RE: Support Digest, Vol 87, Issue 17

2014-11-12 Thread Memisyazici, Aras
Meredith,

Are you able to close pidgin at all? I've had a similar situation now for a 
week, and due to this issue ended up uninstalling the software and moving 
forward with Adium.

Given the amount of people complaining about this type of behavior, I'm 
wondering if the devs would now take our findings a bit more serious...

--Russ


 Original message 
From: support-requ...@pidgin.im
Date:11/12/2014 5:26 PM (GMT-05:00)
To: support@pidgin.im
Subject: Support Digest, Vol 87, Issue 17

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Today's Topics:

   1. Re: Pidgin on Windows Server (Dave Warren)
   2. Pidgin not working today (Heather Clark)
   3. Re: Pidgin not working today (Ethan Blanton)
   4. unable to connect (Bowman, Tim)
   5. Re: unable to connect (David Woolley)
   6. Re: Pidgin not working today (Chris Garriss)
   7. Windows not showing (Meredith Kurtz)


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Message: 1
Date: Wed, 12 Nov 2014 11:09:41 -0800
From: Dave Warren 
To: support@pidgin.im
Subject: Re: Pidgin on Windows Server
Message-ID: <5463b075.3050...@hireahit.com>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

On 2014-11-11 18:45, ChO2 wrote:
> First of all, there is no such thing as a Windows server.

You might want to mention that to Microsoft, they seem to be making
boatloads of money selling server different Windows Server products,
which comprise a fairly substantial percentage of the base of installed
servers.

--
Dave Warren
http://www.hireahit.com/
http://ca.linkedin.com/in/davejwarren




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Message: 2
Date: Wed, 12 Nov 2014 19:46:57 +
From: Heather Clark 
To: "'support@pidgin.im'" 
Subject: Pidgin not working today
Message-ID:

<52a12fcda5fd476590ae7582bb1db...@by2pr08mb111.namprd08.prod.outlook.com>

Content-Type: text/plain; charset="us-ascii"

We have been trying to sign into pidgin all day and it never loads.  Are you 
having system problems.


Heather Clark
Gopher for Recruiters
BlackDog Recruiting Software, Inc.
Support:  800.316.0852
Direct:  720.505.1327
Fax:  800.316.0852
heat...@go4.bz
supp...@go4.bz
http://www.go4recruitingsoftware.com
http://recruitersoftware.blogspot.com

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Message: 3
Date: Wed, 12 Nov 2014 15:18:17 -0500
From: Ethan Blanton 
To: Heather Clark 
Cc: "'support@pidgin.im'" 
Subject: Re: Pidgin not working today
Message-ID: <20141112201817.ga8...@mail.kb8ojh.net>
Content-Type: text/plain; charset=us-ascii

Heather Clark spake unto us the following wisdom:
> We have been trying to sign into pidgin all day and it never loads.
> Are you having system problems.

Pidgin is not a system.  You are using Pidgin, which is a software
package, to connect to some system.  You need to ask the maintainers
of that system.

Ethan



--

Message: 4
Date: Wed, 12 Nov 2014 21:24:12 +
From: "Bowman, Tim" 
To: "support@pidgin.im" 
Subject: unable to connect
Message-ID: <1bc1b9677e904c82b98bfc7468a5d...@rcs-ew.regionalcs.org>
Content-Type: text/plain; charset="us-ascii"

We are unable to connect here at our office. We are all using MSN accounts and 
no one had any problems on Monday. We were closed yesterday. We are not 
experiencing any other internet issues and we have not made any changes to our 
routers. We just see "Available-connecting" at the bottom of our Buddy list 
window.  Is there an issue with MSN accounts at this time?

Thanks,

Tim Bowman
Network Administrator
Regional Consolidated Services
336-629-5141

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Message: 5
Date: Wed, 12 Nov 2014 21:35:04 +
From: David Woolley 
To: "Bowman, Tim" ,  "support@pidgin.im"

Subject: Re: unable to connect
Message-ID: <5463d288.9030...@david-woolley.me.uk>
Content-Type: text/plain; charset=windows-1252; format=flowed

On 12/11/14 21:24, Bowman, Tim wrote:
> We are unable to connect here at our office. We are all using MSN
> accounts and no one had any problems on Monday. We were closed

Whilst Microsoft may have changed something recently, that has broken it
this time, you shouldn't be using Pidgin 

Re: Support Digest, Vol 87, Issue 17

2014-11-12 Thread Ethan Blanton
Memisyazici, Aras spake unto us the following wisdom:
> Are you able to close pidgin at all? I've had a similar situation now
> for a week, and due to this issue ended up uninstalling the software
> and moving forward with Adium.

Sounds like you're on OS X.  We recommend Adium on OS X, in fact.

> Given the amount of people complaining about this type of behavior,
> I'm wondering if the devs would now take our findings a bit more
> serious...

The behavior in the email you're referencing was a failure to
understand the Windows system tray icon behavior.  (I don't understand
it, either, I don't use Windows, so I can't help.)  It's not related
to whatever issues you're having.

What that has to do with taking things seriously, I don't know.  I
look forward to my paycheck, I guess.  :-P

Ethan

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