[swinog] Anyone from Green here?

2008-09-11 Thread Per Jessen
One of my customers has just been told he needs to pay to get a DNS
reverse map entry for thei Green ADSL line with fixed IP.
Is that really true?? 


/Per Jessen, Herrliberg

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Re: [swinog] Anyone from Green here?

2008-09-11 Thread Per Jessen
Marc SCHAEFER wrote:

> On Thu, Sep 11, 2008 at 10:37:35AM +0200, Per Jessen wrote:
>> One of my customers has just been told he needs to pay to get a DNS
>> reverse map entry for thei Green ADSL line with fixed IP.
>> Is that really true??
> 
> I had a similar query lately, and [EMAIL PROTECTED] replied that
> with MPS1 (1 IP address) they won't do it, they will do it only for
> MPS8 and with a delegation.

That's the answer my customer got too.

> 
> That's a pity, but it's how marketing works.

It's not only very poor marketing, it's incredibly arrogant. Selling a
static IP and then charging extra for the reverse mapping ...


/Per Jessen, Herrliberg

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Re: [swinog] Anyone from Green here?

2008-09-11 Thread Marc SCHAEFER
On Thu, Sep 11, 2008 at 10:37:35AM +0200, Per Jessen wrote:
> One of my customers has just been told he needs to pay to get a DNS
> reverse map entry for thei Green ADSL line with fixed IP.
> Is that really true?? 

I had a similar query lately, and [EMAIL PROTECTED] replied that
with MPS1 (1 IP address) they won't do it, they will do it only for MPS8
and with a delegation.

That's a pity, but it's how marketing works.
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Re: [swinog] Anyone from Green here?

2008-09-11 Thread Stanislav Sinyagin
If the reverse mapping points to some valid A record, why 
do you need to change it? 
There aren't many applications that really depend on the reverse name - 
for most of the things it's enough that the reverse name is a valid one.




- Original Message 
> From: Per Jessen <[EMAIL PROTECTED]>
> To: swinog@lists.swinog.ch
> Sent: Thursday, September 11, 2008 11:29:04 AM
> Subject: Re: [swinog] Anyone from Green here?
> 
> Marc SCHAEFER wrote:
> 
> > On Thu, Sep 11, 2008 at 10:37:35AM +0200, Per Jessen wrote:
> >> One of my customers has just been told he needs to pay to get a DNS
> >> reverse map entry for thei Green ADSL line with fixed IP.
> >> Is that really true??
> > 
> > I had a similar query lately, and [EMAIL PROTECTED] replied that
> > with MPS1 (1 IP address) they won't do it, they will do it only for
> > MPS8 and with a delegation.
> 
> That's the answer my customer got too.
> 
> > 
> > That's a pity, but it's how marketing works.
> 
> It's not only very poor marketing, it's incredibly arrogant. Selling a
> static IP and then charging extra for the reverse mapping ...
> 
> 
> /Per Jessen, Herrliberg
> 
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Re: [swinog] Anyone from Green here?

2008-09-11 Thread Roman Hochuli
Hey Stan

> There aren't many applications that really depend on the reverse name - 
> for most of the things it's enough that the reverse name is a valid one.

You never tried to operate a mailserver behind a DSL-connection yet,
right? :)

-- 
Best regards,
Roman Hochuli
Operations Manager

nexellent ag
Saegereistrasse 29
CH-8152 Glattbrugg

Phone:   +41 44 562 30 40
Fax: +41 44 562 30 41
URL: www.nexellent.ch
X-NCC-RegID: ch.nexellent

Imagination is the one weapon in the war
against reality.
-- Jules de Gaultier
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Re: [swinog] Anyone from Green here?

2008-09-11 Thread Stanislav Sinyagin
well, I used to support customers which were running mail servers 
behind a broadband connection. Most spam filters and blacklists like SORBS
check the reverse naming, and if it doesn't have words like cable, ppp, dynamic 
and such, it's quite safe to work with it.

It just has to have some decent name, but the name shouldn't be necessarily 
customizable by the user.

