Re: [SLUG] ISP Recommendation

2013-02-06 Thread Peter Barker
I've been with Internode for several years, and find their support etc good. 
They are now owned by iiNet, so both companies should be very similar.
I used the whirlpool site to find the best ISP for my area.

Regards,
Peter Barker

On Wed, 6 Feb 2013 03:02:30 PM DaZZa wrote:
 On 06/02/2013 1:47 PM, gonzo01 gonz...@fastmail.fm wrote:
  Experiences/recommendations
  appreciated.
 
 I can't speak highly enough of iinet - good support, not too expensive
 (although,  to be honest,  you need to bundle to get the most out of their
 plans), Aussie company.
 
 Well worth looking at.
 
 DaZZa
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Re: [SLUG] ISP Recommendation

2013-02-06 Thread James Linder

On 07/02/2013, at 9:00 AM, slug-requ...@slug.org.au wrote:

 I can't speak highly enough of iinet - good support, not too expensive
 (although,  to be honest,  you need to bundle to get the most out of their
 plans), Aussie company.
 
 Well worth looking at.

Dazza sorry to disagree with you again :-)
3 times in the last 10 years my ISP has been bought by iinet and each time I've 
moved on ...

iinet DO speak english
they are aware eg they know linux exists
they do provide good service

but

my phone battery has gone flat waiting for their help desk many times
my monthly usage (over the years) has been double, 20-50G, instead of the 1-10G 
with every body else

james
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Re: [SLUG] ISP Recommendation

2013-02-06 Thread Chris Barnes
Why would you phone go flat?

Like another person pointed out, if there is a queue, you can opt to have a
representative call you back. you dont lose your place in the queue. much
easier.

and what is this monthly usage you're referring to? Your ADSL usage or your
mobile phone usage? If thats your ADSL usage, why is 20-50 gigs a problem?
i dont know many (if any) ADSL plans that come with a quota that small.


On Thu, Feb 7, 2013 at 3:34 PM, James Linder j...@tigger.ws wrote:


 On 07/02/2013, at 9:00 AM, slug-requ...@slug.org.au wrote:

  I can't speak highly enough of iinet - good support, not too expensive
  (although,  to be honest,  you need to bundle to get the most out of
 their
  plans), Aussie company.
 
  Well worth looking at.

 Dazza sorry to disagree with you again :-)
 3 times in the last 10 years my ISP has been bought by iinet and each time
 I've moved on ...

 iinet DO speak english
 they are aware eg they know linux exists
 they do provide good service

 but

 my phone battery has gone flat waiting for their help desk many times
 my monthly usage (over the years) has been double, 20-50G, instead of the
 1-10G with every body else

 james
 --
 SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/
 Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html




-- 
Kind Regards,

Christopher Barnes

e. chris.p.bar...@gmail.com
-- 
SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/
Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html


Re: [SLUG] ISP Recommendation

2013-02-06 Thread DaZZa
On 7 February 2013 15:34, James Linder j...@tigger.ws wrote:
 On 07/02/2013, at 9:00 AM, slug-requ...@slug.org.au wrote:
 I can't speak highly enough of iinet - good support, not too expensive
 (although,  to be honest,  you need to bundle to get the most out of their
 plans), Aussie company.
 Well worth looking at.

 Dazza sorry to disagree with you again :-)

Don't be sorry. The day my comments are accepted as gospel is the day
I shall go out and top myself! :-)

 3 times in the last 10 years my ISP has been bought by iinet and each time 
 I've moved on ...

 iinet DO speak english
 they are aware eg they know linux exists
 they do provide good service

 but

 my phone battery has gone flat waiting for their help desk many times
 my monthly usage (over the years) has been double, 20-50G, instead of the 
 1-10G with every body else

I can't comment on either of those - my usage has only ever gone over
my monthly limit once (when I discovered the joys of torrenting, erm,
excessive downloading), and I've never had to wait more than 5-10
minutes for support.

