Re: Hitches with 2.24 update

2014-02-09 Thread Daniel

On 08/02/14 15:10, Paul B. Gallagher wrote:

Earlier today, I wrote:


NortonSupport wrote:


Hello,

Sorry for the trouble. I am Vineeth and I am from the Norton Support
team.

Can you please submit the file to us at http://www.Norton.com/fp so
we can review it and white list if needed.


Unable to comply:

An error occurred while processing your request.
Reference #97.98f34317.1391803461.1db71a34

No, wait, reloading five minutes later worked.


CONFIRMATION

Your submission has been sent Fri Feb 7 12:14:21 PST 2014. To make
another submission, click here.

Sincerely,
Symantec Security Response


As it happens, I just got a top-secret message from Symantec advising
that the file had been taken off their $#!+ list. They also invited me
(if I'm a software vendor) to join their whitelisting program. G

However, I'm prohibited from telling anyone:

This message (including any attachments) is intended only for the use of
the individual or entity to which it is addressed and may contain
information that is non-public, proprietary, privileged, confidential,
and exempt from disclosure under applicable law or may constitute as
attorney work product. If you are not the intended recipient, you are
hereby notified that any use, dissemination, distribution, or copying of
this communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and (i)
destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication. Thank you.

So remember, if anyone asks, you didn't hear it from me.


You naughty, naughty, boy, Paul!! Any wonder Norton/Symantec will not 
fix your problem!!


Cross-posted and Follow-up set to m.gen.

--
Daniel

User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 
Firefox/26.0 SeaMonkey/2.23 Build identifier: 20131203183810


or

User agent: Mozilla/5.0 (X11; Linux x86_64; rv:25.0) Gecko/20100101 
Firefox/25.0 SeaMonkey/2.22 Build identifier: 20131023190942

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Re: Hitches with 2.24 update

2014-02-09 Thread Daniel

On 09/02/14 19:48, Daniel wrote:

On 08/02/14 15:10, Paul B. Gallagher wrote:

Earlier today, I wrote:


NortonSupport wrote:


Hello,

Sorry for the trouble. I am Vineeth and I am from the Norton Support
team.

Can you please submit the file to us at http://www.Norton.com/fp so
we can review it and white list if needed.


Unable to comply:

An error occurred while processing your request.
Reference #97.98f34317.1391803461.1db71a34

No, wait, reloading five minutes later worked.


CONFIRMATION

Your submission has been sent Fri Feb 7 12:14:21 PST 2014. To make
another submission, click here.

Sincerely,
Symantec Security Response


As it happens, I just got a top-secret message from Symantec advising
that the file had been taken off their $#!+ list. They also invited me
(if I'm a software vendor) to join their whitelisting program. G

However, I'm prohibited from telling anyone:

This message (including any attachments) is intended only for the use of
the individual or entity to which it is addressed and may contain
information that is non-public, proprietary, privileged, confidential,
and exempt from disclosure under applicable law or may constitute as
attorney work product. If you are not the intended recipient, you are
hereby notified that any use, dissemination, distribution, or copying of
this communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and (i)
destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication. Thank you.

So remember, if anyone asks, you didn't hear it from me.


You naughty, naughty, boy, Paul!! Any wonder Norton/Symantec will not
fix your problem!!

Cross-posted and Follow-up set to m.gen.


And, as usual, I forgot the smiley-faces!! :-) ;-)

Cross-posted and Follow-up set to m.gen. (again)

--
Daniel

User agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:26.0) Gecko/20100101 
Firefox/26.0 SeaMonkey/2.23 Build identifier: 20131203183810


or

User agent: Mozilla/5.0 (X11; Linux x86_64; rv:25.0) Gecko/20100101 
Firefox/25.0 SeaMonkey/2.22 Build identifier: 20131023190942

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Re: Hitches with 2.24 update

2014-02-08 Thread Paul B. Gallagher

Jim wrote:


I used to have this problem with SM and Norton.  I now wait a few
days for Norton to get its act together -- haven't had a problem
since. Also, I check this group before installation, to make sure
there aren't any other show-stoppers that I need to know about, so
I don't do something that I don't want to do.


Yes, I usually wait longer, too. Thanks for reminding me of best 
practices.


