RE: [pfSense Support] RE: [SPAM] [pfSense Support] RE: [SPAM] RE: [pfSense Support] RE: [SPAM] RE: [pfSense Support] RE: [SPAM] Re: [pfSense Support] RE: [SPAM] Re: [pfSense Support] website browsing

2009-04-16 Thread Craig Roy
Hi Juan,

My recommendation would be to do the following
1. Setup another box get it up and running with the minimum config necessary
to keep all your users happy, especially if they are paying customers or
employee's.

This will get them off your back while you troubleshoot your throughput
problems with less pressure to get them back online. When you are sure that
your normal box is stable, swap it over after giving users advance notice of
the swap over, with an expected downtime to swap 1 PC out and 1 back in and
reversed if unsatisfactory result.

2. Depending what NIC's you are using, I did use Realtek chipset Netgear
NIC's for a while. These lasted about 1 - 2 years before slowing to a
standstill. I replaced these about 6 months ago with Intel Gigabit NIC's.
Loadbalancing Dual WAN's, 2x 8MB WAN connections. When I replaced the
Realtek Chipset NIC's, 1 only was failing, but I replaced ALL 4, as they
were all the same age and Unix is hard on NIC's. I didn't want the same
thing to happen a few weeks down the track.

3. Clean install PFSense, configure the system and do a Config Backup for a
later stage. Test the throughput on your new install, PC eitherside and
confirm data transfer. On Gigabit NIC's I am getting about 100MB/Sec or more
throughput (steady on a file about 60GB).

4. If you still have issues on the older system, it's not uncommon for those
older boards to have PCI slots fail. If this is the situation, replace PC
and start again. In Australia, it's easy to get 2 or 3 year old PC's, EX
GOV, for $200 - $300 with 3GHz P4 CPU, 40 - 80GB HDD's (some IDE/SATA) and
1GB RAM. So it should be possible for you as well.

5. You might also consider replacing patch cables between NIC's and Router
and PFSense. Eliminates the unexpected.

Kindest regards,





-Original Message-
From: Juan Rivera [mailto:jriv...@americancableco.com] 
Sent: Thursday, 16 April 2009 9:50 PM
To: support@pfsense.com
Subject: [pfSense Support] RE: [SPAM] [pfSense Support] RE: [SPAM] RE:
[pfSense Support] RE: [SPAM] RE: [pfSense Support] RE: [SPAM] Re: [pfSense
Support] RE: [SPAM] Re: [pfSense Support] website browsing

hey this is getting worse we can't even get to the home page now we have
to hit refresh over and over so we can get to the home page its running
really slow I think just like dial up lol well I don't know what else to
do I called our provider and they said everything seems to be good I
connected a lap straight on the router and it loaded in 17 milliseconds
any setting on the fire wall could be wrong or you think the computer
where pfsence is installed it's not good enough the specs are  700 mhz
512 of ram and 100 mb/s nick cards let me know what you guys think   

-Original Message-
From: Juan Rivera 
Sent: Tuesday, April 14, 2009 9:44 AM
To: support@pfsense.com
Subject: [SPAM] [pfSense Support] RE: [SPAM] RE: [pfSense Support] RE:
[SPAM] RE: [pfSense Support] RE: [SPAM] Re: [pfSense Support] RE: [SPAM]
Re: [pfSense Support] website browsing

Hey Tim here are the specs of the firewall  its running on a 700 MHz
processor 512 of ram and 2 100 MB nicks is an old gateway mid tower atx

-Original Message-
From: Tim Dickson [mailto:tdick...@calistogaranch.com] 
Sent: Monday, April 13, 2009 4:19 PM
To: support@pfsense.com
Subject: [SPAM] RE: [pfSense Support] RE: [SPAM] RE: [pfSense Support]
RE: [SPAM] Re: [pfSense Support] RE: [SPAM] Re: [pfSense Support]
website browsing

It all depends on throughput levels - but yes, I can pretty much
guarantee
it can handle it. (1990's hardware can handle 70 users with modest
throughput), but if you are curious - what are your specs?
I was more wondering if you had a couple machines with malware that may
be
pegging out your connections state table, or some P2P users. 
Check your state table and make sure it isn't maxing out.  And make sure
if
you have P2P users, that they aren't maxing out your bandwidth. 