Anyway, who's going to send email directly from a broadband connection, instead 
of using the ISP's relay? :-)





- Original Message 
> From: Roman Hochuli <[EMAIL PROTECTED]>
> To: [EMAIL PROTECTED]
> Sent: Thursday, September 11, 2008 12:20:57 PM
> Subject: Re: [swinog] Anyone from Green here?
> 
> Hey Stan
> 
> > There aren't many applications that really depend on the reverse name - 
> > for most of the things it's enough that the reverse name is a valid one.
> 
> You never tried to operate a mailserver behind a DSL-connection yet,
> right? :)
> 
> -- 
> Best regards,
> Roman Hochuli
> Operations Manager
> 
> nexellent ag
> Saegereistrasse 29
> CH-8152 Glattbrugg
> 
> Phone:   +41 44 562 30 40
> Fax: +41 44 562 30 41
> URL:www.nexellent.ch
> X-NCC-RegID: ch.nexellent
> 
> Imagination is the one weapon in the war
> against reality.
> -- Jules de Gaultier
> ___
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Re: [swinog] Anyone from Green here?

2008-09-11 Thread Per Jessen
Stanislav Sinyagin wrote:

> Anyway, who's going to send email directly from a broadband
> connection, instead of using the ISP's relay? :-)
> 

Provided everything is properly set up, why shouldn't they? 



/Per Jessen, Herrliberg

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Re: [swinog] Anyone from Green here?

2008-09-11 Thread Per Jessen
Stanislav Sinyagin wrote:

> If the reverse mapping points to some valid A record, why
> do you need to change it?

In this case, the reverse lookup returns something like 

zux000-nnn-nnn.adsl.green.ch. 

The customer is (quite reasonably) running a mailserver on it, and would
like the reverse mapping to be set up properly. 


/Per Jessen, Herrliberg

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Re: [swinog] Anyone from Green here?

2008-09-11 Thread Kurt A. Schumacher
We had asked several time green.ch for a delegation for a MPS8 and MPS16 
contract - and they denied it. So submitted a list of
hosts to be added to their DNS for adding PTRs. No reply, and still only the 
default PTR entries...

Has anything changed in this since the TIC merger?

-Kurt.

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Marc SCHAEFER
Sent: Thursday, September 11, 2008 11:25 AM
To: [EMAIL PROTECTED]
Subject: Re: [swinog] Anyone from Green here?

On Thu, Sep 11, 2008 at 10:37:35AM +0200, Per Jessen wrote:
> One of my customers has just been told he needs to pay to get a DNS
> reverse map entry for thei Green ADSL line with fixed IP.
> Is that really true?? 

I had a similar query lately, and [EMAIL PROTECTED] replied that
with MPS1 (1 IP address) they won't do it, they will do it only for MPS8
and with a delegation.

That's a pity, but it's how marketing works.
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Re: [swinog] Anyone from Green here?

2008-09-11 Thread Stanislav Sinyagin
there is at least one reason for not sending email directly:

if the server IP address is added to some blacklist like SORBS, 
the notification is sent to the contact address of the reverse zone. 
If the server is under the ISP's maintenance, the ISP 
will (supposedly) notice this event and try its best (haha) to remove 
the server address from that blacklist.

If the end-user's fixed IP address appears in SORBS list, the user will 
not notice it, and it will take much more time before it's removed.

interesting, is there a business case behind? How much would one pay for 
a reliable and SORBS-free mail relay service? It's actually quite easy 
to build :)






- Original Message 
> From: Per Jessen <[EMAIL PROTECTED]>
> To: swinog@lists.swinog.ch
> Sent: Thursday, September 11, 2008 12:58:40 PM
> Subject: Re: [swinog] Anyone from Green here?
> 
> Stanislav Sinyagin wrote:
> 
> > Anyway, who's going to send email directly from a broadband
> > connection, instead of using the ISP's relay? :-)
> > 
> 
> Provided everything is properly set up, why shouldn't they? 
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Re: [swinog] Anyone from Green here?

2008-09-11 Thread Per Jessen
Stanislav Sinyagin wrote:

> there is at least one reason for not sending email directly:
> 
> if the server IP address is added to some blacklist like SORBS,
> the notification is sent to the contact address of the reverse zone.
> If the server is under the ISP's maintenance, the ISP
> will (supposedly) notice this event and try its best (haha) to remove
> the server address from that blacklist.
> 
> If the end-user's fixed IP address appears in SORBS list, the user
> will not notice it, and it will take much more time before it's
> removed.

I dunno - those are two big if's, and neither makes much of a reason for
not sending email directly.  I think it's fairly safe to say that
_nobody_ is notified automagically just because an IP is added to some
arbitrary blacklist. 



/Per Jessen, Herrliberg

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Re: [swinog] Anyone from Green here?

