Re: [SLUG] Wall-to-wall Windows

2005-02-16 Thread QuantumG
David Guest wrote:
Really, someone should take the IT section of SMH to task over this 
sort of crap.
---
Although the project is mostly completed, data structures will continue 
to be modified and the last vestiges of open source will be eradicated 
in coming months.
---

That's beautiful reporting.  Maybe we need to nominate Rob O'Neill for 
one of those sardonic annual awards.

Trent
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Re: [SLUG] Wall-to-wall Windows

2005-02-16 Thread john

No mention of hardware!?-- 
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RE: [SLUG] Wall-to-wall Windows

2005-02-16 Thread Rowling, Jill
Not crap, just an unfortunate series of events.
Here's my take on it:

"Printing faults crash the Citrix servers". Yes they do crash if they have
insufficient memory, Windows or otherwise. They also crash if they are the
wrong version or have never been maintained. I've also had problems with a
SAMBA system when a device driver was updated on a remote Windows NT server,
and the wrong printer driver was used. This comes back to not having any
centralised policies regarding Change management.

"User account policies difficult to control". Yes, and they need to be
centralised. This is applicable for any OS, and concerns policy, not
technology.
They had several Unix / Linux systems doing things, presumably because they
were more cost effective than anything else on offer. Note also that this
was a merger of three departments, so possibly a few people left in the
merger. Again no documentation.

"Data was spread across multiple system partitions". Again, policy, not
technology. No policy means data will always spread to fill a space (like
the gas equations).

Email and virus complaints - nothing new here. If it's not managed or
maintained of course Exchange will fall over.

It's the last sentence which is really silly though: one suspects the writer
got a guernsey from a certain quarter for that one.

My predictions: They will eventually get the thing running, then they will
run out of funding for the Windows sysadmins' wages, then the thing will
fall over again and they will have to justify the cost of fixing it again.
Or they will outsource the lot and wonder why the charges are so high.

It's going to be fun when they fill up their disks again.

- Jill.

-Original Message-
From: David Guest [mailto:[EMAIL PROTECTED] 
Sent: Thursday, 17 February 2005 4:31 PM
To: GLUG; SLUG
Subject: [SLUG] Wall-to-wall Windows


Is operating system vilification permited under the NSW 
anti-vilification laws?
http://smh.com.au/articles/2005/02/14/1108229893549.html

Really, someone should take the IT section of SMH to task over this sort 
of crap.

David

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Re: [SLUG] Wall-to-wall Windows

2005-02-16 Thread Glen Turner
David Guest wrote:
Is operating system vilification permited under the NSW 
anti-vilification laws?
http://smh.com.au/articles/2005/02/14/1108229893549.html

Really, someone should take the IT section of SMH to task over this sort 
of crap.
Yep. Looks to me like the Linux-bashing is mainly to hide
the obvious question -- what sort of IT strategy leads to
that sort of huge mess in the first place?  Or was there
no IT strategy.
You get the feeling that any reasonable clean-up of the
mess would have resulted in a sane outcome, no matter
if the mechanism was predominantly Windows, Linux or
Solaris.  Especially since replacing their Exchange e-mail
server with a (presumably more sanely configured) Exchange
e-mail server lead to greater reliability.
I particularly liked the well-known problem with Windows
printer drivers under Citrix being unstable being
described as a Linux problem :-)  Shows a complete lack
of understanding of the problem.  Ironically, running
the open source CUPS printing system is one of the neatest
ways out of that particular problem.
Cheers,
Glen
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Re: [SLUG] Wall-to-wall Windows

2005-02-16 Thread Jeff Waugh


> Is operating system vilification permited under the NSW anti-vilification
> laws?  http://smh.com.au/articles/2005/02/14/1108229893549.html
> 
> Really, someone should take the IT section of SMH to task over this sort
> of crap.

Ah, c'mon, if someone said the same thing about Windows in an article, you
wouldn't even blink. They had badly put together systems, now they don't.
Could be the same thing either way, and could be reported the same way. :-)

We don't get a lot of negative press these days. Even if we did, the only
way to combat it is to make positive press. Ranting about the bad bits
doesn't get us anywhere [1]. :-)

- Jeff

[1] Understanding them, and building positive messages to combat them *does*
though.