Blank MTU in your config is fine - that means it will be at 1500 - which
is
the standard on most connections (at least in the US).

You didn't answer if all was well when bypassing the pfSense box.  If it
is,
then start segregating things.  Try it with JUST your machine -> pfSense
->
Modem, and see how that works... this is granting your box is malware
free
:) - if in doubt, grab an Ubuntu LiveCD (or variant) and boot it up on
your
machine to test.

Good luck!
-Tim


-Original Message-
From: Juan Rivera [mailto:jriv...@americancableco.com] 
Sent: Monday, April 13, 2009 12:57 PM
To: support@pfsense.com
Subject: [pfSense Support] RE: [SPAM] RE: [pfSense Support] RE: [SPAM]
Re:
[pfSense Support] RE: [SPAM] Re: [pfSense Support] website browsing

Yeah just called my ISP they are checking on the modem to see if there
is something wrong with it  as the MTU was blank before I made any
changes to it, now it got me thinking I have more than 70 

RE: [pfSense Support] RE: [SPAM] [pfSense Support] RE: [SPAM] RE: [pfSense Support] RE: [SPAM] RE: [pfSense Support] RE: [SPAM] Re: [pfSense Support] RE: [SPAM] Re: [pfSense Support] website browsing

2009-04-16 Thread Christopher M. Iarocci
Juan,

What about connecting a single computer behind the firewall without the
rest of the network connected?  Does the traffic move quickly then?  If
so, your firewall is probably being overloaded by traffic coming from
the network.  If it is still slow with a single computer behind the
firewall, it's time to figure out what is wrong with the hardware.  

Christopher Iarocci
Network Solutions Manager
Twin Forks Office Products
631-727-3354

-Original Message-
From: Juan Rivera [mailto:jriv...@americancableco.com] 
Sent: Thursday, April 16, 2009 7:50 AM
To: support@pfsense.com
Subject: [pfSense Support] RE: [SPAM] [pfSense Support] RE: [SPAM] RE:
[pfSense Support] RE: [SPAM] RE: [pfSense Support] RE: [SPAM] Re:
[pfSense Support] RE: [SPAM] Re: [pfSense Support] website browsing

hey this is getting worse we can't even get to the home page now we have
to hit refresh over and over so we can get to the home page its running
really slow I think just like dial up lol well I don't know what else to
do I called our provider and they said everything seems to be good I
connected a lap straight on the router and it loaded in 17 milliseconds
any setting on the fire wall could be wrong or you think the computer
where pfsence is installed it's not good enough the specs are  700 mhz
512 of ram and 100 mb/s nick cards let me know what you guys think   

-Original Message-
From: Juan Rivera 
Sent: Tuesday, April 14, 2009 9:44 AM
To: support@pfsense.com
Subject: [SPAM] [pfSense Support] RE: [SPAM] RE: [pfSense Support] RE:
[SPAM] RE: [pfSense Support] RE: [SPAM] Re: [pfSense Support] RE: [SPAM]
Re: [pfSense Support] website browsing

Hey Tim here are the specs of the firewall  its running on a 700 MHz
processor 512 of ram and 2 100 MB nicks is an old gateway mid tower atx

-Original Message-
From: Tim Dickson [mailto:tdick...@calistogaranch.com] 
Sent: Monday, April 13, 2009 4:19 PM
To: support@pfsense.com
Subject: [SPAM] RE: [pfSense Support] RE: [SPAM] RE: [pfSense Support]
RE: [SPAM] Re: [pfSense Support] RE: [SPAM] Re: [pfSense Support]
website browsing

It all depends on throughput levels - but yes, I can pretty much
guarantee
it can handle it. (1990's hardware can handle 70 users with modest
throughput), but if you are curious - what are your specs?
I was more wondering if you had a couple machines with malware that may
be
pegging out your connections state table, or some P2P users. 
Check your state table and make sure it isn't maxing out.  And make sure
if
you have P2P users, that they aren't maxing out your bandwidth. 

