Re: Account recovery

[Eion Robb]

Hi Ruby,

We can only help out with Pidgin and questions relating to its use.  We
don't have any control of any servers so can't do any password resets for
you, sorry.

Cheers,
Eion

On Fri, 29 Jul 2022 at 07:21, Ruby Max  wrote:

> Hello I‘be trying to log into my Vclub acc and it’s saying password is
> wrong so they told me to reach out to you guys
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Re: account

[David Woolley]

On 05/06/17 14:30, John Mc Gowan wrote:


I am having difficulty resetting my password for my pidgin account can
you assist.


No, because it isn't a pidgin account, it is an account on Oracle's, we 
guess but don't, XMPP server.


We are advised that people within the Oracle network can use 
 for more information; for 
outsiders, like us, it just redirects to the public home page.


Please explain to the Oracle person dealing with your problem, why you 
didn't go there first and suggest how the repeated misdirections to this 
mailing list could be avoided.


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Re: Account log in

[Rodney D. Myers]

On Mon, 26 Oct 2015 10:21:42 -0700 (PDT)
Mark Stowe  wrote:

> Hello,
> 
>  
> 
> I am unable to access my Pidgin today. I reset my SSO login. Are
> these issues connected?
> 
> Please help!
> 
>  
> 
>  
> 
> http://www.oracle.com/
> 
> Richard "Mark" Stowe / Cloud and Enterprise Management Specialist
> 
> Phone: HYPERLINK "tel:+1%205124011624"+1 5128138262 | Mobile: +1
> 5616320144 7700 Parmer Lane, Building B, Suite 300 | Austin, TX 78729 

contact Oracle IT

-- 
Rodney D. Myers  - kg6anx

They that can give up essential liberty to obtain a
little temporary safety deserve neither liberty nor safety.
        Ben Franklin - 1759


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Re: Account log in

[Michael McConville]

Mark Stowe wrote:
> I am unable to access my Pidgin today. I reset my SSO login. Are these
> issues connected?

This is probably because of an issue in Oracle's internal network.
Oracle employees very often make the mistake of contacting us thinking
we can help. You'll have to ask Oracle IT support.

Does any company documentation suggest that you contact us when Pidgin
isn't working?

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Re: Account disabled - URGENT

[Ethan Blanton]

D R spake unto us the following wisdom:
> My account has been disabled.
> It says password incorrect.
> Username : d...@plurismarketing.com
> Can you please help me with password reset ?

No.  You need to contact your IT.  Pidgin is a software package, not
the service you're using.

Ethan

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Re: account off

[Shlomi Fish]

Hi Marcella,

On Sat, 3 Aug 2013 16:40:41 -0600
"Marcella"  wrote:

> I can’t get AIM to enable.  It keeps telling me I have the wrong password.  I
> have had the same one since 2009. My Screen name is marcella67b , my password
> is mrbfb2.  I would appreciate any help you can give me. Thanks, 
> Marcella 

You should not have mentioned your password on this list because it is publicly
archived in several places, and there are other subscribers. Otherwise, it is
possible that someone cracked your account and changed the password, and
perhaps you can restore it on the AIM site using your E-mail address.

Otherwise, we are just the support group for Pidgin, which is a client that is
not affiliated with AIM or any other service, and you'll need to contact the
service provider.

Regards,

Shlomi Fish

-- 
-
Shlomi Fish   http://www.shlomifish.org/
UNIX Fortune Cookies - http://www.shlomifish.org/humour/fortunes/

Only perl and Chuck Norris can parse Perl.
— http://www.shlomifish.org/humour/bits/facts/Chuck-Norris/

Please reply to list if it's a mailing list post - http://shlom.in/reply .

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Re: account locked

[Tres Finocchiaro]

Jerry,

This mailing list is unable to unlock accounts.

For troubleshooting:

Please go to the Yahoo account properties of Pidgin and uncheck the "Save
password" box.

Next, sign into Yahoo using their website.

Last, try signing into Yahoo from Pidgin again.

