[RCSE] Satisfaction from the Futaba Service Center
I have received an email from the manager of the Futaba Service Center in which he expresses regret at the treatment I received when I tried to have them deal with serious product deficiencies in their 5 channel PCM radios back in the 90s. I have also received an explanation of why this is unlikely to happen in the future. Recognition of the problem and a desire to set it straight is what I have been looking for all the time. Now that I have it, Futaba is back on my buy-list. Happy Holidays to you all! Anker
Re: [RCSE] Satisfaction from the Futaba Service Center
I never even had an indication that they knew they screwed up! I definitely wouldn't send anything to their service dept Mark Mech www.aerofoam.com I have received an email from the manager of the Futaba Service Center in which he expresses regret at the treatment I received when I tried to have them deal with serious product deficiencies in their 5 channel PCM radios back in the 90s. I have also received an explanation of why this is unlikely to happen in the future. Recognition of the problem and a desire to set it straight is what I have been looking for all the time. Now that I have it, Futaba is back on my buy-list. RCSE-List facilities provided by Model Airplane News. Send subscribe and unsubscribe requests to [EMAIL PROTECTED] Please note that subscribe and unsubscribe messages must be sent in text only format with MIME turned off.