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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Re: Hitches with 2.24 update

2014-02-07 Thread A Williams

Paul B. Gallagher wrote:

David E. Ross wrote:

On 2/6/2014 11:13 PM, Paul B. Gallagher wrote:

Partway through the update, Norton Internet Security detected
Suspicious.Cloud.7.F and removed it to quarantine. As soon as this
happened, SeaMonkey's check of add-ins for compatibility stalled. After
five minutes of spinning, I clicked Cancel and the installer
terminated.

The file that was flagged by NIS was
C:\Program Files(x86)\SeaMonkey\freebl3.dll
The file size is 299,520 bytes.
The Details panel from Windows Explorer properties reports:
File description: NSS freebl Library
Type: Application extension
File version: 3.15.4.0
Product name: Network Security Services
Product version: 3.15.4 Basic ECC
Copyright:
Size: 292 KB
Date modified: 2/7/2014 1:56 AM
Language: English (United States)
Original filename: freebl3.dll

I launched SeaMonkey, which reported its version as 2.24, but did not
automatically take me to the release notes (well, actually, it tried,
but I just got the busy cursor; it never displayed the page). In fact, I
was unable to browse to any web page, which means I cannot download the
installer and reinstall manually.

I checked my add-ons, and found the Extensions were intact, but the
Plugins panel was blank (about 10 add-ons had vanished). When I asked
SM to check compatibility, I got the same result as with the browser --
unable to browse to any page, including the plugin check.

I am unable to download mail (Ctrl-D produces no response).

I will download the full installer on another computer, move it here,
uninstall and reinstall and see if that helps.


Get rid of Norton!  This is a recurring problem.

I never have this problem with AVG AntiVirus Free Edition 2014.  On a
manual scan, I never have this problem with Malwarebytes.


Reinstallation as described solved the problem. I can now browse and
send/receive email, and my add-ons have reappeared and seem to be
working normally. Only annoyance is that I had to install Modern theme,
restart, disable it in favor of Default theme, which I prefer, restart.

I reported the issue in case others face it, don't know what to do. NG
still worked even when everything else didn't.

Wish the devs could find a way to add their files to Norton's whitelist
I'm assuming that freebl3.dll file was one of ours, NIS had a false
positive -- please confirm???



There have been discussions on this in this Newsgroup for years now, the 
developers have tried various strategies with Norton but nothing helps.

No other Virus Scanner has this problem.
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Re: Hitches with 2.24 update

2014-02-07 Thread David E. Ross
On 2/6/2014 11:23 PM, David E. Ross wrote:
 On 2/6/2014 11:13 PM, Paul B. Gallagher wrote:
 Partway through the update, Norton Internet Security detected 
 Suspicious.Cloud.7.F and removed it to quarantine. As soon as this 
 happened, SeaMonkey's check of add-ins for compatibility stalled. After 
 five minutes of spinning, I clicked Cancel and the installer terminated.

 The file that was flagged by NIS was
 C:\Program Files(x86)\SeaMonkey\freebl3.dll
 The file size is 299,520 bytes.
 The Details panel from Windows Explorer properties reports:
 File description: NSS freebl Library
 Type: Application extension
 File version: 3.15.4.0
 Product name: Network Security Services
 Product version: 3.15.4 Basic ECC
 Copyright:
 Size: 292 KB
 Date modified: 2/7/2014 1:56 AM
 Language: English (United States)
 Original filename: freebl3.dll

 I launched SeaMonkey, which reported its version as 2.24, but did not 
 automatically take me to the release notes (well, actually, it tried, 
 but I just got the busy cursor; it never displayed the page). In fact, I 
 was unable to browse to any web page, which means I cannot download the 
 installer and reinstall manually.

 I checked my add-ons, and found the Extensions were intact, but the 
 Plugins panel was blank (about 10 add-ons had vanished). When I asked 
 SM to check compatibility, I got the same result as with the browser -- 
 unable to browse to any page, including the plugin check.

 I am unable to download mail (Ctrl-D produces no response).

 I will download the full installer on another computer, move it here, 
 uninstall and reinstall and see if that helps.

 
 Get rid of Norton!  This is a recurring problem.
 
 I never have this problem with AVG AntiVirus Free Edition 2014.  On a
 manual scan, I never have this problem with Malwarebytes.
 