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Re: [SLUG] Wall-to-wall Windows

2005-02-16 Thread QuantumG
Jeff Waugh wrote:
Ah, c'mon,
 

Do you sell Positive Thinking tapes as a sideline or what? :)
Trent
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Re: [SLUG] Wall-to-wall Windows

2005-02-16 Thread Glen Turner
Rowling, Jill wrote:
"Printing faults crash the Citrix servers". Yes they do crash if they have
insufficient memory, Windows or otherwise. They also crash if they are the
wrong version or have never been maintained.
This is a genuine problem.  If you're running Citrix you've got
multiple people using the same server.  Even though Windows isn't
multiuser it generally all works OK.
Except when those Citrix clients have differing lists of printer
drivers.  Ripping in and out printer drivers will often lead to
a crash (they are written by Taiwanese hardware manufacturers,
are only meant to be installed once, etc).
The answer is only to run one printer driver. This usaully means
standardising on hardware (a problem when that printer range is
superceeded and a problem if your department is the merger of three
departments) or using only generic PostScript (and PS printers
still cost more than non-PS printers).
Or installing CUPS on Linux as the print spooler.  All CUPS
printers look like a PostScript printers to Windows.  So all
jobs use the one driver.  So Citrix doesn't need to stuff
about changing drivers when differing users print.  But on the
far side of the CUPS spooler you can have differing makes and
models of printers.
Of course, the best answer is to use a real multi-user operating
system in the first place :-)
Cheers,
Glen
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Re: [SLUG] Wall-to-wall Windows

2005-02-17 Thread O Plameras
David Guest wrote:
Is operating system vilification permited under the NSW 
anti-vilification laws?
http://smh.com.au/articles/2005/02/14/1108229893549.html

Really, someone should take the IT section of SMH to task over this 
sort of crap.

I do not consider this  vilification of Open Systems or Unix/Linux. 

This is a classic case where the *3Ms* failed to mix successfully. The 
3Ms being:

1. *Men* - IT staff  are short in understanding,  experience, 
comprehension, and training.
This is evident by the blame being directed only at Machines. No mention 
of Men and
Management. It will be interesting to know what qualifications and 
experiences do the
IT staff have.

2. *Machines* - Computer Hardware, Solaris, Unix, Linux, and Apps Software
totally relies on Men as to whether it will work as intended or fall 
short of objectives.
We know Open Systems machines and software work but at this site it did not.

3. *Management* - Level of IT management skills available at this site 
is certainly low.
Management structure and decision making processes, etc. will be curious 
items of
interest.

Just think about one of the problems: being unable to register a user 
quickly. It is a basic
and rudimentary service in an installation.  Management failure is what 
this appears to
me.


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Re: [SLUG] Wall-to-wall Windows

2005-02-17 Thread David Guest
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1
Jeff Waugh wrote:
| 
|
|> Is operating system vilification permited under the NSW
|> anti-vilification laws?
|> http://smh.com.au/articles/2005/02/14/1108229893549.html
|>
|> Really, someone should take the IT section of SMH to task over
|> this sort of crap.
|
|
| Ah, c'mon, if someone said the same thing about Windows in an
| article, you wouldn't even blink. They had badly put together
| systems, now they don't. Could be the same thing either way, and
| could be reported the same way. :-)
|
| We don't get a lot of negative press these days. Even if we did,
| the only way to combat it is to make positive press. Ranting about
| the bad bits doesn't get us anywhere [1]. :-)
|
| - Jeff
|
| [1] Understanding them, and building positive messages to combat
| them *does* though.
I agree with you, Jeff, but the thrust of the article was three bogey
systems were amalgamated into one and that worked better. Whether that
one was linux, windows or other is immaterial. However to then infer
that the problem was open source software is illogical. O'Neill
rendered no proof that it was.
It is sloppy journalism and that at least should be scolded as such.
David

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