I've dealt with many, many worse!

DaZZa
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[SLUG] ISP Recommendation

2013-02-05 Thread gonzo01
Currently I have a 100/100gb (peal/offpeak) ADSL 1500/256 account with 
PeopleTelecom (previously SwiftDSL some years ago when I first subscribed)..


They are about to become part of the Commander (M2 Commander Pty Ltd ) 
brand.


Both PeopleTelecom and Commander are principally business oriented 
communications providers.


They do not provide ADSL2 in my area.

I am considering changing ISPs but want a reliable service with at least 
100gb month, no throttling, preferrably ADSL2+, though have considered 
Telstra and Optus cable. Not particularly interested in bundled 
accounts as we only use prepaid mobiles and now get pensioner discount 
on landline.


Experiences/recommendations appreciated.

Thanks
--
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Re: [SLUG] ISP Recommendation

2013-02-05 Thread David

You didn't say which area you are in.

I have two accounts with Westnet (now part of iinet) and have 
consistently good customer service although I haven't price shopped. 
Good service means that you don't get left on hold for hours, you get 
the option for a call back when they are busy, and when you do get 
through they actually have a clue. They even know that linux exists! The 
last time a help-desk chick didn't know something she did the 
unthinkable - she put me through to someone else who *did* know. Oh, and 
they speak english.


I got caught up with PeopleTelecom in a business context once and they 
were awful. YMMV.


On 06/02/13 13:47, gonzo01 wrote:
Currently I have a 100/100gb (peal/offpeak) ADSL 1500/256 account with 
PeopleTelecom (previously SwiftDSL some years ago when I first 
subscribed)..


They are about to become part of the Commander (M2 Commander Pty Ltd 
) brand.


Both PeopleTelecom and Commander are principally business oriented 
communications providers.


They do not provide ADSL2 in my area.

I am considering changing ISPs but want a reliable service with at 
least 100gb month, no throttling, preferrably ADSL2+, though have 
considered Telstra and Optus cable. Not particularly interested in 
bundled accounts as we only use prepaid mobiles and now get 
pensioner discount on landline.


Experiences/recommendations appreciated.

Thanks


--
David McQuire
0418 310312

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Re: [SLUG] ISP Recommendation

2013-02-05 Thread Chris Barnes
depends how much you'd like to spend, how do you feel about needing static
ip addresses, ipv6 support, etc.

but basically, take a look at the Whirlpool Broadband Choice website.
You can punch in your phone number and it will present you with a list of
available internet providers and their plans. You can filter the results so
you can exclude bundle plans, cap the monthly spend, specify your minimum
download quota, etc

http://bc.whirlpool.net.au/


i currently use Internode, im on a 200gig plan (no offpeak or onpeak) with
land-line phone included. They do dual-stack ipv4 and ipv6 on their ADSL2+
service which is good if you want to start using ipv6. and you can also
apple for a static ipv4 address which comes with a complementary sub-domain
(WhatEverYouLike.power.on.net) to point to your static ip.

Service is good, never had a problem. Only been with them a year though.

Before that I was with iiNet. Really Good. Very fast. I had a similar plan
to the internode plan except with onpeak and offpeak quotas, but iiNet dont
do static ips for residential plans, or ipv6 (last i checked).




On Wed, Feb 6, 2013 at 1:47 PM, gonzo01 gonz...@fastmail.fm wrote:

 Currently I have a 100/100gb (peal/offpeak) ADSL 1500/256 account with
 PeopleTelecom (previously SwiftDSL some years ago when I first subscribed)..

 They are about to become part of the Commander (M2 Commander Pty Ltd )
 brand.

 Both PeopleTelecom and Commander are principally business oriented
 communications providers.

 They do not provide ADSL2 in my area.

 I am considering changing ISPs but want a reliable service with at least
 100gb month, no throttling, preferrably ADSL2+, though have considered
 Telstra and Optus cable. Not particularly interested in bundled accounts
 as we only use prepaid mobiles and now get pensioner discount on landline.