By the way, I found freebl3.dll files on my PC for SeaMonkey,
Thunderbird (I don't use SeaMonkey's mail-news capabilities), and GIMP
(GNU Image Manipulation Program).  Each has a different size.  Neither
AVG AntiVirus nor Malwarebytes has ever complained about these files.

-- 

David E. Ross
http://www.rossde.com/

On occasion, I filter and ignore all newsgroup messages
posted through GoogleGroups via Google's G2/1.0 user agent
because of spam, flames, and trolling from that source.
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Re: Hitches with 2.24 update

2014-02-07 Thread Ken Rudolph

David E. Ross wrote:

On 2/6/2014 11:13 PM, Paul B. Gallagher wrote:

Partway through the update, Norton Internet Security detected
Suspicious.Cloud.7.F and removed it to quarantine. As soon as this
happened, SeaMonkey's check of add-ins for compatibility stalled. After
five minutes of spinning, I clicked Cancel and the installer terminated.

The file that was flagged by NIS was
C:\Program Files(x86)\SeaMonkey\freebl3.dll
The file size is 299,520 bytes.
The Details panel from Windows Explorer properties reports:
File description: NSS freebl Library
Type: Application extension
File version: 3.15.4.0
Product name: Network Security Services
Product version: 3.15.4 Basic ECC
Copyright:
Size: 292 KB
Date modified: 2/7/2014 1:56 AM
Language: English (United States)
Original filename: freebl3.dll

I launched SeaMonkey, which reported its version as 2.24, but did not
automatically take me to the release notes (well, actually, it tried,
but I just got the busy cursor; it never displayed the page). In fact, I
was unable to browse to any web page, which means I cannot download the
installer and reinstall manually.

I checked my add-ons, and found the Extensions were intact, but the
Plugins panel was blank (about 10 add-ons had vanished). When I asked
SM to check compatibility, I got the same result as with the browser --
unable to browse to any page, including the plugin check.

I am unable to download mail (Ctrl-D produces no response).

I will download the full installer on another computer, move it here,
uninstall and reinstall and see if that helps.



Get rid of Norton!  This is a recurring problem.

I never have this problem with AVG AntiVirus Free Edition 2014.  On a
manual scan, I never have this problem with Malwarebytes.


Does anybody have a solution short of getting rid of Norton?  I need 
SeaMonkey...can I go back to version 2.23?


--
Ken Rudolph




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Re: Hitches with 2.24 update

2014-02-07 Thread NortonSupport
On Friday, February 7, 2014 12:43:57 PM UTC+5:30, Paul B. Gallagher wrote:
 Partway through the update, Norton Internet Security detected 
 
 Suspicious.Cloud.7.F and removed it to quarantine. As soon as this 
 
 happened, SeaMonkey's check of add-ins for compatibility stalled. After 
 
 five minutes of spinning, I clicked Cancel and the installer terminated.
 
 
 
 The file that was flagged by NIS was
 
 C:\Program Files(x86)\SeaMonkey\freebl3.dll
 
 The file size is 299,520 bytes.
 
 The Details panel from Windows Explorer properties reports:
 
 File description: NSS freebl Library
 
 Type: Application extension
 
 File version: 3.15.4.0
 
 Product name: Network Security Services
 
 Product version: 3.15.4 Basic ECC
 
 Copyright:
 
 Size: 292 KB
 
 Date modified: 2/7/2014 1:56 AM
 
 Language: English (United States)
 
 Original filename: freebl3.dll
 
 
 
 I launched SeaMonkey, which reported its version as 2.24, but did not 
 
 automatically take me to the release notes (well, actually, it tried, 
 
 but I just got the busy cursor; it never displayed the page). In fact, I 
 
 was unable to browse to any web page, which means I cannot download the 
 
 installer and reinstall manually.
 
 
 
 I checked my add-ons, and found the Extensions were intact, but the 
 
 Plugins panel was blank (about 10 add-ons had vanished). When I asked 
 
 SM to check compatibility, I got the same result as with the browser -- 
 
 unable to browse to any page, including the plugin check.
 
 
 
 I am unable to download mail (Ctrl-D produces no response).
 
 
 
 I will download the full installer on another computer, move it here, 
 
 uninstall and reinstall and see if that helps.
 
 
 
 -- 
 
 War doesn't determine who's right, just who's left.
 
