Re: V.2.3.3 Upgrade Causes Bookmarks to Disappear

2011-09-18 Thread JohnW-Mpls
On Sun, 18 Sep 2011 01:24:55 -0400, "Justin Wood (Callek)"
 wrote:

>> 2) Assuming that the old bookmark file is still around, how can the old
>> bookmarks be restored?
>
>See: https://wiki.mozilla.org/SeaMonkey/FAQ#Bookmarks
>
>We are desperately hoping to find a solution to WHY this happens, and 
>then can work on correcting it to begin with. The problem with solving 
>it is that anyone who encounters the issue, no longer has their profile 
>in the state that caused the issue to begin with. And I have yet to hear 
>from someone who has an (old) copy of their profile and can reproduce 
>this reliably with said old(er) copy and the new SeaMonkey.
>
>So yes, we want this fixed, but don't even know where to begin at this time.

I may be able to help. Before i read this thread, I posted my situation
under a new thread/subject "Missing Bookmarks".   You gave  me some ideas
for testing.  i  have some earlier stuff.

I'm now using SM 2.3 but my current profile has been thru upgrading from
2.3.1 to 2.3.3 (the upgrade was limited in that SM's help said I was still
using 2.3.1 - and the recommended fix did not change anything).

-- 
 JohnW-Mpls
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey


Re: V.2.3.3 Upgrade Causes Bookmarks to Disappear

2011-09-17 Thread Ant

On 9/17/2011 10:24 PM PT, Justin Wood (Callek) typed:


We are desperately hoping to find a solution to WHY this happens, and
then can work on correcting it to begin with. The problem with solving
it is that anyone who encounters the issue, no longer has their profile
in the state that caused the issue to begin with. And I have yet to hear
from someone who has an (old) copy of their profile and can reproduce
this reliably with said old(er) copy and the new SeaMonkey.

So yes, we want this fixed, but don't even know where to begin at this
time.


Maybe future SM versions can add a logging feature for this import 
bookmarks feature? I have not upgraded my SM2.0.14 yet or decided to do 
a clean install yet. ;)

--
"At high tide the fish eat ants; at low tide the ants eat fish." --Thai 
Proverb

   /\___/\   Ant @ http://antfarm.ma.cx (Personal Web Site)
  / /\ /\ \Ant's Quality Foraged Links: http://aqfl.net
 | |o   o| |
\ _ /If crediting, then use Ant nickname and AQFL URL/link.
 ( ) If e-mailing, then axe ANT from its address if needed.
Ant is currently not listening to any songs on this computer.
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey


Re: V.2.3.3 Upgrade Causes Bookmarks to Disappear

2011-09-17 Thread Justin Wood (Callek)

On 9/17/2011 10:36 PM, HenriK wrote:

Without telling me, my wife upgraded to v.2.3.3 from an earlier version
of v.2.? and immediately discovered that her bookmarks had disappeared.

1) Are these bookmarks truly gone or are they now hidden somewhere? If
they are still around, where can they be found?


They (most likely) are not lost.


2) Assuming that the old bookmark file is still around, how can the old
bookmarks be restored?


See: https://wiki.mozilla.org/SeaMonkey/FAQ#Bookmarks


3) Does anybody know what might have caused this problem?


Unfortunately we don't know what caused this problem, and none of us 
(developers) can reproduce. That said we *know* it is a problem, and 
many users have reported the issue. It is not the majority of our users, 
but it is enough to be frustrating to use and our users.



4) For a non-skilled user such as my wife, there is NOTHING worse than
having one's carefully saved address book and bookmarks suddenly
disappear. If SeaMonkey is to keep longtime users, developers PLEASE
take note.


We are desperately hoping to find a solution to WHY this happens, and 
then can work on correcting it to begin with. The problem with solving 
it is that anyone who encounters the issue, no longer has their profile 
in the state that caused the issue to begin with. And I have yet to hear 
from someone who has an (old) copy of their profile and can reproduce 
this reliably with said old(er) copy and the new SeaMonkey.


So yes, we want this fixed, but don't even know where to begin at this time.

--
~Justin Wood (Callek)
___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey


V.2.3.3 Upgrade Causes Bookmarks to Disappear

2011-09-17 Thread HenriK
Without telling me, my wife upgraded to v.2.3.3 from an earlier version 
of v.2.? and immediately discovered that her bookmarks had disappeared.


1) Are these bookmarks truly gone or are they now hidden somewhere?  If 
they are still around, where can they be found?


2) Assuming that the old bookmark file is still around, how can the old 
bookmarks be restored?


3) Does anybody know what might have caused this problem?

4) For a non-skilled user such as my wife, there is NOTHING worse than 
having one's carefully saved address book and bookmarks suddenly 
disappear.  If SeaMonkey is to keep longtime users, developers PLEASE 
take note.

___
support-seamonkey mailing list
support-seamonkey@lists.mozilla.org
https://lists.mozilla.org/listinfo/support-seamonkey