2008-09-11 Thread Guazzoni Daniele, CH

> Marc SCHAEFER wrote:
>
> It's not only very poor marketing, it's incredibly arrogant. Selling a static 
> IP and then charging extra for the reverse mapping ...

That was reason enough for me to change provider.
There are other ISPs on this list which are RIPE compliant, less arrogant and 
more customer oriented.

Daniele


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Re: [swinog] Anyone from Green here?

2008-09-11 Thread Marc SCHAEFER
On Thu, Sep 11, 2008 at 04:32:50AM -0700, Stanislav Sinyagin wrote:
> if the server IP address is added to some blacklist like SORBS, 
> the notification is sent to the contact address of the reverse zone. 

A properly managed mail server's admin would notice that quite quickly.
Infact, I(*) have been listed in ORBS or others in the last few years, usually
because of an automated Mailman answer to some spam coming from a
spam-trap address, and each time, it was my duty to unlist me, and
sometimes ask my service provider to send a nice e-mail.

I am a heavy users of those RBL lists, they offer quite a bit of
protection (but not as much as you might think, and with
quite a few false positives: greylisting is much more efficient).

> If the server is under the ISP's maintenance, the ISP 
> will (supposedly) notice this event and try its best (haha) to remove 
> the server address from that blacklist.

 ... supposedly.

The reason why the customer doesn't want to go through smtp.green.ch anyway
is because green apparently runs a non standard Microsoft SMTP server
which has the interesting property of either dropping mails silently, or,
more frequently, bouncing them as spam.

Contacting green support personal was replied with "it's the remote
SMTP destination which refuses the mail, not us" -- although
sending directly to the remote SMTP destination works. So it must be a
modification made by the non standard Microsoft SMTP server which triggers the
problem at the remote site, or they can't read their own logs.

However, some (other) SMTP servers will refuse mail directly
coming from this customer because it has reverse PTR not in the domain.

The temporary workaround for this was to use yet-another-smart-host
from another company, not green they have a subscription to.
This works quite well, but is a bit puzzling.

(*) happy net2000 (cablecom) customer, with properly set up reverse,
thanks net2000.

The last issue I had recently is with Yahoo delaying some of the
messages sent to mailing-lists I host, I had to go through an
interesting procedure during the last few months to be able to
get the opportunity of maybe getting delisted, including a Privacy
policy (http://www.alphanet.ch/privacy_policy.html if you
are interested).

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[swinog] RBL's (again) (Was: Anyone from Green here?)

2008-09-11 Thread Jeroen Massar
Marc SCHAEFER wrote:
[..]
> I am a heavy users of those RBL lists, they offer quite a bit of
> protection (but not as much as you might think, and with

You should use RBL's only for *scoring*; not for decision making and
then directly rejecting based on it.

> quite a few false positives: greylisting is much more efficient).

Greylisting only delays mails. Proper spammers just use ISP relays and
then they will try forever. Or they will just nicely do the full SMTP
thing for the first message and try again later, or stall sending to you
as the 450 is recognized and spam run you again later. So many easy ways
around it and it only causes annoyance.

On top of that, I guess you have whitelisted large mail providers like
gmail who try to send a single mail from several IP's, thus hitting your
greylist over and over again, and then just giving up? :)

[..]
> The last issue I had recently is with Yahoo delaying some of the
> messages sent to mailing-lists I host, I had to go through an
> interesting procedure during the last few months to be able to
> get the opportunity of maybe getting delisted, including a Privacy
> policy (http://www.alphanet.ch/privacy_policy.html if you
> are interested).

When you send mail (or packets for that matter) to a remote site, that
remote site can deny/filter/mangle those packets every way they want.
As long as you are a smaller fish then them and you want to still
deliver packets/mail to them you will have to comply to their rules.

But as you are doing greylisting yourself, why are you complaining about
another little bit of delay? ;)

As always, it is your site, thus any problems you make for yourself are,
well, made for yourself ;)

Greets,
 Jeroen



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Re: [swinog] RBL's (again) (Was: Anyone from Green here?)

2008-09-11 Thread Stanislav Sinyagin
> Greylisting only delays mails. Proper spammers just use ISP relays and

> then they will try forever. Or they will just nicely do the full SMTP
> thing for the first message and try again later, or stall sending to you
> as the 450 is recognized and spam run you again later. So many easy ways
> around it and it only causes annoyance.