 --
 
 Paul B. Gallagher

Hello,

Sorry for the trouble. I am Vineeth and I am from the Norton Support team.

Can you please submit the file to us at http://www.Norton.com/fp so we can 
review it and white list if needed.

Thanks!

Vineeth
Norton Support
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Re: Hitches with 2.24 update

2014-02-07 Thread Ken Rudolph

Ken Rudolph wrote:

David E. Ross wrote:

On 2/6/2014 11:13 PM, Paul B. Gallagher wrote:

Partway through the update, Norton Internet Security detected
Suspicious.Cloud.7.F and removed it to quarantine. As soon as this
happened, SeaMonkey's check of add-ins for compatibility stalled. After
five minutes of spinning, I clicked Cancel and the installer
terminated.

The file that was flagged by NIS was
C:\Program Files(x86)\SeaMonkey\freebl3.dll
The file size is 299,520 bytes.
The Details panel from Windows Explorer properties reports:
File description: NSS freebl Library
Type: Application extension
File version: 3.15.4.0
Product name: Network Security Services
Product version: 3.15.4 Basic ECC
Copyright:
Size: 292 KB
Date modified: 2/7/2014 1:56 AM
Language: English (United States)
Original filename: freebl3.dll

I launched SeaMonkey, which reported its version as 2.24, but did not
automatically take me to the release notes (well, actually, it tried,
but I just got the busy cursor; it never displayed the page). In fact, I
was unable to browse to any web page, which means I cannot download the
installer and reinstall manually.

I checked my add-ons, and found the Extensions were intact, but the
Plugins panel was blank (about 10 add-ons had vanished). When I asked
SM to check compatibility, I got the same result as with the browser --
unable to browse to any page, including the plugin check.

I am unable to download mail (Ctrl-D produces no response).

I will download the full installer on another computer, move it here,
uninstall and reinstall and see if that helps.



Get rid of Norton!  This is a recurring problem.

I never have this problem with AVG AntiVirus Free Edition 2014.  On a
manual scan, I never have this problem with Malwarebytes.


Does anybody have a solution short of getting rid of Norton?  I need
SeaMonkey...can I go back to version 2.23?


I seem to have solved the problem (at least now SeaMonkey loads).  I 
went to Norton 360 and pulled the offending file out of quarantine and 
re-installed it and checked the box which accepts this .dll file in the 
future.  Then I restarted my Win-7 computer and it worked fine.


--
Ken Rudolph


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Re: Hitches with 2.24 update

2014-02-07 Thread Paul B. Gallagher

NortonSupport wrote:


Hello,

Sorry for the trouble. I am Vineeth and I am from the Norton Support
team.

Can you please submit the file to us at http://www.Norton.com/fp so
we can review it and white list if needed.


Unable to comply:

An error occurred while processing your request.
Reference #97.98f34317.1391803461.1db71a34

No, wait, reloading five minutes later worked.


CONFIRMATION

Your submission has been sent Fri Feb 7 12:14:21 PST 2014. To make 
another submission, click here.


Sincerely,
Symantec Security Response


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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Re: Hitches with 2.24 update

2014-02-07 Thread Paul B. Gallagher

WaltS wrote:


Known issue since version 2.15. Should be white listed by now.

http://www.seamonkey-project.org/releases/seamonkey2.15/#issues

Norton/Symantec anti-virus scanners may report that some parts of
SeaMonkey (e.g. the file freebl3.dll) are suspicious. If you
downloaded SeaMonkey from one of the official download sites, this is
a false alarm. You might experience problems with secure websites
when this happens. To fix the issue, instruct your anti-virus
software to ignore these files (and move them out of quarantine)
and/or switch to another anti-virus software and reinstall
SeaMonkey.


Thanks for the reassurance. I couldn't remember if this was or wasn't 
one of the files Norton misdiagnoses. If the problem is that old, 
they're really asleep at the switch.


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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Re: Hitches with 2.24 update

2014-02-07 Thread Paul B. Gallagher

Earlier today, I wrote:


NortonSupport wrote:


Hello,

Sorry for the trouble. I am Vineeth and I am from the Norton Support
team.

Can you please submit the file to us at http://www.Norton.com/fp so
we can review it and white list if needed.


Unable to comply:

An error occurred while processing your request.
Reference #97.98f34317.1391803461.1db71a34

No, wait, reloading five minutes later worked.