Blank MTU in your config is fine - that means it will be at 1500 - which
is
the standard on most connections (at least in the US).

You didn't answer if all was well when bypassing the pfSense box.  If it
is,
then start segregating things.  Try it with JUST your machine -> pfSense
->
Modem, and see how that works... this is granting your box is malware
free
:) - if in doubt, grab an Ubuntu LiveCD (or variant) and boot it up on
your
machine to test.

Good luck!
-Tim


-Original Message-
From: Juan Rivera [mailto:jriv...@americancableco.com] 
Sent: Monday, April 13, 2009 12:57 PM
To: support@pfsense.com
Subject: [pfSense Support] RE: [SPAM] RE: [pfSense Support] RE: [SPAM]
Re:
[pfSense Support] RE: [SPAM] Re: [pfSense Support] website browsing

Yeah just called my ISP they are checking on the modem to see if there
is something wrong with it  as the MTU was blank before I made any
changes to it, now it got me thinking I have more than 70 computers
connecting to my free BSD you think it can't handle that many ?

-Original Message-
From: Tim Dickson [mailto:tdick...@calistogaranch.com] 
Sent: Monday, April 13, 2009 2:54 PM
To: support@pfsense.com
Subject: [SPAM] RE: [pfSense Support] RE: [SPAM] Re: [pfSense Support]
RE: [SPAM] Re: [pfSense Support] website browsing

Sounds like you are pulling at straws here - but try and find out what
the
root of your problem is.  If your packets are fragmented, then yes this
will
slow things down - but it could be totally irrelevant to your issue. 
If you bypass pfSense is everything fine? 
How do your traffic graphs look? (how many connections are you doing -
check
the state table)

If it is in fact your MTU - check with your ISP on what your MTU should
be,
you'll want to leave it matching theirs as changing MTU will just cause
MORE
packet fragmentation where it isn't necessary, or causing more packets
with
less data. And if your MTU is correct, your traffic is minimal, and you
are
still having latency issues start a trace and find the routers your
traffic
is passing through.  Then test the MTU levels to each router to find out
which router is causing your fragmentation.  You should then point your
ISP
to that router. 

The random MTU guess isn't going to get you anywhere.  Just my 2cents
though...
-Tim

-Original Message-
From: Juan Rivera [mailto:jriv

[pfSense Support] RE: [SPAM] [pfSense Support] RE: [SPAM] RE: [pfSense Support] RE: [SPAM] RE: [pfSense Support] RE: [SPAM] Re: [pfSense Support] RE: [SPAM] Re: [pfSense Support] website browsing

2009-04-16 Thread Juan Rivera
hey this is getting worse we can't even get to the home page now we have
to hit refresh over and over so we can get to the home page its running
really slow I think just like dial up lol well I don't know what else to
do I called our provider and they said everything seems to be good I
connected a lap straight on the router and it loaded in 17 milliseconds
any setting on the fire wall could be wrong or you think the computer
where pfsence is installed it's not good enough the specs are  700 mhz
512 of ram and 100 mb/s nick cards let me know what you guys think   

-Original Message-
From: Juan Rivera 
Sent: Tuesday, April 14, 2009 9:44 AM
To: support@pfsense.com
Subject: [SPAM] [pfSense Support] RE: [SPAM] RE: [pfSense Support] RE:
[SPAM] RE: [pfSense Support] RE: [SPAM] Re: [pfSense Support] RE: [SPAM]
Re: [pfSense Support] website browsing

Hey Tim here are the specs of the firewall  its running on a 700 MHz
processor 512 of ram and 2 100 MB nicks is an old gateway mid tower atx