I don't know anything about proper spammers. Greylisting has reduced the 
amount of incoming spam significantly, probably at 90-95%. Of course there 
are spambots which play around greylisting, but they aren't yet that widely 
used. 

> On top of that, I guess you have whitelisted large mail providers like
> gmail who try to send a single mail from several IP's, thus hitting your
> greylist over and over again, and then just giving up? :)

some greylisting packages have their whitelists already pre-filled in the 
distribution package, so it works quite well (we used 
http://policyd.sourceforge.net/ , and I have no complaints about this 
software, and neither do the users.
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Re: [swinog] RBL's (again) (Was: Anyone from Green here?)

2008-09-11 Thread julien mabillard
:: Greylisting only delays mails. Proper spammers just use ISP relays and   

Well recent analysis show that % of open proxies and botnets
using fake smtp are still quite important.  

:: as the 450 is recognized and spam run you again later. So many easy ways 
:: around it and it only causes annoyance.  

actually I experience efficient results with ways to slow down connections  
to spammers. I doubt many spammers will create bots that act as real
smtp gateway with the first bounce of the handshaking, doing this   
for 100+ or 1000+ hosts would slow down the process on their side.  

However never use only one technique, but cook some mixed recipes.. 

--

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Re: [swinog] RBL's (again) (Was: Anyone from Green here?)

2008-09-11 Thread roger

Am 11 Sep 2008 um 5:17 hat Stanislav Sinyagin geschrieben:

> > Greylisting only delays mails. Proper spammers just use ISP relays and
> 
how about registering on an page and waiting for the accept email for hours 
because your ISP do graylisting ?

taking a relax and drink some beers till the server forwards you the expected 
email will lead to alcoholism ;-)

Roger


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Re: [swinog] RBL's (again) (Was: Anyone from Green here?)

2008-09-11 Thread Charles Buckley
I think that server (coloured) lists are but an easy way out for for those
who either aren't willing or able to do spam mail feature analysis.  Spam is
spam, even when it comes from a respectable server that has been temporarily
compromised.  

All the up-and-coming premium spam services shy away from them, which is
correct and proper.  Maybe shying away from ISPs that use them would be
correct and proper as well.

Charles

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of [EMAIL PROTECTED]
Sent: Thursday, September 11, 2008 3:07 PM
To: [EMAIL PROTECTED]
Subject: Re: [swinog] RBL's (again) (Was: Anyone from Green here?)


Am 11 Sep 2008 um 5:17 hat Stanislav Sinyagin geschrieben:

> > Greylisting only delays mails. Proper spammers just use ISP relays and
> 
how about registering on an page and waiting for the accept email for hours 
because your ISP do graylisting ?

taking a relax and drink some beers till the server forwards you the
expected 
email will lead to alcoholism ;-)

Roger


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Re: [swinog] RBL's (again) (Was: Anyone from Green here?)

2008-09-11 Thread Rainer Duffner
Jeroen Massar schrieb:
> Marc SCHAEFER wrote:
> [..]
>   
>> I am a heavy users of those RBL lists, they offer quite a bit of
>> protection (but not as much as you might think, and with
>> 
>
> You should use RBL's only for *scoring*; not for decision making and
> then directly rejecting based on it.
>
>   

In Switzerland, you can whitelist most of the "known-good" (dynamic) IP 
address ranges (and important mailservers) quite easily with a mixture 
of the list provided by the swinog-RBL and some historic data.
There rest is dealt with a few customer-support tickets.
That's the beauty of Switzerland - it's so small ;-)


Rainer
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Re: [swinog] RBL's (again) (Was: Anyone from Green here?)

2008-09-11 Thread roger
great idea, 
whitelisting every system on the world which sends confirmation email .. 
it will be an big efford for that small country to convince the rest of the 
world 
;-)


> Jeroen Massar schrieb:
> > Marc SCHAEFER wrote:
> > [..]
> >   
> >> I am a heavy users of those RBL lists, they offer quite a bit of
> >> protection (but not as much as you might think, and with
> >> 
> >
> > You should use RBL's only for *scoring*; not for decision making and
> > then directly rejecting based on it.
> >
> >   
> 
> In Switzerland, you can whitelist most of the "known-good" (dynamic) IP 
> address ranges (and important mailservers) quite easily with a mixture 
> of the list provided by the swinog-RBL and some historic data.
> There rest is dealt with a few customer-support tickets.
> That's the beauty of Switzerland - it's so small ;-)
> 
> 
> Rainer
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> 


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Re: [swinog] Anyone from Green here?

