SUCCESS ! {Re: Cannot send emails from one of two email addresses}

[Richard Owlett]

On 10/18/2017 06:40 PM, WaltS48 wrote:

On 10/18/17 6:59 PM, Richard Owlett wrote:

During that call the problem account was given a new password.
I just tried to read mail on that account and was blocked with
SeaMonkey asking for a password. I entered the new password. I could
then read mail BUT still have the same error message when attempting
to send.



Did you change the password for the SMTP server? Changing the password
for receiving mail does not change both.



SUCCESS!
You phrasing hit me with a large enough stick to get my attention ;/

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Re: Cannot send emails from one of two email addresses

[WaltS48]

On 10/18/17 6:59 PM, Richard Owlett wrote:

During that call the problem account was given a new password.
I just tried to read mail on that account and was blocked with SeaMonkey 
asking for a password. I entered the new password. I could then read 
mail BUT still have the same error message when attempting to send.



Did you change the password for the SMTP server? Changing the password 
for receiving mail does not change both.


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Re: Cannot send emails from one of two email addresses

[Richard Owlett]

On 10/18/2017 03:27 PM, Mason83 wrote:

On 18/10/2017 21:26, Richard Owlett wrote:

I have two email accounts with my ISP.
I can receive mail on both accounts.
My profile folder had been deleted and I am working from an old backup.

The error message is:
"An error occurred while sending mail. The mail server responded:  From
address must match authenticated address.  Please verify that your email
address is correct in your Mail preferences and try again."

Is there some way to locally capture outgoing messages from both
accounts for comparison purposes?

Is there a way to print out all the settings for each account?


Your two accounts are probably using the same SMTP settings.

Edit > Mail & Newsgroup Account Settings...
Bottom option = Outgoing Server (SMTP)
Create the other setting, then make the account point to the
new setting.

Might be uselful:
https://wiki.mozilla.org/MailNews:Logging
https://www.lifewire.com/pop-imap-smtp-traffic-thunderbird-1173156

Regards.



Thanks for the links. I'll be able to study them tomorrow.


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Re: Cannot send emails from one of two email addresses

[Richard Owlett]

On 10/18/2017 03:28 PM, Paul B. Gallagher wrote:

Richard Owlett wrote:


I have two email accounts with my ISP. I can receive mail on both
accounts. My profile folder had been deleted and I am working from an
old backup.

The error message is: "An error occurred while sending mail. The mail
server responded:  From address must match authenticated address.
Please verify that your email address is correct in your Mail
preferences and try again."


Many mail servers do this as a way of blocking spam.



That's evidently not the case. My ISP is local and I spoke to them 
before making this post. That why I was looking for a detailed log of 
what was going out.


During that call the problem account was given a new password.
I just tried to read mail on that account and was blocked with SeaMonkey 
asking for a password. I entered the new password. I could then read 
mail BUT still have the same error message when attempting to send.




Here's a workaround:

1) Create a second SMTP server with all the same settings but the other
username.

2) Set the second mail account to use the "other" SMTP server.

Detailed instructions:

1) Create a second SMTP server:

a) From a mail window, do Edit | Mail & Newsgroups Account Settings...
and scroll to the bottom of the list, where you'll see "Outgoing Server
(SMTP)." Click once to expand it.

b) Choose the existing SMTP server and click "Edit." Note down all the
settings (without changing any), or if you find it more convenient, take
a screenshot and print it out. Click "Cancel" to exit without saving
changes.

c) In the "Outgoing Server (SMTP)" dialog, click "Add" and create a new
SMTP server with all the same settings except the username at bottom.
Make sure to give it a different name ("Description" at the top) so you
and SM can tell them apart. Save.

2) Set the second mail account to use the "other" SMTP server.

From a mail window, do Edit | Mail & Newsgroups Account Settings..., and
click the name of the second mail account." Near the bottom of the
dialog, click "Outgoing Server (SMTP):". From the pull-down list, choose
the new server you just created, and click "OK" to save.

That should do it. You may be prompted for a new password the first time
SM uses it, but probably not.



I will have to wait until tomorrow to try that.

Thank you.

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Re: Cannot send emails from one of two email addresses

[Paul B. Gallagher]

Richard Owlett wrote:


I have two email accounts with my ISP. I can receive mail on both
accounts. My profile folder had been deleted and I am working from an
old backup.

The error message is: "An error occurred while sending mail. The mail
server responded:  From address must match authenticated address.
Please verify that your email address is correct in your Mail
preferences and try again."


Many mail servers do this as a way of blocking spam.

Here's a workaround:

1) Create a second SMTP server with all the same settings but the other 
username.


2) Set the second mail account to use the "other" SMTP server.

Detailed instructions:

1) Create a second SMTP server:

a) From a mail window, do Edit | Mail & Newsgroups Account Settings... 
and scroll to the bottom of the list, where you'll see "Outgoing Server 
(SMTP)." Click once to expand it.


b) Choose the existing SMTP server and click "Edit." Note down all the 
settings (without changing any), or if you find it more convenient, take 
a screenshot and print it out. Click "Cancel" to exit without saving 
changes.


c) In the "Outgoing Server (SMTP)" dialog, click "Add" and create a new 
SMTP server with all the same settings except the username at bottom. 
Make sure to give it a different name ("Description" at the top) so you 
and SM can tell them apart. Save.


2) Set the second mail account to use the "other" SMTP server.

From a mail window, do Edit | Mail & Newsgroups Account Settings..., 
and click the name of the second mail account." Near the bottom of the 
dialog, click "Outgoing Server (SMTP):". From the pull-down list, choose 
the new server you just created, and click "OK" to save.


That should do it. You may be prompted for a new password the first time 
SM uses it, but probably not.


--
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--
Paul B. Gallagher
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Re: Cannot send emails from one of two email addresses

[Mason83]

On 18/10/2017 21:26, Richard Owlett wrote:
> I have two email accounts with my ISP.
> I can receive mail on both accounts.
> My profile folder had been deleted and I am working from an old backup.
> 
> The error message is:
> "An error occurred while sending mail. The mail server responded:  From 
> address must match authenticated address.  Please verify that your email 
> address is correct in your Mail preferences and try again."
> 
> Is there some way to locally capture outgoing messages from both 
> accounts for comparison purposes?
> 
> Is there a way to print out all the settings for each account?

Your two accounts are probably using the same SMTP settings.

Edit > Mail & Newsgroup Account Settings...
Bottom option = Outgoing Server (SMTP)
Create the other setting, then make the account point to the
new setting.

Might be uselful:
https://wiki.mozilla.org/MailNews:Logging
https://www.lifewire.com/pop-imap-smtp-traffic-thunderbird-1173156

Regards.
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Cannot send emails from one of two email addresses

[Richard Owlett]

I have two email accounts with my ISP.
I can receive mail on both accounts.
My profile folder had been deleted and I am working from an old backup.

The error message is:
"An error occurred while sending mail. The mail server responded:  From 
address must match authenticated address.  Please verify that your email 
address is correct in your Mail preferences and try again."


Is there some way to locally capture outgoing messages from both 
accounts for comparison purposes?


Is there a way to print out all the settings for each account?

TIA

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