CONFIRMATION

Your submission has been sent Fri Feb 7 12:14:21 PST 2014. To make
another submission, click here.

Sincerely,
Symantec Security Response


As it happens, I just got a top-secret message from Symantec advising 
that the file had been taken off their $#!+ list. They also invited me 
(if I'm a software vendor) to join their whitelisting program. G


However, I'm prohibited from telling anyone:

This message (including any attachments) is intended only for the use of 
the individual or entity to which it is addressed and may contain 
information that is non-public, proprietary, privileged, confidential, 
and exempt from disclosure under applicable law or may constitute as 
attorney work product. If you are not the intended recipient, you are 
hereby notified that any use, dissemination, distribution, or copying of 
this communication is strictly prohibited. If you have received this 
communication in error, notify us immediately by telephone and (i) 
destroy this message if a facsimile or (ii) delete this message 
immediately if this is an electronic communication. Thank you.


So remember, if anyone asks, you didn't hear it from me.

--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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Re: Hitches with 2.24 update

2014-02-07 Thread Jim

Paul B. Gallagher wrote:

Partway through the update, Norton Internet Security detected
Suspicious.Cloud.7.F and removed it to quarantine. As soon as this
happened, SeaMonkey's check of add-ins for compatibility stalled. After
five minutes of spinning, I clicked Cancel and the installer terminated.

The file that was flagged by NIS was
C:\Program Files(x86)\SeaMonkey\freebl3.dll
The file size is 299,520 bytes.
The Details panel from Windows Explorer properties reports:
File description: NSS freebl Library
Type: Application extension
File version: 3.15.4.0
Product name: Network Security Services
Product version: 3.15.4 Basic ECC
Copyright:
Size: 292 KB
Date modified: 2/7/2014 1:56 AM
Language: English (United States)
Original filename: freebl3.dll

I launched SeaMonkey, which reported its version as 2.24, but did not
automatically take me to the release notes (well, actually, it tried,
but I just got the busy cursor; it never displayed the page). In fact, I
was unable to browse to any web page, which means I cannot download the
installer and reinstall manually.

I checked my add-ons, and found the Extensions were intact, but the
Plugins panel was blank (about 10 add-ons had vanished). When I asked
SM to check compatibility, I got the same result as with the browser --
unable to browse to any page, including the plugin check.

I am unable to download mail (Ctrl-D produces no response).

I will download the full installer on another computer, move it here,
uninstall and reinstall and see if that helps.

I used to have this problem with SM and Norton.  I now wait a few days 
for Norton to get its act together -- haven't had a problem since. 
Also, I check this group before installation, to make sure there aren't 
any other show-stoppers that I need to know about, so I don't do 
something that I don't want to do.

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Hitches with 2.24 update

2014-02-06 Thread Paul B. Gallagher
Partway through the update, Norton Internet Security detected 
Suspicious.Cloud.7.F and removed it to quarantine. As soon as this 
happened, SeaMonkey's check of add-ins for compatibility stalled. After 
five minutes of spinning, I clicked Cancel and the installer terminated.


The file that was flagged by NIS was
C:\Program Files(x86)\SeaMonkey\freebl3.dll
The file size is 299,520 bytes.
The Details panel from Windows Explorer properties reports:
File description: NSS freebl Library
Type: Application extension
File version: 3.15.4.0
Product name: Network Security Services
Product version: 3.15.4 Basic ECC
Copyright:
Size: 292 KB
Date modified: 2/7/2014 1:56 AM
Language: English (United States)
Original filename: freebl3.dll

I launched SeaMonkey, which reported its version as 2.24, but did not 
automatically take me to the release notes (well, actually, it tried, 
but I just got the busy cursor; it never displayed the page). In fact, I 
was unable to browse to any web page, which means I cannot download the 
installer and reinstall manually.


I checked my add-ons, and found the Extensions were intact, but the 
Plugins panel was blank (about 10 add-ons had vanished). When I asked 
SM to check compatibility, I got the same result as with the browser -- 
unable to browse to any page, including the plugin check.


I am unable to download mail (Ctrl-D produces no response).

I will download the full installer on another computer, move it here, 
uninstall and reinstall and see if that helps.


