I can sympathize with some of the stories here. I placed an order with
Kennedy Composites on March 1st. At that time, Barry told me that all
the items I ordered were in stock. He gave me a total and an hour
later, I sent him $245 via PayPal. To date, I have not yet received my
order.
Starting in the first week in April, I started sending Barry emails to
check on my order. Now, I understand that alot of the vendors in this
hobby are in the business part time. I understand that Barry had the
Toledo show in the first week in April. I don't have a problem with
that. I don't have a problem with delayed orders in general. But
seriously, is it too much to ask to take 60 seconds to reply to a
customer's email?
I expect that when I have given someone my hard-earned money, that they
at least do me the courtesy of returning my phone calls and emails.
Even a one line email saying Hi, sorry your order has been delayed due
to whatever would be satisfactory. But to completely ignore all my
communications is UNACCEPTABLE.
I wonder how Charlie Britt rates not one, but several phone calls from
Barry. Gee, guess I'm not on the right list or something... My
rating: -8
--Jim Laurel
--
bwanajim
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