I can sympathize with some of the stories here. I placed an order with Kennedy Composites on March 1st. At that time, Barry told me that all the items I ordered were in stock. He gave me a total and an hour later, I sent him $245 via PayPal. To date, I have not yet received my order.
Starting in the first week in April, I started sending Barry emails to check on my order. Now, I understand that alot of the vendors in this hobby are in the business part time. I understand that Barry had the Toledo show in the first week in April. I don't have a problem with that. I don't have a problem with delayed orders in general. But seriously, is it too much to ask to take 60 seconds to reply to a customer's email? I expect that when I have given someone my hard-earned money, that they at least do me the courtesy of returning my phone calls and emails. Even a one line email saying "Hi, sorry your order has been delayed due to whatever" would be satisfactory. But to completely ignore all my communications is UNACCEPTABLE. I wonder how Charlie Britt rates not one, but several phone calls from Barry. Gee, guess I'm not on the right list or something... My rating: -8 --Jim Laurel -- bwanajim ------------------------------------------------------------------------ bwanajim's Profile: http://www.rcgroups.com/forums/member.php?action=getinfo&userid=43773 View this thread: http://www.rcgroups.com/forums/showthread.php?threadid=357191 RCSE-List facilities provided by Model Airplane News. Send "subscribe" and "unsubscribe" requests to [EMAIL PROTECTED] Please note that subscribe and unsubscribe messages must be sent in text only format with MIME turned off. Email sent from web based email such as Hotmail and AOL are generally NOT in text format