2008-09-11 Thread Tonnerre Lombard
Salut, Stanislav,

On Thu, 11 Sep 2008 03:54:47 -0700 (PDT), Stanislav Sinyagin wrote:
> Anyway, who's going to send email directly from a broadband
> connection, instead of using the ISP's relay? :-)

The case of an ISP's mail server accepting mail originating from a
non-ISP address (e.g. not @tiscali.ch for tiscali, just as an example)
to a non-local address is not very common as far as I can tell. That
may well be a reason why one might have to do it. Alternatively, one
can of course get some fully managed solution but that's not what you
might want if you do special magic or don't trust anyone or have
whatever other legitimate reason.

Tonnerre


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Re: [swinog] RBL's (again) (Was: Anyone from Green here?)

2008-09-11 Thread Rainer Duffner

Am 11.09.2008 um 20:28 schrieb [EMAIL PROTECTED]:

> great idea,
> whitelisting every system on the world which sends confirmation  
> email ..
> it will be an big efford for that small country to convince the rest  
> of the world
> ;-)


To be precise:
I use dnsbl.sorbs.net to blacklist all dynamic IPs (and the RBL from  
spamcop, and also the swinog RBL - I would use spamhaus, but they  
blocked us because we make too many requests and we can't afford their  
prices). Then, I use the list on the SWINOG-RBL homepage to whilelist  
all the swiss dynamic IPs (and some other big systems, plus various  
IPs clients requested us to whitelist over the years) - because those  
are the one's that may actually want to relay through our system or  
send us mail legitimately.
senderbase.org helps finding IPs of outbound relays, too.

I don't use greylisting - IMO, it's a system that doesn't work large- 
scale, in a similar way TMDA or other "please reply to this email or  
click on this link"-systems don't work in practise.

To be vaguely on topic - most of our customers have static IPs, and  
it's not a problem to set the PTR to another value.
But we also don't boast 10+ customers, like www.green.ch does -  
maybe they're afraid of having to change 100k PTRs, if they set a  
precedent?
;-)

IT would be so easy - it's just users and customers that make it  
difficult :-)))



Rainer
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Re: [swinog] RBL's (again) (Was: Anyone from Green here?)

2008-09-11 Thread Adrian Senn
Stanislav Sinyagin schrieb:

> I don't know anything about proper spammers. Greylisting has reduced the 
> amount of incoming spam significantly, probably at 90-95%. Of course there 
> are spambots which play around greylisting, but they aren't yet that widely 
> used. 

Agreed.

For my mail system at business i have at the moment a high amount of 
blocked mails by greylisting, swinog list and some other RBL lists.
At the beginning of this week we had a high amount of blocked mails. 
Reason was probably a new wave of spam bot mails. Without the blocking 
system our mail gateway wouldn't be able to process the load.
And no we don't have any complains since months! Nor for the greylisting 
, nor for the RBL blocking.

Adrian
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Re: [swinog] RBL's (again) (Was: Anyone from Green here?)

2008-09-11 Thread Stanislav Sinyagin
actually about a year and a half ago there was a new spambot which was 
re-sending the message after a temporary reject. But it did it 
precisely in 4 minutes after the first rejection, 
and never tried again. So, increasing the greylisting timeout to 5 minutes 
has solved the problem :)





- Original Message 
> From: Adrian Senn <[EMAIL PROTECTED]>
> To: [EMAIL PROTECTED]
> Sent: Thursday, September 11, 2008 9:37:08 PM
> Subject: Re: [swinog] RBL's (again) (Was:  Anyone from Green here?)
> 
> Stanislav Sinyagin schrieb:
> 
> > I don't know anything about proper spammers. Greylisting has reduced the 
> > amount of incoming spam significantly, probably at 90-95%. Of course there 
> > are spambots which play around greylisting, but they aren't yet that widely 
> > used. 
> 
> Agreed.
> 
> For my mail system at business i have at the moment a high amount of 
> blocked mails by greylisting, swinog list and some other RBL lists.
> At the beginning of this week we had a high amount of blocked mails. 
> Reason was probably a new wave of spam bot mails. Without the blocking 
> system our mail gateway wouldn't be able to process the load.
> And no we don't have any complains since months! Nor for the greylisting 
> , nor for the RBL blocking.
> 
> Adrian
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