If this does not work, you may want to try Pidgin on a different computer,
or use Yahoo Messenger to resolve the locked account issue.

-Tres

On Thu, Mar 14, 2013 at 3:52 PM, Jerry Ford wrote:

> I have a pidgin installation on my laptop at work.  It is set to
> automatically start and log me in when the computer is started up.
>
> The hard drive has failed on that machine.  Over thae past fiew days, the
> computer has been rebooted numerous times by me and by our IT department
> while diagnosing and trying to fix the problem.
>
> Now I have installed pidgin on my home computer and am trying to enable
> the same Yahoo! account that is used by the work laptop.
>
> But pidgin refuses to enable it, with a message that says "Account locked.
>  Too many failed login attempts.  Logging into the Yahoo! website may fix
> this."  It does not. I can log in to Yahoo! and read my mail there, but it
> does not fix the Pidgin problem.
>
> What can I do?
>
> Jerry Ford
>
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-- 
- tres.finocchi...@gmail.com
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Re: account

[Brian Morrison]

On Fri, 4 Jan 2013 11:06:00 -0800 (PST)
Paul Gorski wrote:

> I can't log into my pidgin account.  It say's it's disabled.

You need to talk to Oracle's internal IT department, we can't help you
as we don't know anything about the setup there.

-- 

Brian Morrison

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Re: account settings Not Authorised

[Alex Papadopoulos]

On 11 May 2012 16:22, Ludo Beckers  wrote:
> When I click the Add button I see a list in "Protocol", and I don't know
> what to choose.
> I have a gmail address, so guess choosing Google Talk could work.
> I enter my username; the Domain is already filled in with gmail.com
> What do I put in "Resource"?
>
> The password I presume is the login password for my gmail account.
> I fill it in and click "remember".
> Then I see:
>
> examplen...@gmail.com/ disabled
> Not Authorised
>
> I tried modifying and Re-enable, but am stuck.

See https://apapadop.wordpress.com/2012/04/15/stop-google-recording-your-chats/
for a step-by-step HOWTO setup Google Chat with Pidgin.

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Re: Account Hacked - How can I cancel account?

[Brian Morrison]

On Tue, 13 Mar 2012 08:52:09 -0400
"Erin Nittinger"  wrote:

> Good Morning -
> 
>  
> 
> It appears that my Pidgin account has been hacked.  I think my
> password and email address have been changed as well because when I
> go to your site to 'forgot password' in an attempt to change my
> information it say's it can't find my username/email in the system.

You don't have a Pidgin account, you have an account on the IM service
that you access via Pidgin (which is a multi-protocol IM client
program). You need to access the IM service's own web site and use your
credentials to change the password there.

-- 

Brian Morrison

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Re: account help

[David Woolley]

ltriple...@verizon.net wrote:
 
 
   i'm creating an account but it would not take my password-how 
should i compose the password

 and then how do i begin using im
 thanks for your help



Pidgin doesn't have accounts; it simply provides access to accounts with 
 instant messaging services.  You need to contact the specific instant 
messaging service.


You may find that they will only support you if you use their standard 
client.


--
David Woolley
Emails are not formal business letters, whatever businesses may want.
RFC1855 says there should be an address here, but, in a world of spam,
that is no longer good advice, as archive address hiding may not work.

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Re: Account not working

[David Woolley]

kbrown wrote:

Trying to get on ichat but it says disabled on account name.


Have you tried contacting the people who run the service ?  It is much 
more likely to be a problem with them, rather than Pidgin.  If it is a 
Pidgin problem, you will need to provide the exact text of the error 
message, and the contents of the debug window (after minimally obscuring 
sensitive information).


What protocol do ichat use?



--
David Woolley
Emails are not formal business letters, whatever businesses may want.
RFC1855 says there should be an address here, but, in a world of spam,
that is no longer good advice, as archive address hiding may not work.

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Re: account disabled

[Brian Morrison]

On Fri, 12 Aug 2011 11:51:28 -0500
Alex Davis  wrote:

> I am unable to get into my account.  It says disabled/ Not
> authorized.  My user name is hv_ada...@hvchat.aqinc.com

Pidgin does not provide any service, that is handled by whoever you are
using for messaging, AIM, MSN etc.