 Experiences/recommendations appreciated.

 Thanks
 --
 SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/
 Subscription info and FAQs: 
 http://slug.org.au/faq/**mailinglists.htmlhttp://slug.org.au/faq/mailinglists.html




-- 
Kind Regards,

Christopher Barnes

e. chris.p.bar...@gmail.com
-- 
SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/
Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html


Re: [SLUG] ISP Recommendation

2013-02-05 Thread Menno Schaaf
I've been with Internode for almost 11 years, various different services,
and never had any issues with their service and support (that said, I have
had issues with certain providers *cough*Telstra*cough*, which Internode
have been very helpful in dealing with).

They do run a significant network, with a lot of dual pathing, so I haven't
seen an issue where part of the network (international or national) is not
accessible due to an issue with the normal path.


You should look who can provide an ADSL2+ service from your exchange, I use
http://www.adsl2exchanges.com.au/ for that sort of lookup.

- Menno


On 6 February 2013 14:28, Chris Barnes chris.p.bar...@gmail.com wrote:

 depends how much you'd like to spend, how do you feel about needing static
 ip addresses, ipv6 support, etc.

 but basically, take a look at the Whirlpool Broadband Choice website.
 You can punch in your phone number and it will present you with a list of
 available internet providers and their plans. You can filter the results so
 you can exclude bundle plans, cap the monthly spend, specify your minimum
 download quota, etc

 http://bc.whirlpool.net.au/


 i currently use Internode, im on a 200gig plan (no offpeak or onpeak) with
 land-line phone included. They do dual-stack ipv4 and ipv6 on their ADSL2+
 service which is good if you want to start using ipv6. and you can also
 apple for a static ipv4 address which comes with a complementary sub-domain
 (WhatEverYouLike.power.on.net) to point to your static ip.

 Service is good, never had a problem. Only been with them a year though.

 Before that I was with iiNet. Really Good. Very fast. I had a similar plan
 to the internode plan except with onpeak and offpeak quotas, but iiNet dont
 do static ips for residential plans, or ipv6 (last i checked).




 On Wed, Feb 6, 2013 at 1:47 PM, gonzo01 gonz...@fastmail.fm wrote:

  Currently I have a 100/100gb (peal/offpeak) ADSL 1500/256 account with
  PeopleTelecom (previously SwiftDSL some years ago when I first
 subscribed)..
 
  They are about to become part of the Commander (M2 Commander Pty Ltd )
  brand.
 
  Both PeopleTelecom and Commander are principally business oriented
  communications providers.
 
  They do not provide ADSL2 in my area.
 
  I am considering changing ISPs but want a reliable service with at least
  100gb month, no throttling, preferrably ADSL2+, though have considered
  Telstra and Optus cable. Not particularly interested in bundled
 accounts
  as we only use prepaid mobiles and now get pensioner discount on
 landline.
 
  Experiences/recommendations appreciated.
 
  Thanks
  --
  SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/
  Subscription info and FAQs: http://slug.org.au/faq/**mailinglists.html
 http://slug.org.au/faq/mailinglists.html
 



 --
 Kind Regards,

 Christopher Barnes

 e. chris.p.bar...@gmail.com
 --
 SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/
 Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html

-- 
SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/
Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html


Re: [SLUG] ISP Recommendation

2013-02-05 Thread DaZZa
On 06/02/2013 1:47 PM, gonzo01 gonz...@fastmail.fm wrote:
 Experiences/recommendations
 appreciated.

I can't speak highly enough of iinet - good support, not too expensive
(although,  to be honest,  you need to bundle to get the most out of their
plans), Aussie company.

Well worth looking at.

DaZZa
-- 
SLUG - Sydney Linux User's Group Mailing List - http://slug.org.au/
Subscription info and FAQs: http://slug.org.au/faq/mailinglists.html