Re: [sipx-users] Grandstream GXW4104

2012-04-23 Thread Tony Graziano
Really the best thing you can do is put your log with sipx (proxy) to
debug, and grab whatever best level of detail/logging you can from your
gateway. I don't think this happens with others and people probably arent
answering you because either it doesnt work well for them or the MFR simply
doesnt provide an adequate sip stack or support.

If you see something in the logs, post it here, but you need to discern
WHERE the BYE is coming from. Since the RTP is established between the UA
(phone) and the gateway, sipx is mostly out of the picture except recording
the BYE to cut the CRD record. This is why it is important to use a good
network infrastructure along with the gateway and handset, of course.

There are a couple of easy gateways to use: AudioCodes and Patton. For less
detailed configuration options and ease of configuration a lot of people
choose Audiocodes. (not me).

Good luck.

2012/4/23 Nitin Mirchandani 

>  I have one suggestion for you - Dont use Grandstream. I dont know which
> stack they use - But be it gateway or phone - Its simply unstable (gave up
> trying)
>
> --
> Date: Mon, 23 Apr 2012 11:54:14 -0700
> From: branderso...@msn.com
> To: sipx-users@list.sipfoundry.org
> Subject: Re: [sipx-users] Grandstream GXW4104
>
>
> Could Problem number two be caused by incorrect Refresher, or timer
> settings?  If so, what should they be?
>
> On the gateway:
>
> *Session Expiration: * (in seconds. default 180 seconds) *
> Min-SE: *   (in seconds. default and minimum 90 seconds) *
> Caller Request Timer: *   Yes No (Request for timer when making
> outbound calls)
> *Callee Request Timer: *   Yes No (When caller supports timer but did
> not request one) *
> Force Timer: *   Yes No (Use timer even when remote party does not
> support)
> *UAC Specify Refresher: *   UAC   UAS Omit (Recommended) *
> UAS Specify Refresher: *   UAC   UAS (When UAC did not specify refresher
> tag)
>
>
>
> -Bryan Anderson
>
>
>
> On Wed, Apr 18, 2012 at 10:37 AM, Bryan Anderson wrote:
>
> I have been having issues with a new Grandstream GXW4104 fxo gateway and
> was wondering if anyone could help.
>
> We have 4 pstn lines from qwest going into the gateway.   All calls go to
> an Auto Attendant when answered.
>
> the two problems we have experienced are:
>
> 1) After about 1-1.5 hours the call hit the Auto Attendant but wont
> transfer out.  Some dials and extension they just get dead air.  (this is
> fixed by rebooting the gateway.)
>
> 2) The external uses (either some one who called it, or some one we have
> called) stop hearing audio, but we can still here them. This happens
> anywhere from 1-10 minutes into the call.
>
> sipXecs (4.4.0- 2011-08-14EDT19:47:12 domU-12-31-39-04-D4-A1)
>
> Grandstream firmware: Program--1.3.4.13Loader--1.1.3.4Boot--1.1.3.2
>
> The phones are 1 Polycom IP 550 and 7 Polycom SoundPoint IP 331
>
> -Bryan Anderson
>
>
>
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> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
>
>
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>



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Re: [sipx-users] Grandstream GXW4104

2012-04-23 Thread Nitin Mirchandani

I have one suggestion for you - Dont use Grandstream. I dont know which stack 
they use - But be it gateway or phone - Its simply unstable (gave up trying)
 Date: Mon, 23 Apr 2012 11:54:14 -0700
From: branderso...@msn.com
To: sipx-users@list.sipfoundry.org
Subject: Re: [sipx-users] Grandstream GXW4104

Could Problem number two be caused by incorrect Refresher, or timer settings?  
If so, what should they be?

On the gateway:

Session Expiration:  
  (in seconds. default 180 seconds)
  
  
  

Min-SE: 
  
  (in seconds. default and minimum 90 seconds)
  
  
  

Caller Request Timer: 
  
  Yes 
  No (Request for timer when making outbound calls)
Callee Request Timer: 
  
  Yes 
  No (When caller supports timer but did not request one)
  

  

Force Timer: 
  
  Yes 
  No (Use timer even when remote party does not support)
  

  

UAC Specify Refresher: 
  
  UAC   
  UAS 
  Omit (Recommended)
   
 
  

UAS Specify Refresher: 
  
  UAC   
  UAS (When UAC did not specify refresher tag)


-Bryan Anderson




On Wed, Apr 18, 2012 at 10:37 AM, Bryan Anderson  wrote:

I have been having issues with a new Grandstream GXW4104 fxo gateway and was 
wondering if anyone could help.


