Re: Appcrash issue
On 21/01/14 07:51, Rickles wrote: Daniel wrote: On 20/01/14 03:10, Rickles wrote: User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0 SeaMonkey/2.23 Realise this is probably something on my PC rather than in internal SM fault, but I'm struggling to find a reason: randomly when *closing* SM, I get a Windows application error popup window. Application Event logs in Windows shows 2 consecutive events, id 1000 and 1001. They show the faulting app is seamonkey.exe, version 26.0.0.5092, and the faulting module is xul.dll, same version. The exception code is c005. SM runs normally, pages render as expected, etc. I usually have both a mail browser window open at the same time, but it doesn't seem to matter whether or not that's true. It's only when closing the browser when this happens. Here's the txt of the Windows Error Reporting event entry (ID 1001): Log Name: Application Source:Windows Error Reporting Date: 19/01/2014 15:55:24 Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: snipped Description: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: seamonkey.exe P2: 26.0.0.5092 P3: 52a7f685 P4: xul.dll P5: 26.0.0.5092 P6: 52a7f5d7 P7: c005 P8: 00cccdb1 P9: P10: I'm also having issues with Adobe Reader on the same PC, but I'm having the same lack of progress trying to diagnose that. Versions X or XI, it makes no difference (tried both, one at a time). They crash within a minute of opening; SM browser crashes when it's closed. Drivers firmware are up date across the board, so I'm getting desperate. All suggestions entertained. Rickles, can you have a look at Tools-Web Development-Error Console and hit the Clear button. Then, the next time you have your problem when closing SM, re-start SM and see what is posted in the Error Console, even posting the last entry here so the Dev's might be able to check it out for you. I think these errors are related to Flash (did it with v11.9, now does it with v12.0). I've seen articles about other issues people have had, but never had an issue till now. I managed to get SM to fail at closing, while a Flash video from the BBC news site was playing. The application crash recurred, and the only Error statement in the console was this: Timestamp: 20/01/2014 20:44:06 Error: DEPRECATION WARNING: nsIContentPrefService is deprecated. Please use nsIContentPrefService2 instead. You may find more details about this deprecation at: https://developer.mozilla.org/en-US/docs/XPCOM_Interface_Reference/nsIContentPrefService2 chrome://communicator/content/viewZoomOverlay.js 70 FullZoom_destroy chrome://communicator/content/viewZoomOverlay.js 392 unregisterZoomManager null 0 null Source File: resource://gre/modules/Deprecated.jsm Line: 79 I'll have to see if the same thing keeps ocurring. FYI: my wife's laptop (Win7 Home Premium) with the same SM install but older Flash isn't experiencing this behavior. Rick. Rickles, thanks for that post, maybe somebody will be able to interpret it and tell you what to do, apart from just to use an older Flash! I do recall posts of problems about closing SM (or was it Moz suite, or even Netscape suite) whilst actively downloading Flash files! Apparently closing the browser doesn't actually cause the file download to stop. ;-( -- Daniel User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0 SeaMonkey/2.23 Build identifier: 20131203183810 or User agent: Mozilla/5.0 (X11; Linux x86_64; rv:25.0) Gecko/20100101 Firefox/25.0 SeaMonkey/2.22 Build identifier: 20131023190942 ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Appcrash issue
Daniel wrote: On 21/01/14 07:51, Rickles wrote: Daniel wrote: On 20/01/14 03:10, Rickles wrote: User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0 SeaMonkey/2.23 Realise this is probably something on my PC rather than in internal SM fault, but I'm struggling to find a reason: randomly when *closing* SM, I get a Windows application error popup window. Application Event logs in Windows shows 2 consecutive events, id 1000 and 1001. They show the faulting app is seamonkey.exe, version 26.0.0.5092, and the faulting module is xul.dll, same version. The exception code is c005. SM runs normally, pages render as expected, etc. I usually have both a mail browser window open at the same time, but it doesn't seem to matter whether or not that's true. It's only when closing the browser when this happens. Here's the txt of the Windows Error Reporting event entry (ID 1001): Log Name: Application Source:Windows Error Reporting Date: 19/01/2014 15:55:24 Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: snipped Description: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: seamonkey.exe P2: 26.0.0.5092 P3: 52a7f685 P4: xul.dll P5: 26.0.0.5092 P6: 52a7f5d7 P7: c005 P8: 00cccdb1 P9: P10: I'm also having issues with Adobe Reader on the same PC, but I'm having the same lack of progress trying to diagnose that. Versions X or XI, it makes no difference (tried both, one at a time). They crash within a minute of opening; SM browser crashes when it's closed. Drivers firmware are up date across the board, so I'm getting desperate. All suggestions entertained. Rickles, can you have a look at Tools-Web Development-Error Console and hit the Clear button. Then, the next time you have your problem when closing SM, re-start SM and see what is posted in the Error