-Original Message-
From: Tim Dickson [mailto:tdick...@calistogaranch.com] 
Sent: Monday, April 13, 2009 4:19 PM
To: support@pfsense.com
Subject: [SPAM] RE: [pfSense Support] RE: [SPAM] RE: [pfSense Support]
RE: [SPAM] Re: [pfSense Support] RE: [SPAM] Re: [pfSense Support]
website browsing

It all depends on throughput levels - but yes, I can pretty much
guarantee
it can handle it. (1990's hardware can handle 70 users with modest
throughput), but if you are curious - what are your specs?
I was more wondering if you had a couple machines with malware that may
be
pegging out your connections state table, or some P2P users. 
Check your state table and make sure it isn't maxing out.  And make sure
if
you have P2P users, that they aren't maxing out your bandwidth. 

Blank MTU in your config is fine - that means it will be at 1500 - which
is
the standard on most connections (at least in the US).

You didn't answer if all was well when bypassing the pfSense box.  If it
is,
then start segregating things.  Try it with JUST your machine -> pfSense
->
Modem, and see how that works... this is granting your box is malware
free
:) - if in doubt, grab an Ubuntu LiveCD (or variant) and boot it up on
your
machine to test.

Good luck!
-Tim


-Original Message-
From: Juan Rivera [mailto:jriv...@americancableco.com] 
Sent: Monday, April 13, 2009 12:57 PM
To: support@pfsense.com
Subject: [pfSense Support] RE: [SPAM] RE: [pfSense Support] RE: [SPAM]
Re:
[pfSense Support] RE: [SPAM] Re: [pfSense Support] website browsing

Yeah just called my ISP they are checking on the modem to see if there
is something wrong with it  as the MTU was blank before I made any
changes to it, now it got me thinking I have more than 70 computers
connecting to my free BSD you think it can't handle that many ?

-Original Message-
From: Tim Dickson [mailto:tdick...@calistogaranch.com] 
Sent: Monday, April 13, 2009 2:54 PM
To: support@pfsense.com
Subject: [SPAM] RE: [pfSense Support] RE: [SPAM] Re: [pfSense Support]
RE: [SPAM] Re: [pfSense Support] website browsing

Sounds like you are pulling at straws here - but try and find out what
the
root of your problem is.  If your packets are fragmented, then yes this
will
slow things down - but it could be totally irrelevant to your issue. 
If you bypass pfSense is everything fine? 
How do your traffic graphs look? (how many connections are you doing -
check
the state table)

If it is in fact your MTU - check with your ISP on what your MTU should
be,
you'll want to leave it matching theirs as changing MTU will just cause
MORE
packet fragmentation where it isn't necessary, or causing more packets
with
less data. And if your MTU is correct, your traffic is minimal, and you
are
still having latency issues start a trace and find the routers your
traffic
is passing through.  Then test the MTU levels to each router to find out
which router is causing your fragmentation.  You should then point your
ISP
to that router. 

The random MTU guess isn't going to get you anywhere.  Just my 2cents
though...
-Tim

-Original Message-
From: Juan Rivera [mailto:jriv...@americancableco.com] 
Sent: Monday, April 13, 2009 11:12 AM
To: support@pfsense.com
Subject: [pfSense Support] RE: [SPAM] Re: [pfSense Support] RE: [SPAM]
Re:
[pfSense Support] website browsing

ok I've done that but still the internet slow the MTU is not at 1400 but
internet slow is there anything else that could be the problem 

-Original Message-
From: Gary Buckmaster [mailto:g...@centipedenetworks.com] 
Sent: Monday, April 13, 2009 1:28 PM
To: support@pfsense.com
Subject: [SPAM] Re: [pfSense Support] RE: [SPAM] Re: [pfSense Support]
website browsing

This is not the way to do this as the configuration will not survive 
reboots.  You can set the MTU on the interface configuration page for 
your WAN interface in the webGUI.  I would encourage you to check that 
out. 

Mikel Jimenez Fernandez wrote:
> Hi
>
> Yo have to reduce the MTU of inte