We have 4 pstn lines from qwest going into the gateway.   All calls go to an 
Auto Attendant when answered.


the two problems we have experienced are:

1) After about 1-1.5 hours the call hit the Auto Attendant but wont transfer 
out.  Some dials and extension they just get dead air.  (this is fixed by 
rebooting the gateway.)



2) The external uses (either some one who called it, or some one we have 
called) stop hearing audio, but we can still here them. This happens anywhere 
from 1-10 minutes into the call.

sipXecs
(4.4.0- 2011-08-14EDT19:47:12 domU-12-31-39-04-D4-A1)

Grandstream firmware: Program--1.3.4.13Loader--1.1.3.4Boot--1.1.3.2

The phones are 1 Polycom IP 550 and 7 Polycom SoundPoint IP 331

-Bryan Anderson





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Re: [sipx-users] Grandstream GXW4104

2012-04-23 Thread Bryan Anderson
Could Problem number two be caused by incorrect Refresher, or timer
settings?  If so, what should they be?

On the gateway:

*Session Expiration: * (in seconds. default 180 seconds) *
Min-SE: *   (in seconds. default and minimum 90 seconds) *
Caller Request Timer: *   Yes No (Request for timer when making
outbound calls)
*Callee Request Timer: *   Yes No (When caller supports timer but did
not request one) *
Force Timer: *   Yes No (Use timer even when remote party does not
support)
*UAC Specify Refresher: *   UAC   UAS Omit (Recommended) *
UAS Specify Refresher: *   UAC   UAS (When UAC did not specify refresher
tag)



-Bryan Anderson



On Wed, Apr 18, 2012 at 10:37 AM, Bryan Anderson wrote:

> I have been having issues with a new Grandstream GXW4104 fxo gateway and
> was wondering if anyone could help.
>
> We have 4 pstn lines from qwest going into the gateway.   All calls go to
> an Auto Attendant when answered.
>
> the two problems we have experienced are:
>
> 1) After about 1-1.5 hours the call hit the Auto Attendant but wont
> transfer out.  Some dials and extension they just get dead air.  (this is
> fixed by rebooting the gateway.)
>
> 2) The external uses (either some one who called it, or some one we have
> called) stop hearing audio, but we can still here them. This happens
> anywhere from 1-10 minutes into the call.
>
> sipXecs (4.4.0- 2011-08-14EDT19:47:12 domU-12-31-39-04-D4-A1)
>
> Grandstream firmware: Program--1.3.4.13Loader--1.1.3.4Boot--1.1.3.2
>
> The phones are 1 Polycom IP 550 and 7 Polycom SoundPoint IP 331
>
> -Bryan Anderson
>
>
>
> ___
> sipx-users mailing list
> sipx-users@list.sipfoundry.org
> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>
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[sipx-users] Grandstream GXW4104

2012-04-18 Thread Bryan Anderson
I have been having issues with a new Grandstream GXW4104 fxo gateway and
was wondering if anyone could help.

We have 4 pstn lines from qwest going into the gateway.   All calls go to
an Auto Attendant when answered.

the two problems we have experienced are:

1) After about 1-1.5 hours the call hit the Auto Attendant but wont
transfer out.  Some dials and extension they just get dead air.  (this is
fixed by rebooting the gateway.)

2) The external uses (either some one who called it, or some one we have
called) stop hearing audio, but we can still here them. This happens
anywhere from 1-10 minutes into the call.

sipXecs (4.4.0- 2011-08-14EDT19:47:12 domU-12-31-39-04-D4-A1)

Grandstream firmware: Program--1.3.4.13Loader--1.1.3.4Boot--1.1.3.2

The phones are 1 Polycom IP 550 and 7 Polycom SoundPoint IP 331

-Bryan Anderson
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