Console, even posting the last entry here so the Dev's might be able to check it out for you. I think these errors are related to Flash (did it with v11.9, now does it with v12.0). I've seen articles about other issues people have had, but never had an issue till now. I managed to get SM to fail at closing, while a Flash video from the BBC news site was playing. The application crash recurred, and the only Error statement in the console was this: Timestamp: 20/01/2014 20:44:06 Error: DEPRECATION WARNING: nsIContentPrefService is deprecated. Please use nsIContentPrefService2 instead. You may find more details about this deprecation at: https://developer.mozilla.org/en-US/docs/XPCOM_Interface_Reference/nsIContentPrefService2 chrome://communicator/content/viewZoomOverlay.js 70 FullZoom_destroy chrome://communicator/content/viewZoomOverlay.js 392 unregisterZoomManager null 0 null Source File: resource://gre/modules/Deprecated.jsm Line: 79 I'll have to see if the same thing keeps ocurring. FYI: my wife's laptop (Win7 Home Premium) with the same SM install but older Flash isn't experiencing this behavior. Rick. Rickles, thanks for that post, maybe somebody will be able to interpret it and tell you what to do, apart from just to use an older Flash! I do recall posts of problems about closing SM (or was it Moz suite, or even Netscape suite) whilst actively downloading Flash files! Apparently closing the browser doesn't actually cause the file download to stop. ;-( I've been using this suite rather than the MS products since the Netscape days, but I don't recall the behavior you mention. Wouldn't surprise me, tho. I'll keep looking at those logs to see if any more info comes to light (unless the devs say that Flash is still using a function that they should have retired!) ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Appcrash issue
On 20/01/14 03:10, Rickles wrote: User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0 SeaMonkey/2.23 Realise this is probably something on my PC rather than in internal SM fault, but I'm struggling to find a reason: randomly when *closing* SM, I get a Windows application error popup window. Application Event logs in Windows shows 2 consecutive events, id 1000 and 1001. They show the faulting app is seamonkey.exe, version 26.0.0.5092, and the faulting module is xul.dll, same version. The exception code is c005. SM runs normally, pages render as expected, etc. I usually have both a mail browser window open at the same time, but it doesn't seem to matter whether or not that's true. It's only when closing the browser when this happens. Here's the txt of the Windows Error Reporting event entry (ID 1001): Log Name: Application Source:Windows Error Reporting Date: 19/01/2014 15:55:24 Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: snipped Description: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: seamonkey.exe P2: 26.0.0.5092 P3: 52a7f685 P4: xul.dll P5: 26.0.0.5092 P6: 52a7f5d7 P7: c005 P8: 00cccdb1 P9: P10: I'm also having issues with Adobe Reader on the same PC, but I'm having the same lack of progress trying to diagnose that. Versions X or XI, it makes no difference (tried both, one at a time). They crash within a minute of opening; SM browser crashes when it's closed. Drivers firmware are up date across the board, so I'm getting desperate. All suggestions entertained. Rickles, can you have a look at Tools-Web Development-Error Console and hit the Clear button. Then, the next time you have your problem when closing SM, re-start SM and see what is posted in the Error Console, even posting the last entry here so the Dev's might be able to check it out for you. -- Daniel User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0 SeaMonkey/2.23 Build identifier: 20131203183810 or User agent: Mozilla/5.0 (X11; Linux x86_64; rv:25.0) Gecko/20100101 Firefox/25.0 SeaMonkey/2.22 Build identifier: 20131023190942 ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Appcrash issue
Daniel wrote: On 20/01/14 03:10, Rickles wrote: User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0 SeaMonkey/2.23 Realise this is probably something on my PC rather than in internal SM fault, but I'm struggling to find a reason: randomly when *closing* SM, I get a Windows application error popup window. Application Event logs in Windows shows 2 consecutive events, id 1000 and 1001. They show the faulting app is seamonkey.exe, version 26.0.0.5092, and the faulting module is xul.dll, same version. The exception code is c005. SM runs normally, pages render as expected, etc. I usually have both a mail browser window open at the same time, but it doesn't seem to matter whether or not that's true. It's only when closing the browser when this happens. Here's the txt of the Windows Error Reporting event entry (ID 1001): Log Name: Application Source:Windows Error Reporting Date: 19/01/2014 15:55:24 Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: snipped Description: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: seamonkey.exe P2: 26.0.0.5092 P3: 52a7f685 P4: xul.dll P5: 26.0.0.5092 P6: 52a7f5d7 P7: c005 P8: 00cccdb1 P9: P10: I'm also having issues with Adobe Reader on the same PC, but I'm having the same lack of progress trying to diagnose that. Versions X or XI, it makes no difference (tried both, one at a time). They crash within a minute of opening; SM browser crashes when it's closed. Drivers firmware are up date across the board, so I'm getting desperate. All suggestions entertained. Rickles, can you have a look at Tools-Web Development-Error Console and hit the Clear button. Then, the next time you have your problem when closing SM, re-start SM and see what is posted in the Error Console, even posting the last entry here so the Dev's might be able to check it out for you. Many thanks for the suggestion. Since my posting, I thought I had a lead on being able to reproduce the issue, but no such luck. I'll keep trying, though. That error console gets a lot of entries quickly, doesn't it? Shows how badly most pages seem to be written. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Re: Appcrash issue
