
> E:  Ad=02(O) Atr=02(Bulk) MxPS=  64 Ivl=0ms
> E:  Ad=83(I) Atr=03(Int.) MxPS=   1 Ivl=8ms
> ...
> 
> in /etc/sane.d/genesys.conf
> # Hewlett Packard ScanJet 3670c/3690c
> usb 0x03f0 0x1405
> 
> So all usb tools tell me, it is there, and it can be communicated with
> (serial#, pwr,)
> Is sane-find-scanner(1) not sure, why is the question mark (chip=GL646_HP?)
> scanimage -L   does not detect it
> 
> someone a clue why I cannot use this supported and working scanner
> under Fedora 14?
> 
> Thanks for your time
> Kasper

Hello,

I had the same kind of problem with this scanner. In my case I am 
suspecting an hardware/kernel combination as the root of the problem. Could 
you run scanimage -L after setting USB debug traces with:

export SANE_DEBUG_SANEI_USB=255
scanimage -L 2>probe.log

and send the log ?

Regards,
Stef



[sane-devel] Problem with HP Scanjet G2410 Scanner

2011-07-31 Thread stef
Le jeudi 21 juillet 2011 08:33:52 Kaushik Roy, vous avez ?crit :
> Hi,
> 
> I am using HP Scanjet G2410 Scanner.
> 
> Earlier it was working fine with Ubuntu (up to 10.10). After upgrading to
> the latest version (i.e.11.04) now its working partially. I am unable to
> get the main window. so I can only scan the full page but unable to
> customize (the customization windows disapperas in a flash after I start
> Xsane).
> 
> Plz. suggest me what to do?

Hello,

the G2410 is really similar to the HP2400. Since support for this model 
has been recently completed you could try latest SANE version from git. Alexey 
Osipov has set a PPA at https://launchpad.net/~lion-simba/+archive/hp2400-
genesys . I think it would be worth trying it.

Regards,
Stef



[sane-devel] HPG4010scanner

2011-07-31 Thread stef
Le samedi 16 juillet 2011 08:41:33 David Blaies, vous avez ?crit :
> Dear Sir,
> 
> I used the latest sane v.1.0.22 backend, along with Xsane, for a B&W
> scanning project. The software was functional (after a lot of tweaking)
> for grey scale and line art. However, I neither the color scan nor the
> high resolution (4800 dpi optical) would work. The photo-negative scanner
> was not present in the software, either.
> 
> This was installed on Ubuntu 10.10 64-bit on Intel dual-core.
> 
> The scanning was successful and images will appear in my new ebook. I will
> give the book under the GNU free document license.
> 
> Thank you for your efforts to date,
> 
> Sincerely,
> David Blaies, Ph. D.

Hello,

HP G4010 and G4050 support is basic. I plan to add calibration and 
resolution upt to 4800 dpi in the next months.

Regards,
Stef