You need to deal with them rather than ask here, we cannot help you
with password/username issues.

-- 

Brian Morrison

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Re: Account *** not enabled, not connecting

[glaslos]

Hi,

Using the following values solved my problem:

name = "nullclient"
version = "0.1"
website = "N/A"
dev_website = "N/A"
debug_enabled=True
default_path="prefs"

Thanks for your help,
Lukas

On Mon, Aug 9, 2010 at 6:13 PM, Daniel Atallah  wrote:
> On Mon, Aug 9, 2010 at 12:10, Lukas Rist  wrote:
>> Hi,
>>
>> seems to be related to the values I use for the Purple() constructor as
>> you assumed. Are there any mandatory values required by libpurple?
>
> The idea behind that value is that libpurple clients can share the
> same configuration directory, so certain accounts may be only enabled
> for certain UIs.
> So, you should use a value that is unique to your client for that value.
>
> -D
>

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Re: Account *** not enabled, not connecting

[Daniel Atallah]

On Mon, Aug 9, 2010 at 09:26, glaslos  wrote:
> Hi,
>
> thanks for the fast replay. Here you can find my code:
> http://dev.glastopf.org/repositories/entry/im-honeypot/branches/unstable/imhoneypot.py
> For the debug log, see attachment.

Unfortunately, I still can't give you a definitive answer.

I suspect that it is either a problem with your code of the python bindings.

Accounts are enabled within the context of a specific "UI" - the
python bindings you're using remove that from the external API and
attempt to manage that UI identifier transparently based on the
"ui_name" specified to the Purple() constructor.  If you're not
specifying a value for that (server_settings_list["name"] in your
code), I wouldn't be suprised to see problems.

Otherwise, you're going to have to get creative with gdb to figure out
what is going wrong.

-D

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Re: Account *** not enabled, not connecting

[glaslos]

Hi,

thanks for the fast replay. Here you can find my code:
http://dev.glastopf.org/repositories/entry/im-honeypot/branches/unstable/imhoneypot.py
For the debug log, see attachment.