Daniel wrote: On 20/01/14 03:10, Rickles wrote: User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0 SeaMonkey/2.23 Realise this is probably something on my PC rather than in internal SM fault, but I'm struggling to find a reason: randomly when *closing* SM, I get a Windows application error popup window. Application Event logs in Windows shows 2 consecutive events, id 1000 and 1001. They show the faulting app is seamonkey.exe, version 26.0.0.5092, and the faulting module is xul.dll, same version. The exception code is c005. SM runs normally, pages render as expected, etc. I usually have both a mail browser window open at the same time, but it doesn't seem to matter whether or not that's true. It's only when closing the browser when this happens. Here's the txt of the Windows Error Reporting event entry (ID 1001): Log Name: Application Source:Windows Error Reporting Date: 19/01/2014 15:55:24 Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: snipped Description: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: seamonkey.exe P2: 26.0.0.5092 P3: 52a7f685 P4: xul.dll P5: 26.0.0.5092 P6: 52a7f5d7 P7: c005 P8: 00cccdb1 P9: P10: I'm also having issues with Adobe Reader on the same PC, but I'm having the same lack of progress trying to diagnose that. Versions X or XI, it makes no difference (tried both, one at a time). They crash within a minute of opening; SM browser crashes when it's closed. Drivers firmware are up date across the board, so I'm getting desperate. All suggestions entertained. Rickles, can you have a look at Tools-Web Development-Error Console and hit the Clear button. Then, the next time you have your problem when closing SM, re-start SM and see what is posted in the Error Console, even posting the last entry here so the Dev's might be able to check it out for you. I think these errors are related to Flash (did it with v11.9, now does it with v12.0). I've seen articles about other issues people have had, but never had an issue till now. I managed to get SM to fail at closing, while a Flash video from the BBC news site was playing. The application crash recurred, and the only Error statement in the console was this: Timestamp: 20/01/2014 20:44:06 Error: DEPRECATION WARNING: nsIContentPrefService is deprecated. Please use nsIContentPrefService2 instead. You may find more details about this deprecation at: https://developer.mozilla.org/en-US/docs/XPCOM_Interface_Reference/nsIContentPrefService2 chrome://communicator/content/viewZoomOverlay.js 70 FullZoom_destroy chrome://communicator/content/viewZoomOverlay.js 392 unregisterZoomManager null 0 null Source File: resource://gre/modules/Deprecated.jsm Line: 79 I'll have to see if the same thing keeps ocurring. FYI: my wife's laptop (Win7 Home Premium) with the same SM install but older Flash isn't experiencing this behavior. Rick. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
Appcrash issue
User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0 SeaMonkey/2.23 Realise this is probably something on my PC rather than in internal SM fault, but I'm struggling to find a reason: randomly when *closing* SM, I get a Windows application error popup window. Application Event logs in Windows shows 2 consecutive events, id 1000 and 1001. They show the faulting app is seamonkey.exe, version 26.0.0.5092, and the faulting module is xul.dll, same version. The exception code is c005. SM runs normally, pages render as expected, etc. I usually have both a mail browser window open at the same time, but it doesn't seem to matter whether or not that's true. It's only when closing the browser when this happens. Here's the txt of the Windows Error Reporting event entry (ID 1001): Log Name: Application Source:Windows Error Reporting Date: 19/01/2014 15:55:24 Event ID: 1001 Task Category: None Level: Information Keywords: Classic User: N/A Computer: snipped Description: Fault bucket , type 0 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: seamonkey.exe P2: 26.0.0.5092 P3: 52a7f685 P4: xul.dll P5: 26.0.0.5092 P6: 52a7f5d7 P7: c005 P8: 00cccdb1 P9: P10: I'm also having issues with Adobe Reader on the same PC, but I'm having the same lack of progress trying to diagnose that. Versions X or XI, it makes no difference (tried both, one at a time). They crash within a minute of opening; SM browser crashes when it's closed. Drivers firmware are up date across the board, so I'm getting desperate. All suggestions entertained. ___ support-seamonkey mailing list support-seamonkey@lists.mozilla.org https://lists.mozilla.org/listinfo/support-seamonkey