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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Re: Hitches with 2.24 update

2014-02-06 Thread David E. Ross
On 2/6/2014 11:13 PM, Paul B. Gallagher wrote:
 Partway through the update, Norton Internet Security detected 
 Suspicious.Cloud.7.F and removed it to quarantine. As soon as this 
 happened, SeaMonkey's check of add-ins for compatibility stalled. After 
 five minutes of spinning, I clicked Cancel and the installer terminated.
 
 The file that was flagged by NIS was
 C:\Program Files(x86)\SeaMonkey\freebl3.dll
 The file size is 299,520 bytes.
 The Details panel from Windows Explorer properties reports:
 File description: NSS freebl Library
 Type: Application extension
 File version: 3.15.4.0
 Product name: Network Security Services
 Product version: 3.15.4 Basic ECC
 Copyright:
 Size: 292 KB
 Date modified: 2/7/2014 1:56 AM
 Language: English (United States)
 Original filename: freebl3.dll
 
 I launched SeaMonkey, which reported its version as 2.24, but did not 
 automatically take me to the release notes (well, actually, it tried, 
 but I just got the busy cursor; it never displayed the page). In fact, I 
 was unable to browse to any web page, which means I cannot download the 
 installer and reinstall manually.
 
 I checked my add-ons, and found the Extensions were intact, but the 
 Plugins panel was blank (about 10 add-ons had vanished). When I asked 
 SM to check compatibility, I got the same result as with the browser -- 
 unable to browse to any page, including the plugin check.
 
 I am unable to download mail (Ctrl-D produces no response).
 
 I will download the full installer on another computer, move it here, 
 uninstall and reinstall and see if that helps.
 

Get rid of Norton!  This is a recurring problem.

I never have this problem with AVG AntiVirus Free Edition 2014.  On a
manual scan, I never have this problem with Malwarebytes.

-- 

David E. Ross
http://www.rossde.com/

On occasion, I filter and ignore all newsgroup messages
posted through GoogleGroups via Google's G2/1.0 user agent
because of spam, flames, and trolling from that source.
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Re: Hitches with 2.24 update

2014-02-06 Thread Paul B. Gallagher

David E. Ross wrote:

On 2/6/2014 11:13 PM, Paul B. Gallagher wrote:

Partway through the update, Norton Internet Security detected
Suspicious.Cloud.7.F and removed it to quarantine. As soon as this
happened, SeaMonkey's check of add-ins for compatibility stalled. After
five minutes of spinning, I clicked Cancel and the installer terminated.

The file that was flagged by NIS was
C:\Program Files(x86)\SeaMonkey\freebl3.dll
The file size is 299,520 bytes.
The Details panel from Windows Explorer properties reports:
File description: NSS freebl Library
Type: Application extension
File version: 3.15.4.0
Product name: Network Security Services
Product version: 3.15.4 Basic ECC
Copyright:
Size: 292 KB
Date modified: 2/7/2014 1:56 AM
Language: English (United States)
Original filename: freebl3.dll

I launched SeaMonkey, which reported its version as 2.24, but did not
automatically take me to the release notes (well, actually, it tried,
but I just got the busy cursor; it never displayed the page). In fact, I
was unable to browse to any web page, which means I cannot download the
installer and reinstall manually.

I checked my add-ons, and found the Extensions were intact, but the
Plugins panel was blank (about 10 add-ons had vanished). When I asked
SM to check compatibility, I got the same result as with the browser --
unable to browse to any page, including the plugin check.

I am unable to download mail (Ctrl-D produces no response).

I will download the full installer on another computer, move it here,
uninstall and reinstall and see if that helps.


Get rid of Norton!  This is a recurring problem.

I never have this problem with AVG AntiVirus Free Edition 2014.  On a
manual scan, I never have this problem with Malwarebytes.


Reinstallation as described solved the problem. I can now browse and 
send/receive email, and my add-ons have reappeared and seem to be 
working normally. Only annoyance is that I had to install Modern theme, 
restart, disable it in favor of Default theme, which I prefer, restart.


I reported the issue in case others face it, don't know what to do. NG 
still worked even when everything else didn't.


Wish the devs could find a way to add their files to Norton's whitelist 
I'm assuming that freebl3.dll file was one of ours, NIS had a false 
positive -- please confirm???


--
War doesn't determine who's right, just who's left.
--
Paul B. Gallagher

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