Greetings,
Lukas


On Mon, Aug 9, 2010 at 3:16 PM, Daniel Atallah  wrote:
> On Mon, Aug 9, 2010 at 07:17, glaslos  wrote:
>> Hello,
>>
>> I'm having some troubles while working with libpurple. When I try to
>> enable an account (account.set_enabled(True)) I get this message:
>> account: Account *** not enabled, not connecting (icq, msn... seems
>> not protocol related). (Actually I'm using a python wrapper:
>> python-purple http://developer.pidgin.im/wiki/PythonHowTo). Can anyone
>> tell me why I can't enable this account?
>
> It's hard to tell where the problem is without additional information.
>
> It could be a problem in your code, the python wrapper or in libpurple itself.
>
> A libpurple debug log, along with your code is going to be necessary
> for any sort of useful analysis.
>
> -D
>
Mon, 09 Aug 2010 15:22:50 - IMHoneypot Console Logger - DEBUG - Starting 
IMHoneypot...
(15:22:50) prefs: Reading prefs/prefs.xml
(15:22:50) prefs: Reading /etc/purple/prefs.xml
(15:22:50) core_ui_ops: ui_prefs_init
(15:22:50) prefs: Reading prefs/prefs.xml
(15:22:50) prefs: Reading /etc/purple/prefs.xml
(15:22:50) core_ui_ops: debug_ui_init
(15:22:50) dbus: okkk
(15:22:50) plugins: probing /usr/lib/purple-2/liboscar.so
(15:22:50) plugins: /usr/lib/purple-2/liboscar.so is not usable because the 
'purple_init_plugin' symbol could not be found.  Does the plugin call the 
PURPLE_INIT_PLUGIN() macro?
(15:22:50) plugins: probing /usr/lib/purple-2/libmxit.so
(15:22:50) prpl-loubserp-mxit: Loading MXit libPurple plugin...
(15:22:50) plugins: probing /usr/lib/purple-2/tcl.so
(15:22:50) plugins: probing /usr/lib/purple-2/libjabber.so
(15:22:50) plugins: /usr/lib/purple-2/libjabber.so is not usable because the 
'purple_init_plugin' symbol could not be found.  Does the plugin call the 
PURPLE_INIT_PLUGIN() macro?
(15:22:50) plugins: probing /usr/lib/purple-2/pidgin-libnotify.so
(15:22:50) plugins: /usr/lib/purple-2/pidgin-libnotify.so is not loadable: 
undefined symbol: pidgin_blist_visibility_manager_add
(15:22:50) plugins: probing /usr/lib/purple-2/libsimple.so
(15:22:50) plugins: probing /usr/lib/purple-2/buddynote.so
(15:22:50) plugins: probing /usr/lib/purple-2/autoaccept.so
(15:22:50) plugins: probing /usr/lib/purple-2/libsametime.so
(15:22:50) plugins: /usr/lib/purple-2/libsametime.so has a prefs_info, but is a 
prpl. This is no longer supported.
(15:22:50) plugins: probing /usr/lib/purple-2/libzephyr.so
(15:22:50) plugins: probing /usr/lib/purple-2/log_reader.so
(15:22:50) plugins: probing /usr/lib/purple-2/libyahoo.so
(15:22:50) plugins: probing /usr/lib/purple-2/dbus-example.so
(15:22:50) plugins: probing /usr/lib/purple-2/joinpart.so
(15:22:50) plugins: probing /usr/lib/purple-2/statenotify.so
(15:22:50) plugins: probing /usr/lib/purple-2/idle.so
(15:22:50) plugins: probing /usr/lib/purple-2/libmsn.so
(15:22:50) plugins: probing /usr/lib/purple-2/libbonjour.so
(15:22:50) plugins: probing /usr/lib/purple-2/newline.so
(15:22:50) plugins: probing /usr/lib/purple-2/libymsg.so
(15:22:50) plugins: /usr/lib/purple-2/libymsg.so is not usable because the 
'purple_init_plugin' symbol could not be found.  Does the plugin call the 
PURPLE_INIT_PLUGIN() macro?
(15:22:50) plugins: probing /usr/lib/purple-2/libgg.so
(15:22:50) plugins: probing /usr/lib/purple-2/offlinemsg.so
(15:22:50) plugins: probing /usr/lib/purple-2/ssl.so
(15:22:50) plugins: probing /usr/lib/purple-2/libicq.so
(15:22:50) plugins: probing /usr/lib/purple-2/perl.so
(15:22:50) plugins: probing /usr/lib/purple-2/libmyspace.so
(15:22:50) plugins: probing /usr/lib/purple-2/libyahoojp.so
(15:22:50) plugins: probing /usr/lib/purple-2/psychic.so
(15:22:50) plugins: probing /usr/lib/purple-2/libqq.so
(15:22:50) plugins: probing /usr/lib/purple-2/libirc.so
(15:22:50) plugins: probing /usr/lib/purple-2/libaim.so
(15:22:50) plugins: probing /usr/lib/purple-2/libxmpp.so
(15:22:50) util: Reading file xmpp-caps.xml from directory prefs
(15:22:50) util: File prefs/xmpp-caps.xml does not exist (this is not 
necessarily an error)
(15:22:50) jabber: creating hash tables for data objects
(15:22:50) plugins: probing /usr/lib/purple-2/libnovell.so
(15:22:50) plugins: probing /usr/lib/purple-2/libsilcpurple.so
(15:22:50) plugins: probing /usr/lib/purple-2/ssl-nss.so
(15:22:50) prefs: /purple/status/scores/offline changed, scheduling save.
(15:22:50) prefs: /purple/status/scores/available changed, scheduling save.
(15:22:50) prefs: /purple/status/scores/invisible changed, scheduling save.
(15:22:50) prefs: /purple/status/scores/away changed, scheduling save.
(15:22:50) prefs: /purple/status/scores/extended_away changed, scheduling save.
(15:22:50) prefs: /purple/status/scores/idle changed, scheduling save.
(15:22:50) prefs: /purple/status/scores/offline_msg changed, scheduling save.
(15:22:50) util: Readin

Re: Account *** not enabled, not connecting

[Daniel Atallah]

On Mon, Aug 9, 2010 at 07:17, glaslos  wrote:
> Hello,
>
> I'm having some troubles while working with libpurple. When I try to
> enable an account (account.set_enabled(True)) I get this message:
> account: Account *** not enabled, not connecting (icq, msn... seems
> not protocol related). (Actually I'm using a python wrapper:
> python-purple http://developer.pidgin.im/wiki/PythonHowTo). Can anyone
> tell me why I can't enable this account?

It's hard to tell where the problem is without additional information.

It could be a problem in your code, the python wrapper or in libpurple itself.

A libpurple debug log, along with your code is going to be necessary
for any sort of useful analysis.

-D

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Re: account problem with other gmail service

[otrov]

please delete this message

sorry for double post, I had some IMAP problems with my email client

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Re: Account disabled

[Kenneth Sande]

Ron Stotyn wrote:
I recently upgraded to 2.6.5. Now my account setup with AIM is 
disabled. I have tried to re-enable but get the following message: 
Received unexpected response from 
http://api.oscar.aol.com/aim/startOSCARSession


I cannot seem to make this connection stick when I check the box for 
my AIM account  through Manage accounts or Enable accounts.


Sure would like to get this fixed. Any ideas?
Thanks Ron

On the advanced tab of your AIM/ICQ account's settings, uncheck 'Use
clientLogin'. This is posted on the main page at http://www.pidgin.im as 
well.


Ken Sande/KC8QNI

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RE: account help

[ChO₂]

right now, inivisibility is not fully supported on XMPP, so when you set
your status to "invisible" you might be available on XMPP. (Note that
this is a bug; when it's fixed you'll need to do what John Uhlmann
suggested.)

 Weitergeleitete Nachricht 
Von: John Uhlmann 
An: 'guan keng' 
Kopie: support@pidgin.im
Betreff: RE: account help
Datum: Sat, 16 May 2009 21:08:03 +1000
Mailer: Microsoft Office Outlook 12.0

guan keng wrote:
> i have a problem that i can not change the state of  accounts . I 
> mean,i have gtalk and qq installed,but i want that  my qq is invisible 
> while my gtalk is available.  So, how to?   Thanks.

You can configure (and save) custom statuses.
Select 'New status...' from the drop-down status selector and choose 'Use a 
different status for some accounts'.

John

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RE: account help

[John Uhlmann]

guan keng wrote:
> i have a problem that i can not change the state of  accounts . I 
> mean,i have gtalk and qq installed,but i want that  my qq is invisible 
> while my gtalk is available.  So, how to?   Thanks.

You can configure (and save) custom statuses.
Select 'New status...' from the drop-down status selector and choose 'Use a 
different status for some accounts'.

John

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Re: Account deletion upon crash

[Frank Lanitz]

On Thu, 1 Jan 2009 03:46:48 -0600
"Ticara Gailliard"  wrote:

> I searched for other people with this problem but came up with
> nothing. Whenever my Pidgin client crashes, it deletes ALL the
> accounts I've got running through Pidgin. I then have to reconnect
> each one, and that can be time consuming and annoying, and really
> makes me not want to use this product. I love the way it runs most of
> the time, but having to fill in information for no less than six
> different accounts for every crash is a bit much. Is there some way I
> can keep this from happening? I'm running Pidgin on a Dell inspiron
> 1721 laptop with Windows Vista home premium. Thanks.

I guess there are two things you can be do:
- Check what is causing the crashings and passing it to the devs. Even
it's a bit hard to understand on Windows, applications uselly don't
crash ;)
- Save you accounts.xml from purple configurations directory. 

Cheers, 
Frank
-- 
Frank Lanitz 


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